We stayed at the Balcona Hotel in April and had a wonderful time! Room was clean, Bed firm but comfortable. Delicious breakfast and tea. We used the spa and received excellent service! I would highly recommend this hotel and stay here again. Staff was friendly and helpful.
I was have 3 booking. But when we're arrival. Receptionist not friendly. They like Korean people more than Vietnamese even i have a US PASSPORT. They not bring us a welcome drink or until we asked for the drink.but they service and so nice w korean man. Room it terrible. Wate not drain out. On top the celling almost falls off.
The hotel is good overall location, service, buffet is great⊠my only complaint is that the gym equipment was not in good working order even though the pictures on booking site indicated acceptable facility ⊠this is a must for us I take great care in ensuring there is a gym with equipment to meet our needs before booking this was very disappointing