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Avis sur Days Inn by Wyndham Dallas Plano

2.5 out of 5
Days Inn by Wyndham Dallas Plano
2101 N Central Expy, Plano, TX

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 232 avis sur 742." "
Note des voyageurs de 8 (Bien), d’après 233 avis sur 742." "
Note des voyageurs de 6 (Satisfaisant), d’après 147 avis sur 742." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 742." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 742." "

7,8/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Anthony

Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us. We look forward to welcoming you on your next stay with us.

10/10 Excellent

PL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien !
Très belle prestation ! Rien à dire ! Prêt à y retourner !

6/10 Satisfaisant

Ali

awful
Séjour de 4 nuits en avril 2024
Réponse de Days Inn Plano le 3 mai 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Days Inn Plano, TX le 30 avr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

6/10 Satisfaisant

Merlinda

Voyage en famille, Voyage d’affaires
I didn’t like the fact that when we got into our room the door was wide open and the latch was broken other. When down for a new room for the inconvenience but overall it was an okay stay.
Séjour de 2 nuits en avril 2024
Réponse de Days Inn Plano le 25 avr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe.

8/10 Bien

Dwayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en mars 2024
Réponse de Days Inn Plano le 22 avr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

6/10 Satisfaisant

stephanie

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
Pool wasnt filled. Breakfast was either waffles or cereal. Not a lot of seating options for breakfast. Room was not made up when we entered. Was given another room that was supposed to have a king and pullout -- no pullout. Had to wait 30 minutes to have first room made up. (We arrived at 8:30pm after driving 12 hours. They came in and cleaned the 2nd day, emptied trash, but d9dnt make up beds.
Séjour de 2 nuits en avril 2024
Réponse de Days Inn Plano le 22 avr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are distressed that we did not earn your recommendation and that our customer service was to blame. This is not typical for us, as our team is dedicated to enhancing the guest experience in any way possible. Our team will be spoken to, and we will make sure that our standards in hospitality are being upheld at all times. If there is any inkling of a second chance to impress, we would be grateful for it. Please accept our apologies.

4/10 Médiocre

Amanda

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I liked everything about it but the morning lady that checked me in that day. She has no personable skills, at all!
Séjour de 1 nuit en avril 2024
Réponse de Days Inn Plano le 8 avr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

6/10 Satisfaisant

Miguel

Séjour de 1 nuit en mars 2024
Réponse de Days Inn Plano, TX le 25 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Marcela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Days Inn Plano le 20 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

10/10 Excellent

Gabriel

Séjour de 5 nuits en mars 2024
Réponse de Days Inn Plano, TX le 12 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

2/10 Horrible

Kyle

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hallways leading to rooms are filthy and place smells horrible
Séjour de 1 nuit en mars 2024
Réponse de Days Inn Plano, TX le 12 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Lucarus

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good
Séjour de 2 nuits en février 2024
Réponse de Days Inn Plano, TX le 12 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

4/10 Médiocre

mary

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was not friendly. Only the one at the check out was friendly. the tub was very slippery. No water or ice available. very poor breakfast. the a/c was not working properly. I was expecting more as this is a Days Inn by Wyndham.
Séjour de 2 nuits en février 2024
Réponse de Days Inn Plano, TX le 12 mars 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Kayleigh

Les points forts : Propreté, personnel et service, équipements
👍
Séjour de 1 nuit en février 2024
Réponse de Days Inn Plano le 26 févr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

8/10 Bien

ROBBIN, Manchester

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful friendly
Séjour de 1 nuit en février 2024
Réponse de Days Inn Plano le 26 févr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

8/10 Bien

Colby

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
You get what you pay for. I stayed a week for work and tried to go cheap and that's what I got. Stains on every sheet,blanket and towel. The rooms have been recently renovated so they are not bad. Don't count on much for breakfast, cereal, fruit, and small muffins.
Séjour de 4 nuits en février 2024
Réponse de Days Inn Plano le 26 févr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Juan, Garland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Days Inn Plano, TX le 8 févr. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

10/10 Excellent

Marco

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Plano le 29 janv. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Plano le 16 janv. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Mayra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk were very nice
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Plano le 10 janv. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

2/10 Horrible

Damien

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible
The room beside us blared music and were doing rap battles until 4am. When I complained the desk said they had no other rooms. Then a couple came in and paid for a room. Also the people in room smoked so much weed it billowed into mine and hallways. I got three hours of sleep. Worst hotel experience ever and they didn’t care
Séjour de 1 nuit en janvier 2024
Réponse de Days Inn Plano le 10 janv. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We are distressed that we did not earn your recommendation and that our customer service was to blame. This is not typical for us, as our team is dedicated to enhancing the guest experience in any way possible. Our team will be spoken to, and we will make sure that our standards in hospitality are being upheld at all times. Please accept our apologies.

4/10 Médiocre

Casey

Ok for the price
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Plano le 19 déc. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

6/10 Satisfaisant

Kieran

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Plano le 10 janv. 2024
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff over the top helpful. Very clean I love rooms without carpet. Bed very comfortable. Lamps at desk and by bedside perfect. Walking distance to restaurants. Quit. Enjoyed my stay just one night will stay here again. The only request is to have some kind of protein at breakfast thank you for the fruit.
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Plano le 6 déc. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

2/10 Horrible

George

Voyage en famille, Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
This property was not clean. A lot of people hanging out side. We stayed somewhere else.
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Plano le 6 déc. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Days Inn Plano le 6 déc. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Vinson

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Frequent Fyler
I stay at the hotel on a regular basis. The staff has always been curious and extremely helpful. The rooms are always very clean and the beds are very comfortable.
Séjour de 3 nuits en novembre 2023
Réponse de Days Inn Plano le 6 déc. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. Thank you so much for this wonderful review. You summed it up perfectly and we are thrilled. Nice for future guests to read! We appreciate it very much.

8/10 Bien

KELLY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
No bells and whistles, but very clean and it was quiet. I will stay here again any time in plano
Séjour de 3 nuits en novembre 2023
Réponse de Days Inn Plano le 28 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

6/10 Satisfaisant

Kenneth

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Probably nice in the right room
Everything inside was clean and ok for the price. just don’t get room 116 or you get to listen to some type of pump going off every minute or two for about 4 seconds or so.
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Erica

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very clean. Breakfast could have been better but could have been worse. Overall great experience and would stay here again
Séjour de 2 nuits en novembre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Tiashay

Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Plano le 28 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

10/10 Excellent

Vinson

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

10/10 Excellent

Janis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Days Inn, Plano, Texas
Had a very pleasant stay at Days Inn, Plano, Tx. Not very pleased with the breakfast offered at the hotel but that did not really bother us that much as there’s plenty of places to go for breakfast nearby. We would definitely come back and stay again with this hotel for other trips in the future when we’re visiting family in Plano.
Séjour de 2 nuits en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will be back
This is the best days inn I have ever stayed. Renovated, clean and quiet. The check in staff was a very polite young man. Breakfast is ok. Great location with lots of eateries and grocery stores. You won’t go hungry.
Séjour de 3 nuits en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

6/10 Satisfaisant

Randall

Les points faibles : Infrastructures et conditions de l’hébergement
AC button to lower temp was broken. No coffee pods in room. Very limited breakfast
Séjour de 1 nuit en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. Please accept our apologies.

10/10 Excellent

TaShawna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast is awesome and I/We felt in love the bathroom and the outside view by the pool and the staff were very friendly and helpful and we mostly enjoyed our stay!
Séjour de 2 nuits en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. Thank you so much for this wonderful review. You summed it up perfectly and we are thrilled. We appreciate it very much.

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always stay here every trip I make to Plano
Séjour de 3 nuits en octobre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. Thank you so much for this wonderful review. You summed it up perfectly and we are thrilled. We appreciate it very much.

8/10 Bien

andy

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
maintenance
Some of the facilities was a little decrepit. The emergency light was hanging by the wire. Otherwise ok for the most part.
Séjour de 2 nuits en septembre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Carmen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very clean the staff very nice. I like it
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Plano le 29 sept. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. We greatly appreciate your time in posting the review particularly with your kind feedback on our hotel overall service. The entire staff greatly appreciated your feedback. Look forward to serve you again.

8/10 Bien

erick adyure

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Plano le 29 sept. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Dallas Plano. We are delighted to note that you had a pleasant experience on your stay with us. We look forward to welcoming you on your next stay with us.

8/10 Bien

Rashawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Days Inn Plano le 29 sept. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Dallas Plano. We are delighted to note that you had a pleasant experience on your stay with us. We look forward to welcoming you on your next stay with us.

2/10 Horrible

idontknow

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Plano le 29 sept. 2023
Thank you for your recent stay at Days Inn Plano, TX. We greatly appreciate your time for sharing your experience with us. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience in delivering great service to you. Please accept our sincere apologies.

8/10 Bien

ADENIYI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Days Inn Plano le 22 sept. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Dallas Plano. We are delighted to note that you had a pleasant experience on your stay with us. We look forward to welcoming you on your next stay with us.

6/10 Satisfaisant

Nesar

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Plano le 22 sept. 2023
Thank you for your recent stay at Days Inn Plano, TX. We greatly appreciate your time for sharing your experience with us regarding your concerns. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience in delivering great service to you. Please accept our sincere apologies.

6/10 Satisfaisant

Kashma

Les points forts : Propreté
Les points faibles : Équipements
Over the phone and upon arrival I asked several times about breakfast, they said it was included and had a several options, my surpride the following morning was: they only had juice, coffee, corn flakes and 3 slices of bread😒😒!!! So, if you decide to go, take your breakfast with you
Séjour de 2 nuits en septembre 2023
Réponse de Days Inn Plano le 22 sept. 2023
Thank you for your recent stay at Days Inn Plano, TX. We greatly appreciate your time for sharing your experience with us regarding your concerns. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience in delivering great service to you. Please accept our sincere apologies.

2/10 Horrible

Victoria Lynn Sheridan Hartley

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After seeing 4 different rooms, all dirty with different issues, but every bathroom had hair in it. One of the restrooms had urine dried to the seat of the toilet the shampoo and conditioner mini bottles has hair on them and weren’t sealed, like they refilled them or something. The comforters on the beds were stained and one was ripped. There were marks on the walls paint ripped off the wall. It was just absolutely disgusting. I booked through Expedia so I did try each one of the rooms the Front desk clerk gave me keys to you however the third room smelled like marijuana and at that point I was really done. I did go to the fourth room to look at it but it was clear that they were not cleaning these rooms. The outside of the building was disheveled and they had just painted the lobby, so there were paint cans everywhere, and it smelled awful. Don’t ever stay at days Inn and do not Expedia! Three of the four bookings that I did for a total package with hotel flight and car rental fell through. Expedia is awful and getting a hold of them is even worse!
Séjour de 3 nuits en septembre 2023
Réponse de Days Inn Plano le 13 sept. 2023
Thank you very much for your recent stay at Days Inn Plano, TX. Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe.

10/10 Excellent

Johnson

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean property. Rooms were excellent.
Séjour de 4 nuits en septembre 2023
Réponse de Days Inn Plano le 12 sept. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Dallas Plano. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

8/10 Bien

Shipo

Séjour de 1 nuit en septembre 2023
Réponse de Days Inn Plano le 13 nov. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback. We look forward to welcoming you on your next stay with us.

10/10 Excellent

Richard

Séjour de 1 nuit en août 2023
Réponse de Days Inn Plano le 22 sept. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Dallas Plano. We are delighted to note that you had a pleasant experience on your stay with us. We look forward to welcoming you on your next stay with us.