Surmatelas, bureau, fer et planche à repasser, lits bébé (gratuits)

Avis sur La Quinta Inn & Suites by Wyndham Corpus Christi - Portland

2.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 347 avis sur 690." "
Note des voyageurs de 8 (Bien), d’après 190 avis sur 690." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 690." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 690." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 690." "

8,4/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful
Séjour de 1 nuit en mai 2024
Réponse de Delma le 20 mai 2024
Dear Melissa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Alyssa

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Could be cleaner
Séjour de 1 nuit en mai 2024
Réponse de Delma le 13 mai 2024
Dear Alyssa,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

8/10 Bien

Bernitta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access from freeway
Séjour de 1 nuit en avril 2024
Réponse de Delma le 22 avr. 2024
Hi Bernitta,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Ruby, Von Ormy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone Was Friendly and The Hotel was Clean.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 15 avr. 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Von

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything Staff was very friendly and professional.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Thank you for your stay we appreciate your feedback

8/10 Bien

Brandy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love La Quinta! Its our choice whenever we are traveling. This time, the didnt confine the dogs to one floor like theu usually do so there was barking at all hours and like any hotel, the walls are paper thin. Also im not sure why housekeeping starting banging on doors at 7am for laundry when checkout is 11 but this is still where we will stay!
Séjour de 2 nuits en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for your stay we appreciate your feedback

6/10 Satisfaisant

Federico

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not sure why but they took our pillows...I arrived and then left to a funeral. When I came back. My pillows were gone
Séjour de 1 nuit en mars 2024
Réponse de Delma le 25 mars 2024
Hi Federico,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that your pillows were removed from your room– our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and will inform our housekeeping staff to ensure this doesn't happen again. Thanks again for giving us your feedback. Have a great day!

10/10 Excellent

Victor

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent bedding and staff!!!
Séjour de 2 nuits en mars 2024
Réponse de Delma le 15 mars 2024
Dear Victor,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Bien

Lorree

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely nice. Its one of the nicest hotels for the area. They need to do some repairs and replace showers instead of just painting. No foul smells, bedding and towels were good quality newer, clean.
Séjour de 2 nuits en mars 2024
Réponse de Delma le 18 mars 2024
Dear Lorree,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Tami

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and service.
Séjour de 2 nuits en mars 2024
Réponse de Delma le 18 mars 2024
Dear Tami,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 Satisfaisant

Oscar

Voyage en famille
Distinct pet odor in hallway.
Séjour de 1 nuit en mars 2024
Réponse de Delma le 18 mars 2024
Dear Oscar,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Mindy

Séjour de 1 nuit en février 2024
Réponse de Delma le 1 mars 2024
Dear Mindy,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us

8/10 Bien

Jared W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean place and comfortable beds
Séjour de 1 nuit en février 2024
Réponse de Delma le 1 mars 2024
Dear Jared,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Bien

Noel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Only negative was the hard mattress
The room was clean and everyone was very helpful and friendly. My one and only complaint was the mattress was so hard. Did not get a good night sleep either night. I didn't want to ask for a different room because it seemed nit-picky but my back was killing me. I'm sure they would have let me switch but whose to say it wouldn't have been the same thing. Overall, this is a great place to stay and felt very safe.
Séjour de 2 nuits en février 2024
Réponse de Delma le 1 mars 2024
Dear Noel,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a nice new property, it is well managed.
Séjour de 2 nuits en février 2024
Réponse de Delma le 19 févr. 2024
Dear Michael,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Shane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the cleanliness, the breakfast area was fully stocked and Walmart is just across the Highway with dining just as close too.
Séjour de 1 nuit en février 2024
Réponse de Delma le 5 févr. 2024
Dear Shane,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Juan

Séjour de 5 nuits en janvier 2024
Réponse de Delma le 5 févr. 2024
Dear Juan,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

8/10 Bien

Sharon

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 5 févr. 2024
Dear Sharon,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

8/10 Bien

MARVIN

Séjour de 2 nuits en janvier 2024
Réponse de Delma le 25 mars 2024
Dear Marvin,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

2/10 Horrible

Heather

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful
Absolutely will never stay here again! $6 for two bottles of water that were from Walmart not name brand. The second night when we came back to the hotel they were allowing parents to let their kids run all over the hotel. It was like baseball team and tons of kids everywhere. Up and down on the elevator just all around bad experience! I have kids and would never allow them to behave like that in public. Then they charged us a pet fee for two nights which is fine then they called me after we left and told us they would be charging us a fine for the dogs and said we never registered them. I said yes we did. We paid a fee even wrote down their names on the paperwork. All around horrible stay!
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 29 janv. 2024
Dear Heather,We're sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were suitable for you and close to your expectations. We are incredibly sorry for your troubles, as customer service is of utmost importance to us. We sincerely apologize for the loud noise disturbance you mentioned as well. We must let you know that it pains us that you did not have a good time staying with us. However, we assure you that we will look into our facilities and service, take the necessary measures and make the right changes to prioritize our guests' satisfaction and comfort. We regret that your visit to our hotel was not as fruitful as we wished it would be, and we apologize from the bottom of our hearts, hoping that you would kindly accept it. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear James,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

8/10 Bien

K Dawn.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear Dawn,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

10/10 Excellent

LINDA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good. Secon time staying here and this will probably be my first choice of hotel. I'm impressed. Staff is great and very helpful throughout the process of chevking in.
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear Linda,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Kimberly,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Jennifer,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bien

ELDA ARACELI

Séjour de 1 nuit en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Elda,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!

8/10 Bien

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was in a great location with easy access. Restaurants, shopping & a larger city close by.
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi Jose,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

4/10 Médiocre

Hilda

Séjour de 3 nuits en décembre 2023
Réponse de Delma le 5 janv. 2024
Dear Hilda,We are very grateful for your review, although you did not mention your experience. Your feedback matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us to let us know what we could do to improve your experience. Have a great day!

8/10 Bien

Angelita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fine, but the shower had very low water pressure. The shower felted like a gentle sprinkle.
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi Angelita,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

6/10 Satisfaisant

Hunter

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 10 déc. 2023
Dear Hunter,We are very grateful for your review, although you did not mention your experience. Your feedback matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us to let us know what we could do to improve your experience. Have a great day!

10/10 Excellent

Rhonda, New Braunfels

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service, and CLEAN hotel.
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 10 déc. 2023
Rhonda,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

4/10 Médiocre

Robert

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I’ve stayed at this Location multiple times and this is the worst I’ve seen it. Showers look dirty. Tile areas look dirty (like mopped with dirty water), there was trash on the floor. Very upset with this stay. I will definitely not be going back.
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 24 nov. 2023
Robert,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Firstly, we’ll be conducting a reassessment of the entire cleaning regime and overall procedure by coordinating well with our housekeeping crew to ensure that more attention is paid to the overall cleanliness. Starting this week, we will also be paying close attention to the disinfectants and overall products used during the cleaning sessions by appointing a special team for supervising the whole process. We hope to achieve the best results by adopting these measures. We are extremely sorry for letting you down this time! But we have it in us to improve and we request you to give us another chance to earn back your business!

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Delma le 24 nov. 2023
Hi Juan,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 Excellent

Nancy Ann

Séjour de 3 nuits en novembre 2023
Réponse de Delma le 11 nov. 2023
Dear Nancy,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 Satisfaisant

joshua

Séjour de 1 nuit en octobre 2023
Réponse de Delma le 28 oct. 2023
Hi Joshua,Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
I really enjoyed my stay here. The service was quick at checkin. The room was clean and easily accesible. I approve of the many outlets near the bed. With my family we have 3 CPAP machines and 3 cell phones. There were more than enough outlets for is to use. If I had any criticism, it would be the toilet paper. Despite being Angel Soft brand, it was rough and thin.
Séjour de 2 nuits en octobre 2023
Réponse de Delma le 28 oct. 2023
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Delma le 15 oct. 2023
Dear Linda,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Hi,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

K Dawn.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The customer service was superb. Everyone was friendly and helpful I will definitely return to this location
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Dawn,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 Satisfaisant

Chris

Hotel wasn’t clean and condition was mediocre at best.
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Hey Chris, thanks for taking the time to give your feedback. I'm sorry our property wasn't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Hope your stay at La Quinta Inn & Suites Corpus Christi - Portland. was otherwise enjoyable and hope to see you back some day.

10/10 Excellent

Kimberly

Voyage en couple
Les points forts : Équipements
Cathy was an excellent host. She greeted us, gave us information about the local area and attraction. She was so friendly. Thank you for the very nice room with a great bed!
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 23 sept. 2023
Hi Kimberly,Thanks so much for sharing your feedback about your recent stay at La Quinta Inn & Suites Corpus Christi- Portland. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition she deserves. Thank you again and have a great day!

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well maintained
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 23 sept. 2023
Hi Denise,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Rudy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 2 oct. 2023
Rudy,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Robert O

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 9 sept. 2023
Hi Robert,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is means alot to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

2/10 Horrible

Elva

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Disappointed
I rented two rooms One we left a bag of wet clothes The other a pillow with a i phone in it The bag of clothes was turned in the pillow was not REALLY? Housekeeping needs to be questioned
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 9 sept. 2023
Hi Elva,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. However, we regret the unfortunate incident of being unsuccessful in finding your lost items. Any property left behind in the room is always brought down to the lost & found section when rooms are serviced. Please be assured that we are investigating this matter. Thank you for your evaluation, and we look forward to welcoming you back for a more seamless and enriching visit.

8/10 Bien

Nelda

Séjour de 1 nuit en septembre 2023
Réponse de Delma le 2 oct. 2023
Nelda,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 Excellent

Alexander

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk person was outstanding
Séjour de 1 nuit en septembre 2023
Réponse de delma le 4 sept. 2023
Hi Alexander,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Bien

Gerald

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was nice and clean
Séjour de 2 nuits en août 2023
Réponse de Delma le 1 sept. 2023
Hi Gerald,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

2/10 Horrible

Hector

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The towels were stained
Séjour de 1 nuit en août 2023
Réponse de Delma le 1 sept. 2023
Hi Hector,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.