Vue depuis l’hébergement

Avis sur Admiral Hotel Copenhagen

4 out of 5
Admiral Hotel Copenhagen
Toldbodgade 24-28, Copenhagen

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1175 avis sur 1689." "
Note des voyageurs de 8 (Bien), d’après 380 avis sur 1689." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1689." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 1689." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1689." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Yuliana le 24 mai 2024
Dear Patrice,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Steve

Séjour de 4 nuits en décembre 2023

6/10 Satisfaisant

Sylvie

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Yuliana le 6 déc. 2023
Dear Sylvie,Thank you very much for taking the time to give us your feedback. It would help us a lot to get a reason why your stay did not meet your expectations so that we can improve where necessary.You are more than welcome to contact us through our email. Nevertheless, we hope that we will be able to welcome you again and make it up to you again.Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bijou à Copenhague
séjour très agréable dans ce très bel hôtel.Le personnel est très professionnel, très aimable. La vue sr le port est splendide. Le centre ville accessible très rapidement. Architecture du bâtiment remarquable
Séjour de 4 nuits en septembre 2023
Réponse de Yuliana le 18 sept. 2023
Dear Marc,Thank you so much for your kind review! We're thrilled to hear that you had a very pleasant stay and enjoyed our beautiful hotel. Our staff takes great pride in providing professional and friendly service, so we're glad to know they made your experience memorable. The splendid view of the port is indeed one of our standout features, and we're glad you were able to appreciate it. It's also great to hear that our location provided easy access to the city center. Lastly, we appreciate your mention of our remarkable building architecture. We've put a lot of effort into creating a unique and visually appealing space for our guests. We hope to welcome you back soon for another wonderful stay!Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Dominique

Séjour de 1 nuit en août 2023
Réponse de Yuliana le 5 sept. 2023
Dear Dominique,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

PHILIPPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
Séjour de 5 nuits en août 2023

10/10 Excellent

Sylvie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Hôtel très calme , bien situé
Séjour de 4 nuits en juillet 2023
Réponse de Yuliana le 15 août 2023
Dear Sylvie,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Jerome

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Yuliana le 10 août 2023
Dear Jerome,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Janet

Séjour de 1 nuit en juillet 2023
Réponse de Yuliana le 14 août 2023
Dear Janet,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait!
Séjour de 3 nuits en juillet 2023
Réponse de Lidyana le 21 juil. 2023
Dear Philippe,"Merci Beaucoup" for your very kind words, we truly appreciate your feedback.We hope that you had an enjoyable stay with us and tons of memorable moments. May our paths cross again so that we can have the chance of welcoming you back!Have an absolute amazing summer.Warm regardsLidyanaGuest Relations

10/10 Excellent

Pizzinat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nuits à Copenhague
Super séjour. Hôtel très bien situé au calme. Chambre grande. Petit déjeuner très varié. Check In et check out directement sur une borne à l'entrée. Très pratique. Location de vélo au top. Je recommande vivement cet hôtel pour un séjour en famille.
Séjour de 2 nuits en avril 2023
Réponse de Yuliana le 17 avr. 2023
Dear Pizzinat,I would not want to miss the opportunity to thank you for having chosen to stay with us. I was delighted to read your positive comments.Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023
Réponse de Yuliana le 14 févr. 2023
Dear Catherine,It is a pleasure to know that Admiral Hotel has exceeded your expectations and we look forward to welcoming you back soon for another memorable stay with us.Kind regards,Yuliana Guest Relations Manager

10/10 Excellent

gaelle

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
tres bel hôtel
magnifique hôtel bien rénové tout est faisable à pied tres bon petit déjeuner en supplément seul bémol chambre mal faite avec poubelle non vidée et toile non faite dans la salle de bain
Séjour de 3 nuits en janvier 2023
Réponse de Yuliana le 24 janv. 2023
Dear Gaelle,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. I am happy to read that the location of the hotel and our services were to your entire satisfaction, and I am glad that you could start your day right with our buffet breakfast. At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Please note, your feedback has been passed on to the concerned departments to avoid such repetitions in the future.Kind regards,YulianaGuest Relations Manager

8/10 Bien

Jean Marc

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel mais à éviter fin novembre en raison des Christmas Parties (fêtes de fin d'année pour les entreprises) qui se tiennent le week-end dans le restaurant
Séjour de 3 nuits en novembre 2022
Réponse de Yuliana le 21 déc. 2022
Dear Jean Marc,Let me thank you for having chosen to stay with us and for having taken the time to share your experiences. Your kind words on our products and services are highly appreciated and to hear that you found the service you received whilst staying with us to be excellent brings me great joy as we pride ourselves in our personalized service here at Admiral Hotel.At the same time, we would also like to apologize for the inconvenience that you have faced during your stay with us. Despite that, we hope we get the chance to welcome you back again to Admiral Hotel.Kind regardsYulianaGuest Relations Manager

10/10 Excellent

Elisabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien, très bien situé.

10/10 Excellent

Francesco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

8/10 Bien

Bourgeois

Séjour de 3 nuits en juillet 2022

10/10 Excellent

Catherine

Séjour de 1 nuit en juin 2022

8/10 Bien

nadine

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Très bon séjour oui mais ….ménage non effectué 2 jours de suite. Avons demandé le changement de chambre au 2ème jour Ce qui a été réalisé de suite. Pour le reste très bon hôtel!
Séjour de 3 nuits en juin 2022

8/10 Bien

Felix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon séjour..
Séjour de 1 nuit en avril 2022

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022

8/10 Bien

louis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Thierry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bâtiment historique superbement réhabilité avec juste ce qu'il faut de modernité. L'ossature en pin massif est réellement imposante et parfaitement mise en valeur. Seul bémol, la chambre donnant sur une rue très passante est étonnamment bruyante du fait d'une isolation insuffisante.
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Fabrizio

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff, clean rooms in a great location near Nyhavn where there are so many dining options. Only drawbacks were the very expensive breakfast and there was some construction outside the hotel. Would recommend this place for a stay.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Christopher

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Good location but high volume hotel with poor attention to detail and disengaged staff. 10 days of hotels, restaurants and interaction with friendly businesses in Sweden and Denmark. This hotel was our sole disappointment. Starting with entering the room and finding you know what on the surface of the toilet seat. Also, only a handful of parking spots out front (never empty when I passed by for three days) so they send you to a public parking center around the corner where they supposedly get you a better price- over $100 for 2 1/4 days. Ok but then did not get the QR code sent to my phone to get out the garage and when I went to the desk to explain they were visibly annoyed with me, then they found out I was right and resent the code but still grumpy. When we went back to our room to get the suitcases at 11:15AM (well before the noon check out) our room key has been deactivated. Back to the front desk to recode the room key and meet with more exasperation. I very much understand that glitches happen, but when you’re paying over $1300 for three nights it would be nice to be able to talk to the front desk for a moment to sort things out without grimacing and eye rolling. It’s so rare that I write a negative review but this hotel was such an outlier to every other encounter we had visiting Sweden and Denmark.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, within walking distance to town, shopping and historical monuments.
Séjour de 2 nuits en mai 2024

8/10 Bien

Darren

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bathroom floor was dirty and drawers had hair in them. The A/C barely works in 6th floor rooms.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Propreté et personnel et service
Well it’s formerly a warehouse do rooms are tight and our room had a loft with bed. Recommend seniors not take a loft room as the stairs are difficult and sleeping are very tight also. The Admiral is near to everything is the big plus. Not a good value based on rate versus accommodation.
Séjour de 1 nuit en mai 2024

8/10 Bien

Jane

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The front desk staff and concierge were very nice, helpful and quick. We stayed 3 nights and each morning, the cleaning of our room declined greatly daily. The 3rd day we were left with dirty dishes left, no refill of toiletries and less towels than two people need. Our room overlooked the water and we really liked our room excluding the decline of cleaning quality.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Luis, Puebla

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 3 nuits en mai 2024

10/10 Excellent

Ellen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The rooms are beautiful but the ground floor is under renovation, seriously impacting the dining and bar arrangements and waterront access feom the hotel. This wasn't mentioned on the hotel's website. This is a serious downgrade from usual conditions, in my opinion, which guests should be made aware of.
Séjour de 2 nuits en mai 2024

10/10 Excellent

James

Séjour de 3 nuits en mai 2024

10/10 Excellent

Javier, Los Reyes Coyoacan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very well located, it is an old building remodeled, very nice view to the opera house, tho rooms area litle small but modern and clean.
Séjour de 2 nuits en avril 2024
Réponse de Yuliana le 17 mai 2024
Dear Javier,Thank you for your feedback. We're glad to hear that you enjoyed our central location and the beautiful view of the opera house. It's also great to know that you appreciated the modern and clean design of our remodeled building.However, we would like to extend our sincere apologies if the size of the rooms you booked did not meet your expectations. We understand that this may have inconvenienced you during your stay, and we regret any frustration or disappointment this may have caused.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,YulianaGuest Relations Manager

10/10 Excellent

Antonia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Yuliana le 15 mai 2024
Dear Antonia,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

gaetano, messina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Yuliana le 17 mai 2024
Dear Gaetano,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Yuliana le 17 mai 2024
Dear Maria,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

8/10 Bien

Eleri Wyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Great hotel and excellent location but the building work outside the hotel was noisy and disruptive. Would stay again - after the building work has ended.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All staff very helpful and friendly
Séjour de 3 nuits en avril 2024
Réponse de Yuliana le 26 avr. 2024
Dear Kevin,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found all of our staff helpful and friendly during your stay. Providing exceptional service and creating a welcoming atmosphere for our guests is a top priority for us, and we're delighted that our team members made a positive impression on you. Your kind words will be shared with our staff, as they serve as motivation to continue delivering outstanding service to all our guests. We look forward to welcoming you back in the future for another memorable experience!Warm regards,YulianaGuest Relations Manager

8/10 Bien

Debra

Voyage en famille
Les points forts : Propreté et personnel et service
It’s a unique experience staying in this hotel and it’s in a very good area for walking to landmarks, restaurants and shopping. The outside area is under construction so we didn’t get to enjoy that area by the water. Staff was friendly and helpful.
Séjour de 2 nuits en avril 2024
Réponse de Yuliana le 24 avr. 2024
Dear Debra,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your stay at our hotel to be a unique experience and that our location proved to be convenient for exploring landmarks, restaurants, and shopping in the area.We regret any inconvenience caused by the ongoing construction in the outside area, and we appreciate your understanding in this matter. Rest assured, we are working diligently to improve our facilities, and we hope to provide an even more enjoyable experience for our guests in the near future.It's wonderful to hear that you found our staff to be friendly and helpful. Providing exceptional service is at the heart of what we do, and we're thrilled that our team made a positive impression on you during your stay.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future. Warm regards,YulianaGuest Relations Manager

10/10 Excellent

Anna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was in walking distance to everything and it was quiet. Only thing that was a shame was the refurb work so the terrace wasn’t open but would like to revisit once done. Also no one notified us of the refurb work but it didn’t affect our stay
Séjour de 3 nuits en avril 2024
Réponse de Yuliana le 24 avr. 2024
Dear Anna,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel conveniently located and enjoyed the tranquility during your stay. We apologize for any inconvenience caused by the refurbishment work, and we appreciate your understanding. Your feedback is valuable to us, and we look forward to welcoming you back once the refurbishment is complete. We'll ensure that your next visit is even more enjoyable! :)Warm regards,YulianaGuest Relations Manager

10/10 Excellent

Jill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, excellent staff and very nice room.
Séjour de 5 nuits en avril 2024
Réponse de Yuliana le 24 avr. 2024
Dear Jill,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

10/10 Excellent

Nick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible hotel in a great part of town, walking distance to everything you want and need.
Séjour de 3 nuits en avril 2024
Réponse de Yuliana le 19 avr. 2024
Dear Nick,Thank you for sharing your positive review! We're thrilled to hear that you had an incredible experience during your stay at our hotel. Our team works hard to ensure that guests like you have a memorable and enjoyable visit.It's fantastic to know that our location served you well and provided easy access to everything you wanted and needed. We're glad you found our hotel to be in a great part of town.We look forward to welcoming you back for another wonderful experience in the future!Warm regards,YulianaGuest Relations Manager

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great location and our room looked at the water. Beds were comfy. Front desk efficient but not so friendly. In the middle of everything. We could walk to so many places. The breakfast is PHENOMENAL! Everything you might want to eat. Do not miss it! I didn’t like that they stored the linens in the hall between each beautiful stone pillar. They are doing a little renovation so maybe that’s it? Not a fan of the shower. No tub or surround so water is everywhere afterwards. Thx
Séjour de 4 nuits en avril 2024
Réponse de Yuliana le 19 avr. 2024
Dear Sara,Thank you for sharing your feedback with us about your recent stay. We're delighted to hear that you enjoyed the great location of our hotel and the stunning water views from your room. It's wonderful to know that you found the beds comfortable and that our central location allowed you to explore the area easily on foot.We're thrilled that you enjoyed our breakfast offerings and found them to be phenomenal. Providing a diverse and delicious breakfast experience is important to us, and we're glad that it left a positive impression on you.Regarding your concerns, we apologize for any inconvenience caused by the linens stored in the hallways during your stay. Alson, your feedback regarding the shower is valuable, and we will certainly take it into consideration as we continue to improve our accommodations.Your satisfaction is important to us, and we hope that despite these issues, you had an overall enjoyable experience with us. We value your patronage and hope to have the opportunity to welcome you back for a more seamless and comfortable stay in the future.Warm regards,YulianaGuest Relations Manager

8/10 Bien

Pete

Séjour de 1 nuit en avril 2024
Réponse de Yuliana le 15 mai 2024
Dear Pete,We truly appreciate your feedback, and we are happy to read that our colleagues, products, and services have exceeded your expectations.It was a pleasure to have you as our guest at Admiral Hotel and we are looking forward to having you again! :)Kind Regards,YulianaGuest Relations Manager

10/10 Excellent

paula

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love everything about this hotel!
Séjour de 2 nuits en avril 2024
Réponse de Yuliana le 24 avr. 2024
Dear Paula,On behalf of the entire team at Admiral Hotel, I wanted to take a moment to express our sincerest gratitude for choosing to stay with us during your recent visit. We truly appreciate your decision to make us a part of your travel experience. We are happy to read that our colleagues, products, and services have exceeded your expectations.Once again, thank you for choosing Admiral Hotel. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards,Yuliana Guest Relations Manager

8/10 Bien

Valentina

Les points forts : Propreté et personnel et service
Beautiful hotel overlooking the Marina, centrally located and at only 10 minutes from the closest metro station. Very clean and quiet. The only downside was that they are currently under construction on the ground floor and on the marina side of the hotel.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is very helpful, nice and efficient. Any time we asked for something for our room it arrived right away. The location is right on the water and offers great views of the Opera House. The hotel is near lots of great activities and sights
Séjour de 6 nuits en avril 2024

10/10 Excellent

Saskia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel, lovely area and great links to all the sites you want to see
Séjour de 2 nuits en avril 2024

10/10 Excellent

Peter Arie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024