Avis sur Sonesta ES Suites Dallas Medical Market Center
Sonesta ES Suites Dallas Medical Market Center
6950 N Stemmons Fwy, Dallas, TX
Avis
8,0
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 19 mai 2024
Scott, thank you for your positive feedback! We are delighted to hear you found the bed comfortable and enjoyed your stay at Sonesta ES Suites Dallas Medical Market Center, including the breakfast offerings. We're looking forward to welcoming you back for another great experience.
6/10 Satisfaisant
Michael
Voyage en couple
7 mai 2024
Les points faibles : Propreté et personnel et service
Michael
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 7 mai 2024
Michael, we are sorry to hear that your visit was affected by outside disturbances. Ensuring a peaceful environment for our guests is one of our priorities. While we strive to maintain a calm setting, sometimes external factors are beyond our control. However, we will certainly consider available strategies to mitigate any future incidents of this nature. We truly appreciate your feedback.
6/10 Satisfaisant
Jane
Voyage en couple
1 mai 2024
Les points forts : Propreté et personnel et service
Jane
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Jane, we appreciate you taking the time to share your feedback. It's good to hear you found our property to be clean. However, it seems like the location wasn't ideal for you and the parking fees came as an unexpected surprise. We strive to provide clear information about such costs and will ensure this is better communicated in future. We hope to welcome you back and offer you an improved experience next time.
4/10 Médiocre
Richard
30 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Richard, it's regrettable to hear that your stay didn't meet your expectations due to the unforeseen maintenance issue and the cleanliness concern you encountered. We strive for our guests to have a comfortable and enjoyable stay, and we're sorry this wasn't your experience. We appreciate your feedback as it assists us in taking action where necessary, and in improving for future stays.
10/10 Excellent
Tristan
Voyage en groupe, Voyage d’affaires
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tristan
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 26 avr. 2024
Tristan, thank you for your concise feedback. It's wonderful to hear that you had a positive experience at Sonesta ES Suites Dallas Medical Market Center. We hope to welcome you back in the near future.
6/10 Satisfaisant
Jessica
Voyage en famille avec de jeunes enfants, Voyage en groupe
14 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Jessica, thank you for your comments. We understand that payment options can sometimes limit convenience. Please be assured we're continuously looking at ways to offer greater flexibility to our guests. We hope this doesn't discourage you from choosing our hotel in the future.
10/10 Excellent
Gregory
Voyage en couple
13 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gregory
Séjour de 2 nuits en avril 2024
Réponse de Pickles le 13 avr. 2024
Gregory, it's wonderful to hear how much you enjoyed your stay at the Sonesta ES Suites Dallas Medical Market Center. We're glad you found our location convenient, clean, safe and the breakfast delicious. Thank you for highlighting the nearby conveniences. Next time you visit, you can request to be in a building away from the freeway. We appreciate your feedback and we look forward to welcoming you back for another exceptional visit.
10/10 Excellent
Tatiana, houston
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tatiana
Séjour de 2 nuits en avril 2024
Réponse de Pickles le 13 avr. 2024
Tatiana, it's wonderful to hear how much you enjoyed your stay at the Sonesta ES Suites Dallas Medical Market Center. We're glad you found our location convenient, the accommodations spacious, and comfortable. We appreciate your feedback and we look forward to welcoming you back for another exceptional visit.
10/10 Excellent
Victor
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victor
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 14 avr. 2024
Victor, it's wonderful to hear that your stay at Sonesta ES Suites Dallas Medical Market Center was comfortable and enjoyable. We're thrilled to know you appreciated our spacious rooms, diligent upkeep, and the variety in our breakfast offerings. It's also pleasing to see you found our location convenient in relation to public transport and downtown. We understand the importance of having a variety of dining options nearby and appreciate your comments. We look forward to welcoming you back in the future.
10/10 Excellent
Lawrence
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lawrence
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 10 avr. 2024
Lawrence, it's heartening to hear that you found the Sonesta ES Suites Dallas Medical Market Center to be conveniently placed and quiet, with spacious accommodation and well-equipped kitchen facilities. We always aim to offer our guests a relaxing and comfortable experience. Thank you for your positive feedback and we hope to welcome you back in the future.
8/10 Bien
Eddie
9 avr. 2024
Les points forts : Propreté et personnel et service
Eddie
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Eddie, thank you for choosing to stay at Sonesta ES Suites Dallas Medical Market Center and for giving us a positive rating. We're glad to learn you had a satisfying experience. We'd be delighted to welcome you back on your next visit to Dallas.
8/10 Bien
Walter H, Philadelphia
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walter H
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Walter, it's great to know you appreciate the layout of Sonesta ES Suites Dallas Medical Market Center and our prime location. We're pleased you had a comfortable stay in our apartment-style suites. Our team members strive to provide the best service and we're glad that was reflected. We regret any inconvenience with the early check-in fee and the kitchen appliance. We appreciate your feedback as we constantly look for ways to improve our guest experience. Hoping to welcome you back soon.
8/10 Bien
Tammy
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 avr. 2024
Tammy, thank you for choosing Sonesta ES Suites Dallas Medical Market Center. If you have any comments or suggestions from your stay, please feel free to share. We always appreciate receiving feedback from our guests. Your thoughts could be vital in our continuous efforts to enhance our guests' experience.
10/10 Excellent
Brittany
8 avr. 2024
Brittany
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Thank you for the fantastic rating, Brittany!It's outstanding you had such a wonderful experience at Sonesta ES Suites Dallas Medical Market Center. We care about the satisfaction of our guests. We can't wait to see you again soon!
10/10 Excellent
Francis
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francis
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 20 mars 2024
Francis, the Sonesta ES Suites Dallas Medical Market Center appreciates your succinct compliment! We strive to provide an excellent experience for all our guests and are thrilled to hear your positive feedback. We're looking forward to welcoming you back in the future.
4/10 Médiocre
Luis Miguel
Voyage d’affaires, Voyage en couple
1 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis Miguel
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 1 mars 2024
Luis Miguel, lamentamos sinceramente saber de tu reciente experiencia. Entendemos que tenía inquietudes sobre ciertos aspectos, como el servicio de limpieza y la disposición de las comodidades. Tenga la seguridad de que nuestra intención es brindar una estadía cómoda a todos los huéspedes, ya sea a corto o largo plazo. Todos los comentarios son cruciales para ayudarnos a mejorar. Esperamos tener otra oportunidad de servirle mejor en el futuro.
10/10 Excellent
Tiphony
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Tiphony
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 27 févr. 2024
Tiphony, it's wonderful to know that your stay at Sonesta ES Suites Dallas Medical Market Center was a pleasant one. We thrive on such positive ratings and seek to continue offering a delightful experience to all our guests. Thank you for choosing us and we hope to welcome you back again in the future.
10/10 Excellent
Eric
Voyage en famille
18 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Just a very great place
Eric
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 19 févr. 2024
Thank you for the wonderful rating, Eric!It's excellent you enjoyed your time at Sonesta ES Suites Dallas Medical Market Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
6/10 Satisfaisant
Cherie
13 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Needs Maintenance
Cherie
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 13 févr. 2024
Cherie, we regret to hear about the issues you encountered during your stay. We understand there were aspects of our room maintenance that did not meet your expectations. Please note that we take these concerns very seriously and already have measures in place to address them. We appreciate you bringing this to our attention as we strive to improve our guest experience. We hope we can host you again in the future to show our commitment to superior service and satisfaction.
6/10 Satisfaisant
ZAZA
Voyage en famille, Voyage d’affaires, Voyage en couple
26 janv. 2024
Les points faibles : Propreté et équipements
ZAZA
Séjour de 9 nuits en janvier 2024
Réponse de Customer Service le 28 janv. 2024
We understand that you had mixed feelings about your recent stay. It's good to hear you appreciated the kindness of our team members even though our housekeeping frequency and breakfast variety may not have fully met your expectations. We'll take your feedback into consideration as we continuously strive to improve our guest experience. We hope to get another chance to better serve you in the future.
10/10 Excellent
suzanne
Voyage en famille, Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements
suzanne
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 23 janv. 2024
Suzanne, thank you for your kind words. We're thrilled you appreciated the design of Sonesta ES Suites Dallas Medical Market Center, which is indeed ideal for extended stays. Please don't hesitate to return should your travels lead you back to Dallas.
6/10 Satisfaisant
Antonio
Voyage en famille
19 janv. 2024
Antonio
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 19 janv. 2024
Thank you for the feedback, Antonio.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
2/10 Horrible
Angelica
Voyage en famille
17 janv. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Angelica
Séjour de 3 nuits en janvier 2024
Réponse de Customer Service le 18 janv. 2024
Angelica, we're genuinely sorry to read about the inconveniences you experienced. Rest assured, we strive to maintain a high standard of cleanliness and functionality in all our rooms. Your invaluable feedback is central to us making essential improvements. We would appreciate another chance to provide you with an exemplary stay.
10/10 Excellent
Michael
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 12 janv. 2024
Michael, thank you for choosing Sonesta ES Suites Dallas Medical Market Center. We appreciate your rating immensely. We can't wait to welcome you back on your next visit. Thank you for making us your preferred accommodation choice.
10/10 Excellent
Yaritza
Voyage en famille, Voyage en couple
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yaritza
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Yaritza, es un placer saber de su excelente estadía en Sonesta ES Suites Dallas Medical Market Center. Estamos encantados de saber que encontró toda la suite impecable y que los miembros de nuestro equipo fueron increíblemente amables. Esperamos ansiosamente su próxima estancia con nosotros.
10/10 Excellent
Lawan
Voyage en famille, Voyage en groupe
6 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Lawan
Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Lawan, it's great to hear you enjoyed your stay at Sonesta ES Suites Dallas Medical Market Center. We can understand your concerns about the deposit issue with Expedia; reaching out directly to them can help resolve this matter swiftly. Hope to welcome you back for another pleasant experience.
10/10 Excellent
Chris
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chris
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 8 janv. 2024
Chris, it's fantastic to hear that you had a wonderful experience at Sonesta ES Suites Dallas Medical Market Center. We strive to provide our guests with exceptional stays. Thank you for choosing us and we look forward to welcoming you back in the future.
2/10 Horrible
Voyageur vérifié
Voyage en famille
2 janv. 2024
Les points faibles : Personnel et service
Overnight
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 3 janv. 2024
While we understand that the rating indicates dissatisfaction, we regret that no specific feedback was provided. Our team earnestly endeavors to provide top-notch service and comfort to all guests. Any insights or comments would have been greatly useful in addressing possible areas for improvement. We hold your opinion in high regard and hope to get an opportunity to serve you better.
8/10 Bien
Libbie
Voyage en groupe
2 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Libbie
Séjour de 3 nuits en décembre 2023
Réponse de Customer Service le 13 janv. 2024
Libbie, it's delightful to hear that you found our team at Sonesta ES Suites Dallas Medical Market Center to be courteous and that the quiet and comfort of the room added positively to your stay. We're mindful of your mention regarding the plumbing and appreciate your patience. We assure you that our maintenance team is committed to ensuring top-notch functionality of all room amenities. Thank you for sharing your experience with us, we look forward to your next visit.
8/10 Bien
Ai
Voyage d’affaires
20 déc. 2023
Les points faibles : Personnel et service
Ai
Réponse de Customer Service le 5 févr. 2024
Ai, we appreciate your review. We're sorry to hear about the challenge you faced with the shower temperature during your stay. Please be assured your feedback will be used to improve our services and maintenance in the future. We hope this incident won’t stop you from giving Sonesta ES Suites Dallas Medical Market Center another opportunity to provide you a better experience.
10/10 Excellent
Linda
Voyage d’affaires
30 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Linda
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 5 déc. 2023
Linda, thank you for taking the time to rate Sonesta ES Suites Dallas Medical Market Center. We're thrilled your stay exceeded expectations and look forward to serving you again in the future.
10/10 Excellent
Caius
Voyage d’affaires
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Caius
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 13 nov. 2023
Caius, it's great to see your top-tier rating of the Sonesta ES Suites Dallas Medical Market Center! It seems like you had a satisfying experience with us. We value your feedback and are looking forward to your next visit.
4/10 Médiocre
Jose
30 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t recommend
Jose
Séjour de 2 nuits en octobre 2023
Réponse de candy le 30 oct. 2023
Hello Jose, we're sincerely sorry to hear that your recent stay didn't meet your expectations. We're also troubled to hear about the disturbances you experienced . We understand how essential a peaceful environment is for a satisfying stay and apologize for any disruption this caused you.On a positive note, we are glad that you found our service was great.
4/10 Médiocre
Zenas
28 oct. 2023
Zenas
Séjour de 1 nuit en octobre 2023
Réponse de Customer Service le 30 oct. 2023
We appreciate the feedback, Zenas.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
10/10 Excellent
Robert
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 1 nuit en octobre 2023
Réponse de candy le 19 oct. 2023
Hello Robert,We are thrilled to hear you had a great stay with us! We want to thank you for completing the review. Your satisfaction is a great compliment for us at Sonesta ES Suites Dallas Medical Market Center. Hope to see you back soon!
10/10 Excellent
Khari A
Voyage en famille
16 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Khari A
Séjour de 3 nuits en octobre 2023
Réponse de Customer Service le 16 oct. 2023
Khari, thank you for choosing Sonesta ES Suites Dallas Medical Market Center for your stay. It's wonderful to hear that you found the environment pleasant and well-kept. Cleanliness is a priority for us and we make sure everything is perfect for our guests. We're thrilled you had such a positive experience, and we hope to see you again soon!
6/10 Satisfaisant
Lillian
16 oct. 2023
Lillian
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 5 nov. 2023
We appreciate the feedback, Lillian.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.
10/10 Excellent
Sharne
16 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharne
Séjour de 2 nuits en septembre 2023
Réponse de candy le 16 oct. 2023
Dear Guest, We appreciate you taking the time to leave a rating for the Sonesta ES Suites Dallas Medical Market Center. Being a valuable guest, we look forward to welcoming you again in the future for another wonderful experience.
10/10 Excellent
Oscar
13 oct. 2023
Oscar
Séjour de 2 nuits en mars 2023
Réponse de Customer Service le 2 nov. 2023
Oscar, thank you for your high rating of Sonesta ES Suites Dallas Medical Market Center. We are thrilled to know that your stay with us met or exceeded your expectations. Our team is dedicated to providing a top-notch experience for our guests and we look forward to welcoming you back in the future for another 5-star experience.
10/10 Excellent
Jessica
Voyage en groupe
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 2 nuits en octobre 2023
Réponse de KeKe le 12 oct. 2023
Hi Jessica,Thank you for choosing to stay with us at the Sonesta ES Suites Dallas Medical Market Center. It was our pleasure to serve you and we appreciate your feedback.
10/10 Excellent
Carmenita
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great accommodations
Carmenita
Séjour de 3 nuits en octobre 2023
Réponse de Customer Service le 27 oct. 2023
Carmenita, thank you for your enthusiastic review. It's wonderful to hear that you enjoyed the comfort and cleanliness of your room at Sonesta ES Suites Dallas Medical Market Center. Our team members certainly take pride in delivering friendly and considerate service. We are delighted that you'd consider returning. See you again soon!
10/10 Excellent
Candie
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Candie
Séjour de 1 nuit en octobre 2023
Réponse de Customer Service le 10 oct. 2023
Candie, it's wonderful to see your high rating. Your satisfaction is a great compliment for us at Sonesta ES Suites Dallas Medical Market Center. We truly appreciate your support and hope to welcome you back for another stellar stay in the future.
8/10 Bien
Shondra
Voyage en famille
3 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Shondra
Séjour de 2 nuits en septembre 2023
Réponse de candy le 3 oct. 2023
Hello Shondra,You are very kind for completing a review, we appreciate this very much!Kind Regards,Candy
2/10 Horrible
Sayuri, Spicewood
Voyage en couple
1 oct. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sayuri
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 2 oct. 2023
Sayuri, we're sincerely sorry to hear that your recent stay didn't meet your expectations. It's unfortunate to understand that the structure and design of the property didn't align with what you were expecting. Our layout indeed includes several three-story buildings and we fully comprehend how this might not be a pleasant surprise, especially for those with mobility issues or significant luggage.We're also troubled to hear about the disturbances you experienced due to traffic noise. We understand how essential a peaceful environment is for a satisfying stay and apologize for any disruption this caused you. While we can't control external factors such as highway noise, your feedback imparts valuable direction in looking for strategies to possibly mitigate this in the future.On a positive note, we are glad that you found our front desk team members to be friendly, and that you enjoyed good water pressure in your suite. Our team is committed to delivering top-notch service and we're pleased that they managed to make a positive mark on your experience.However, we deeply regret that despite these positive elements, your overall experience fell short and was far from the comfort and satisfaction we wish for our guests. Your feedback is critical to us and will definitely be considered in order to continuously improve. We hope that we'll have another opportunity to provide a better experience.
10/10 Excellent
Bernarda
Voyage en famille
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bernarda
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 2 oct. 2023
Bernarda, it's simply fantastic to hear that your stay was highly satisfactory. It brings us great joy and satisfaction to serve guests like you. We appreciate you taking the time to leave a rating for the Sonesta ES Suites Dallas Medical Market Center. Being a valuable guest, we look forward to welcoming you again in the future for another wonderful experience.
2/10 Horrible
MOHAMMED
1 oct. 2023
MOHAMMED
Séjour de 1 nuit en septembre 2023
Réponse de Customer Service le 21 oct. 2023
We appreciate your feedback, Mohammed.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
8/10 Bien
Voyageur vérifié
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good review
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 26 sept. 2023
Dear Guest,We appreciate very much your review and your feedback. I am truly sorry about the inconvenience with the outlets. We are pleased you enjoyed your stay overall.Sincerely,Rosa A.General Manager
10/10 Excellent
EDSON LUIZ
13 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
EDSON LUIZ
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 14 sept. 2023
Dear Luiz,Thank you so very much for your review. We appreciate your time very much.Sincerely,Rosa A.
6/10 Satisfaisant
Tirannee
10 sept. 2023
Tirannee
Séjour de 5 nuits en août 2023
Réponse de Customer Service le 30 sept. 2023
We appreciate the feedback, Tirannee.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
10/10 Excellent
Marisol
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marisol
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 6 sept. 2023
Hello Marisol,We are thrilled to hear you had a great stay with us! We want to thank you for completing the review and we will share your feedback witht he team. Hope to see you back soon!Warm Regards,Rosa A.