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Avis sur Deluxe Inn

3 out of 5
Deluxe Inn
700 E Central Pkwy, Plano, TX

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 308 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 280 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 135 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 174 avis sur 1000." "

7,4/10

Propreté

7,4/10

Personnel et service

5,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

anthony

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Horrible
Depuis le changement de propriétaire en avril Hôtel fantôme digne d’Halloween 1 ou 2 personne max et pas aimable Pas de couverture dans les chambres Les cartes tous les jours se désactive Impossibilité de rester qu’une nuit. Nous force a rester les 6 nuits payes Aucun service Pas de femme de ménage Pour le reste voir photo On nous promet une piscine pour mes enfants et personne nous dit qu’elle est pas rempli Impossible de joindre un responsable Fuyez pauvre fou si vous êtes Intéressé Cela nous a gâché notre voyage. Sans compter que l on se sent pas en sécurité Le jour du départ deux voitures de police stationne devant
En panne merci pour les handicapés
Aucun service de repas ou petit déjeuner
Cafard ou blatte dans l hôtel
Ascenseur en panne Au début 1. Puis 2
Séjour de 6 nuits en septembre 2022

2/10 Horrible

zhibao

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very bad experience
Séjour de 1 nuit en février 2024

2/10 Horrible

Trinidad

Les points faibles : Propreté
Séjour de 1 nuit en février 2024

4/10 Médiocre

Deborah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

2/10 Horrible

Maliyah

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not like the outdated rooms and unkept maintenance

4/10 Médiocre

Mai thao

Ok
Séjour de 1 nuit en février 2024

2/10 Horrible

Ricardo

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024

2/10 Horrible

Eva, Surprise

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
It was terrible stay asked for more towels and would not give to us the rooms had a musty smell it was just really bad I am surprise you even have this place on your sight.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Colton

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It took over half an hour to check-in, even though I had made a reservation prior to my arrival. After I was checked in the individual insisted I move my vehicle before I unloaded my luggage, very rude in my opinion. You can only enter the building through the front lobby and the door is locked from 11pm-5am, between those hours you will need to call to have them open the door, should they decide to answer the phone. The hotel was very dirty, gross, and poorly taken care of. The room I received had different, lower quality, bedding than pictured in my reservation and the heating/ cooling unit was so loud it was unbearable to have on. The shower head and drain had so much build up I didn’t bother to try and use it. I had to use my hotspot for internet because a WIFI password was not provided from the hotel and based off how the hotel was kept I assumed it didn’t work anyway, plus dealing with the rude hotel clerk again didn’t seem worth my time or comfort. It seems like they purchased the building without factoring in the cost to upkeep the hotel, or just don’t care. I’m doing my best not to think about the cleanliness of the bedding I slept in. How this place has a positive rating is beyond me. I’m extraordinarily disappointed in my stay and will not be returning, I would suggest you do the same.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible Service
I checked in with my spouse on Jan 15th and was assigned a room. As it was late in the night, we directly crashed without checking the bathroom. Next day, when we entered the bathroom, the bathtub had stains and we requested to change the room. The manager denied the request stating we should have intimated the same earlier. I requested to change the room by checking out and checking in, which was denied again. We were told that we could only checkin at 3 PM and couldn't wait in the lobby. We were very disappointed with the service and lack of understanding on the manager's part.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Raymundo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was soft beds and very quiet.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Timothy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place had no ice, barely cleaned the room, haunting
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Timothy

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Claudius

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Falandra

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff was rude, and impolite.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
For the price, the place was fine
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Sean

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Devin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
terrible from start to finish. first, I prepay for a reservation still asked me to put card on file while not authorizing it. so free credit card info just sitting in this desolate dump. 2nd, during check in I was asked if I had guest, I said yes. my reservation said for 2. not even in the room for 10 mins the front desk comes calling saying that I brought someone in the hotel. apparently they can't afford maids but can afford state of the art cameras. the robot at the front desk calledEASILY 10 times to the room and when is finally had enough and made the 3 trek to the front desk from my room, he comes flying down the hallway like he was gon do something!!! I'm just glad that the lord retransitioned me because that old man was about to have holy hands put on him. safe to say never staying again. It's dirty, roaches, and elevator from 1960. not worth two pennies.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

James

Voyage d’affaires
Les points faibles : Personnel et service et équipements
Property needs a come to Jesus meeting.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Zia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good nice and clean
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Chon

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Gerard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this place unless you want an experience similar to the Shining in certain ways. Creepy, huge, smelly, horrible hotel with very few staying there.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Deborah

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible customer service. Not a good experience horrible and need to take off from expidia
Séjour de 1 nuit en décembre 2023

8/10 Bien

tanya

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great $ amount for the stay
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Jada

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Robert

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Worst place to visit.
The stay at the delux was awful. No hot water for the tub , heater wouldn’t warm the room. No ice maker was working nowhere in the building, no guests are allowed, no smoking in the building this list can go on but you couldn’t give me a room there for free.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Saul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will never forget or recommend this place to anyone.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

karem

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very old and unsafe, elevator was broken and only one was working, the room was ok light from the brathroom wasn’t working very well
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Veera

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room didn’t have any facilities, bathroom did not even have shampoo, it had just one soap bar. As soon as we entered we started sneezing
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Saul

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toilet leak at base. Smokerville, refused to reassign room.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Megan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Pros: It was super cheap and quiet, and we didnt see any roaches, bed bugs, etc. The staff was really nice too, not sure why other people say theyre rude... the room itself was decently clean Cons: the building is in pretty bad shape, falling apart in places, and the common areas werent very clean. A lot of the hotel is inaccessible and none of the amenities work besides the vending machines. There arent any blankets per se, just sheets, but idk how clean a comforter would be so it may be a good thing. The bedding we had was clean though....It was also pretty creepy, idk if i couldve stayed there by myself (security seems ok though, triple locks on each room)
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Kathryn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was followed to my room, & had strangers knocking on my door all hours of the night

6/10 Satisfaisant

Kevita

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Rachel

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel had water leaks all over the halls ways. The elevate was not working. The door to the stair well had screws in it. The room was not clean. My toddler found lighters on the floor and in drawers. The smoke detector was ripped off the wall in the room. There was a weird film in the bathtub. Needless to say my son and I left and went someone better and safer to sleep for the night. What a waste of money for a night.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Gegarica

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Judy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible
I didn't stay went to the room. It was dirty and there was blood on the lamp and in the tub. Took my stuff and left. Waste of money.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
You get what you pay for
Hated it. Nice looking place but not well taken care of, poor maintenance and ran like a slum motel. Not suitable for people with disabilities because they will not accommodate you with parking/rooms. Only way in is the front door and all other side doors are locked, elevators are not working properly, they put you rooms so far away that you have to walk out of your way to your vehicle, so you have to walk around the motel to get in. Room look nice but shower curtain rail broke, paint peeling, and tv channels kept freezing and losing signals. Overall I would not recommend this place unless they reinvest into it. I can tell it used to be a very nice hotel in the past but it looks like it was sold to a cheap independent owner and he/she does not care about making all the rooms available because the only rooms available to stay in were in the back and on second or third floor. I noticed a lot of empty rooms but they were selective on where they put you. I'm a disabled vet and I was very inconvenienced because I had already paid for the room before arriving but was placed on second floor and had to walk too far from my vehicle. Even tho the side door was relatively close to my room. Very inconsiderate
Séjour de 2 nuits en novembre 2023

2/10 Horrible

John

Séjour de 1 nuit en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
W
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Evynn

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
If I could get my money back I would there were stains on the curtains, lamp shades shower curtain looked lile blood stains didn't get any hot water and toilet would not flush without tey to over flow you can catch the elevator up but not down i see why the rate was cheap and no1 stays there can twll its family owned and runned they didn't communicate with us at allqorst hotel ever
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Gio

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Eric

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Myra

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
No pool…it was full of dirt and looked like it hadn’t been cleaned in years. One way in and out. Had a back entrance but didn’t want it used.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Isabel

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Larry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dump
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

John

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Broken elevator, rooms smelled and looked dirty. No amenities.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Nycole

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was disgusting. The paint was peeling off the walls. The smell was awful. I found several insects including cockroaches. The manager was also extremely rude when i told him that i was not going to stay because of how gross the place was.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Michael

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Robert

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Did Not Stay
For starters the parking area was riddled with debris/trash. The lobby area smelled of tobacco smoke, which was surprising for a nonsmoking establishment. The carpet in the hallway was filthy and covered with stains. Once in the room I was disappointed that it smelled of tobacco just like the lobby. The carpet in the room was just as bad as the hallway. The biggest letdown was that the sheets appeared to be unclean and stained. I was so disappointed and uncomfortable that I left the facility and checked in elsewhere. Needless to say, I WILL NOT book a Deluxe Inn again!
Séjour de 1 nuit en octobre 2023