Avis sur Hilton DFW Lakes Executive Conference Center
Hilton DFW Lakes Executive Conference Center
1800 Highway 26 E, Grapevine, TX
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 25 mai 2024
Jesse, thank you for sharing your positive experience at Hilton DFW Lakes Executive Conference Center. The team is delighted you enjoyed the variety of food options and nearby shopping. We're looking forward to welcoming you back soon!
10/10 Excellent
Krystal
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Krystal
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Krystal, thank you for sharing your experience. The team at Hilton DFW Lakes Executive Conference Center is thrilled to have made your stay enjoyable. We're looking forward to welcoming you back for another exceptional visit!
10/10 Excellent
Ryan
19 mai 2024
Les points forts : Propreté et personnel et service
Ryan
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 22 mai 2024
Ryan, the Hilton DFW Lakes Executive Conference Center team is thrilled to see your positive rating! We look forward to welcoming you back for another outstanding stay.
2/10 Horrible
KAEN
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KAEN
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 18 mai 2024
KAEN, thank you for your feedback. Your experience is important, and it is disappointing to see that it did not meet your expectations. Our team is dedicated to providing a better experience and we would appreciate the chance to learn more about your stay to make improvements.
6/10 Satisfaisant
Matias
Voyage en couple
15 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Matias
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 16 mai 2024
Matias, thank you for taking the time to share your feedback. It's great to hear you enjoyed the facilities. We strive to provide excellent service all around and regret any inconvenience experienced with the shuttle service. Your comments are valuable and will be reviewed to ensure enhancements. We hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Carole
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Carole, thank you for your warm words! We're thrilled that Hilton DFW Lakes Executive Conference Center has become your favorite choice when travelling via DFW airport. Our dedicated team members look forward to hosting you again in the future. Safe travels!
10/10 Excellent
Genoria
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Genoria
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Genoria, thank you for your appreciation. It's wonderful to hear that the Hilton DFW Lakes Executive Conference Center provided a clean and cozy environment for you. We're also delighted that our team members, especially Dorothy at breakfast, made your experience extra special. We're excited to welcome you again soon!
10/10 Excellent
Inseon
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inseon
Séjour de 5 nuits en avril 2024
Réponse de Customer Service le 11 mai 2024
Inseon, it warms our hearts to hear that you found Hilton DFW Lakes Executive Conference Center's team members to be very professional. We pride ourselves on offering top-notch service to all our guests. We eagerly look forward to welcoming you again in the future.
10/10 Excellent
Heather
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 11 mai 2024
Heather, it's heartening to hear that you relished the breakfast and appreciated our fitness center at Hilton DFW Lakes Executive Conference Center. We're pleased that you found our rooms comfortable. Regarding your concerns about the surrounding area, please rest assured that guest safety is a priority for us. We hope to welcome you back soon to experience our continued commitment to guest satisfaction.
10/10 Excellent
Luis
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements
Luis
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 mai 2024
Luis, thank you for choosing Hilton DFW Lakes Executive Conference Center. We understand you may have inquiries about shorter term stays. Our team would be more than happy to assist you with any questions regarding the duration of booking options. Please feel free to reach out to our customer service team for more information, they're always here to help. We look forward to welcoming you back soon.
10/10 Excellent
Dione, Plano
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dione
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 7 mai 2024
Dione, thank you for sharing your experience at Hilton DFW Lakes Executive Conference Center. We're thrilled to hear our team members delivered exceptional service during your stay. We hope to welcome you back soon!
10/10 Excellent
John
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 4 mai 2024
John, it's great to hear that your check-in experience at the Hilton DFW Lakes Executive Conference Center was so positive. We strive to offer top-notch service, and it sounds like our team member was able to contribute to a fantastic start for your stay. We're looking forward to welcoming you back for another delightful visit.
10/10 Excellent
Jessie
Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessie
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 4 mai 2024
Jessie, it's wonderful to hear that you found the Hilton DFW Lakes Executive Conference Center to be well-maintained. Our team works hard to ensure an immaculate environment for our guests. We truly appreciate your positive feedback and hope to welcome you back soon!
10/10 Excellent
Jason
Voyage d’affaires
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Jason, it's wonderful to hear that Hilton DFW Lakes Executive Conference Center met your expectations and delivered great service. We're thrilled that our front desk team and colleagues in the restaurant provided friendly and exceptional service, making your stay a 5-star experience. We're looking forward to welcoming you back soon.
10/10 Excellent
estefania
29 avr. 2024
estefania
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 20 mai 2024
Estefania, thank you for your perfect rating! The Hilton DFW Lakes Executive Conference Center team appreciates your feedback. We hope to welcome you back soon.
10/10 Excellent
najibulla
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
najibulla
Réponse de Customer Service le 30 avr. 2024
Najibulla, thank you for sharing your experience at the Hilton DFW Lakes Executive Conference Center. It's wonderful to hear that the cleanliness, tranquillity, and accessibility of our facilities made your son's birthday extra special. We're thrilled your interactions with our team members were enjoyable. We hope you'll choose us again for your next celebration.
8/10 Bien
Tamam
Voyage en famille
29 avr. 2024
Tamam
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Tamam, we're pleased to hear that you had a pleasing experience at Hilton DFW Lakes Executive Conference Center. We strive to offer a pleasant atmosphere and we're glad it contributed to your overall satisfaction. We appreciate the feedback and look forward to hosting you again in the future.
10/10 Excellent
Brittany
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brittany
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Brittany, we're glad that you had a favorable stay at the Hilton DFW Lakes Executive Conference Center. Please feel free to share any specific experiences or insights you may have had during your visit. We always welcome feedback from our valued guests.
10/10 Excellent
eide
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
eide
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 30 avr. 2024
Thanks for the outstanding rating, Eide!We're delighted your time at Hilton DFW Lakes Executive Conference Center was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
10/10 Excellent
Shaun
Voyage d’affaires
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaun
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 19 avr. 2024
Shaun, we're thrilled to learn that you highly endorse the Hilton DFW Lakes Executive Conference Center. It's a pleasure to hear that our wonderful team members and our facilities had such a positive impact on your stay. We can't wait to welcome you back for another great experience!
10/10 Excellent
Alan, Harrison
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alan
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Alan, it's delightful to read your kind words about the Hilton DFW Lakes Executive Conference Center. We're happy to know that you had a pleasant experience at our property. We can't wait to welcome you back soon for another enjoyable stay.
10/10 Excellent
Kristi
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristi
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Kristi, we're thrilled you appreciated the scenic charm of Hilton DFW Lakes Executive Conference Center. It's rewarding to hear such admiration for our property. We eagerly await your next visit!
10/10 Excellent
Chad, Big Spring
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chad
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 16 avr. 2024
Chad, it's delightful to hear you enjoyed your stay at the Hilton DFW Lakes Executive Conference Center. Your appreciation for the ambiance, location, and cleanliness of the hotel genuinely uplifts our team. We strive to maintain high standards and your feedback affirms our efforts. We are eager to see you again in near future. Thank you!
10/10 Excellent
Lindsay, Sutherland
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsay
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Lindsay, we're thrilled to read your succinct and glowing review of Hilton DFW Lakes Executive Conference Center. We aim to provide an excellent experience, and your feedback affirms that we are indeed doing so. Looking forward to welcoming you back in the near future.
10/10 Excellent
Lindsay, Sutherland
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindsay
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Lindsay, it's wonderful to hear you had an amazing stay at Hilton DFW Lakes Executive Conference Center. We look forward to welcoming you back in the future.
8/10 Bien
Annalee
Voyage d’affaires
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annalee
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Annalee, it's wonderful to know that you appreciated the convenience of our airport shuttle at the Hilton DFW Lakes Executive Conference Center. We're always committed to offering top-notch services to our guests. We'd be thrilled to host you again in the future.
8/10 Bien
Heather, Colorado Springs
Voyage en famille
9 avr. 2024
Les points forts : Propreté et personnel et service
Heather
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 11 avr. 2024
Heather, it's a pleasure to know that you found the Hilton DFW Lakes Executive Conference Center serene and visually appealing. We're glad that you enjoyed your interactions with our team members during room service and your visit to the Bonnie and Clyde restaurant. However, it grates on us slightly that not all our colleagues reciprocated your greetings in the hallway. Regarding your comments about the indoor pool, we appreciate your understanding, and please know any property updates are approached with our guests' satisfaction as a priority. Your support and feedback motivate us to strive for excellence. We hope to see you again to explore the wonders of Grapevine and make more delightful memories.
10/10 Excellent
Gary
9 avr. 2024
Gary
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 11 avr. 2024
Gary, we're thrilled you enjoyed our strategic location at Hilton DFW Lakes Executive Conference Center. It's always great knowing our guests can take advantage of the nearby lake, trail, and outlet center. We hope to welcome you back in the near future for another well-situated stay.
10/10 Excellent
??
5 avr. 2024
??
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 avr. 2024
Thanks for the perfect rating!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton DFW Lakes Executive Conference Center.Have a wonderful day!
10/10 Excellent
Darian
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darian
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 6 avr. 2024
Darian, it's wonderful to hear that you enjoyed your stay at the Hilton DFW Lakes Executive Conference Center. We are pleased that you appreciated the picturesque views and the hospitality of our team members. We value your feedback and look forward to providing you with another exceptional experience next time.
10/10 Excellent
Carole
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Carole, it's terrific to hear that the team members at Hilton DFW Lakes Executive Conference Center made a positive impact on your stay. Their friendliness is something we're proud of and we're glad it contributed to your experience. We look forward to your next visit!
10/10 Excellent
Jeannot
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannot
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 6 avr. 2024
Jeannot, it's wonderful to hear that your stay at Hilton DFW Lakes Executive Conference Center was up to par! We can't wait to welcome you back in the future for another superior guest experience. Thank you for choosing us!
10/10 Excellent
Christina
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christina
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Christina, it's wonderful to hear that you had such an amazing time at Hilton DFW Lakes Executive Conference Center, even with a busy convention happening. We're glad to know that you found your stay to be quiet. Our team members eagerly anticipate your return for another memorable stay. Thank you for sharing your positive experience.
10/10 Excellent
Richard
Voyage d’affaires
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 4 avr. 2024
Richard, it's delightful to hear that you found the Hilton DFW Lakes Executive Conference Center to be highly satisfying. Thank you for taking the time to share your experience and we're eagerly awaiting your next visit.
10/10 Excellent
jason
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jason
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Jason, it's delightful to hear that you had a splendid stay at Hilton DFW Lakes Executive Conference Center. Your high rating is valued and we're thrilled our accommodation met your expectations. Your brilliant feedback is always the best reward for our team members. We hope you'll join us again in the future for another exceptional visit. Safe travels!
10/10 Excellent
victor
Voyage en famille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
victor
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Víctor, gracias por la brillante reseña. Nos complace saber que los miembros de nuestro equipo en la recepción del Hilton DFW Lakes Executive Conference Center le brindaron una experiencia amigable. Esperamos darle la bienvenida nuevamente en el futuro.
8/10 Bien
Steven
Voyage d’affaires, Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 28 mars 2024
Steven, thank you for sharing your experience at the Hilton DFW Lakes Executive Conference Center. We're pleased to know that our premises are appreciated, yet we acknowledge your remarks about the noise from the bar. Rest assured, we're consistently working on measures to ensure optimum comfort for all our guests. We hope to have the opportunity to welcome you back for a more peaceful experience.
10/10 Excellent
Billie
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Billie
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 2 avr. 2024
Billie, it's splendid to know that Hilton DFW Lakes Executive Conference Center delivered an exceptional experience during your visit. We're thrilled you found our vast hotel both comfortable and enjoyable and that our dedicated team members were able to enhance your stay further. We love hosting guests who choose to fully embrace the facilities and amenities we provide. Thank you for sharing your wonderful feedback.
10/10 Excellent
Shayla
Voyage en famille avec de jeunes enfants
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shayla
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 27 mars 2024
Shayla, it's delightful to hear you had a fantastic stay at the Hilton DFW Lakes Executive Conference Center. We're thrilled you enjoyed our high-level customer service. We can't wait for your next visit.
8/10 Bien
Logan
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Logan
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 26 mars 2024
Logan, it's fantastic to hear that your kids had a great time using the indoor pool and hot tub at the Hilton DFW Lakes Executive Conference Center. We're delighted your family enjoyed their stay and look forward to welcoming you back in the future.
2/10 Horrible
Neithan
24 mars 2024
Neithan
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 mars 2024
Neithan, it is regrettable to know that your stay fell short of ideals. We always aim to provide stellar guest experiences and apologize if we missed the mark this time. Nevertheless, thank you for choosing us and we hope to have another opportunity to serve you better next time.
10/10 Excellent
Robert, Las Vegas
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Thank you for this excellent rating, Robert!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton DFW Lakes Executive Conference Center! We'd love to host you again someday for yet another unforgettable visit.
10/10 Excellent
Elizabeth
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Elizabeth, thank you for taking the time to share your feedback. We're thrilled to hear you enjoyed your stay at Hilton DFW Lakes Executive Conference Center. Your continued patronage means a lot to us and we're looking forward to making your future stays even more rewarding.
4/10 Médiocre
Tavia
Voyage en couple
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Tavia
Réponse de Customer Service le 17 mars 2024
Tavia, it's disappointing to hear that your stay wasn't to your satisfaction. When reserving through Expedia, room-type requests are not guaranteed but I hope the 12pm late checkout we gave you and the room rate discount made up for the disappointment. Your comments about cleanliness are appreciated. Thank you for being our guest. We hope to see you again soon.
10/10 Excellent
Kathryn
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathryn
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 18 mars 2024
Kathryn, it's wonderful to see your perfect rating of Hilton DFW Lakes Executive Conference Center. We trust you had a delightful stay. We're always here to provide a quality experience and we truly look forward to welcoming you back in the future.
10/10 Excellent
Dago
9 mars 2024
Dago
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Thank you for taking the time to leave this wonderful rating, Dago! We hope to see you again soon at Hilton DFW Lakes Executive Conference Center so we can share yet another amazing experience!
10/10 Excellent
Beatriz
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beatriz
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 10 mars 2024
Beatriz, es genial saber que su estadía en el Hilton DFW Lakes Executive Conference Center superó sus expectativas. Le agradecemos por elegir nuestro hotel y por sus maravillosos comentarios. Esperamos ansiosamente recibirlo nuevamente en el futuro.
10/10 Excellent
Denia
Voyage en famille avec de jeunes enfants
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denia
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 7 mars 2024
Denia, it's fantastic to read that your stay at Hilton DFW Lakes Executive Conference Center was a satisfying and delightful one. We're delighted that your children enjoyed their time and that the cleanliness of our establishment met your expectations. It's also heartwarming to hear how much you relished our delectable food offerings, particularly the breakfast. Our team members look forward to providing another enjoyable experience for you and your family in the future.
10/10 Excellent
Renee
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Renee
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 5 mars 2024
Renee, we're thrilled to know you had a superb stay at the Hilton DFW Lakes Executive Conference Center. Thank you for noting the cleanliness and friendliness of our team members during your first visit. Looking forward to welcoming you back in the near future for another wonderful experience.
10/10 Excellent
Sina
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sina
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 27 févr. 2024
Sina, we are thrilled your stay at Hilton DFW Lakes Executive Conference Center was up to your satisfaction. Your recognition of the cleanliness and comfort of our accommodations is truly appreciated. We look forward to hosting you again in the future!