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Avis sur Comwell Copenhagen Portside Dolce by Wyndham

4 out of 5
Comwell Copenhagen Portside Dolce by Wyndham
Alexandriagade 1, Copenhagen, Hovedstaden

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1645 avis sur 2863." "
Note des voyageurs de 8 (Bien), d’après 823 avis sur 2863." "
Note des voyageurs de 6 (Satisfaisant), d’après 227 avis sur 2863." "
Note des voyageurs de 4 (Médiocre), d’après 84 avis sur 2863." "
Note des voyageurs de 2 (Horrible), d’après 84 avis sur 2863." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Eliot

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe Hôtel avec un personnel formidable ! Il se situe à deux pas du métro, hyper pratique. Je recommande sans hésiter !
Réponse de Dubraska, Front Desk le 8 avr. 2024
Dear EliotThank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a wonderful stay and that you appreciated our staff and convenient location near the metro.Your enthusiastic recommendation means a lot to us, and we can't wait to welcome you back on your next visit. If you need any assistance or further information, please don't hesitate to reach out.See you soon!

8/10 Bien

Pénélope

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel
Séjour de 1 nuit en mars 2024
Réponse de Merce le 22 mars 2024
Dear Pénélope,Thank you for taking the time rating us.We are thrilled to read that you enjoyed your stay with us and that our facilities met your expectations.If there is anything that you would like to add, you can contact us directly.Thank you for this time, and we hope to welcome you back in the near future!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2024
Réponse de Front Desk le 19 févr. 2024
Dear FredericThank you for the amazing 10 out of 10 score! We are overjoyed to hear you had such an amazing stay with us and look forward to being able to host you again the future.Have a good day!

10/10 Excellent

Théophile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres agréable séjour dans cet hôtel très moderne.
Très bel hôtel. Propreté impeccable. Personnel agréable
Séjour de 2 nuits en janvier 2024
Réponse de Merce le 9 janv. 2024
Dear Théophile,Thank you for taking the time giving us a review.We are so happy to see that our facilities met your expectations and that you have enjoyed your stay with us.Thank you for your visit, and we hope to welcome you back shortly!Kind regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Saincourt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un très bon hôtel a Copenhague
Cet hôtel très moderne, dispose d'un grand nombre de services accessibles très facilement. Le personnel est souriant et efficace, les chambres d'un bon confort ( mention spéciale sur la literie et oreillers) et disposent d'équipements attendus dans cette gamme. Les petits déjeuners sont variés et de qualité grâce au grand buffet continental. Situation idéale proche du métro pour accès ville et aéroport facilité.
Séjour de 3 nuits en décembre 2023
Réponse de Daniela le 6 janv. 2024
Dear Saincourt,Thank you for sharing your feedback with us. We're glad to hear that you appreciated the modern design of our hotel. We're also delighted that you found great value in your stay and that you were pleased with our location, facilities, and staff. We look forward to welcoming you back and providing you with another great stay in the future. Kind regards Daniela, Reception Comwell Copenhagen Portside

10/10 Excellent

GODARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à Copenhague
Hôtel idéalement situé (ligne de métro à quelques mètres de l'établissement), chambre confortable et silencieuse, petit déjeuner gargantuesque. Un hôtel idéal pour séjour touristique à Copenhague.
Séjour de 3 nuits en décembre 2023
Réponse de Daniela le 31 déc. 2023
Dear GODARD,Thank you for you visit and feedback.We are thrilled to know that you enjoyed your stay with us overall and that the location, the comfort of the room and the breakfast met your expectations.We would like to thank you for rating us so high and we hope to welcome you again in the future.Kind regardsDaniela, ReceptionComwell Copenhagen Portside

10/10 Excellent

STEPHANE, Beauvais

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très récent , propre, chambre supérieur tres agréable , petit déjeuner ok mais beaucoup de monde et l attente pour le café peut être longue .
Séjour de 3 nuits en novembre 2023
Réponse de Magnus le 29 nov. 2023
Dear Stephane,Thank you for taking your time to review our hotel.We are very glad that you enjoyed your stay with us. We do our best to keep the hotel nice and tighty. We do have a lot of guests for breakfast every day. We recommend our guest to come outside the time slot 9am-10am, since that is the most busy period.Have a great day.Best regardsMagnusFront desk

10/10 Excellent

Brandon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay in this hotel
Excellent stay in this hotel. I was extremely satisfied with the quality of the hotel's services and the professionalism of the entire staff, who were irreproachable from the beginning to the end of my stay. The staff was very accommodating, available, efficient and respectful throughout my stay at the hotel, particularly with regard to my special requests (storage of my luggage before check-in and after check-out) and my specific questions (about tourist sites to visit and how to get there). The room turned out to be welcoming, modern, very clean and fitted out with many practical amenities for a long stay (safe, iron, coffee table, desk top, hairdryer and kettle for making hot drinks). The continental breakfast was very complete and varied, with high-quality products and served by a very responsive and efficient staff. The hotel's location is ideal, in the immediate vicinity of the metro 4 (M4)’s Orientaj station (terminus of M4) to get very quickly and without any connection right in to the city centre. I highly recommend this hotel, to which I won't hesitate to come back on my next stay in Copenhagen. Congratulations to all the staff. Greetings from France to our Danish friends.
Séjour de 4 nuits en juillet 2023
Réponse de Sofie le 23 juil. 2023
Dear Brandon,Thank you for taking your time to write us this very kind review, we greatly appreciate it.We are so happy to read that you enjoyed your stay and how many good experiences you have had with us. We look forward to see you again, hopefully in the near future.We wish you a lovely day!Best regardsSofie, Front DeskComwell Copenhagen Portside.

10/10 Excellent

Lue

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
2 mn from metro, very nice room and breakfast
Séjour de 3 nuits en mai 2023
Réponse de Tea le 23 mai 2023
Dear LueThank you for choosing a stay at Portside, and for leaving this rating. I am pleased that everything seemingly met your expectation, we appreciate your honest opinion. We hope to welcome you back soon, and wish you a beautiful evening. Best regardsTea, Reception

10/10 Excellent

DENIS

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour dans ce bel hôtel de Copenhague.
Très bel hôtel récent. La situation est excellente car juste à côté de la station de métro qui conduit au centre-ville de Copenhague. Possibilité aussi de prendre le batobus. Belle chambre de grande dimension. Petit déjeuner excellent avec beaucoup de choix. Je le recommande vivement pour tout séjour à Copenhague.
Séjour de 4 nuits en avril 2023
Réponse de Judy le 6 mai 2023
Dear Denis , Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay and that the hotels location, the room, the breakfast all met your expectations.We hope this would not be the last time we welcome you at our hotel.We thank you for your stay! Sincerely, Judy, Front Desk

10/10 Excellent

Yann

Séjour de 2 nuits en avril 2023
Réponse de JUDY le 28 avr. 2023
Dear Yann, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay & that everything has met your expectations, and we are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place to stay with the subway at the door. I recommend it!
Séjour de 3 nuits en avril 2023
Réponse de Tea le 20 avr. 2023
Dear anonymousThank you for sharing your honest experience with us. I am pleased to read that you rate our hotel 10/10, it is fantastic that everything met your expectations. Please contact us, if you have any inputs for us. I hope that we get an opportunity to welcome you back soon, and wish you a lovely evening. Best regardsTea, Receptione

10/10 Excellent

Sotta

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2022
Réponse de ComwellCopenhagenPortside le 21 sept. 2022
Dear SottaThank you for your recent stay and for taking the time to leave us this wonderful review. We appreciate all your feedback as we use it to optimize our hotel.I am very happy to see that everything was perfect during your stay and that you enjoyed your trip to Copenhagen.We look forward welcoming you again soon. Have a lovely day. Yours sincerely, AstridComwell Copenhagen Portside

2/10 Horrible

Kasper

Séjour de 1 nuit en septembre 2022
Réponse de Sannah le 13 sept. 2022
Dear Kasper,Thank you for taking the time to leave us a review. We appreciate your honest opinion and feedback so we can optimize our hotel.If you have any comments on how we can make future stays better or if you wanna share your experience you are always welcome to contact us.I wish you a lovely day and look forward to hearing from you.Yours sincerely,SannahComwell Copenhagen Portside

10/10 Excellent

Mélanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Comwell Copenhagen Portside Dolce by Wyndham le 21 juil. 2022
Dear Melanie, Thank you for your visit and thank you for taking the time to answer our questionnaire. We constantly strive to improve, and your opinion helps us to optimize the experience for our guests, we therefore appreciate that you wanted to share your honest opinion with us! One of our biggest priorities is that our guests leave us happy and satisfied, we are therefore incredibly happy to hear that you had a good stay with us and that the facilities were right for you. We appreciate your high rating of us, and we hope that we will have the opportunity to welcome you again! Thank you for this time, Melanie. Have a nice day, Yours sincerely Merce, Front Desk Comwell Copenhagen Portside

10/10 Excellent

Mélanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best 4* in Copenhagen
My second time at the hotel. A great pleasure to come back ! The staff is always so nice and helpful. The room, very clean and spacious. Best bed I’ve ever slept on ! I will continue to come back for sure. Best 4* in Copenhagen
Séjour de 2 nuits en mars 2022
Réponse de Sannah le 31 mars 2022
Dear Melanie, Thank you so much for your stay and for leaving us this wonderful review! We strive to give our guests the best service and experience during their stay. I am therefore very glad to see you enjoyed all your stays with us and that we keep living up to all your expectations over and over! We are very happy to have you as our regular guest and we look forward to seeing you again in the near future. Yours sincerely, Sannah, Reception Comwell Copenhagen Portside

8/10 Bien

Julie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bel hôtel, tout neuf, chambre spacieuse, personnel agréable. Nous avions demandé une chambre avec baignoire pour notre bebe par mail, et on nous avait dit qu’ils essaieraient de faire le nécessaire… à notre arrivée on nous annonce qu’avec la chambre qu’on a pris ce n’était pas possible. On aurait aimé le savoir dès le départ. Aussi, aucun moyen de réchauffer les plats de bebe dans l’hôtel, et aucune table à langer…
Séjour de 3 nuits en mars 2022
Réponse de Mads, Receptionen le 23 mars 2022
Dear Julie Thank you very much for review - it means a lot to us as a newly opened hotel, to get feedback from our guests, so thank you very much. In regards to the babyfood and changing-table; I'm very sorry that we don't have the facilities for heating food/changing diapers. It's definitely something that we will consider acquiring in the future; so once again - thank you very much for the feedback. We hope to be able to welcome you back to the hotel in the future, and thank you for choosing us AND providing us with excellent feedback. Kind regards Mads, Reception

10/10 Excellent

Melanie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for business, families and tourists
Super nice hotel, in a really good neighborhood ! The room was nicely decorated, clean. The bed mattress and sheets are marvelous ! I slept so well ! You also have the opportunity the change the air flow and temperature in your room. Which is a + ! The only - is that there is no microwave in the bar/dining area. I could not heat up some food I got :/ Hopefully it will come soon ! I will come back regularly ;)
Séjour de 2 nuits en février 2022
Réponse de Dina le 6 mars 2022
Dear Melanie, Thank you for your visit and for taking your time to reply to our questionnaire. That means a lot to us a newly opened hotel. I am happy to see that you have enjoyed your stay with us. I hope to welcome you back to the hotel again soon, and wish you a very pleasant day. Kind regards Dina, reception Comwell Copenhagen Portside

8/10 Bien

Morad

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Yann

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de Sannah le 14 nov. 2021
Dear Yann Thank you for visit and for taking your time to reply to our questionnaire. That means a lot to us a newly opened hotel. Im happy to see that you enjoyed your stay. I hope to welcome you back to the hotel again soon, and wish you a very pleasant day. Kind regards Comwell Copenhagen Portside

10/10 Excellent

Agnes

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brand New hotel
subway just across thé street
Séjour de 6 nuits en août 2021
Réponse de Esther le 10 sept. 2021
Dear Agnes, Thank you for your visit and for taking your time to write us this review. It means a lot to us as a newly opened hotel. I am very happy to see that you have enjoyed your stay with us. I hope to welcome you back to the hotel again soon, and wish you a very pleasant day. Kind regards Esther, reception Comwell Copenhagen Portside

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour dans un quartier moderne
Hôtel très moderne et grand, bien situé près du port et d'une station de métro, quartier calme avec beaucoup de choses à proximité même si on est éloigné du centre ville. Chambres spacieuses et bien aménagées, par contre pas de mini-bar ! Dommage que le petit-déjeuner ne soit pas inclus, d'autant plus que la réceptionniste a essayé de me le faire payer alors que je ne l'avais jamais pris... Il faut vérifier avant de demander de l'argent!
Séjour de 5 nuits en août 2021
Réponse de Esther le 27 août 2021
Dear Paul, Thank you for your visit and for taking your time to write us this review. It means alot to us as a newly opened hotel. I am happy to see that overall you have enjoyed your stay with us. I hope to welcome you back to the hotel again soon, and wish you a pleasant day. Kind regards Esther, reception Comwell Copenhagen Portside

8/10 Bien

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Tom

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, équipements
It was a nice building with lots of potential, however the service was severely lacking. Bad management covers mistakes by offering free things without having real solution. We spent 4 nights and had to complain about something every day. Day 1: no clear explanation on elevator or any other facilities order lost in restaurant. Had to wait more than 1h. After complaining they explained they lost it and would redo. When it came it was not good at all. When complaining to reception they gave the meal for free. Day 2: when trying to contact roomservice around 23h via the qr code, we constantly got server error. After half h of trying, we went down to check with reception. Apparently no room service after 11pm. Nobody explained. Day 3: after requesting cleaning the night before (they dont do every day), we came home to a dirty room where chairs and shower were not cleaned and paper tissues were not refilled. After complaining, they promised they would do it the day after. Day 4: again came home to a dirty room. Apparently there was miscommunication between reception and housekeeping over shifts. Had to wait more than 30min. But got cleaned in the end. Except for chairs and showers again! Would not recommend if nothing changes. Worst 5 star hotel experience we had so far.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Lucienne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It appears to be in tucked in an industrial area or construction area? Doesn’t matter. It was close to the cruise ship, the beds are extremely comfortable and the service was amazing!
Séjour de 1 nuit en mai 2024
Réponse de Signe le 22 mai 2024
Dear LucienneThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

Hal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly, helpful staff. Loved the free coffee & tea on weekdays. It would be nice to have this offering on the weekend.
Séjour de 2 nuits en mai 2024
Réponse de signe le 22 mai 2024
Dear HalThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

8/10 Bien

Sergio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well decored and mantained. Very basic for the price
Séjour de 1 nuit en mai 2024
Réponse de Signe le 22 mai 2024
Dear SergioThank you so much for your review, we really appreciate it. Looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

David

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Quiet commuter hotel near cruise docks. Small room with big bathroom. Walk in shower. Breakfast buffet actually worth it. Has a few gluten free bread options and a few vegan items. Good coffee
Séjour de 1 nuit en mai 2024
Réponse de Signe le 22 mai 2024
Dear DavidThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

6/10 Satisfaisant

Nancy, Seattle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Signe le 22 mai 2024
Dear NancyThank you so much for your review, we really appreciate it.Looking forward for your next stay.Kind regardsSigne, Reception

8/10 Bien

Nevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
No minibar in the room. Noisy with maintainance or construction in the morning. Parking downstairs full and said to be closed next day. We had to park outside parking lot. Very friendly and helpfull front iffice staff. Both check in and checkout were smooth.clean room. Didnot like not having a minibar in the room.
Séjour de 1 nuit en mai 2024
Réponse de Signe le 22 mai 2024
Dear NevinThank you for taking the time to write us a review, we really appreciate it.We are happy to hear that almost everything lived up to your expectations.We are looking forward for your next stay.Kind regardsSigne, Reception

8/10 Bien

Tyra, Cumming

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in and comfortable room. Great for an overnight stay before catching my cruise.
Séjour de 1 nuit en mai 2024
Réponse de Signe le 15 mai 2024
Dear TyraThank you so much for your review, and your nice words we really appreciate it.We are looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always enjoy staying at the Comwell. Excellent modern facilities and easy to travel to via public transport
Séjour de 1 nuit en mai 2024
Réponse de Signe le 15 mai 2024
Dear AndrewThank you so much for your nice review, and also for your nice words, we really appreciate it.We cannot wait for you to come back again.Kind regardsSigne, Reception

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was ok but the rooms are tiny and theres no bar fridge to store small items like juice or drinks. The hotel is not very close to groceries and cafes. The hotel seems to be more suited to short work trips/conferences rather than for holiday makers. On checking out, I asked to see the account for incidentals before paying but the woman at the desk couldnt do this easily - she had to read each item out from her screen rather than just show me an itemised list. Thats pretty poor service / deficient technology. Nordhavn is a convenient part of Copenhagen to stay but in future I would look for a hotel with bigger rooms and more conveniently located near the groceries and cafes.
Séjour de 6 nuits en mai 2024
Réponse de Dubraska, Front Desk le 23 mai 2024
Dear JohnWe're glad to hear that overall your stay was okay, but we're sorry to hear about the issues you encountered. We understand that room size and amenities like a bar fridge are important aspects of your stay, and we apologize for any inconvenience this caused.We'd like to mention that if available, it's always possible to upgrade to a bigger room for added comfort. Our reception team is available to assist guests with any requests they may have during their stay.Regarding the absence of a bar fridge, we want to highlight that we are a sustainable hotel, and as part of our commitment to reducing environmental impact, we only offer storage for essential items like medicine.We apologize for any inconvenience caused by the limitations of our technology during your check-out process. While we strive to provide the best service possible, we understand that sometimes technology may not meet our guests' expectations. We appreciate your understanding and patience in this matter. If you have any further concerns or feedback, please don't hesitate to reach out to us.

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a lovely stay at Comwell Copenhagen. It is a modern hotel, close to the metro station. It is a very quiet area but a short walk to a few restaurants and obviously easy to get around on the metro. The room was nice a comfortable and the room cleaning policy was very good (only clean when you want it cleaned via QR code). Everything was clean and the staff were very helpful. We really enjoyed our stay and would highly recommend for a stay.
Séjour de 4 nuits en mai 2024
Réponse de Signe le 10 mai 2024
Dear TimothyThank you so much for taking the time to write us a review, and thank you for all the nice words, we really appreciate it.We are so happy that you enjoy your stay here, and we cannot wait for you to come back again.Kind regards Signe, Reception

8/10 Bien

Erwin, Eerbeek

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice hotel with good restaurant. But there is lot of construction going on in the area. And parking under hotel is very expensive.
Séjour de 2 nuits en avril 2024
Réponse de S le 8 mai 2024
Dear ErwinThank you so much for your review, we really appreciate it.We hope that you will come back again another time.Best regardsSigne, reception

8/10 Bien

Suzan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Venlig personale . God hotel. For lidt parkeringspladser.
Séjour de 1 nuit en avril 2024
Réponse de Daniela le 2 mai 2024
Kære Suzan,Tak for dit besøg og at du tager tid til at besvare vores spørgeskema. Din mening betyder meget for os.Vi er glade for at høre, at du havde en god oplevelse under dit ophold og tak for dine ærlige kommentarer. Vi stræber efter at give vores gæster enestående service, komfortabel indkvartering og et mindeværdigt ophold. I forhold til din kommentar om parkeringen er der mange parkeringsmuligheder du kan finde tæt på hotellet, såsom Orient Plads parkeringshus, som ligger i næste gade.Tak for din feedback, og vi håber at byde dig velkommen tilbage i fremtiden. Med venlig hilsen Daniela, Reception Comwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

John

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Enjoyed our stay. Metro right outside the hotel . Original Coffee shop next door. Food store Meny 5 minute walk…indoor cafe deli area and bakery . Neighbourhood restaurants 5 minute walk . Copenhagen downtown area ..15 minutes by metro from hotel .
Séjour de 3 nuits en avril 2024
Réponse de Dubraska, Front Desk le 28 avr. 2024
Dear JohnThanks for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic that you found the convenience of the metro right outside the hotel, as well as the nearby amenities and stores. It sounds like you had a great time exploring the neighborhood and taking advantage of its offerings. We're glad our location worked well for your plans in Copenhagen. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

8/10 Bien

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big rooms and bathroom, comfortable beds and fluffy towels. TV was huge but couldn't get casting to work well. Bathroom products were lacking. Location was super easy, close to the end of the blue line.
Séjour de 3 nuits en avril 2024
Réponse de Dubraska, Front Desk le 24 avr. 2024
Dear JacquelineThank you for sharing your feedback with us. We're delighted to hear that you enjoyed the spacious rooms, comfortable beds, and fluffy towels during your recent stay with us.Regarding the issue with Chromecast, we apologize for any inconvenience you experienced. Please know that our staff is always available to assist with any technical difficulties, including setting up Chromecast. Next time, feel free to reach out to our front desk team, and we'll be more than happy to help ensure your casting experience is smooth and enjoyable.We apologize for any inconvenience because of the lack of bathroom products. Your feedback is valuable to us, and we will address these issues to ensure a more seamless experience for our guests in the future.We appreciate your feedback and hope to welcome you back for another great stay soon.

10/10 Excellent

Karlis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An old industrial portside area that has been completely rebuilt and which is still getting expanded. It's a pleasant area to walk through and enjoy seeing the busy portside activity - ships coming and going, cargo being loaded and unloaded. If the weather turns unpleasant you can wait it out in the very pleasant hotel lobby, and there's the M4 Metro line stop 3-4min walk away from the hotel (oh and there's an umbrella service available by the entrance at the lobby - just swipe ypur keycard). There's also the water ferry stopping right next to the metro stop - metro is very quick and lets you get into the city in a snap, but the ferry will take about an hour to go all the way through all the stops to the other end of Copenhagen, just note that while the metro stop is indoors area with roof cover, the ferry stop isn't (some of the stops later in it's route do have roof cover tho). My trip was very pleasant and in fact I will be returning here in the near future to get to experience some attractions I didn't get to or didn't have time for.
Séjour de 4 nuits en avril 2024
Réponse de Dubraska, Front Desk le 22 avr. 2024
Dear KarlisThank you so much for taking the time to share your experience with us. We're thrilled to hear that you had such a pleasant stay and that you enjoyed exploring the surrounding area.It's wonderful to know that you found our hotel lobby to be a welcoming retreat during less favorable weather, and we're glad you found our umbrella service convenient.We're delighted that you found the nearby M4 Metro line and water ferry to be convenient for exploring Copenhagen. Your detailed description of the transportation options and the area will surely be helpful for future guests.We're thrilled to hear that you plan to return in the near future to experience more of what Copenhagen has to offer. We can't wait to welcome you back and help make your next stay just as enjoyable as the last.Once again, thank you for your glowing review. We look forward to hosting you again soon!

10/10 Excellent

Nadine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Daniela le 23 avr. 2024
Dear Nadine,Thank you for your visit and your feedback. We are happy that your stay was good overall.We value your feedback and are committed to providing a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Kind regards Daniela, Reception Comwell Copenhagen Portside Dolce by Wyndham

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for our family vacation. Stayed 3 nights and the location, rooms and comfort were great. The metro is just around the corner and runs every 3 mins takes you into the centre in less than 10 mins. The ferry terminal is also next to the metro so you can travel to Nyhavn every half hour and enjoy the view from the river. The breakfast buffet was great with loads of choice, although like all prices in Denmark it wasn’t cheap! Around £20 per person - so for a family of 5 cost almost £300 during our stay. (May have been cheaper if pre-booked but we didn’t get this option with Expedia) Overall the hotel is more geared towards business people/conferences but don’t let this put you off because the transport in Copenhagen is so easy and efficient it makes Portside a good alternative from the more expensive and smaller hotels in the centre.
Séjour de 3 nuits en avril 2024
Réponse de Magnus le 17 avr. 2024
Dear Richard,Thank you for taking your time to write this thorough review of our hotel and its surroundings.Its great to see that you enjoyed the hotel and how well it is connected with the rest of the city. It is correct that the metro can take you into the city within minutes. If you prefer a more relaxed trip with a view the ferry is a good but slower alternative. The breakfast is DKK 195 per person per day. It is a big continental breakfast buffet with something for everyones liking.We hope to welcome you back soon.Have a great day.Best regardsMagnusFront desk

10/10 Excellent

Emilia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Magnus le 18 avr. 2024
Dear Emilia,Thank you for taking your time to review our hotel.We are very proud of the nice score and glad that you enjoyed your stay.Have a great day.Best regardsMagnusFront desk

10/10 Excellent

Ole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Utrolig venligt personale, og som bla. gav sig tid til vejledning om parkering mm.
Séjour de 1 nuit en avril 2024
Réponse de Tea le 16 avr. 2024
Kære OleTak fordi at du har taget dig tid til at afgive denne vurdering. Vi er super glade for at du valgte et ophold hos os og hvor er det skønt, at alting ser ud til at have mødt dine forventninger. Det er glædeligt at du var tilfreds med vores service!Hvis du kommer i tanke om forslag der kan hjælpe os til at gøre det endnu bedre, vil vi altid gerne høre fra dig direkte. Vi glæder os til at byde dig velkommen igen og ønsker dig en dejlig dag. Med venlig hilsenTea, Receptionen

10/10 Excellent

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Easy access to metro.
Séjour de 5 nuits en avril 2024
Réponse de Merce le 15 avr. 2024
Dear Scott,Thank you for taking the time rating us.It means a lot to us to see that everything was to your liking and that our location added value to your experience at Comwell Portside.Thank you for this time Scott! We hope to welcome you back in the near future and we wish you a lovely day!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Lio Alberto, Pietrasanta

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Albergo bellissimo in ottima posizione, molto tranquilla e vicinissima alla stazione metro M4 con la quale si raggiunge il centro in meno di 20 minuti. Camere comode e colazione stratosferica.
Séjour de 2 nuits en avril 2024
Réponse de Signe le 14 avr. 2024
Dear Lio Thank you so much for the nice review and for all of the nice words, we really appreciate that.We are looking forward for your next stay and wish you a great day.Best regards Signe, Reception

8/10 Bien

Jurgen

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 6 nuits en avril 2024
Réponse de Dubraska, Front Desk le 13 avr. 2024
Dear JurgenThank you for taking the time to leave such a lovely rating.Feel free to contact us if you are ever back in the area!

10/10 Excellent

Michel

Voyage d’affaires
Super Aufenthalt
Séjour de 1 nuit en avril 2024
Réponse de Signe le 13 avr. 2024
Dear MichelThank you so much for the great review, we really appreciate that.We are looking forward for your next stay.Best regardsSigne, Reception

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Dubraska, Front Desk le 11 avr. 2024
Dear BrianThank you for the amazing 5 out of 5 rating.We are pleased to know that you had a good stay and hopefully we'll see you again in the near future.

10/10 Excellent

Nadine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tolles Hotel für einen Städtetrip! Parkhaus direkt unter dem Gebäude, direkte Anbindung an die Metro, super stylisch, gutes Frühstück, sauber mit sehr freundlichem Personal! Würden wir uneingeschränkt weiterempfehlen!
Réponse de Sannah le 2 avr. 2024
Dear Nadine,Thank you so much for your fantastic review!We are thrilled to hear that you enjoyed your city trip with us and that our convenient parking, direct metro connection, stylish accommodations, delicious breakfast, cleanliness, and friendly staff contributed to a memorable experience. Your recommendation means the world to us!We look forward to welcoming you back on your next visit to the city.Warm regards,Sannah, Front deskComwell Copenhagen Portside

10/10 Excellent

Daming

Voyage en famille
This is a very good hotel. Everything is perfect. Thank you!
Séjour de 2 nuits en mars 2024
Réponse de Sannah le 2 avr. 2024
Dear Daming,Thank you so much for your wonderful review! We are thrilled to hear that you had an enjoyable experience with us and that everything met your expectations. Your kind words are greatly appreciated. We look forward to welcoming you back to our hotel in the near future!Warm regards,Sannah, Front deskComwell Copenhagen Portside