2/10
Arrived at property unable to access unit. Code didn't work
Owner came to property to open unit. Due to cold weather, struggled to get door open. Once opened we discovered a few inches of water throughout the unit. It was flooded due to pipe burst. As of today, still no refund and have received no response from owner. I have used VRBO and never had an issue. We felt bad for the owners when we saw the flooded unit but were promised a refund immediately.
As of today 12/27 no response from owner and no refund processed.
Laurie G.
Séjour de 3 nuits en décembre 2022