Dear Gerald,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Mickael,Thank you very much for leaving such a positive review on this website. For you to take the time and effort to write such a detailed review with pictures, attests that you have enjoyed your stay. This is simply a wonderful compliment, which I will make sure to share with the team. I am pleased to read that you have enjoyed our convenient location, comfortable rooms and extensive breakfast selection.Your review will be shared with the team, especially as such high praise is a fabulous reward for their continued and consistent efforts. On behalf of the entire team, it would be our pleasure to welcome you back again soon.Kindest regards,

Dear Alain,Thank you for sharing your experience at NH Collection Copenhagen. We are grateful for your loyalty and pleased to read that you had a pleasant stay with us. Nonetheless please accept our apologies as this time,the cleanliness was not up to your expectations. I have ensured to shared your feedback with our housekeeping manager for review and improvement to ensure these will not be repeated for your next stay.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear Samuel,First and foremost, thank you for your wonderful review.We are aware that nowadays the offer of hotels in Copenhagen is very high. Therefore, to receive such an incredible review in which our hotel is recommended, is truly amazing! To see that you have enjoyed our spacious rooms and extensive breakfast selection attests to your compliments.We are honoured by your kind words and would be more than happy to welcome you again in our hotel.With kind regards,

Dear Edith,Warm greetings from NH Collection Copenhagen.The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,

Dear Olivier,Thank you for taking the time to share your experience about NH Collection Copenhagen with us.We regret to read that your experience was not as positive as we would have liked to read. We understand that the service at the rooftop did not meet your expectations. We also understand your comment about the room service and I would like to inform you that I contacted the departments involved and we are working on a solution to make sure that this will not happen again.On behalf of the entire team, I offer you my sincerest apologies for the inconvenience caused to you. This is not the memorable stay we would have liked to give you.If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day. To show you the improvements we hope you will give us a second chance. Then we will personally look after your reservation and will execute any additional arrangement for your stay.With kind regards,

Dear Alain,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10 out of 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Emma Sørensen – Guest Relations Agent

Dear Fabien,First of all, I would like to thank you for sharing your experience at NH Collection Copenhagen.What a delightful review! I am pleased to read that you enjoyed your time in Copenhagen and that we have been able to assist in making it special. Thank you for your kind words about our breakfast selection, our spacious rooms and our central location in Christianshavn.Your enthusiasms is truly visible in them and I will be sure to share them with the team. The next time you will be in Copenhagen, we sincerely hope you will stay with us again.With kind regards,

Dear Charles,Thank you for using this website to share your experience with NH Collection Copenhagen!We are happy to read that you were able to enjoy our hotel facilities and our central location during your stay. We are very grateful for your kind words and to receive your recommendation. We truly look forward to welcoming you again in the future!With kind regards,

Dear William, First of all, I would like to thank you for rating NH Collection Copenhagen on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We would be honored to welcome you back again in the near future!Kind regards,

Dear Judith,Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,

Dear Hsinwei,First of all, I would like to thank you for rating NH Collection Copenhagen.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!With kind regards,

Dear Patricia, Thank you for sharing your experience at NH Collection Copenhagen with us on this website.I am pleased to read that you have enjoyed our wonderful hotel. Furthermore, I would like to thank you for your kind words about the service you received from our wonderful team. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Laurence,Warm greetings from NH Collection Copenhagen.We would like to thank you for choosing to stay with us and for taking the time to review our property. We are honored to read that we were able to exceed your expectations with an extraordinarty stay. I have ensured to share your compliments with my team and we will be delighted to welcoming you back again in future.Wishing you a fantastic week-end,Sincerely,

Dear Mathieu,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Maryse, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed our wonderful hotel and the great service that NH Collection Copenhagen offers. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for!It would be an honor to welcome you back again in the near future.Kindest regards,

Dear Guest,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Marc,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Chère Anne-Charlotte,Tout d'abord, je tiens à vous remercier au nom de toute l'équipe NH Collection Copenhagen. Je suis ravi de contaster que vous avez apprécié votre chambre ainsi que le personnel, je ne manquerai pas de partager votre expérience à toute l'équipe. Nous espérons pouvoir vous accueillir à nouveau dans le futur.Sincères salutations

Dear Anne-Cecile, Thank you for sharing your experience at NH Collection Copenhagen on this website. We are delighted to read that you have enjoyed our brand new hotel facilities. Nevertheless, we have noticed that our scores could have been higher. Would it please be possible to request further feedback from you on which points we could have done better please ? Your feedback means a lot to us as it gives us means to improve our services every day. It was our pleasure to welcome you to our hotel and we hope to do so again in the near future. With kind regards,

Dear Alain, Thank you for sharing your experience on this website. We are glad to see that you have enjoyed your stay with us. However, we feel strongly that our score could have been better. We regret not having met your expectations and we are interested into what we could have done differently in more detail. We apologize for any inconvenience you experienced with the cleanliness in the room. I assure you that I have shared your comments with the team. They will discuss next steps to see how they can prevent this in the future. Please do let us know in the future if you prefer a room with a window that can open and we will arrange accordingly. Nevertheless, we are very grateful to see that you enjoyed your stay and we will be sure to share your comments with the team! If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day. Sincerely,

Dear Alain, Thank you so much for staying with us here at NH Collection Copenhagen. We are very excited to read about your experience in our hotel and we are honored to read that you were very satisfied with our customer service. We thank you for your kind words in regards to our comfortable hotel beds and room. We are looking forward to welcoming you back in near future. Sincerely,

Dear Loic, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Chantal, Warm greetings from NH Collection Copenhagen! We thank you for choosing to stay with us and for taking the time to share your experience in our property. We are delighted to read that you have enjoyed your stay with us. We are thankful for your kind words in regards to our welcoming team and our brand new hotel. Nonetheless I can see that we have room for improvement and we appreciate you are bringing your satisfaction with our cleanliness to our attention. I will definitively share your feedback with our housekeeping team to improve our service. We look forward to welcoming you back in near future. Sincerely,

Dear Anonymous, Warm greetings from the NH Collection Copenhagen! We are honored by your perfect ratings and we thank you for being a guest in our hotel. We look forward to hosting you in near future. With King Regards,

Dear Anonymous, Warm greetings from the NH Collection Copenhagen! We are honored by your perfect ratings and we thank you for being a guest in our hotel. We look forward to hosting you in near future. With King Regards,

Dear Leandro,Thank you for writing such a wonderful review about your stay at NH Collection Copenhagen. It is genuinely enriching to receive such positive feedback. It is certainly clear that you have enjoyed your stay in Copenhagen and we are thankful to have been part of that experience. Your high rating is one of the greatest compliments that we can receive. The team and I are pleased to see that you have appreciated the service from our friendly team and that we were able to to provide you with a memorable vacation. Furthermore, we really appreciate your kind words about our great breakfast buffet. Your compliments will be shared with the entire team.We are looking forward to welcome you in the hotel again.With kind regards,

Dear Tomokatsu, Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. However, it is not entirely clear what was inconvenient regarding our showers. I would like to ask you to reach out to us to elaborate on what you would have liked differently.We hope to welcome you back again in the near future!Kind regards,

Dear Thomas, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed the comfortable rooms and great service that NH Collection Copenhagen offers. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for!It would be an honor to welcome you back again in the near future.Kindest regards,

Dear Rhys, First and foremost, thank you for your wonderful review! It was a pleasure to read how much you enjoyed the wonderful views and cleanliness that NH Collection Copenhagen offers. Furthermore, I would also like to thank you for your kind words regarding our team. I will certainly share your kind words with our whole team. We are delighted to read that we were able to provide you with the Extraordinary Experience that we aim for!It would be an honor to welcome you back again in the near future.Kindest regards,

Dear Matthew,Thank you for sharing your experience at NH Collection Copenhagen with us.I am pleased to read that you have enjoyed the good location NH Collection Copenhagen offers and the nearby recommendations from our team. Furthermore, I would like to thank you for the high rating you have given us. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Matthew,Warm greetings from NH Collection Copenhagen.Thank you very much for choosing to stay with us and for taking the time to review your stay in our property.We were delighted to have you staying with us and deeply saddened to have you witness the loss of Børsen, one of Copenhagen's most iconic building.We sincerely appreciate your understanding and patience regarding the air filters and we are pleased to have been able to air out the building to provide you with highest level of comfort you should receive.Thank you again for your kind words regarding our modern hotel facilies, our dedicated service along with our central location.Your recommendation mean the world to us and please do not hesitate to contact our guests relations team when planning your next visit in Copenhagen. We will be honored to welcoming you back.With sincere gratitude,

Dear Brenda,Thank you for sharing your experience at NH Collection Copenhagen. We are delighted to read that our friendly associates and our great breakfast selection made your stay in Copenhagen so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear Catriona,First of all, I would like to thank you for sharing your experience on Expedia. What a delightful review! I am pleased to read that you enjoyed your time in Copenhagen and that we have been able to assist in making it special. Thank you for your kind words about our fantastic view from the roof, delicious breakfast selection and the service received from our friendly team. We are especially grateful to receive your recommendation.The next time you will be in Copenhagen, we sincerely hope you will stay with us again.With kind regards,

Dear Jonathan,Warm greetings from NH Collection Copenhagen.It was a pleasure to welcoming you back to our hotel.I am thrilled to read that you have enjoyed the treats placed inside your room.Please do not hesitate to write to us when making a new reservation.We are looking forward to welcoming you back in future.Sincerely,

Dear Hoi Yee Hilda, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on Expedia. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Julian,Thank you for sharing your experience at NH Collection Copenhagen.We are delighted to read that our hotel was perfect to fully explore and enjoy our wonderful city. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear Janine, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our booking system during your recent stay. Rest assured, your comments have been shared with our team, and we are taking steps to address the issues you encountered to prevent similar situations in the future. Regarding the lack of ID requirement during key card reissuance, please know that we daily share recent incidents with our team members, in order to prepare everyone for their shift. Therefore, our team members were already aware of the situation and did not need to check ID, so that they could swiftly assist you. However, your feedback has been noted and will be used to improve our procedures.We appreciate your understanding and hope to have the opportunity to welcome you back for a much smoother and enjoyable experience.Warm regards,

Dear Josephine,Thank you very much for taking the time to rate NH Collection Copenhagen on Expedia. A high rating is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We are so pleased to read that you had a great stay with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Angela,What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us.I am very pleased to read that you enjoyed your stay at NH Collection Copenhagen so much. To read that you would like to stay with us whenever you visit Copenhagen, is a fantastic compliment to all our efforts. I would like to thank you for your kind words about our devoted staff as well. I can say on behalf of the entire team that it would be an honor to welcome you back again!With kind regards,

Dear Annette,First of all, I would like to thank you for sharing your experience on Expedia.What a delightful review! I am pleased to read that you enjoyed your time in Copenhagen and that we have been able to assist in making it special. Thank you for your kind words about our spacious rooms, the service received from our friendly team along with the delicious dinner you had in our restaurant. Your enthusiasms is truly visible in them and I will be sure to share them with the team. The next time you will be in Copenhagen, we sincerely hope you will stay with us again.With kind regards,

Dear Ahmed,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

Dear Susanne,Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,

Dear Natalie, Thank you for taking the time to share your experience at NH Collection Copenhagen!The satisfaction of our customers is our priority, unfortunately we have not succeeded this time. Our Atrium rooms are indeed facing our Atrium in the inner part of the buildings, with a scenery of greenery at the bottom of the Atrium. In Scandinavia our rooms are usually a bit smaller than the rest of Europe. However, should you need any guidance in choosing the perfect sized room in the future, please reach out to us, as we have an in-house reservation department who will be pleased to assist you in this matter. I would like to offer my apologies for any inconveniences caused to you with our showers. Our housekeeping and maintenance department regularly check our rooms to ensure that their is no mold or anything similar. However, should you experience any unusual smells during your next visit, please reach out to us immediately, so that we can take action on the issue. I have shared your review with the head of departments in order to improve our services.Nonetheless, I am happy to read that you did enjoy the great location and wonderful service that NH Collection Copenhagen offers. We hope that you will visit us again in the future so we can show you the actions taken and to give you the 5-star experience we aim to give!With kind regards,

Dear Patrick, Thank you for sharing your experience at NH Collection Copenhagen with us.I am pleased to read that you have enjoyed the good location that NH Collection Copenhagen offers. Furthermore, I would like to thank you for your kind words about our friendly staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

Dear Irish,What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us.I am very pleased to read that you enjoyed your stay at NH Collection Copenhagen so much. To read that you would want to visit us again is a fantastic complement to our efforts. I speak on behalf of the entire team when I say; it would be an honor to welcome you back again!With kind regards,

Dear Catherine,Thank you for sharing your experience at NH Collection Copenhagen.We are delighted to read that you have enjoyed your stay with us as well as our central location.Nevertheless, we have noticed that our scores could have been higher and we apologize for any shortcomings. Would it please be possible to request further feedback from you on which points we could have done better please? Your feedback means a lot to us as it gives us means to improve our services every day.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,

Dear Tina,Warm greetings from NH Collection Copenhagen.The team and I are thrilled to read that you had a fantastic short break at our hotel.We always strive to provide our valued guests with a memorable hotel experience and we are honored to have been able to exceed your expectations.We are looking forward to welcoming you back soon.Sincerely,