Piscine extérieure (ouverte en saison), tentes de plage
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Avis sur Thompson Dallas, by Hyatt

5 out of 5
Thompson Dallas, by Hyatt
205 North Akard Street, Dallas, TX

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 233 avis sur 310." "
Note des voyageurs de 8 (Bien), d’après 38 avis sur 310." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 310." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 310." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 310." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

constanza

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heat place to stay.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Donovan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love this hotel. Definitely will be staying again
Séjour de 1 nuit en mai 2024
Réponse de Tom Puangpee le 21 mai 2024
Morning Donovan,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Alejandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Tom Puangpee le 21 mai 2024
Morning Alejandra,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

MIREILLE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love my room and the amazing view I had of downtown, the entire wall was windows, Beautiful. I love the mini bar stocked up even though I did not use much of it, but nice to know it was there if I did need anything. Great Large TV, Loved and would be back again
Séjour de 4 nuits en mai 2024
Réponse de Tom Puangpee le 21 mai 2024
Morning Mireille,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Tom Puangpee le 21 mai 2024
Morning Mike,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

monica

Les points forts : Propreté
Séjour de 4 nuits en mai 2024
Réponse de Tom Puangpee le 15 mai 2024
Afternoon Monica,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Darrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
outstanding
Séjour de 2 nuits en février 2024
Réponse de Tom Puangpee le 9 mai 2024
Morning Darrick,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

8/10 Bien

Hilary

Séjour de 3 nuits en avril 2024
Réponse de Tom Puangpee le 21 mai 2024
Morning Hilary,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Elisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 28 avr. 2024
Afternoon Elisa,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The team went out of their way to make sure we had a phenomenal stay! We will be back!
Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 28 avr. 2024
Afternoon Michele,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Whitney

Voyage en couple
Les points forts : Propreté et équipements
I was shouted at when entering hotel and hotel staff didn’t help. Pool area was messy and zero towels. Not what I expected from such a great rated hotel.
Séjour de 1 nuit en mars 2024
Réponse de Tom Puangpee le 26 avr. 2024
Morning Whitney,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Tamsin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 26 avr. 2024
Morning Tamsin,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great location and clean
Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 26 avr. 2024
Morning Mark,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

8/10 Bien

Gabriel

Voyage en couple
The views
Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 19 avr. 2024
Afternoon Gabriel,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope you see you again soon.

10/10 Excellent

Jessica, Frisco

Séjour de 1 nuit en avril 2024
Réponse de Tom Puangpee le 9 mai 2024
Morning Jessica,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

8/10 Bien

Janell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The lobby and room were beautiful. The room was quiet, comfortable, and spacious. The only reason for the power score was that the pool was so cold it wasn't even usable (we were under the assumption that the pool was heated) which was great disappointment for our kids.
Séjour de 4 nuits en avril 2024
Réponse de Tom Puangpee le 17 avr. 2024
Evening Tyler,Thank you for choosing Thompson Dallas and glad you enjoyed your experience and apologize about the temperature of the pool. We hope to see you again soon.

10/10 Excellent

Tyler

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location downtown that is right on a light rail line and within walking distance to many sites. Outdoor pool is very cold but a nice rooftop setting.
Séjour de 3 nuits en avril 2024
Réponse de Tom Puangpee le 17 avr. 2024
Evening Tyler,Thank you for choosing Thompson Dallas and glad you enjoyed your experience, we hope to see you again soon.

4/10 Médiocre

Karen

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, équipements
For such a beautiful hotel, we were all very disappointed. Our group flew in from Korea and California for the Solar Eclipse Weekend. We had 3 rooms and everyone had issues. From check-in to housekeeping to restaurants, to pool to food to elevators to getting stuck in the stairwell. Due to the busy weekend, we could not relocate. The best thing that came out of the trip was the hotel deck we viewed the solar eclipse from. Even there, we met several families and they too were complaining about their experiences. It almost felt like the hotel had a brand new staff brought in just for the weekend and no pre-planning to accommodate for this very special event.
Séjour de 4 nuits en avril 2024
Réponse de Tom Puangpee le 17 avr. 2024
Evening Karen,Thank you for choosing Thompson Dallas and truly apologize about the opportunities you experienced. If you would like to reach out to me about the details of the opportunities so that we can address.

4/10 Médiocre

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Tom Puangpee le 5 avr. 2024
Morning Danielle,Thank you for choosing Thompson Dallas and truly apologize about the opportunities you experienced. If you wanted to reach out to me to discuss further.

4/10 Médiocre

Joel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Overall a nice hotel but I’m disappointed because I wasn’t assigned to the room I selected.
Séjour de 1 nuit en mars 2024
Réponse de Tom Puangpee le 31 mars 2024
Afternoon Joel,Thank you for choosing Thompson Dallas. Truly apologize about you not receiving the room type you reserved. If you would like to reply to me, so I can better understand the opportunity and offer some sort of compensation. Tom

10/10 Excellent

Amanda, Chicago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Tom Puangpee le 17 mars 2024
Afternoon Amanda,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Steven

Séjour de 1 nuit en janvier 2024
Réponse de Tom Puangpee le 12 mars 2024
Morning Steven,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

6/10 Satisfaisant

Laura

Voyage d’affaires
Les points forts : Personnel et service
The staff and restaurant/lounge are fantastic. The rooms felt more worn than I would expect for the price and the automated heating/cooling wasn't working properly so my room was freezing all night. It would have been great to have it automatically turn on when I checked in.
Séjour de 2 nuits en février 2024
Réponse de Tom Puangpee le 12 mars 2024
Morning Laura,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience at Little Daisy and Catbird including the service we provided. Apologize about the condition of the room and temperature settings. We will make sure we get those opportunities addressed and please let us know if we can further assist.

10/10 Excellent

isaac

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Está nuevo
Séjour de 1 nuit en mars 2024
Réponse de Tom Puangpee le 8 mars 2024
Afternoon Isaac,Thank you for choosing Thompson Dallas. We are glad you enjoyed your experience and hope to see you again soon.

8/10 Bien

Renee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very courteous and attentive.
Séjour de 6 nuits en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Renee,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and we hope to see you again soon.

10/10 Excellent

jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is amazing!! From the rooms all the way to the service. I am already planning my next stay there. Cannot recommend it enough.
Séjour de 3 nuits en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Jennifer,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and we hope to see you again soon.

10/10 Excellent

Jackson

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved all the facilities. Loved the Catbird and Little Daisy!
Séjour de 1 nuit en mars 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Jackson,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and we hope to see you again soon.

8/10 Bien

Amy

Voyage en couple
The hotel is lovely with uniquely elegant decor and staff is attentive. The location is convenient to downtown. The premium king room is well appointed, but not a great value for the nightly rate. Noise was an issue, we could easily hear the elevator, our neighbors, and people in the hallway.
Séjour de 3 nuits en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Amy,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and apologize about the noise levels. We hope to see you again soon.

10/10 Excellent

Steven

Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Steven,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Quentin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Quentin,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Tom Puangpee le 7 mars 2024
Evening Marcus,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Yulier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien
Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 17 févr. 2024
Afternoon Yulier,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and hope to see you again soon.

10/10 Excellent

Arturo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great.
Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 17 févr. 2024
Afternoon Arturo,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and hope to see you again soon.

10/10 Excellent

Valeria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 9 févr. 2024
Morning Valeria,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience with us and hope to see you again soon.

10/10 Excellent

Michael

Séjour de 1 nuit en février 2024
Réponse de Tom Puangpee le 8 févr. 2024
Morning Michael,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Ryan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Tom Puangpee le 8 févr. 2024
Morning Ryan,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Tom Puangpee le 8 févr. 2024
Morning Christina,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Malia

Séjour de 1 nuit en janvier 2024
Réponse de Tom Puangpee le 22 mars 2024
Evening Malia,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Mersedeh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was super friendly and accommodating.
Séjour de 1 nuit en janvier 2024
Réponse de Tom Puangpee le 8 févr. 2024
Morning Mersedeh,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Brittany

Séjour de 5 nuits en décembre 2023
Réponse de Tom Puangpee le 18 janv. 2024
Morning Brittany,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

8/10 Bien

Chidi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Tom Puangpee le 8 janv. 2024
Afternoon ChidiThank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

cristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Tom Puangpee le 8 janv. 2024
Afternoon CristinaThank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Cassie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Tom Puangpee le 8 janv. 2024
Afternoon Cassie,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and hope to see you again soon.

10/10 Excellent

Anatoliy, Los Angeles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tom Puangpee le 25 déc. 2023
Morning Anotoliy,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Tom Puangpee le 25 déc. 2023
Morning Sharon,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

4/10 Médiocre

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Tom Puangpee le 25 déc. 2023
Morning LanceThank you for choosing Thompson Dallas, truly apologize you had a negative experience. Please reach out to me to further discuss.

10/10 Excellent

AUSTIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a couples getaway
Awesome stay! My fiance & I had a staycation for the night & utilized their amazing restaurants in the same building. Great views, great food, great holiday decorations all throughout.
Séjour de 1 nuit en décembre 2023
Réponse de Tom Puangpee le 17 déc. 2023
Afternoon Austin,Thank you for choosing Thompson Dallas for your staycation, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Estefany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Tom Puangpee le 17 déc. 2023
Afternoon Estefany,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Tom Puangpee le 17 déc. 2023
Afternoon Kelly,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.

10/10 Excellent

ALFONSO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Tom Puangpee le 17 déc. 2023
Afternoon Alfonso,Thank you for choosing Thompson Dallas, we are glad you enjoyed your experience and we hope to see you again soon.