Intérieur
Vérifier la disponibilité

Avis sur The Vicarage Freehouse & Rooms

4 out of 5
The Vicarage Freehouse & Rooms
Knutsford Road, Holmes Chapel, Crewe, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 123 avis sur 235." "
Note des voyageurs de 8 (Bien), d’après 75 avis sur 235." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 235." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 235." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 235." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

natalie

Voyage en couple
Les points forts : Personnel et service
Room was big and spacious. Initially looked cleaned but on closer inspection the shower was mouldy and the metal hanging unit in the shower was rusted. We had no hot water. Staff were friendly and menu was good. Great location.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Hannah

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Damp and musty, then when complained was given key to a staffs room no response from management avoid
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, stayed one night to attend a family event. Clean and lots of character, nice breakfast and friendly staff. I would definitely recommend.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t eat so can't rate that aspect of stay but reception was very friendly and appeared very organised. Room was fine though bathroom could do with updating. The toilet roll holder was not in an easy place to reach and the towel rail was extremely high.
Séjour de 1 nuit en avril 2024

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

ijaz, GLASGOW

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Avery things was perfect
Séjour de 1 nuit en avril 2024

8/10 Bien

Mark

Les points forts : Personnel et service
It’s good for a nights stay visiting friends
Séjour de 1 nuit en mars 2024
Réponse de VH le 9 avr. 2024
Thank you for the lovely score, we hope to see you soon!

4/10 Médiocre

Alex

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Turn up and the room we were put in hand't been cleaned and someone had been sleeping in the bed. the room we did have was nice but far to hot and no way of controlling the temperature Definitely not worth the price we paid
Séjour de 1 nuit en février 2024
Réponse de VH le 12 mars 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we would like the opportunity to address your concerns directly. Could you please contact us on enquiries@vicaragecheshire.co.uk, so that we can discuss your experience further? Your input is important to us, and we want to ensure we address any issues to improve our services.We appreciate your understanding and hope to hear from you soon.Best regards,

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de VH le 12 mars 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

10/10 Excellent

David

Séjour de 1 nuit en février 2024
Réponse de VH le 12 mars 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de RM le 25 janv. 2024
Thank you for taking the time to provide your feedback. We're delighted you enjoyed your visit and look forward to seeing you again soon Many Thanks,The Flat Cap Team

8/10 Bien

Mr card

Séjour de 1 nuit en janvier 2024
Réponse de RM le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Nice friendly staff nice food nice room plus parking was good 😊
Séjour de 1 nuit en janvier 2024
Réponse de RM le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, calm atmosphere, lovely staff and very welcoming! Highly recommend breakfast! Lovely place to stay
Séjour de 1 nuit en janvier 2024
Réponse de RM le 23 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Matthew

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable room, modern and clean. The toilet flush was weak but that was all. The restaurant was great and we were fortunate to be served by two wait staff who were exceptionally good and very pleasant - one who served us for dinner and one who served us for breakfast. We would definitely stay again.
Séjour de 1 nuit en janvier 2024
Réponse de RM le 10 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Lynda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de RM le 10 janv. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Steven

Séjour de 6 nuits en novembre 2023
Réponse de RM le 21 déc. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Lee

Séjour de 1 nuit en novembre 2023
Réponse de RM le 21 déc. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de RM le 28 nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Abdalla

Les points forts : Personnel et service
Lovely staff. They were happy to give baby cot but did not tell me that I will be charged £5 until it was check out time. Needed to wait a while to get the hot water issues fixed as it seemed boiler wasn’t sat right? Not told what was the issue really. The sink was flooding and when I tried to see if I can unblock it it was so disgusting and so filthy. I really regretted the whole thing. I don’t know why but the cheaper travelodge I was much cleaner and better maintained.
Séjour de 1 nuit en novembre 2023
Réponse de RM le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Will

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location and comfortable
Excellent location for the office. Nice clean room, excellent shower and large towels. Will definitely book again.
Séjour de 1 nuit en novembre 2023
Réponse de RM le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de RM le 28 nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Fiona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de RM le 25 oct. 2023
Thank you for your rating Fiona. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay
Short stay. Bed was wonderful. Food menu was limited and looked a bit pricey. SS and BT in the bar for all your sports needs
Séjour de 1 nuit en octobre 2023
Réponse de RM le 25 oct. 2023
Thank you for your rating Adrian. We're delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

6/10 Satisfaisant

Claire

Voyage d’affaires
Les points forts : Équipements
The photos of the rooms advertised online are not accurate, certainly not the room I had,- signature double. Staff were fantastic and downstairs bar and restaurant staff and environment are very nice.
Séjour de 2 nuits en septembre 2023
Réponse de RM le 2 oct. 2023
Thank you for providing great feedback regarding our team, we hope to welcome you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de RM le 25 oct. 2023
Thank you for your rating Adrian. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Bob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful small country Inn. Great staff, delicious food. A car is a must as Holmes Chapel is very small and very little within walking distance.
Séjour de 3 nuits en septembre 2023
Réponse de RM le 2 oct. 2023
Thank you for the fantastic rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good, just noisy dining room, as wedding party present
Séjour de 1 nuit en septembre 2023
Réponse de RM le 2 oct. 2023
Thank you for your rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

6/10 Satisfaisant

M

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de RM le 2 oct. 2023
Thank you for taking the time to provide your rating. We hope to welcome you back again soon.Many Thanks,The Flat Cap Team

6/10 Satisfaisant

Peter

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Don’t try charging your electric car here!
The manager kindly connected an extension lead in the dining room to our car charging cable. unfortunately, he failed to tell the night porter who unplugged the extension and shut the doors on my expensive cable which has been badly damaged! Room ok but with windows open bad traffic noise early morning.
Séjour de 1 nuit en août 2023

10/10 Excellent

Michaela

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de RM le 13 août 2023
Thank you for the fantastic feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Simon

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en juillet 2023
Réponse de RM le 2 août 2023
Thank you for your comments Simon, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very dog friendly. Bedroom was a good size. Plenty of parking and good breakfast. Staff very friendly. Est there on the Wednesday evening and good meal and service
Séjour de 2 nuits en juillet 2023
Réponse de RM le 2 août 2023
Thank you for your comments Mark, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 Satisfaisant

Patrick

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de RM le 2 août 2023
Thank you for your rating Patrick, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 Satisfaisant

Donna

Voyage d’affaires
Les points faibles : Personnel et service
Service and just being human
I had booked for two nights for myself and my daughter. On the second day whilst at work my daughter had to go to A&E - we spent 6 hours at hospital and afterwards as a result of her health decided to go back to the hotel and collect our things to go home. I arrived at the hotel and informed the receptionist of this and that we would no longer need the room for the night. She did not ask how my daughter was, if we needed anything for our journey back or even show any empathy or anything. At the least I would of hoped for a little empathy or for her to offer something - but nothing - all I got was… that’s fine we’re all done here so you can just grab your things. Terrible in my view - even an offer of a % off the next visit as a gesture or any empathy would have made me perhaps book again… but nothing, so I won’t be going back on that basis. Which is a shame as the people who work in restaurant and bar were amazing and amazing food too. Business need to empower their staff to be ‘human’ it’s as simple as that really.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023
Réponse de RM le 2 août 2023
Thank you for your rating Lucy. We look forward to seeing you again soon.Many Thanks,The Flat Cap Team

8/10 Bien

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were all fabulous The room was lovely. Even had immaculate sealant around the bath Only issue no plug near a mirror to do my hair Telly signal wasn’t great
Séjour de 1 nuit en juillet 2023
Réponse de RM le 23 juil. 2023
Thank you for your feedback Tracy, we're delighted you enjoyed the team and your experience with us. We have shared your comments with the Management Team at The Vicarage, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Excellent

David

Séjour de 1 nuit en juin 2023
Réponse de RM le 28 juin 2023
Thank you for your fantastic rating David. We're delighted you enjoyed your experience with us, we look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Paula

Séjour de 1 nuit en mai 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Paula. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 Horrible

TONY

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Confort de la chambre
Beware of the peacocks
The hotels has peacocks wandering around. Yes very random. The noise they make is horrific. Continues the entire stay. Worse than cockerels. On top of the peacock noise there was a dog barking at the noise they were making. So no sleep on the two nights stay.
Séjour de 2 nuits en mai 2023
Réponse de RM le 6 juin 2023
Thank you for taking the time to provide your feedback. We apologise that your experience was not as expected. Please contact us directly so that we can investigate the reservation with you. Many Thanks,The Flat Cap Team

10/10 Excellent

Sarah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing Easter stay, comfy beds great service all round perfect hotel location! Love the additional extras in the room
Séjour de 1 nuit en avril 2023
Réponse de RM le 28 nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xx
Séjour de 2 nuits en avril 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Susan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Bien

Chris

Séjour de 1 nuit en mars 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Chris. We hope to welcome you back to The Vicarage again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Ryan

Séjour de 1 nuit en mars 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Ryan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Bien

Agnieszka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms need upgrading, but cool restaurant with live music
Séjour de 1 nuit en mars 2023
Réponse de RM le 24 mai 2023
Thank you for your feedback Agnieszka we have shared your comments with all of the team at The Vicarage. We're delighted you enjoyed the restaurant and live music. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Bien

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Oliver. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

simon

Séjour de 1 nuit en février 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Simon. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 Horrible

Paul

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Confort de la chambre
Too noisy to sleep.
Very noisy fan in first room and traffic noise and no double glazing in second. I got virtually no sleep.
Séjour de 1 nuit en février 2023

10/10 Excellent

Peter

Séjour de 1 nuit en février 2023
Réponse de RM le 24 mai 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team