Literie de qualité supérieure, bureau
Vérifier la disponibilité

Avis sur Quality Inn Crossville Near Cumberland Mountain State Park

2.5 out of 5
Quality Inn Crossville Near Cumberland Mountain State Park
4035 Highway 127 N, Crossville, TN

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 247 avis sur 534." "
Note des voyageurs de 8 (Bien), d’après 176 avis sur 534." "
Note des voyageurs de 6 (Satisfaisant), d’après 69 avis sur 534." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 534." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 534." "

8,6/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 23 avr. 2024
Hi Robert,Thank you for being our guest at Quality Inn Crossville. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was super easy to check in and the room was very clean. I would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 20 avr. 2024
Hi Susan,We're delighted to hear that your check-in process was seamless and that you found your room impeccably clean during your stay with us at Quality Inn Crossville. Providing a hassle-free experience and maintaining high cleanliness standards are top priorities for us. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Tara, Lincoln University

Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations Specialist le 6 mai 2024
Hi Tara,Thank you for being our guest with us at Quality Inn Crossville and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Médiocre

Esmeralda

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté
The staff is really nice. There were big cockroaches in the bathroom sink. I felt really grossed out. The sheets aren’t cleaned either I found a lot of stains on the bed sheets and holes. I wish it was cleaner because the staff is really nice and the location is good but this was just unacceptable and ruined my mood. After a 12 hour drive all I wanted to do was to sleep and I couldn’t because I was so grossed out. :/
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 16 avr. 2024
Hi Esmeralda,We sincerely apologize for the inconvenience you experienced during your stay. While we deeply value our guests' comfort and satisfaction, we're disheartened to hear about the issues you encountered. Rest assured, our housekeeping team undergoes rigorous training to maintain cleanliness standards, and we take reports of pests very seriously, promptly addressing any concerns raised. We understand the importance of a restful stay, and we regret that we fell short of your expectations on this occasion. Your feedback is invaluable to us, and we will utilize it to enhance our services for future guests.

2/10 Horrible

Michael

It took three different rooms to get into one.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello Michael, We apologize for any inconvenience you experienced with your room assignment. Your feedback will be shared with our team for improvement. If you have any further concerns, please reach out to our management team directly for assistance.

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel and room was clean. A good value for the price. The room could use some updating like fresh paint, caulk etc. but overall I would stay again. All the staff were super friendly and attentive.
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Specialist le 1 avr. 2024
Hi Stephen,We're thrilled to hear that you found our Quality Inn in Crossville to be clean and a good value for the price. Your feedback regarding the need for updates like fresh paint and caulking is duly noted, and we appreciate your input as we continually strive to improve our accommodations. It's fantastic to know that you would stay with us again, and we're especially delighted that you found all our staff to be super friendly and attentive throughout your stay. We look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Bonnie

Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 16 avr. 2024
Hi Bonnie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Ivy, Hypoluxo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I arrived around 10PM and the person at the front desk was still very friendly and even apologized to me for having to wait on the person in front of me. The room was spacious and clean. The breakfast was nice. There were many options including eggs and sausage.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Ivy,We are thrilled to hear that you enjoyed your stay with us and that our staff provided you with excellent service. We are pleased that you found your room to be spacious and clean, and that you were satisfied with our breakfast offerings. Your feedback is valuable to us, and we hope to welcome you back in the future.

6/10 Satisfaisant

Ms.

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
There was a german roach in the bathroom. I took my stuff out of the room and left it in the c. ar
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 3 mars 2024
Hi Ms. We sincerely apologize for any inconvenience caused during your stay. Our dedicated housekeeping team diligently maintains cleanliness standards in all our rooms, and we take reports of pests seriously. We have immediately addressed the issue you raised and have taken necessary steps to ensure such incidents are promptly dealt with in the future. Your feedback is invaluable in helping us maintain our commitment to providing a comfortable and enjoyable experience for all our guests.

10/10 Excellent

Steven

No complaints especially for the price. Staff very friendly. Breakfast made a good start for the day
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 11 févr. 2024
Hi Steven,We greatly appreciate your positive feedback and are thrilled to hear that you found value in your stay with us at Quality Inn Crossville Near Cumberland Mountain State Park. Our dedicated staff takes pride in delivering exceptional service, and we're delighted that you found them friendly and accommodating. It's wonderful to know that our breakfast offerings helped kickstart your day on a positive note. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

terry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room and friendly desk clerk. Unfortunately the tv wasn't working so we couldn't check news and weather.
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 7 févr. 2024
Hi Terry,Thank you for choosing Quality Inn Crossville Near Cumberland Mountain State Park. We're delighted you enjoyed our comfortable accommodations and experienced exceptional service from our friendly desk clerk. We sincerely apologize for any inconvenience caused by the TV issue during your stay. Our team is dedicated to ensuring a seamless experience for all our guests, and we will investigate this matter to prevent similar occurrences in the future. We appreciate your feedback and hope to welcome you back for a flawless stay.

6/10 Satisfaisant

Jason, Crossville

Voyage en famille
Les points forts : Propreté et personnel et service
Our first room the heat/AC unit didn't work. The front desk immediately corrected the issue with giving us a room across the hall. The included breakfast was not great. The food was luke warm and the quality of the food wasn't very good. The breakfast area is in the farthest corner of the property from the main entrance. Overall, it was decent stay busy could use improvements. The staff was friendly and the property looked maintained.
Séjour de 2 nuits en février 2024
Réponse de Guest Relations Specialist le 6 févr. 2024
Hi Jason,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's great to hear that our team promptly addressed the issue with your room's heating/AC unit, ensuring your comfort. Regarding breakfast, we're sorry to hear that it didn't meet your expectations, and we'll certainly take your comments into consideration for future improvements. While we're glad you found our staff friendly and the property well-maintained, we'll strive to enhance all aspects of your experience for any future visits. Thank you for choosing to stay with us.

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Specialist le 31 janv. 2024
Hi Sharon,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

2/10 Horrible

David

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 mars 2024
Hello David, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us with any further details to ensure we address your concerns and improve our services.

10/10 Excellent

Bradley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Specialist le 29 janv. 2024
Hi Bradley,We appreciate your positive feedback regarding the friendliness of our staff. It is our commitment to provide a warm and welcoming atmosphere for our guests, and we are delighted to hear that our team succeeded in making your stay enjoyable. Our dedicated staff members strive to create a hospitable environment, ensuring that guests feel comfortable and well taken care of throughout their time with us. We look forward to the opportunity to welcome you back for another pleasant experience at our hotel.

10/10 Excellent

Cynthia, Salem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, quiet, clean room. The beds were very comfortable. The check in was easy and the desk clerk was very friendly and helpful.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Cynthia,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and found our rooms to be clean, comfortable, and peaceful. We're also glad that our check-in process was smooth and that our staff provided friendly and helpful service. We hope to welcome you back soon for another great experience.

8/10 Bien

SUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello SUNG, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Médiocre

Diane

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
There was roaches in our room The beds sit on the floor And the TVs were very small
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 janv. 2024
Hello Diane,Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and comfort seriously, and we will address your concerns with our housekeeping team. We appreciate your input and will use it to improve our services.

10/10 Excellent

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff
Séjour de 2 nuits en décembre 2023
Réponse de Guest Relations Specialist le 1 janv. 2024
Hi Sergio,We sincerely appreciate your positive feedback regarding our excellent staff. It is heartening to hear that our dedicated team left a lasting impression on your stay. Our staff takes great pride in delivering exceptional service, and your acknowledgment serves as a testament to their commitment. We look forward to welcoming you back for another enjoyable experience at our hotel.

10/10 Excellent

Laura

Séjour de 2 nuits en décembre 2023
Réponse de Manager le 20 janv. 2024
Hello Laura,We're thrilled to hear that you had such a wonderful experience during your stay at our hotel! We strive to provide exceptional service and a comfortable stay for all of our guests. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 Bien

Wai

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 20 janv. 2024
Hello Wai,We appreciate you choosing our hotel for your stay. If you have any comments or feedback regarding your experience, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Eli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 30 déc. 2023
Hi Eli,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Bien

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 30 déc. 2023
Hi Jackie,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tony at front desk was great. Clean and comfy room.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 30 déc. 2023
Hi Melissa,We appreciate your positive feedback and are delighted to hear that Tony at the front desk contributed to your positive experience. Our team takes pride in providing exceptional service to ensure a comfortable stay for our guests. It's wonderful to know that you found your room clean and comfortable, as we strive to maintain high standards of cleanliness and quality. Your kind words serve as motivation for our dedicated staff, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Experience!
Absolutely wonderful experience from check-in to check-out! Front desk staff were super friendly & the room was immaculate! I will definitely be staying here again the next time I stay in the area!
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 26 déc. 2023
Hi Jamie,We appreciate your glowing review and are delighted to hear that you had an absolutely wonderful experience during your stay with us. Our dedicated front desk staff takes great pride in providing friendly and attentive service, and it's rewarding to know that their efforts contributed to your positive impression. Maintaining immaculate rooms is a top priority for us, and we're pleased that you found your accommodations to be pristine. We look forward to welcoming you back on your next visit to the area.

10/10 Excellent

Kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 25 déc. 2023
Hi Kevin,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Soleil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 23 déc. 2023
Hi Soleil,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bien

David

Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 23 déc. 2023
Hi David,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Jeri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Staff was friendly and helpful. Only disappointment was that the hallways smelled like weed. The room did not fortunately.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 21 déc. 2023
Hi Jeri,Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience caused by the unpleasant odor in the hallways. We take such matters seriously and will investigate the issue to ensure a comfortable environment for all our guests. Your comments are valuable, and we hope to have the opportunity to welcome you back for an improved experience in the future.

6/10 Satisfaisant

Preston

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Personnel et service et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 20 déc. 2023
Hi Preston,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and, pleasant. Friendly helpful staff.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 16 déc. 2023
Hi Daniel,We appreciate your positive feedback and are delighted to hear that you found our hotel clean and pleasant. Our dedicated team takes pride in maintaining high standards of cleanliness to ensure a comfortable stay for our guests. It's wonderful to know that you experienced the warmth and helpfulness of our staff. We strive to create a welcoming environment, and your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back on your next visit.

10/10 Excellent

Pam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 13 déc. 2023
Hi Pam,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Bien

Kassandra

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Great staff, clean rooms
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 6 déc. 2023
Hi Kassandra,We appreciate your positive feedback on our hotel. It's wonderful to hear that you found our staff to be great and the rooms clean. Our team strives to provide excellent service and a comfortable environment for our guests. We're pleased that your experience reflected our commitment to hospitality and cleanliness. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and it was a very quiet place to stay
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 3 déc. 2023
Hello Steven,Thank you for sharing your positive experience with our friendly staff and peaceful environment during your stay. We strive to provide a comfortable and serene atmosphere for all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property with EV charging
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 30 nov. 2023
Hi Alexander,We appreciate your positive feedback on our property and are delighted to hear that you found our EV charging facilities satisfactory. Providing convenient amenities, such as electric vehicle charging, is a priority for us to enhance the overall guest experience. We strive to offer a comfortable and accommodating environment, and it's rewarding to know that you had a positive impression of our hotel. We look forward to welcoming you back in the future and providing you with another enjoyable stay.

10/10 Excellent

Richard W.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was very good & plentiful!
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 30 nov. 2023
Hi Richard,We appreciate your positive feedback regarding our breakfast offerings, and we're delighted to hear that you found them to be very good and plentiful. Our culinary team strives to provide a diverse and satisfying breakfast experience for our guests and it's rewarding to know that you enjoyed the variety and quality of the breakfast options available during your stay. We look forward to welcoming you back for another delightful experience at our hotel.

10/10 Excellent

Isabel

Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 12 déc. 2023
Hi Isabel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bien

Chris

Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 6 déc. 2023
Hi Chris,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 Satisfaisant

Benedicta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Liked the location. Staff super friendly. Didn't like the bathroom sink outside of bathroom. Small tv for such a big room.
Réponse de Guest Relations Specialist le 14 nov. 2023
Hi Benedicta,It's great to hear you enjoyed our convenient location and experienced the friendliness of our staff during your stay. We also appreciate your feedback about the layout and amenities within the room. Our room configurations vary to cater to different preferences, including some designs with the sink outside the bathroom, aimed at offering added convenience. We'll take note of your TV size comment to see how we can further enhance the in-room entertainment experience. Your input is valuable, and we're glad you chose to stay with us.

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, confort de la chambre
Key problem
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Daniel,Thank you for your feedback. We appreciate you taking the time to share your experience with us. We regret that your stay did not meet your expectations. We value all guest feedback as it helps us continually improve our services. Please feel free to reach out to our management team directly to further discuss your concerns.

10/10 Excellent

destiny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good view right off the interstate and not far from stores!
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 5 nov. 2023
Hello destiny,Thank you for your feedback! We're glad to hear that you enjoyed the convenient location and the view. We hope to have the opportunity to welcome you back in the near future for another enjoyable stay.

8/10 Bien

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 4 nov. 2023
Hi Chris,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Merle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Specialist le 3 nov. 2023
Hi Merle,We appreciate your feedback and are delighted to hear that you found our hotel to be clean. Our dedicated housekeeping team takes great pride in maintaining the highest standards of cleanliness to ensure a comfortable and hygienic environment for our guests. We continually strive to provide a welcoming and sanitized space for our guests, and your positive comments reaffirm our commitment to delivering exceptional hospitality. Your satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bien

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Price was too high. Great breakfast.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 22 oct. 2023
Hello Richard,Thank you for your feedback! We appreciate your compliments about the cleanliness and breakfast. We apologize for any inconvenience regarding the pricing.

10/10 Excellent

kenneth, van alstyne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best smelling room ever. Very clean and neat property. Convenient dining options close
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Specialist le 20 oct. 2023
Hi Kenneth,We're delighted to hear that you had such a pleasant experience during your stay at our hotel. Our dedicated team takes great pride in ensuring that our rooms are impeccably clean and well-maintained, and it's wonderful to know that our efforts did not go unnoticed. The comforting and refreshing scent of the room is a testament to our commitment to providing a comfortable and inviting atmosphere for our guests. Additionally, our strategic location near various dining options makes your stay even more convenient. We appreciate your feedback and look forward to welcoming you back on your future visits.

6/10 Satisfaisant

Robin, Denison

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Specialist le 20 oct. 2023
Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Andrea

Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Specialist le 19 oct. 2023
Hi Andrea,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Satisfaisant

Elizabeth

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Specialist le 19 oct. 2023
Hi Elizabeth,Thank you for sharing the rating about your experience here with us. We hope that your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Specialist le 18 oct. 2023
Hi James,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bien

Jackie

Les points forts : Propreté et personnel et service
Good stay
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Specialist le 13 oct. 2023
Hi Jackie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comment and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.