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Avis sur Hilton Arlington

4 out of 5
Hilton Arlington
2401 E Lamar Blvd, Arlington, TX

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 517 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 245 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 1002." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Miguel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente servicio
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Miguel, estamos encantados de saber que el servicio del Hilton Arlington, TX le pareció excelente. Los miembros de nuestro equipo se esfuerzan por alcanzar este nivel de hospitalidad y es alentador saber que hemos dado en el blanco. Esperamos recibirlo nuevamente en su próxima visita.

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing and friendly,
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Stacey, it's truly delightful to hear that you had a wonderful experience at Hilton Arlington, TX. We're very proud of our team members and their dedication to providing excellent service. We eagerly await the pleasure of welcoming you back very soon.

4/10 Médiocre

Josh D

Voyage en groupe
Les points faibles : Propreté
Nice room great location for the price but the bedsheets were stained with something and it took 2 calls to front desk and a long time that evening before housekeeping came to take care of it. Housekeeping did a great job and mentioned they would talk to the front desk about compensating me but no one ever mentioned anything.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
Josh, it's regrettable to hear about your experience with the bedding in your room and the delay in housekeeping's response. We understand how important prompt service is for ensuring a comfortable stay. We're glad to hear that our housekeeping team were able to resolve the issue and we assure each guests' concern is important to our team. Regarding the promised compensation, the matter with the front desk seems like a communication gap. Rest assured this feedback has been taken seriously to prevent future instances. Thank you for bringing this to our attention.

8/10 Bien

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was pleasant and enjoyable. One thing that justified a lowered rating. The toilette water tank leaked inside and so the water refilled the tank making noise every five minutes waking us up many times the first night. Following my report the next day, the repair man came to fix the problem. The leak was still there and the same noise now occurred less often (about every 30 minutes). I locked the water to stop the noise and turned the water back on the next morning to stop the noise.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Alan, it's delightful to know that you had an overall pleasant experience at the Hilton Arlington, TX. We regret any inconvenience caused by the bathroom facility issue you mentioned. We appreciate your feedback as it aids us in improving our guest experiences. We are working to ensure issues such as these are promptly addressed in future. We look forward to another opportunity to provide you with a tailored experience.

10/10 Excellent

Ravindra

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Another hotel that met our needs
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Ravindra, it's great to know that Hilton Arlington, TX lived up to your expectations and served all your needs. We strive to provide an exceptional stay for our guests and your feedback is a gratifying affirmation of those efforts. We look forward to welcoming you back for future stays!

10/10 Excellent

Tracey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at front desk were exceptional. Newly renovated floors. Very conveniently located
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Tracey, it is heartwarming to hear you had such a wonderful experience at Hilton Arlington, TX. We're thrilled our team members left a fantastic impression and that you appreciated our updated accommodations. Being a conveniently located establishment enables our guests to enjoy their stay even more. We're looking forward to welcoming you back for another excellent visit.

10/10 Excellent

Seth

Very nice property. Convenient to everything.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Seth, we're thrilled you appreciated Hilton Arlington, TX's prime location and found our property pleasing. We strive to provide an effortless experience for our guests. Your kind feedback is highly appreciated, and we look forward to welcoming you back for another outstanding stay.

4/10 Médiocre

Kevin

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
We purchased a king room for 2 adults and a toddler. We got in late and by the time we realized it was as a double in the room it wasn’t worth trying to get switched to another room so we had an uncomfortable night. The gentlemen at the front desk the next day basically said I was wrong, it’s a king but he obviously doesn’t know what a king looks like. I’m top of that they were doing construction on my floor or nearby floors at 8am which I had no knowledge of
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 avr. 2024
Kevin, it is regrettable to hear about the issues you encountered during your stay regarding your room type and the construction noise. It's vital to us that you receive the correct accommodation as booked and have an uninterrupted, serene stay. It's unfortunate that we fell short of our aim in your case. Rest assured, we take your feedback seriously and will address this with our team members to ensure future guests are better informed. We hope for the opportunity to have you as our guest again, promising an improved experience.

4/10 Médiocre

shari levin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I’ll start off with the good points. The customer service was lovely. However the toilets and the construction were not. It was almost unbearable. We had to have the toilet fixed twice and it still didn’t work well enough. No one offered us a change of rooms for that or the endless sound of Jack hammering starting at 830 each morning. Sadly was convenient to the family we were coming to see but won’t be staying again.
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 avr. 2024
Shari, thank you for your feedback. We're pleased to hear our team members provided excellent service, yet we deeply regret the difficulties with the amenities and noise disturbances. Rest assured, we devote great attention to maintaining our facilities and your experience is not indicative of our standard. We sincerely hope for an opportunity to better serve you in the future. We're confident we can provide a much more enjoyable stay.

10/10 Excellent

Tab

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice! Great location!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 3 avr. 2024
Tab, thank you for your glowing feedback about Hilton Arlington, TX. We're thrilled to learn that our exceptional location met your expectations. We hope to welcome you back for another enjoyable experience soon.

6/10 Satisfaisant

Darrin

Voyage en famille
Les points forts : Personnel et service et équipements
We were told there was a shuttle to game. There was no shuttle so we had to Uber. We were lied to.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Darrin, it's unfortunate to learn that there were some misunderstandings regarding the shuttle service. The satisfaction of our guests is of utmost importance, and we appreciate you bringing this to our attention. It's our hope that this did not detract from the overall enjoyment of your stay. Thank you for your feedback and we'll certainly ensure clearer communication in the future.

6/10 Satisfaisant

Chris

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No housekeeping or usb ports in the rooms
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Chris, thank you for your insights. Ensuring our guests' comfort is a top priority and we regret hearing about the challenges you experienced with the room amenities and services. We've taken note of your feedback regarding the lack of USB ports and housekeeping service. We appreciate you bringing this to our attention and we're taking steps to enhance our guests' stay. We hope you'll give us another opportunity to offer a better experience in the future.

10/10 Excellent

Toni

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was close to a lot of attractions.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Toni, it's great to hear that you found the location of Hilton Arlington, TX to be ideal due to its close proximity to numerous attractions. We hope that this added to the overall enjoyment of your stay. We appreciate your feedback and we look forward to welcoming you back in the future.

8/10 Bien

Chihhao

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick, safe, convenient.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Chihhao, it's heartening to learn that you found your experience at the Hilton Arlington, TX to be efficient, secure, and well-located. We value your feedback and look forward to the opportunity to serve you again soon.

8/10 Bien

Thana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Customer Service le 1 avr. 2024
Thana, thank you for your recent visit at Hilton Arlington, TX. We're pleased to know you had an agreeable experience. We would love the opportunity to welcome you back on your next trip. Safe travels!

10/10 Excellent

Stacey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The young lady that check me in was amazing and engaging. She was very nice and helpful. The room was clean, the view from my room was awesome. That was my favorite part. I will definitely book another stay at the this location.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Stacey, your feedback on the Hilton Arlington, TX is truly heartwarming. We're thrilled you found our check-in process engaging and our team members helpful. The cleanliness of our rooms and breathtaking views are some of our cherished features, and we're delighted these aspects made an impression on you. We can't wait for your next visit.

10/10 Excellent

Alexa, Frisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was in a restaurant area
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Alexa, we're thrilled to hear you appreciated Hilton Arlington's location amidst a variety of dining options. We believe this enriches our guests' stay. Your positive feedback is much appreciated and we hope to welcome you back in the future.

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was amazing- great for game day
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 21 mars 2024
Tim, it's wonderful to hear that you had a fantastic experience at the Hilton Arlington, TX. We're thrilled our team members contributed positively to your game day experience. We appreciate your kind remarks and look forward to welcoming you back for future events.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Sarah, thank you for sharing your positive experience. It's delightful to hear that Hilton Arlington, TX left such a strong impression and we hope you'll choose us again in the future.

8/10 Bien

Melissa

Voyage en famille
Les points forts : Personnel et service et équipements
Staff is super nice. They are really busy with spring break and tons of rain and wet guests but nothing but smiling faces.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Melissa, thank you for your wonderful review! At Hilton Arlington, we are constantly striving to provide warm, friendly service, even during busy periods. We are delighted that our team members' cheerful attitude made a positive impression. We hope to welcome you back, rain or shine!

6/10 Satisfaisant

Renee

Voyage en famille
Les points forts : Propreté
The rooms are extremely outdated. The lobby and bar are very nice. Once you get to the elevator it’s downhill from there.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 15 mars 2024
Renee, thank you for your feedback. While it's uplifting to hear that you found our lobby and bar appealing, it's regrettable that other aspects of your stay didn't meet expectations. Rest assured, we are committed to making continuous improvements to provide an exceptional experience for our guests. We hope to have the chance to welcome you back in the future for a better overall encounter.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No problems with the property other than the fact that the trolley that was supposed to bring us to ATT Stadium never came, leaving us all scrambling for Ubers. That’s not the hotel’s fault though. Leah at the front desk was the star of the show. Pleasant , attentive , and helpful. Thank you Leah!
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Joseph, it's uplifting to hear you had a memorable experience at Hilton Arlington, TX. We regret any inconvenience caused by the trolley situation, though we're thrilled to hear your stellar feedback about Leah's service at the front desk. We'll ensure she receives the recognition she deserves, and we appreciate your kind words. Safe travels until we see you again.

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff! It was clean and quiet.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Melissa, we appreciate you sharing your positive impressions regarding your stay at Hilton Arlington, TX. It's delightful to know you appreciated the calm, neat ambiance and our supportive team members. We can't wait to serve you again on your next visit.

10/10 Excellent

Bradley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Customer Service le 29 févr. 2024
Bradley, it's fantastic to know you enjoyed your stay at Hilton Arlington, TX, based on your rating. We're thrilled to have been able to provide you a five-star experience and we're eager to welcome you back on your next visit. Safe travels!

10/10 Excellent

nana

Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
Thank you for the amazing rating, Nana!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hilton Arlington, TX soon!Thanks again for leaving your feedback!

6/10 Satisfaisant

Keisha

Séjour de 2 nuits en février 2024
Réponse de Customer Service le 21 mars 2024
We appreciate you leaving your feedback with us, Keisha.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 Bien

Jesus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 5 févr. 2024
Thanks for the 4/5 rating, Jesus!We're thrilled you enjoyed your time at Hilton Arlington, TX so much! We look forward to sharing an even better experience with you soon.

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 5 févr. 2024
Thank you for the amazing rating, Brandon !It's great your time at Hilton Arlington, TX was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

8/10 Bien

Lawson, Dyersburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 31 janv. 2024
Thank you for the 4/5 rating, Lawson!We are excited to see that you had an enjoyable experience at Hilton Arlington, TX. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bien

Norma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien, en general bien
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 29 janv. 2024
Norma, nos complace saber que en general disfrutó de su estadía en Hilton Arlington, TX. Si regresa, nos esforzaremos para que su próxima visita sea aún más placentera. Viajes seguros.

8/10 Bien

Alejandra

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 29 janv. 2024
Thank you for this lovely rating, Alejandra!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hilton Arlington, TX. We'd like to share an even better experience with you soon.

10/10 Excellent

Demetrius

Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 19 janv. 2024
Demetrius, it's delightful to hear that your experience at Hilton Arlington, TX was an enjoyable one. Your high rating speaks volumes about your stay and we look forward to having the opportunity to host you again in the future. Your satisfaction is our priority and we appreciate your valuable feedback.

10/10 Excellent

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Front staff “Daniela” was amazing. Great communication, very friendly and even brought our Uber Eats delivery to our room. I only wish the Z Bar & Grill would have better hours.
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 16 janv. 2024
Ken, it's wonderful to hear about your positive experience at Hilton Arlington, TX, especially the exceptional service provided by Daniela. We take pride in ensuring our guests experience great hospitality. Regarding the Z Bar & Grill hours, we appreciate your feedback and will consider it while making future decisions. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Sholomo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 15 janv. 2024
Thank you for the great rating, Sholome!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Arlington, TX! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was perfect. The room was beautiful and the bar was amazing.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 12 janv. 2024
Tiffany, we're thrilled you enjoyed your stay at Hilton Arlington, TX. It's wonderful that you appreciated our beautiful rooms and found our bar to be memorable. We're already looking forward to your next visit.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 8 janv. 2024
Thank you for rating Hilton Arlington, TX. We appreciate your feedback and hope to welcome you back in the future.

4/10 Médiocre

Todd

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Cold shower
No hot water and they didn’t give a discount for it! Over priced breakfast!
Séjour de 4 nuits en décembre 2023
Réponse de Customer Service le 9 janv. 2024
Todd, we regret to hear about your frustrations during your stay. Our aim is to provide a comfortable experience, so it's disheartening when there are issues with amenities such as hot water. Moreover, your observations about the value proposition of our breakfast will be shared with the team to ensure an immersive hospitality experience. Thank you for bringing these matters to our attention, as feedback like yours is fundamental in refining our services. We hope you afford us another opportunity to exceed your expectations on your next visit.

4/10 Médiocre

Antony

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 4 janv. 2024
Antony, we noticed your recent rating and would like to understand your stay better. We value all feedback in our quest for improvement and your insights could be quite helpful. Please feel free to share a more detailed review, so that we can address any issues and enhance the quality of future stays.

8/10 Bien

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Marcus, thank you for choosing Hilton Arlington, TX and taking the time to rate us. We strive to provide excellent experiences for all our guests, and your high rating tells us we're on the right track. We can't wait to welcome you back for another great stay in the future!

10/10 Excellent

Marty

Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 2 janv. 2024
Marty, we're thrilled to learn you had a wonderful stay at Hilton Arlington, TX. We appreciate you taking the time to give us your rating and we'd love to have you with us again soon. Thank you for choosing Hilton Arlington!

10/10 Excellent

Roger, Savannah

Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Roger, thank you for your wonderful Expedia review. We're thrilled to know you had a great experience at the Hilton Arlington, TX. We hope to have the chance to welcome you back in the future.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 31 déc. 2023
Thank you for the fantastic rating, Brian!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Arlington, TX! We can't wait to see you again soon.

6/10 Satisfaisant

Donna

Voyage en famille
Ok hotel
The room we had was in need of repair. The tile was cracked in bathroom. The magnifying mirror was broken and the cabinet with the mini fridge was badly damaged. Not the standard I am accustomed to with Hilton
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 31 déc. 2023
Donna, it's quite disappointing to hear that your stay didn't meet the expected quality. Addressing matters such as the bathroom fittings and the mini fridge enclosure are important to us. Rest assured, your remarks will be shared with our team members to serve as prompts for necessary improvements. Thank you.

10/10 Excellent

andrea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleased guest
From check in to check out I could not find anything negative to say. We had the best receptionist, Leah at check in. It was obvious she enjoyed her job. We ate at the bar the first evening. Our waitress was exceptional. I will return.
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 31 déc. 2023
Andrea, it's such a joy to know you had a seamless experience at Hilton Arlington, TX. We're thrilled that Leah contributed to making your check in memorable and that our exceptional bar service added positively to your visit. Thank you for your kind words. We eagerly await your return.

6/10 Satisfaisant

Gabriel, Corpus Christi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Great location to everything but the property is starting to look older for a 4 star. They did not offer anything in lobby such as free coffee unless you are willing to pay. Our room’s AC was stuck on and we had to have maintenance come in to fix it. The TV had connection issues and didn’t work very well. No complaints on the service from the staff.
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 22 déc. 2023
Gabriel, it sounds like your stay had a mix of positives and minor inconveniences. We're glad you found our location fitting, but regret to hear about your experience with the air conditioning unit and television. Rest assured, we always strive to provide seamless comfort in all aspects of our guest's stay and appreciate your feedback in these areas. It's good to know, however, that our team members' service met your expectations. We hope for another opportunity to better serve you in the future.

6/10 Satisfaisant

Matt

Voyage en couple
Les points forts : Propreté et personnel et service
The beds were miderately comfortable, no hoy water, had to take cold shower.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 21 déc. 2023
Matt, thank you for the feedback. We understand there were aspects of your stay, such as the comfort of the beds and the issue with the water temperature, that did not meet your expectations. We are continually working to improve the guest experience and your comments help us in that effort. We hope there is an opportunity to welcome you back in the future for a more satisfying stay.

10/10 Excellent

Salvador

Réponse de Customer Service le 7 févr. 2024
Salvador, we're incredibly grateful for your outstanding rating for Hilton Arlington, TX. We hope your experience was truly memorable and look forward to the opportunity of welcoming you back in the future. Thank you for choosing our hotel for your stay.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 18 déc. 2023
Vincent, it's wonderful to hear that you had an amazing stay at Hilton Arlington, TX. We're thrilled to have left a remarkable impression on you. Looking ahead, we hope to serve you again in the future.

10/10 Excellent

Crystal

Séjour de 4 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Thank you for the excellent rating, Crystal!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton Arlington, TX! We look forward to hosting you again soon.

8/10 Bien

Mike

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Leah at the front desk was amazing and help us with everything we needed really went above and beyond.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 18 déc. 2023
Mike, we're thrilled to hear that Leah, one of our dedicated team members at Hilton Arlington, TX, provided exceptional service and met your needs effectively. It's lovely to hear when our guests notice the extra effort put forth by our team. We're looking forward to welcoming you back in the future.