Avis sur La Quinta Inn & Suites by Wyndham Corpus Christi - Portland
La Quinta Inn & Suites by Wyndham Corpus Christi - Portland
201 Buddy Ganem Drive, Portland, TX
Avis
8,4
Très bien
8,4/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Delma le 20 mai 2024
Dear Melissa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
10/10 Excellent
Alyssa
Voyage en couple
12 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Alyssa
Séjour de 1 nuit en mai 2024
Réponse de Delma le 13 mai 2024
Dear Alyssa,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!
8/10 Bien
Bernitta
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernitta
Séjour de 1 nuit en avril 2024
Réponse de Delma le 22 avr. 2024
Hi Bernitta,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Ruby, Von Ormy
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruby
Séjour de 2 nuits en avril 2024
Réponse de Manager le 15 avr. 2024
Thank you for your stay we appreciate your feedback
10/10 Excellent
Von
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Von
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Thank you for your stay we appreciate your feedback
8/10 Bien
Brandy
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandy
Séjour de 2 nuits en mars 2024
Réponse de Manager le 8 avr. 2024
Thank you for your stay we appreciate your feedback
6/10 Satisfaisant
Federico
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federico
Séjour de 1 nuit en mars 2024
Réponse de Delma le 25 mars 2024
Hi Federico,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that your pillows were removed from your room– our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and will inform our housekeeping staff to ensure this doesn't happen again. Thanks again for giving us your feedback. Have a great day!
10/10 Excellent
Victor
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victor
Séjour de 2 nuits en mars 2024
Réponse de Delma le 15 mars 2024
Dear Victor,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
8/10 Bien
Lorree
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorree
Séjour de 2 nuits en mars 2024
Réponse de Delma le 18 mars 2024
Dear Lorree,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Tami
Voyage en famille avec de jeunes enfants
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tami
Séjour de 2 nuits en mars 2024
Réponse de Delma le 18 mars 2024
Dear Tami,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
6/10 Satisfaisant
Oscar
Voyage en famille
2 mars 2024
Oscar
Séjour de 1 nuit en mars 2024
Réponse de Delma le 18 mars 2024
Dear Oscar,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!
10/10 Excellent
Mindy
24 févr. 2024
Mindy
Séjour de 1 nuit en février 2024
Réponse de Delma le 1 mars 2024
Dear Mindy,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us
8/10 Bien
Jared W
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jared W
Séjour de 1 nuit en février 2024
Réponse de Delma le 1 mars 2024
Dear Jared,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
8/10 Bien
Noel
Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Only negative was the hard mattress
Noel
Séjour de 2 nuits en février 2024
Réponse de Delma le 1 mars 2024
Dear Noel,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
10/10 Excellent
Michael
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en février 2024
Réponse de Delma le 19 févr. 2024
Dear Michael,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Shane
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shane
Séjour de 1 nuit en février 2024
Réponse de Delma le 5 févr. 2024
Dear Shane,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Juan
3 févr. 2024
Juan
Séjour de 5 nuits en janvier 2024
Réponse de Delma le 5 févr. 2024
Dear Juan,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!
8/10 Bien
Sharon
Voyage en famille
30 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Sharon
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 5 févr. 2024
Dear Sharon,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
8/10 Bien
MARVIN
30 janv. 2024
MARVIN
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 25 mars 2024
Dear Marvin,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!
2/10 Horrible
Heather
Voyage en famille
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful
Heather
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 29 janv. 2024
Dear Heather,We're sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were suitable for you and close to your expectations. We are incredibly sorry for your troubles, as customer service is of utmost importance to us. We sincerely apologize for the loud noise disturbance you mentioned as well. We must let you know that it pains us that you did not have a good time staying with us. However, we assure you that we will look into our facilities and service, take the necessary measures and make the right changes to prioritize our guests' satisfaction and comfort. We regret that your visit to our hotel was not as fruitful as we wished it would be, and we apologize from the bottom of our hearts, hoping that you would kindly accept it. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.
8/10 Bien
James
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 3 nuits en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear James,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
8/10 Bien
K Dawn.
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
K Dawn.
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear Dawn,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
10/10 Excellent
LINDA
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LINDA
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 26 janv. 2024
Dear Linda,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at La Quinta Inn & Suites Corpus Christi - Portland. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Kimberly
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kimberly
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Kimberly,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!
10/10 Excellent
Jennifer
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jennifer
Séjour de 2 nuits en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Jennifer,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
8/10 Bien
ELDA ARACELI
8 janv. 2024
ELDA ARACELI
Séjour de 1 nuit en janvier 2024
Réponse de Delma le 13 janv. 2024
Dear Elda,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish guests like you by earning your business again and again!
8/10 Bien
Jose
Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi Jose,Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!
8/10 Bien
Voyageur vérifié
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!
4/10 Médiocre
Hilda
12 déc. 2023
Hilda
Séjour de 3 nuits en décembre 2023
Réponse de Delma le 5 janv. 2024
Dear Hilda,We are very grateful for your review, although you did not mention your experience. Your feedback matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us to let us know what we could do to improve your experience. Have a great day!
8/10 Bien
Angelita
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angelita
Séjour de 1 nuit en décembre 2023
Réponse de Delma le 22 déc. 2023
Hi Angelita,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.
6/10 Satisfaisant
Hunter
29 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Hunter
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 10 déc. 2023
Dear Hunter,We are very grateful for your review, although you did not mention your experience. Your feedback matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us to let us know what we could do to improve your experience. Have a great day!
10/10 Excellent
Rhonda, New Braunfels
Voyage en couple
27 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhonda
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 10 déc. 2023
Rhonda,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
4/10 Médiocre
Robert
Voyage en couple
20 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en novembre 2023
Réponse de Delma le 24 nov. 2023
Robert,Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Firstly, we’ll be conducting a reassessment of the entire cleaning regime and overall procedure by coordinating well with our housekeeping crew to ensure that more attention is paid to the overall cleanliness. Starting this week, we will also be paying close attention to the disinfectants and overall products used during the cleaning sessions by appointing a special team for supervising the whole process. We hope to achieve the best results by adopting these measures. We are extremely sorry for letting you down this time! But we have it in us to improve and we request you to give us another chance to earn back your business!
10/10 Excellent
Juan
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 3 nuits en novembre 2023
Réponse de Delma le 24 nov. 2023
Hi Juan,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.
10/10 Excellent
Nancy Ann
6 nov. 2023
Nancy Ann
Séjour de 3 nuits en novembre 2023
Réponse de Delma le 11 nov. 2023
Dear Nancy,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
6/10 Satisfaisant
joshua
23 oct. 2023
joshua
Séjour de 1 nuit en octobre 2023
Réponse de Delma le 28 oct. 2023
Hi Joshua,Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Delma le 28 oct. 2023
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.
10/10 Excellent
Linda
11 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en octobre 2023
Réponse de Delma le 15 oct. 2023
Dear Linda,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Hi,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
10/10 Excellent
K Dawn.
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
K Dawn.
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Dawn,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
6/10 Satisfaisant
Chris
23 sept. 2023
Chris
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 2 oct. 2023
Hey Chris, thanks for taking the time to give your feedback. I'm sorry our property wasn't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Hope your stay at La Quinta Inn & Suites Corpus Christi - Portland. was otherwise enjoyable and hope to see you back some day.
10/10 Excellent
Kimberly
Voyage en couple
19 sept. 2023
Les points forts : Équipements
Kimberly
Séjour de 2 nuits en septembre 2023
Réponse de Delma le 23 sept. 2023
Hi Kimberly,Thanks so much for sharing your feedback about your recent stay at La Quinta Inn & Suites Corpus Christi- Portland. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition she deserves. Thank you again and have a great day!
10/10 Excellent
Denise
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Denise
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 23 sept. 2023
Hi Denise,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
10/10 Excellent
Rudy
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rudy
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 2 oct. 2023
Rudy,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
10/10 Excellent
Robert O
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert O
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 9 sept. 2023
Hi Robert,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is means alot to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
2/10 Horrible
Elva
Voyage en famille
4 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Disappointed
Elva
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 9 sept. 2023
Hi Elva,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. However, we regret the unfortunate incident of being unsuccessful in finding your lost items. Any property left behind in the room is always brought down to the lost & found section when rooms are serviced. Please be assured that we are investigating this matter. Thank you for your evaluation, and we look forward to welcoming you back for a more seamless and enriching visit.
8/10 Bien
Nelda
3 sept. 2023
Nelda
Séjour de 1 nuit en septembre 2023
Réponse de Delma le 2 oct. 2023
Nelda,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.
10/10 Excellent
Alexander
Voyage en famille avec de jeunes enfants
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 1 nuit en septembre 2023
Réponse de delma le 4 sept. 2023
Hi Alexander,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
8/10 Bien
Gerald
Voyage d’affaires
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerald
Séjour de 2 nuits en août 2023
Réponse de Delma le 1 sept. 2023
Hi Gerald,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.
2/10 Horrible
Hector
28 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hector
Séjour de 1 nuit en août 2023
Réponse de Delma le 1 sept. 2023
Hi Hector,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.