Avis sur Stella Maris Beach Danang
Stella Maris Beach Danang
03 Vo Van Kiet, Phuoc My Ward, Son Tra District, Da Nang
Avis
9,2
Merveilleux
9,2/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en septembre 2023
Réponse de NATALIE PHAM (Ms.) - Front Office Manager le 25 sept. 2023
Dear Mr. Ivan Palmiero, Greetings from STELLA MARIS BEACH DANANG! We would like to thank you for taking the time to inform us of your experience in our hotel! It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city. Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon. Warmest regards, NATALIE PHAM (Ms.) - Front Office Manager
10/10 Excellent
Marc
21 sept. 2023
Marc
Séjour de 1 nuit en septembre 2023
Réponse de NATALIE PHAM (Ms.) - Front Office Manager le 25 sept. 2023
Dear Mr. Marc Vanier,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager
8/10 Bien
Voyageur vérifié
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de NATALIE PHAM (Ms.) - Front Office Manager le 23 août 2023
Dear valued guest,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager
8/10 Bien
michel
Voyage en famille
15 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bonne adresse
michel
Séjour de 2 nuits en mai 2023
Réponse de NATALIE PHAM (Ms.) - Front Office Manager le 16 mai 2023
Dear Mr. MICHEL BUDIN,Greetings from STELLA MARIS BEACH DANANG! We would like to thank you for taking the time to inform us of your experience in our hotel! It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city. Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon. Warmest regards, NATALIE PHAM (Ms.) - Front Office Manager
10/10 Excellent
Luc
16 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luc
Séjour de 4 nuits en février 2023
Réponse de NATALIE PHAM (Ms.) - Front Office Manager le 18 févr. 2023
Dear Mr. Luc Nguyen,Greetings from STELLA MARIS BEACH !It always gives us great pleasure knowing that you have enjoyed your stay and that you have found not only our attentive staffs but also the ideal location of the hotel. Taking care of guests and bringing them the most pleasurable experience is our aim at STELLA MARIS BEACH DANANG. We are extremely delightful that the guests can recognize our efforts and give us such encouragement like yours. Your kind words will be passed to the entire team to encourage and keep them up to their good work.Welcoming you here again would definitely be our honor. Yours sincerely,NATALIE PHAM (Ms.) - Front Office Manager
10/10 Excellent
arnaud
10 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
arnaud
Séjour de 3 nuits en août 2019
Réponse de Trisha le 13 août 2019
Xin chào arnaud,
Thank you very much for your kind review.
The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon.
All the best wishes from Stella Maris Beach Danang
Grand regards,
Vo Hoang Phuong Tam
Front Office Manager
10/10 Excellent
Wasaru
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wasaru
Réponse de Front Office Manager le 27 mai 2024
Dear Mr. Wasaru Sera,Greetings from STELLA MARIS BEACH DANANG!Many thanks for letting us know your feelings regarding the recent stay at Stella Maris Beach. We are very happy to see that you enjoyed the hotel experience very much and very pleased with the “hospitalitable staff!”. Especially, Mr. Minh is very proud of having your compliments. Your kind words will be shared with our team to let them know what they do for guest is the best way to have them back.Once again, thank you for your excellent review and appreciate your recommendation to the travelers who may want to visit Danang beach city in the future.We hope to have a chance to welcome you back here very soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager
10/10 Excellent
Nikki
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nikki
Séjour de 4 nuits en mai 2024
Réponse de Front Office Manager le 25 mai 2024
Dear Ms. Nikki Vo,Thank you so much for your wonderful feedback!We are pleased to hear that you loved our hotel and enjoyed the clean environment and beautiful views. Your kind words about our staff, especially Kim Anh, are greatly appreciated. She is indeed a valuable member of our team, and we will be sure to pass on your compliments to her.We are delighted that you had such a positive experience and are looking forward to welcoming you back in the future. Your strong recommendation and 5-star rating mean a lot to us.Thank you once again for choosing our hotel.Best regards,Natalie Pham (Ms.)Front Office Manager
10/10 Excellent
Ahreum
Voyage en groupe
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahreum
Séjour de 2 nuits en mai 2024
Réponse de Stella Maris Beach le 21 mai 2024
Dear Mr. Ahreum,Thank you for choosing Stella Maris Beach Da Nang for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Stella Maris Beach Team
8/10 Bien
Benito
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benito
Séjour de 2 nuits en mai 2024
Réponse de Stella Maris Beach le 21 mai 2024
Dear Ms. Benito,Thank you for choosing Stella Maris Beach Da Nang for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Stella Maris Beach Team
8/10 Bien
Dean
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dean
Séjour de 3 nuits en mai 2024
Réponse de Front Office Manager le 13 mai 2024
Dear Mr. Dean Jones,Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our hotel's convenient location near the beach and found our breakfast excellent. It's great to know that you found our rooms spacious and pleasant.We appreciate your suggestion regarding the shower screen to prevent water flooding in the bathroom. Your feedback is valuable to us, and we will certainly take it into consideration for future improvements.We're delighted that you were able to enjoy our rooftop pool. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,NATALIE PHAM (Ms.) - Front Office Manager
6/10 Satisfaisant
YAYOI
Voyage en groupe
10 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
YAYOI
Séjour de 1 nuit en mai 2024
Réponse de Front Office Manager le 11 mai 2024
"Dear Ms. YAYOI,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us to improve our services. We apologize that the transparent design of our restroom did not meet your expectations. We will certainly take your comments into consideration as we continue to enhance our facilities to create a more comfortable experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely,NATALIE PHAM (Ms.) - Front Office Manager
10/10 Excellent
Yeri
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yeri
Séjour de 3 nuits en mai 2024
Réponse de Front Office Manager le 10 mai 2024
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you and your family enjoyed your stay, especially the buffet breakfast and the exceptional service provided by our staff. It's fantastic to know that you found our rooftop bar and swimming pool with its stunning city and ocean views to be a highlight of your visit. We take pride in maintaining a clean and tidy environment for all our guests, and we're delighted that it enhanced your family trip to Vietnam. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Yours cincerely,Natalie Pham (Ms.) - Front Office Manager
10/10 Excellent
jack
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jack
Séjour de 1 nuit en mai 2024
Réponse de Stella Maris Beach Da Nang Hotel le 8 mai 2024
Dear Mr. Jack Chung,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor
10/10 Excellent
Ryan
28 avr. 2024
Ryan
Séjour de 2 nuits en avril 2024
Réponse de Front Office Manager le 20 mai 2024
Dear Mr. Ryan Erdman,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive a positive rating and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager
10/10 Excellent
Robichard
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robichard
Réponse de Stella Maris Beach Da Nang Hotel le 28 avr. 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
Cindy, Burnaby
25 avr. 2024
Les points forts : Propreté et personnel et service
Cindy
Séjour de 6 nuits en avril 2024
Réponse de Front Office Manager le 18 mai 2024
Dear Ms. Cindy Nguyen,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager
10/10 Excellent
Son
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Son
Séjour de 5 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 26 avr. 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
4/10 Médiocre
Loc
Voyage en famille, Voyage en groupe, Voyage en couple
24 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Loc
Séjour de 6 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 28 avr. 2024
Dear Sir/Madam,May we begin by thanking you for choosing Stella Maris Beach Da Nang for your stay. We are glad to read that you appreciated our staff assistance.We regret that some inconvenience made your experience less than perfect. Please know that we are continuously improving our service with our ongoing staff training or constructive maintainance.Thank you for letting us know where improvement is needed. It is comments like yours that help us continually enhance our service levels and strive for excellence. We look forward to welcoming you back in the future.Sincerely,Kim Anh - Guest Service Supervisor
2/10 Horrible
Tosca
22 avr. 2024
Tosca
Séjour de 5 nuits en avril 2024
Réponse de Front Office Manager le 15 mai 2024
Dear Ms. Tosca Lueks,Greetings from STELLA MARIS BEACH DANANG. We thank you very much for choosing our property for your recent stay in Da Nang.Recently we have been informed about your quite low rating on EXPEDIA (1/5) then we wonder if there was something that we did not expect happened and made your stay unhappy? We wish we had had an opportunity to talk with you to understand more your point of view to our hotel in order to make your stay as an unforgettable one, instead to what I have inquired about you during your stay. Would you please help us to be more clear on all the other services that you have not mentioned in the review that make the rate so low?We are here guaranteed our guest will have service that deserved with the guest pay. On behalf of hotel Management, thank you again.We look forward to hearing positive feedback from you soon. Have a great day!NATALIE PHAM (Ms.) - Front Office Manager
8/10 Bien
tracy rex
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tracy rex
Séjour de 3 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 23 avr. 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Manuel, Williamsburg
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manuel
Séjour de 1 nuit en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 19 avr. 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Akiko
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Akiko
Réponse de Stella Maris Beach Da Nang Hotel le 14 avr. 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Tyrell
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tyrell
Séjour de 1 nuit en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 14 avr. 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
Bruno
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruno
Séjour de 2 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 12 avr. 2024
Dear Valued Guest,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor
10/10 Excellent
Rita
Voyage en groupe, Voyage d’affaires
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rita
Séjour de 1 nuit en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 11 avr. 2024
Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor
10/10 Excellent
marc
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
marc
Séjour de 3 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 10 avr. 2024
Dear Valued Guest,Thank you for choosing Stella Maris Beach Đà Nẵng as your accommodation.It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for hotelOnce again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Woon Ting Celia
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Woon Ting Celia
Séjour de 3 nuits en avril 2024
Réponse de Stella Maris Beach Da Nang Hotel le 7 avr. 2024
Dear Valued Guest,Greeting from Stella Maris Beach Đà Nẵng!First and foremost, it was a great pleasure to welcome you to Stella Maris Beach Đà Nẵng, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Stella Maris Beach Đà Nẵng. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Stella Maris Beach Đà Nẵng experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,Kim Anh - Guest Service Supervisor
10/10 Excellent
Fujiko
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fujiko
Séjour de 1 nuit en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 3 avr. 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Lawrence
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lawrence
Réponse de Stella Maris Beach Da Nang Hotel le 1 avr. 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Marie
28 mars 2024
Marie
Séjour de 3 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 17 avr. 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating. We are glad that you loved our facilities and our customer service, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing.Once again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
JONGHAN
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JONGHAN
Séjour de 3 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 28 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Ivy
Voyage en couple
26 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ivy
Séjour de 3 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 28 mars 2024
Dear Ms. Ivy Chui,We were thrilled to read your glowing review of Stella Maris Beach Đà Nẵng. We're so glad that you enjoyed your stay with us and that our team was able to provide you with excellent service. Thank you so much for all your kind words about our hotel, our service from the heart of our team, the beauty of the nature, the beach and pool areas.Thank you for taking the time to share your feedback with us and recommending us to others. We truly appreciate your kind words, and we look forward to the opportunity to welcome you back to our hotel in the future.Best regards,Kim Anh - Guest Service Supervisor
10/10 Excellent
Krystal
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Krystal
Séjour de 4 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 25 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
ENRICO
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ENRICO
Séjour de 3 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 23 mars 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
K L
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
K L
Séjour de 4 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 23 mars 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Nina
Voyage en couple
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nina
Séjour de 4 nuits en mars 2024
Réponse de Stella Maris Beach Da Nang Hotel le 11 mars 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
hortensia
Voyage d’affaires
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hortensia
Réponse de Stella Maris Beach le 8 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
2/10 Horrible
MITSUO
6 mars 2024
MITSUO
Séjour de 4 nuits en novembre 2023
Réponse de Stella Maris Beach Da Nang Hotel le 28 mars 2024
Dear Valued Guest,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
TAXSU
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TAXSU
Séjour de 2 nuits en mars 2024
Réponse de Stella Maris Beach le 8 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
Ong Li
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ong Li
Séjour de 2 nuits en février 2024
Réponse de Stella Maris Beach Da Nang Hotel le 4 mars 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
hortensia
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hortensia
Séjour de 1 nuit en février 2024
Réponse de Stella Maris Beach Da Nang Hotel le 4 mars 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Rachel
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Réponse de Stella Maris Beach Da Nang Hotel le 4 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
8/10 Bien
Huonc
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements
Huonc
Séjour de 2 nuits en février 2024
Réponse de Stella Maris Beach Da Nang Hotel le 4 mars 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Rachel
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 1 nuit en février 2024
Réponse de Stella Maris Beach le 1 mars 2024
Dear Ms. Rachel,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Don
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
Don
Séjour de 5 nuits en février 2024
Réponse de Stella Maris Beach le 1 mars 2024
Dear Mr. Don ,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
6/10 Satisfaisant
jovo
Voyage en couple
26 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
jovo
Séjour de 4 nuits en février 2024
Réponse de Stella Maris Beach le 1 mars 2024
Dear Mr. Martens,Thank you for your feedback regarding the cleanliness of the room. We're pleased to hear that you found it to be clean. We apologize if you felt that the overall value did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services and offerings. If there are specific areas where you believe we can enhance the value for our guests, please feel free to share, as we always aim to provide the best experience possible. We hope to have the opportunity to welcome you again in the future and exceed your expectations.Best regards,Kim Anh ( Ms )
10/10 Excellent
Gn
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gn
Séjour de 2 nuits en février 2024
Réponse de Stella Maris Beach le 26 févr. 2024
Dear Mr. Gavin Wei Wen Gn,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
Tam
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tam
Séjour de 3 nuits en février 2024
Réponse de Stella Maris Beach Da Nang Hotel le 20 févr. 2024
Dear Mr. Tam La,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor
10/10 Excellent
TON DAT
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TON DAT
Réponse de Stella Maris Beach Da Nang Hotel le 20 févr. 2024
Dear Mr. Duong Ton Dat,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor