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Avis sur Best Western Plus DFW Airport Suites

2.5 out of 5
Best Western Plus DFW Airport Suites
5050 West John Carpenter Freeway, Irving, TX

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 555 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 247 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 60 avis sur 1006." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de BW Plus DFW Airport Suites le 2 nov. 2023
Michael, Thank you for your time to share your experience at our BW Plus DFW Airport Suites Hotel. We appreciate your great review of our property and look forward to your next stay with us.

10/10 Excellent

Michel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean !!
Séjour de 1 nuit en septembre 2023
Réponse de BW Plus DFW Airport Suites le 14 sept. 2023
Michael, We appreciate you being our guest and your five-star review for our BW Plus DFW Airport Suites property. It gives us great pride to know that you enjoyed your time with us and look forward to seeing you again during your next visit to our area.

10/10 Excellent

Yann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 nuit en famille pour 1 stop avant retour à Montréal , très agréablement surpris 5-7 min de l’aéroport, employée sympathique, déjeuner super copieux !! Assez impressionnant pour ce genre d’hôtel 😉 Chambre confortable, canapé lit pour enfant et king pour nous. Le lendemain matin, Uber et go à la maison… j’y retournerai sans hésiter Pas de resto sur place mais à 3 min à pied il y a l Wataburger vraiement cool et raisonnable en peux !!!
Séjour de 1 nuit en janvier 2023
Réponse de BW Plus DFW Airport Suites le 19 janv. 2023
Thank you for staying with us and for your kind words on our BW Plus DFW Airport Suites hotel. Our staff takes great pride in making our guests feel welcome. Knowing that you enjoyed your stay with us gives us great pride and look forward to your next visit.

8/10 Bien

David

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Bathroom doesn’t have an extractor and looks like mold has grown in bathroom and have been cleaned up. Other than that everything was great!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel clean and friendly staff. Close to the airport very convenient.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ricardo, San Antonio

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I suggest putting a ATM in the lobby. As I had no cash for a tip for maid service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay. Close to the airport. Quiet
Séjour de 1 nuit en mai 2024

8/10 Bien

Aracely

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Great Customer Service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Clayton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady at the front desk was extremely helpful. Very very nice. She made the stay very very nice.
Séjour de 1 nuit en mai 2024

8/10 Bien

Dany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I don’t need to get a shuttle to the airport. It was weird to get a message that said “coordinate your pickup”. The person at the front desk wasn’t the most friendly one, very down to business BUT not rude though.
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 17 mai 2024
Dany, Thank you for your review; our property does not offer shuttle service though. We are glad to hear you had a pleasant experience regardless.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and hotel!
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Daniel, We appreciate you being our guest and your five-star review for our BW Plus DFW Airport Suites property. It gives us great pride to know that you enjoyed your time with us and look forward to seeing you again.

8/10 Bien

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 17 mai 2024
Thank you for staying with us, we appreciate you being our guest and look forward to seeing you again soon.

10/10 Excellent

Anthony

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Was pretty loud with the air traffic till about 3am But we knew what to expect next to the airport!
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 16 mai 2024
Anthony, We have passed on your suggestions for improvements and would like to apologize for the discomfort you experienced due to the noise level in your guest room. We always want to provide a pleasant stay for our guests and hope to have another opportunity in the future to improve on your experience.

10/10 Excellent

Teerth

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a really nice property and nice staff
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Teerth, Thank you for being our guest; our staff takes great pride in making all our guests feel welcome. We appreciate your five-star review of our BW Plus DFW Airport Suites hotel and look forward to your next visit.

6/10 Satisfaisant

Steven, North Aurora

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No restaurants near this place!
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Steven, Thank you for choosing our property for your stay; we appreciate your time to review our property.

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté et personnel et service
Hot tub was broken, lobby had an unpleasant scent when we can in, smelled old, it wasn’t a good initial experience, breakfast didn’t begin until 7 which seemed late especially when you have an early flight
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Jennifer, Thank you for choosing our property for your stay; we appreciate your time to review our property and hope to see you again to improve on your experience with us.

6/10 Satisfaisant

Brian

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Hot tub was broken. you can hear the noise from the road out side.
Séjour de 5 nuits en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Thank you for choosing our property for your stay; we hope to see you again in the future to improve on your experience with us.

10/10 Excellent

April

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
April, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was loud being right next to the highway and airport but it was clean and the room was unexpectedly large. Would stay again
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Elizabeth, Thank you for choosing our property for your stay; we are glad to hear about your stay and hope to see you again to improve on your experience with us.

4/10 Médiocre

Peter

Voyage d’affaires
Because the hotel is next to freeway and window didn't have any sound proof, the room was very noisy. Sound from freeway woke me up in the middle of the night and coutn't go back to sleep.
Séjour de 2 nuits en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Peter, Thank you for staying with us; we appreciate you being our guest and regret any discomfort you experienced due to the noise level in your room. We have passed on your suggestions for improvements for our next renovation and hope to have another opportunity in the future to improve on your experience.

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was so helpful and polite. They already have my Uber set for tomorrow morning. Made my trip way easier!!
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Melanie, Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.

10/10 Excellent

Laurie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and convenient to the airport. Nice front desk lady.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Laurie,Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

10/10 Excellent

Cheryl P.

Voyage en couple
Les points forts : Propreté et personnel et service
We arrived after midnight. The night manager warmly greeted us, offered us candy, and gave us a bag of snacks the next morning. Our room was clean and cool. Easy to sleep soundly in despite the planes taking off nearby.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Cheryl P, Thank you for being our guest; our staff takes great pride in making all our guests feel welcome. We appreciate your five-star review of our BW Plus DFW Airport Suites hotel and look forward to your next visit.

10/10 Excellent

Yulia, Norfolk

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El personal muy amable un desayuno exquisito, la habitación amplia y confortable
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Yulia, Gracias por quedarte con nosotros, apreciamos tu preferencia. Nos da gusto saber que disfrutaste tu estadia y esperamos verte en tu proximo viaje a nuestra area.

8/10 Bien

Cathy

The rooms don’t have good lighting and the pillows are horrible. But close to the airport.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Cathy, Thank you for choosing our property for your stay; we hope to see you again in the future to improve on your experience with us.

10/10 Excellent

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed the pool with beautiful sunshine on our stay-day. The breakfast was a nice feature. Wish the windows didn’t seem like they were open (noisy) when they were actually closed. All in all, a good stay before our return trip home. 😃
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 30 avr. 2024
Theresa, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

10/10 Excellent

Sandra, Comanche

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and efficient staff. MOST AMAZING HOTEL BREAKFAST WE HAVE EVER ENCOUNTERED! Nice, clean hotel. One caveat: extensions on end of beds are definitely calf crushers. Be careful during nighttime trips to the loo.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Sandra,Thank you for staying with us; we appreciate you being our guest and are a glad to know that you enjoyed our clean facility and friendly staff. We have passed on your suggestions for improvements for our next renovation. We look forward to welcoming you again during your next visit to our area.

8/10 Bien

Jenna

Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 13 mai 2024
Jenna,Thank you for being our guest; we appreciate your time to review our property and hope to see you again on your next trip to our area.

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Luis, We appreciate you being our guest and are happy to know that you enjoyed your stay at our BW Plus DFW Airport suites. We always want our guest to have a positive experience and look forward to your next stay with us.

10/10 Excellent

karen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property well maintained. Rooms quiet except for street noises. Need double pane glass to decrease street noise. Toilet seat too low. Older guests have trouble standing up. Toilet paper holder too far behind seat. Required twisting around. Even with a few problems I would stay again at the property. Staff excellent
Séjour de 3 nuits en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Karen, Thank you for staying with us; we appreciate you being our guest and will pass on your suggestions for improvements for our next renovation. We look forward to seeing you again during your next visit to our area.

10/10 Excellent

James

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place, friendly check in
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
James, We appreciate you being our guest and are happy to know that you enjoyed your stay at our BW Plus DFW Airport Suites. We always want our guest to have a positive experience and look forward to your next visit.

8/10 Bien

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and great customer service
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Sabrina, Thank you for staying with us; we appreciate you being our guest and look forward to seeing you again during your next visit to the DFW area.

10/10 Excellent

Annette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service!
Séjour de 3 nuits en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Annette , Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

4/10 Médiocre

Nadia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was facing the highway and was very loud. The front office was kind enough to provide me with earplugs for the night.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Nadia, Thank you for staying with us; we appreciate you being our guest and regret any discomfort you experienced due to the noise level in your room. We always want to provide a pleasant stay and hope to have another opportunity in the future to improve on your experience.

10/10 Excellent

Angela, Cincinnati

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super nice night clerk checking us in. Bedding was awesome. Breakfast was freshly made. Rooms were very clean. 10/10
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Angela, Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.

10/10 Excellent

Julie Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to DFW
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Julie Ann, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super friendly clerk at check in.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Jennifer, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

10/10 Excellent

Georg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ordentliches Hotel am Flughafen, sehr freundliches Personal, Parkplatz direkt vor der Tür, kleiner, sauberer Pool und Jaccuzi vorhanden. Sehr günstig; perfekt als Last Stop vor dem Abflug am Folgetag.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Georg,Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location close to the airport with friendly staff and large rooms. Buffet breakfast in the morning. No airport shuttle but an Uber was only $15.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Amanda,Thank you for your kind words on our BW Plus DFW Airport Suites Hotel. We appreciate your five-star review of our property and look forward to your next stay with us.

6/10 Satisfaisant

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Please bring back the potato's.
Séjour de 1 nuit en avril 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
John, Thank you for being our guest; we appreciate your time to review our property and your suggestions for improvements for our breakfast bar. We will pass on your comments.

10/10 Excellent

Jill

Les points forts : Propreté et personnel et service
No complaints.
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Jill, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

10/10 Excellent

Rhonda, Fall Creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Rhonda, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

8/10 Bien

Brian

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The only thing i do like when i stay here is the noise from the road. I stay here often so it is not bad enough for me to stay somewhere else
Séjour de 3 nuits en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Brian, Thank you for staying with us; we appreciate you being our continuous guest and regret any discomfort you experienced due to the noise level in your room. Please let us know how we can make you more comfortable on your next visit.

8/10 Bien

Monica, Fayetteville

Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
Monica, We appreciate you choosing our property for your stay and look forward to seeing again on your next trip through the DFW area.

10/10 Excellent

Selena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 10 avr. 2024
Selena, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.

4/10 Médiocre

Aubrey

Good
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 27 mars 2024
Aubrey, Thank you for choosing our property for your stay. We hope to have another opportunity in the future to have you stay with us again.

10/10 Excellent

Pablo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
…
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 29 mars 2024
Pablo, Thank you for your five-star rating for our BW Plus DFW Airport Suites Hotel; we appreciate you being our guest. Knowing that you enjoyed your stay with us gives us great pride and look forward to seeing you again during your next visit to the DFW area.

10/10 Excellent

Maria

Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 18 avr. 2024
MariaThank you for staying at our BW Plus DFW Airport Suites. We always want our guests to have a pleasant experience and look forward to your next visit.

8/10 Bien

Nathan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to airport with a friendly knowledgeable staff.
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 29 mars 2024
Nathan, Thank you for being our guest, we are glad to know that you enjoyed your stay with us and look forward to seeing you again on your next trip to our area.

10/10 Excellent

Cherry

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en mars 2024
Réponse de Best Western Plus DFW Airport Suites le 29 mars 2024
Cherry, Thank you for staying with us and for your five star review for our BW Plus DFW Airport Suites. We always want our guests to have a pleasant and memorable experience and look forward to your next visit.