Avis sur Balcona Hotel Da Nang
Balcona Hotel Da Nang
288 Vo Nguyen Giap Street, My An Ward, Ngu Hanh Son District, Da Nang
Avis
9,0
Merveilleux
9,0/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
4 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2023
Réponse de Wendy le 10 mars 2023
Dear Mr/Ms Cyrille,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Sebastien, Rosemere
Voyage en famille
10 janv. 2023
Les points forts : Propreté et personnel et service
Sebastien
Réponse de Wendy le 3 févr. 2023
Dear Mr Sebastien ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Pierre-Olivier
6 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent !!!
Pierre-Olivier
Séjour de 2 nuits en janvier 2019
Réponse de The Sales Team le 7 janv. 2019
Dear Pierre-Olivier,
Thank you so much for your wonderful review after your stay with us. It is so happy to know that you enjoyed your stay with us.
We all hope to have another opportunity to welcome you back in the near future.
Best regards,
The Sales Team
6/10 Satisfaisant
Thi Huong Tra
19 mai 2024
Les points forts : Équipements
Thi Huong Tra
Séjour de 4 nuits en mai 2024
Réponse de Balcona Hotel le 24 mai 2024
Dear Mr/Ms Thi Huong Tra,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
8/10 Bien
AKIHIRO
17 mai 2024
AKIHIRO
Séjour de 6 nuits en mai 2024
Réponse de Balcona Hotel le 24 mai 2024
Dear Mr/Ms AKIHIRO,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
10/10 Excellent
kiriko
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kiriko
Séjour de 4 nuits en avril 2024
Réponse de Balcona Hotel le 17 mai 2024
Dear Mr/Ms KIRIKO,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
8/10 Bien
JIA
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JIA
Séjour de 1 nuit en avril 2024
Réponse de Balcona Hotel le 17 mai 2024
Dear Mr/Ms JIA,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
10/10 Excellent
Maggie
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maggie
Séjour de 3 nuits en mars 2024
Réponse de Balcona Hotel le 2 mai 2024
Dear Mr/Ms Maggie,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
donald ian george
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
donald ian george
Séjour de 28 nuits en mars 2024
Réponse de Balcona Hotel le 27 avr. 2024
Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Anne
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 5 nuits en avril 2024
Réponse de Balcona Hotel le 23 avr. 2024
Dear Mr/Ms Anne,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
donald ian george
22 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
donald ian george
Séjour de 28 nuits en février 2024
Réponse de Balcona Hotel le 23 avr. 2024
Dear Mr/Ms Donald,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Monique
15 janv. 2024
Monique
Séjour de 3 nuits en janvier 2024
Réponse de Balcona Hotel le 17 janv. 2024
Dear Mr/Ms Monique,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
HYOEUN
10 janv. 2024
HYOEUN
Séjour de 2 nuits en janvier 2024
Réponse de Balcona Hotel le 12 janv. 2024
Dear Mr/Ms Hyoeun,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Shotaro
10 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
For Surf trip
Shotaro
Séjour de 2 nuits en décembre 2023
Réponse de Wendy le 11 déc. 2023
Dear Mr/Ms Shotaro,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Chong
4 déc. 2023
Chong
Séjour de 5 nuits en novembre 2023
Réponse de Wendy le 6 déc. 2023
Dear Mr/Ms Chong ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
10/10 Excellent
JaeWook
3 déc. 2023
JaeWook
Séjour de 2 nuits en novembre 2023
Réponse de Wendy le 6 déc. 2023
Dear Mr/Ms Jea Wook,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Jason
9 nov. 2023
Jason
Séjour de 6 nuits en novembre 2023
Réponse de Wendy le 11 nov. 2023
Dear Mr/Ms Jason ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
8/10 Bien
Jinsu
5 nov. 2023
Les points forts : Personnel et service
Jinsu
Séjour de 3 nuits en novembre 2023
Réponse de Wendy le 6 nov. 2023
Dear Mr/Ms Jinsu ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
10/10 Excellent
CHANGHWAN
Voyage en groupe
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHANGHWAN
Séjour de 3 nuits en septembre 2023
Réponse de Wendy le 29 sept. 2023
Dear Mr/Ms YOO,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Shotaro
10 sept. 2023
Shotaro
Séjour de 2 nuits en septembre 2023
Réponse de Wendy le 15 sept. 2023
Dear Mr/Ms Shotaro,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
8/10 Bien
TOMOKO
Voyage en famille
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TOMOKO
Séjour de 2 nuits en septembre 2023
10/10 Excellent
SHANG-FAN
2 sept. 2023
SHANG-FAN
Séjour de 7 nuits en août 2023
Réponse de Wendy le 8 sept. 2023
亲爱的先生/女士 CHEN,感谢您选择我们的酒店,并花时间为您最近在我们酒店的住宿写下如此精彩的评论。 我们很高兴听到您对我们的酒店、员工和服务的积极评价。很高兴在不久的将来再次欢迎您回来。亲切的问候,巴尔科纳队
8/10 Bien
pham
21 août 2023
pham
Séjour de 3 nuits en août 2023
Réponse de Wendy le 15 sept. 2023
Dear Mr/Ms Pham ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
8/10 Bien
HEEMOON
Voyage en famille
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HEEMOON
Séjour de 2 nuits en août 2023
Réponse de Wendy le 17 août 2023
친애하는 Mr/Ms LEE,저희 호텔을 선택해 주시고 시간을 내어 고객님의 최근 투숙에 대한 좋은 리뷰를 작성해 주셔서 감사합니다. 저희 호텔, 직원 및 서비스에 대한 귀하의 긍정적인 의견을 듣게 되어 매우 기쁩니다.가까운 시일 내에 다시 뵙게 되어 기쁩니다.감사합니다.발코나팀
8/10 Bien
heaeun
2 août 2023
heaeun
Séjour de 2 nuits en juillet 2023
Réponse de Wendy le 3 août 2023
친애하는 Mr/Ms Lee,저희 호텔을 선택해 주시고 시간을 내어 고객님의 최근 투숙에 대한 좋은 리뷰를 작성해 주셔서 감사합니다. 저희 호텔, 직원 및 서비스에 대한 귀하의 긍정적인 의견을 듣게 되어 매우 기쁩니다.가까운 시일 내에 다시 뵙게 되어 기쁩니다.감사합니다.발코나팀
10/10 Excellent
Quang
18 juil. 2023
Quang
Séjour de 4 nuits en juillet 2023
Réponse de Wendy le 22 juil. 2023
Dear Mr Quang,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Jebum
11 juil. 2023
Jebum
Séjour de 1 nuit en juillet 2023
Réponse de Wendy le 13 juil. 2023
Dear Mr/Ms Jebum ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
6/10 Satisfaisant
Wanpen
8 juin 2023
Wanpen
Séjour de 2 nuits en juin 2023
Réponse de Wendy le 10 juin 2023
Dear Mr/Ms Wanpen ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
10/10 Excellent
CHIHIRO
8 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHIHIRO
Séjour de 5 nuits en avril 2023
Réponse de Wendy le 5 juin 2023
Dear Mr/Ms CHIHIRO,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
8/10 Bien
Kylie
Voyage en couple
7 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kylie
Séjour de 5 nuits en mai 2023
Réponse de Wendy le 8 mai 2023
Dear Mr/Ms … ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Lien
Voyage en groupe
6 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lien
Séjour de 4 nuits en mai 2023
Réponse de Wendy le 8 mai 2023
Dear Mr/Ms Lien,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
8/10 Bien
Ngai Ho
17 avr. 2023
Ngai Ho
Séjour de 7 nuits en avril 2023
Réponse de Wendy le 8 mai 2023
Dear Mr/Ms Ngai Ho,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Eamonn
Voyage en famille
15 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eamonn
Séjour de 11 nuits en avril 2023
Réponse de Wendy le 17 avr. 2023
Dear Mr/Ms Eamonn,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
8/10 Bien
KWAI FONG
Voyage en famille
13 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KWAI FONG
Séjour de 3 nuits en avril 2023
Réponse de Wendy le 14 avr. 2023
Dear Mr/Ms CHENG ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
10/10 Excellent
stuart andrew
10 avr. 2023
stuart andrew
Séjour de 3 nuits en avril 2023
Réponse de Wendy le 12 avr. 2023
Dear Mr/Ms Stuart Andrew Comer,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards!
4/10 Médiocre
Simon
11 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Old and not 4star
Simon
Séjour de 6 nuits en mars 2023
Réponse de Wendy le 18 mars 2023
Dear Mr/Ms Simon,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
10/10 Excellent
Deborah
Voyage en couple
27 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 3 nuits en février 2023
Réponse de Wendy le 28 févr. 2023
Dear Mr/Ms Deborah,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Stefan
18 févr. 2023
Stefan
Séjour de 6 nuits en février 2023
Réponse de Wendy le 20 févr. 2023
GOOD REVIEWDear Mr/Ms Stefan Egelstad,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
6/10 Satisfaisant
CHEOLMIN
1 févr. 2023
CHEOLMIN
Séjour de 1 nuit en janvier 2023
Réponse de Wendy le 3 févr. 2023
Dear Mr/Ms CHEOLMIN,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
10/10 Excellent
SoDam
Voyage en famille
1 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
SoDam
Séjour de 2 nuits en décembre 2022
Réponse de Wendy le 3 févr. 2023
Dear Mr/Ms SoDam,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
10/10 Excellent
Anna
26 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Réponse de Wendy le 3 févr. 2023
Dear Ms Anna ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
10/10 Excellent
Lu V
Voyage en famille
13 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lu V
Séjour de 2 nuits en décembre 2022
Réponse de Wendy le 3 févr. 2023
Dear Mr/Ms Lu V,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
6/10 Satisfaisant
Susanne
1 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susanne
Séjour de 2 nuits en octobre 2022
10/10 Excellent
Aki
27 oct. 2022
Aki
Séjour de 1 nuit en octobre 2022
10/10 Excellent
john
Voyage en groupe
28 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
john
Séjour de 14 nuits en septembre 2022
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
3 mai 2021
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2021
Réponse de Balcona Hotel Da Nang Team. le 19 mai 2021
Dear Mr/Ms. Anomymous,
We are really grateful to you for your choosing our hotel as your accommodation and spending your time to write this review. We are so sorry that you were not very happy with your stay at our hotel. The Covid 19 has affected so much to our hotel and we had deficiencies recently. We escalated your feedback to our management team for action and review. We hope to have an opportunity to better serve you in the near future.
With premier regards,
10/10 Excellent
Voyageur vérifié
2 mai 2021
Voyageur vérifié
Séjour de 1 nuit en avril 2021
Réponse de Balcona Hotel Da Nang team. le 19 mai 2021
Dear our valuable guest,
We would like to express our gratitude to you for choosing our hotel and providing great point on Expedia.
We are grateful to your continued trust and we hope to have pleasure of serving you again in the future.
Best regards,
10/10 Excellent
Pamela
7 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pamela
Séjour de 2 nuits en juillet 2020
10/10 Excellent
Alison, HCMC
Voyage en couple
22 juin 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alison
Séjour de 4 nuits en juin 2020
Réponse de Balcona Hotel Da Nang Team le 23 juin 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards
8/10 Bien
Voyageur vérifié
14 juin 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juin 2020
Réponse de Balcona Hotel Da Nang Team le 15 juin 2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards