Avis
8,4
Très bien
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
24 déc. 2022
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Hotel Management le 28 déc. 2022
Merci beaucoup pour votre merveilleuse note! Nous sommes ravis de savoir que nous sommes allés au-delà pour vous offrir la meilleure expérience possible. Merci d'avoir fait de nous votre hôtel de choix - nous attendons avec impatience votre prochaine visite !
10/10 Excellent
Terri
28 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terri
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Dear Terri, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are glad you enjoyed your stay with us and that our convenient parking options enhanced your visit. We appreciate your feedback, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
brian
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
brian
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Dear Brian, Thank you for sharing your experience at The Westin Dallas Park Central and for choosing us. It was a pleasure to know how much you loved our impeccable property and our signature Westin Heavenly Bed. We are also glad you found us to be of great value. Thank you again for your generous comments, and we hope to welcome you back soon for another revitalizing stay.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Nina N
Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nina N
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 28 mai 2024
Dear Nina N, Thank you for choosing The Westin Dallas Park Central and for your gracious review. We are thrilled to know you had a great time with us and that our thoughtfully crafted property and intuitive associates exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Terri
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terri
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 28 mai 2024
Dear Terri, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Dallas Park Central your home whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Mark
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Mark, Thank you for the generous rating and for being our guest. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we look forward to welcoming you again soon. Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Maria C
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria C
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Maria C, Thank you for being our guest at The Westin Dallas Park Central and for your high rating. We are thrilled to know you had a great stay and that our intuitive hospitality exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
6/10 Satisfaisant
Kellie, Shreveport
Voyage d’affaires
24 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kellie
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Kellie, Thank you for choosing to stay with us at The Westin Dallas Park Central. We hope you had an overall pleasant experience and are glad to know you liked our devoted associates. We will be sure to share your kind remarks with them. We appreciate your feedback and would love to see you again on your future visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Jorge
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jorge
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Jorge, It was a pleasure having you as our guest at The Westin Dallas Park Central. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager
4/10 Médiocre
Nathan
21 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nathan
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Nathan, Thank you for choosing us and for your loyalty to our brand. We sincerely regret any disappointment you experienced when we could not honor your late checkout request. Unfortunately, during full occupancy, we are not always in a position to extend these benefits. We are very grateful for your patience, and we hope to have another opportunity to host you whenever your travels bring you to the area.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Tiancheng, Shanghai
21 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tiancheng
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Tiancheng, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to welcoming you back again.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Yvette
20 mai 2024
Les points forts : Propreté, personnel et service, équipements
Yvette
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Yvette, Thank you for being our guest at The Westin Dallas Park Central and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Chandler Vadra,General Manager
6/10 Satisfaisant
Trent
Voyage d’affaires
19 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Trent
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Trent, Thank you for being our guest and for sharing your review. Please accept our apologies for the service shortfalls you experienced during your time with us, and we regret the requested items were not delivered promptly. We are reviewing these concerns with our associates to make sure we are appropriately responding to every guest request. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional hospitality you deserve.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
branislav, Scottsdale
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
branislav
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 20 mai 2024
Dear Branislav, Thank you for being our guest and for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our impeccable property and attentive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area. Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Jennifer
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Jennifer, Thank you for choosing The Westin Dallas Park Central and for your high rating. We are thrilled to learn we exceeded your expectations and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
ZHUANG
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ZHUANG
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 19 mai 2024
Dear Zhuang, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Arellys
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arellys
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Arellys, Thank you for taking the time to share your experience at The Westin Dallas Park Central. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our services exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to our city.Sincerely,Chandler VadraGeneral Manager
10/10 Excellent
Daniel
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Daniel, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Gary
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Gary, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful visit. We are thrilled to learn you and your wife had a great time. Thank you for making The Westin Dallas Park Central your home away from home when you travel to our city. We love knowing you plan to return; we look forward to it.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Gerardo
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gerardo
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Gerardo, Thank you for choosing us and for the outstanding rating. We are glad that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Alexander
12 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Alexander
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Alexander, Thank you for choosing The Westin Dallas Park Central and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Anthony
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 3 nuits en mai 2024
Réponse de C le 8 mai 2024
Thank you for staying with us. We appreciate the feedback.
6/10 Satisfaisant
Kelly
Voyage d’affaires
8 mai 2024
Kelly
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Kelly, Thank you for taking the time to rate your experience; we love that you could join us. However, we offer our apologies if your stay was anything other than perfect. We would welcome another opportunity to provide you with the exceptional experience you deserve and that we are known for. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chandler Vadra,General Manager
4/10 Médiocre
jose
Voyage en famille
7 mai 2024
jose
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Jose, Thank you for being our guest and for taking the time to share your review with us. We are genuinely sorry for the service shortfalls you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We also regret not meeting your expectations with the bed in your guestroom; we are grateful for your patience and appreciate your valuable comments. Thank you again for your business, and we hope to have the opportunity to welcome you back and provide you with a flawless visit that truly reflects the quality of service we always strive to deliver.Sincerely,Chandler Vadra,General Manager
6/10 Satisfaisant
Frank
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Frank, Thank you for choosing us and for taking the time to share your review. While we appreciate your comments about our well-kept property, we were disappointed to read that you were not happy with the bed in your guestroom, resulting in a less-than-ideal night. It is understandable how frustrating this can be, and we hope you will accept our apologies. We want to provide every guest with a rejuvenating experience, so please know our front desk is available around the clock to improve on any detail regarding your time with us. Thank you once more for your patience, and we hope to have the opportunity to host you again the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Catherine
6 mai 2024
Les points forts : Propreté, personnel et service, équipements
Catherine
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Catherine, Thank you for being our guest at The Westin Dallas Park Central and for your gracious review. We are glad to know you had a great stay and that our impeccable accommodations, signature Westin Heavenly Bed, and intuitive associates helped elevate and optimize your visit. Thank you once more for your feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
6/10 Satisfaisant
Ron
6 mai 2024
Ron
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 11 mai 2024
Dear Ron, Thank you for being our guest and for the review. While we appreciate your comments about our spacious accommodations, we offer our apologies for any items that were overlooked in the preparation of your guestroom. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We will share this with our team as we continually strive to enhance our guest experiences. Thank you again for your patience, and we hope to welcome you back for the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Chandler Vadra,General Manager
2/10 Horrible
Jeff
Voyage en famille, Voyage en groupe, Voyage d’affaires
1 mai 2024
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jeff
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Jeff, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take your comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Your input is valuable to us, and we thank you for bringing this matter to our attention. We hope you will change your mind and give us another opportunity to welcome you again when your travels bring you back to the area.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Tosha
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tosha
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Tosha, Thank you for sharing your thoughtful review of The Westin Dallas Park Central. We are glad you had an overall pleasant stay and that you loved our immaculate property and our signature Westin Heavenly Bed. That said, we are sorry for any inconvenience you experienced due to our elevators; we will share this appropriately as we always strive to enhance our guest services. Thank you again for your comments, and we hope to welcome you back the next time you are in the area.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
ivory, Randallstown
26 avr. 2024
ivory
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 17 mai 2024
Dear Ivory, Thank you for being our guest and for the excellent rating. It is wonderful to learn how much you enjoyed your time at The Westin Dallas Park Central and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another rejuvenating experience with you soon.Sincerely,Chandler Vadra, General Manager
2/10 Horrible
Collin
Voyage d’affaires
23 avr. 2024
Collin
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 24 avr. 2024
Dear Collin, Thank you for being our guest and for your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Aide
Voyage en groupe
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aide
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Aide, Thank you for choosing The Westin Dallas Park Central. We are glad to know you had a great stay and that our seamless check-in service and intuitive valet associates enhanced your visit. We appreciate your generous feedback, and we look forward to exceeding your expectations again.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Tynikia
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tynikia
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 21 avr. 2024
Dear Tynikia, Thank you for choosing The Westin Dallas Park Central. We are glad you had a pleasant stay and that our immaculate and well-kept accommodations enhanced your visit. It was our pleasure hosting you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Caroline
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Caroline, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Priscila
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Priscila
Séjour de 1 nuit en février 2024
Réponse de General Manager le 18 avr. 2024
Dear Priscila, Thank you for sharing your experience at The Westin Dallas Park Central with fellow travelers. It is a pleasure to know how much you enjoyed our pristine guestrooms and our cordial service. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. We value your business and hope to see you again soon.Sincerely,Chandler Vadra, General Manager
10/10 Excellent
Tommy
Voyage d’affaires
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tommy
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 17 avr. 2024
Dear Tommy, Thank you for your gracious review of The Westin Dallas Park Central. We are thrilled to know we exceeded your expectations again and that you especially had a great dining experience during your time with us. It was our pleasure accommodating you, and we look forward to continuing to serve as your home away from home.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Jack
16 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Jack
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Jack, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Dallas Park Central. We look forward to your return and wish you all the best with your future travels.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Joshua, Amarillo
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Joshua, Thank you for choosing The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our impeccable guestrooms and intuitive associates enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon. Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Teresa
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Teresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central, and we hope to see you again soon. Sincerely,Chandler Vadra,General Manager
4/10 Médiocre
Paula L
14 avr. 2024
Les points forts : Personnel et service
Paula L
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Paula L, Thank you for choosing our hotel. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Tanya, Jonesboro
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanya
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Tanya, Thank you for the high rating of The Westin Dallas Park Central. We are thrilled to know you had a great stay and that our well-kept property and dynamic location enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Sincerely,Chandler Vadra,General Manager
4/10 Médiocre
Henda
13 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Henda
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Henda, Thank you for being our guest and for your review. We apologize for the issues you had with one of our in-room amenities; we will work with the appropriate individuals to ensure that all areas of concern are effectively resolved to prevent such occurrences in the future. Thank you again for your patience, and we hope to welcome you back so we can provide you with the flawless stay you deserve.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Anna
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anna
Séjour de 1 nuit en avril 2024
Réponse de GENERAL MANAGER le 13 avr. 2024
Dear Anna, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Westin Dallas Park Central; we look forward to seeing you again soon. Sincerely,Chandler Vadra, General Manager
6/10 Satisfaisant
Chad, Calgary
Voyage d’affaires
10 avr. 2024
Les points forts : Personnel et service et équipements
Chad
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Chad, Thank you for sharing your review. We are sorry for the concerns you outlined in your guestroom and that we did not meet your expectations. We will discuss your comments with our associates, and we sincerely appreciate your feedback. Thank you again for your patience, and we hope that you will consider returning to stay with us so we can show you we are committed to providing seamless, enriching experiences for every guest.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Kimberly
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Kimberly, Thank you for sharing your review of your recent stay with us. We are glad you enjoyed your overall time with us and that you especially liked our thoughtfully crafted, impeccable property and devoted associates. It was our pleasure accommodating you to The Westin Dallas Park Central, and we look forward to welcoming all of you again soon.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Ronald
Voyage en famille avec de jeunes enfants
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ronald
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Ronald, Thank you for choosing The Westin Dallas Park Central. While we hope you had an overall pleasant stay, we apologize that you had difficulty finding a parking space and for the frustrating experience. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. Thank you once more for the feedback, and we hope to have another opportunity to host you again soon.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Zoe
Voyage d’affaires
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zoe
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 avr. 2024
Dear Zoe, Thank you for choosing The Westin Dallas Park Central and for your review. While we are glad you had a pleasant stay, we apologize for not meeting all of your expectations with our amenities. We are sorry for the inconvenience caused to you, and we are very grateful for your patience. Your feedback has been addressed with the appropriate individuals as we always strive to enhance our guest experience. Thank you again for your business, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Annie
Voyage en famille, Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annie
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear Annie, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Dallas Park Central. We appreciate your generous compliments, and we are glad you had a peaceful and fulfilling stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Chandler Vadra,General Manager
10/10 Excellent
Lisa
Voyage en famille
30 mars 2024
Lisa
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 30 mars 2024
Dear Lisa, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Dallas Park Central and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Sincerely,Chandler Vadra,General Manager
8/10 Bien
Patrick
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patrick
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 30 mars 2024
Dear Patrick, Thank you for sharing your review of The Westin Dallas Park Central. We appreciate your kind rating and are glad to know you had a pleasant time at our on-site restaurant. We hope to see you again soon and wish you all the best with your travels. Sincerely,Chandler Vadra,General Manager