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Avis sur SureStay Plus Hotel by Best Western McGuire AFB Jackson

3 out of 5
SureStay Plus Hotel by Best Western McGuire AFB Jackson
21 Wrightstown/Cookstown Rd, Cookstown, NJ

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 253 avis sur 732." "
Note des voyageurs de 8 (Bien), d’après 233 avis sur 732." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 732." "
Note des voyageurs de 4 (Médiocre), d’après 71 avis sur 732." "
Note des voyageurs de 2 (Horrible), d’après 61 avis sur 732." "

7,4/10

Propreté

8,4/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

JEAN-PHILIPPE

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre propre ( chambre avec animaux). Belle piscine, beaux lobby avec espace détente et jeux. Chambre très spacieuse #140. Personnel courtois. PS : 35$ pet fee non refundable, must pay at check in time.
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 16 août 2023
Dear JEAN-PHILIPPE,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We're glad you appreciated the cleanliness of the animal-friendly room, the beautiful swimming pool, the spaciousness of your room, and the amenities in our lobby. We're grateful for your kind words about our courteous staff as well. Your comments about the pet fee and check-in process are valuable and will help future guests. We look forward to having the opportunity to serve you again in the future.Sincerely,Hotel Manager

4/10 Médiocre

Lynn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dès qu’on entre il y a une odeur désagréable dans l’hotel. Le lobby est beau mais le reste est vieux et laisse à désirer. Les serviettes étaient tachés et vraiment usées. Le déjeuner est limité pas mal comparé à d’autres hôtels et l’odeur est encore pire dans la salle à manger. Mais le staff était très gentil et aidant. Je devais rester 2 nuits mais on a annulé la 2e nuit pour aller ailleurs entre autre parce que la piscine était non fonctionnelle.
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 11 août 2023
Dear Lynn,Thank you for taking the time to share your experience with us. We apologize for the issues you encountered during your stay. It's unfortunate to hear about the unpleasant smell, the condition of the rooms and towels, as well as the limitations with lunch and the swimming pool. Your feedback is important, and we will work to address these concerns to provide a better experience for our guests. We're glad to hear that the staff was kind and helpful, and we appreciate your understanding as we strive to make improvements. We hope you have a better experience if you choose to stay with us in the future.Sincerely,Hotel Manager

10/10 Excellent

Michel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre et tranquille
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Manager le 9 août 2023
Dear Michel,Thank you for sharing your experience. We're glad to hear that you found our hotel to be clean and quiet. Your feedback is important to us, and we're pleased that you enjoyed these aspects of your stay. We hope to welcome you back for another peaceful visit in the future.Sincerely,Hotel Manager

10/10 Excellent

Maxime

Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 1 août 2023
Dear Maxime,Thank you so much for taking the time to provide us with a 5-star rating! We are thrilled to hear that you had a great experience during your recent stay with us. We are constantly working to provide our guests with the best possible service and amenities, and your feedback is incredibly valuable in helping us achieve that goal. We hope to have the opportunity to welcome you back soon and provide you with another fantastic stay.Sincerely, Hotel Manager

8/10 Bien

Marie-Josée

Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 3 mai 2023
Dear Marie-Josée,Thank you for sharing your experience with us. We strive to be the best at what we do and your eight star feedback will only help us reach our goal of being the best. I will share your appreciation with our team, as they are always looking for ways to improve their performance. We look forward to serving you again soon!Sincerely,Hotel Manager

8/10 Bien

Louis-Martin, Montreal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’hôtel est en cours de rénovation. Notre salle de bain était à moitié refaite. Le buffet déjeuner est correct.
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour pas cher
Hôtel vraiment pas cher vous avez pour votre argent dommage pas de ménage dans notre chambre pendant le séjour (6 jours ) pas de petit déjeuner (pas même à emporter comme un autre quality inn) COVID 19 eau qui sent la nature ( la base) et salle de bain qui sent mauvais mais sinon c était pas cher et juste pour dormir parfait les lits étaient bien hôtel juste en face de la base donc pour du passage rapide
Séjour de 6 nuits en juillet 2020

6/10 Satisfaisant

Lyne, Repentigny

Voyage en famille
Les points forts : Personnel et service
Près du sixflags. Personnel accueillant. Déjeuner plusieurs choix. Chambre devrait être rénover. C’était notre 2e séjours à cet hôtel. On a très mal dormi les 2 nuits car plusieurs fêtards. J’ai dû aller à la réception pour qu’elle fasse qqchose. Aussi, la femme de chambre a oublié de faire notre chambre. Pas certain que j’y retournerai! La manager de l’hôtel s’est excusée, sans plus!
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
très propre.très bon déjeuner (grande variété) piscine non ouverte
Séjour de 2 nuits en août 2019

8/10 Bien

Alain

Les points forts : Propreté, personnel et service, confort de la chambre
Bon rapport qualité prix et proche du Six Flags. Déjeuner qui est très correct.
Séjour de 2 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Personnel accueillant, près du sixflags, hotel propre mais demande un peu de rénovation.
Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien
Très pratique pour aller au 6 flags. Chambre agréable avec frigo et micro ondes et petit dej ok. Un peu perdu mais rapport qualité prix OK. Coin café et pâtisseries dans l'entrée assez sympa.
Séjour de 2 nuits en juillet 2018
Réponse de Tracy Gilbert le 2 août 2018
Thank you

8/10 Bien

Farida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hotel
Bel hotel bel accueil ,toute la famille a aimé le fait que c'est un hotel généreux en offrant tout le temps à l'entrée du bon café ,des fruits et petits biscuits ,il n'est pas trop loin du six Flags ,belle piscine extérieure ,j'y retournerais c sûre.
Séjour de 1 nuit en juillet 2018
Réponse de Tracy Gilbert le 2 août 2018
Thank you

10/10 Excellent

Isabelle, Mont-saint-hilaire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Rapport qualité prix excellent. Biscuit, muffin et café servis à l'entrée 24h/24. Petit déjeuner inclus bien correct (pas ceux d'un Fairmont on s'entend mais ca fait la jobe) œufs, bacon, yogourt, gaufre, etc. Chambre très correcte, propre, lit confortable, mini frigo, micro onde, cafetière, coffre fort et Wi-Fi gratuit. Le seul point négatif est qu'autour de la piscine j'ai retrouvé plusieurs "botch" de cigarette. Situé à environ 18km du parc Six Flags à Jackson, près d'une base militaire, en pleine campagne, ne cherchez pas le tourisme autour, il n'y a rien que du gazon et des fermes ! Personnel très gentil. J'y retournerais sans hésiter.

8/10 Bien

Julie, Laval

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau séjour
Beau séjour à cet hôtel. Les lits sont confortables et le personnel est accueillant . La piscine est très bien avec des tables et des parasols sur le bord.Le déjeuner est complet (chaud et froid). L'hôtel offre des petites collations toute la journée (mon chum et mon garçon l'ont beaucoup appréciées ).

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

2/10 Horrible

Shachi

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel uses ground water that has foul smell. My hands smelled so bad after hand washing.
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Dear Shachi, We're genuinely sorry to hear about your experience with the water quality during your stay. We value your feedback and are already looking into this issue. We want to assure you that we are committed to providing excellent service and facilities to our guests. We hope you will give us another opportunity to serve you better in the future. Warm regards,Hotel Management

2/10 Horrible

Monika, Myrtle Beach

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Just dont stay there. I didnt read all the reviews. Black mold and dirty bathroom. Thats all im gonna say
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Dear Monika,We're deeply sorry to hear about your experience. Your feedback is crucial for us to improve. We assure you that cleanliness is a top priority and we're addressing your concerns about the mold and bathroom. We hope you'll give us another chance to provide you with the quality stay you expect from us.Warm regards,Hotel Management

10/10 Excellent

Brandon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly plus offer breakfast.
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Dear Brandon,Thank you for your wonderful review! We're thrilled to hear that our commitment to cleanliness and friendly service made your stay enjoyable. It's also great to know that our breakfast offering was a positive aspect of your visit. We look forward to welcoming you back to our hotel in the future. Warm regards,Hotel Management

8/10 Bien

Craig

Voyage en couple
Les points forts : Équipements
Decent value, breakfast options were very limited but still nice to have. Convenient for Six Flags nearby. Bathroom could have been cleaner.
Séjour de 1 nuit en avril 2024
Réponse de GM le 19 avr. 2024
Dear Craig,Thank you for choosing our hotel during your visit to Six Flags. We appreciate your feedback and are pleased to hear you found our location convenient and our value decent. We apologize if the cleanliness of the bathroom did not meet your expectations and will work on improving this aspect. We also appreciate your feedback on breakfast options and will strive to offer a more varied selection. We look forward to welcoming you back in the future.

10/10 Excellent

Jeffrey

Staff very friendly
Séjour de 1 nuit en avril 2024
Réponse de GM le 14 avr. 2024
Dear Jeffrey, Thank you so much for your 5-star review! We are thrilled to hear that our staff's friendliness made your stay enjoyable. We strive to create a welcoming atmosphere for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to our hotel in the near future. Thanks again for your kind words.Warm regards,Hotel Management

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe and easy access to the base and other local places.
Séjour de 2 nuits en avril 2024
Réponse de GM le 8 avr. 2024
Dear Peter,Thank you for your wonderful 5-star review! We're thrilled to hear that you found our location convenient with safe and easy access to the base and other local places. It's great to know we were able to meet your expectations and we hope to welcome you back to our hotel in the near future. Safe travels!Warm regards,Hotel Management

10/10 Excellent

Skeeter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff
Séjour de 2 nuits en mars 2024
Réponse de GM le 7 avr. 2024
Dear Skeeter,Thank you for your wonderful 5-star review! We are thrilled to hear that our staff made your stay at our hotel enjoyable. We always strive to provide top-notch service to our guests. Your feedback will certainly encourage our team to continue delivering exceptional service. We look forward to welcoming you back in the near future. Safe travels!Warm regards,Hotel Management

8/10 Bien

Carlos

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
Need better cleaning..
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Dear Carlos,Thank you for taking the time to share your experience with us. We appreciate your feedback regarding our cleaning services. We are committed to providing a clean environment for all our guests and your comments will help us improve. We look forward to welcoming you back to our hotel in the near future, where we hope to exceed your expectations.Warm regards,Hotel Management

4/10 Médiocre

Stephen

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté et équipements
The lobby of the hotel is very nice, but that is where it ends. Hotel smells like cigarettes all over and when you get to the room, it was as if it was never cleaned. Dead bugs all over the floor turning white because they have been there a while. Centipedes running around. If you get out of the shower and walk to the bed, you'll have dirt all over your feet. Rooms are dark, the TV kept defaulting to the cable input and you have to manually change it on the TV set to hdmi because you can't use the remote. The rooms need a deep cleaning, the walls have stains and what looks like dead bugs smeared.
Réponse de GM le 1 avr. 2024
Dear Stephen, Thank you for sharing your experience. We sincerely apologize for the discomfort you faced. Your feedback is extremely valuable to us as we strive to improve with each stay. Rest assured, we are taking immediate measures to enhance our cleanliness standards. We hope to have another chance to provide you with a superior experience.Warm regards,Hotel Management

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Richard,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed our clean and quiet environment. We strive to provide such a peaceful experience for all our guests. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

8/10 Bien

Shante

Séjour de 1 nuit en mars 2024
Réponse de GM le 19 mars 2024
Dear Shante,Thank you for taking the time to rate us. It's great to see that you've given us a 4-star rating! We're always striving for excellence and would love to hear any feedback or suggestions you might have for us. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Management

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this place we stay here sobwe can do 2 days on six flags
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Andrew,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay at our hotel and had a thrilling time at Six Flags. Your satisfaction is our top priority and we look forward to welcoming you back for more fun-filled adventures. Safe travels until then!Warm regards,Hotel Management

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Brandon,Thank you for taking the time to rate us with a 5-star review. We're thrilled to see we've met your expectations, even without the details. We hope you had a delightful experience and look forward to welcoming you back for another wonderful stay at our hotel. Your satisfaction is our top priority. Thanks again!Warm regards,Hotel Management

6/10 Satisfaisant

Anusiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mars 2024
Réponse de David le 12 mars 2024
Thank you! We're Happy you're enjoying your time here.

6/10 Satisfaisant

NARESH

Voyage en famille
Les points forts : Propreté et personnel et service
Safe place for a night. Everything was good except two things - Breakfast was not at all good and the bath tub was very old and smells of rust.
Séjour de 1 nuit en mars 2024
Réponse de GM le 11 mars 2024
Dear Naresh, Thank you for your feedback. We're glad to hear you felt safe and generally enjoyed your stay. We apologize for any inconvenience regarding the breakfast and bathtub. Your comments are valuable and we're committed to improving these areas. We hope to have the opportunity to welcome you back in the future for an enhanced experience.Warm regards,Hotel Management

10/10 Excellent

Corey

Séjour de 1 nuit en mars 2024
Réponse de GM le 30 mars 2024
Dear Corey,Thank you for your 5-star rating! We're delighted to know that your stay with us met your expectations. Your feedback is valuable and encourages us to continually strive for excellence. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Management

10/10 Excellent

Alexandra

Séjour de 1 nuit en mars 2024
Réponse de GM le 26 mars 2024
Dear Alexandra,Thank you for giving us a 5-star rating! We are thrilled to know that you had a great stay with us. Your feedback is invaluable and encourages us to always provide exceptional service. We hope to welcome you back very soon for another wonderful experience. Warm regards,Hotel Management

8/10 Bien

Ronny

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de GM le 24 févr. 2024
Dear Amy,Thank you for taking the time to rate your stay at the SureStay Plus Hotel by Best Western McGuire AFB Jackson. We're glad to see that you gave us a 4-star rating! We're continuously striving to provide superior services and your feedback is valuable in this process. We hope to welcome you back in the near future for an even better experience.Warm regards,Hotel Management

8/10 Bien

Dallemand

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice pkace.
Séjour de 2 nuits en février 2024
Réponse de GM le 19 févr. 2024
Dear Dallemand,Thank you for taking the time to leave us a review. We're delighted to hear that you found our hotel to be a very nice place. Your feedback is invaluable to us as we strive to improve with each stay. We look forward to welcoming you back in the near future for an even better experience.Warm regards,Hotel Management

4/10 Médiocre

Elyse

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The bathroom was horrible. We would not even shower in it. There were multiple stink bugs around the property.
Séjour de 1 nuit en février 2024
Réponse de GM le 5 févr. 2024
Dear Elyse, We deeply regret to hear about your experience at our hotel. Ensuring the comfort and satisfaction of our guests is our top priority. We have taken your feedback seriously, and we are addressing the issues you've mentioned. We promise to make significant improvements and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

6/10 Satisfaisant

Stefanie

Voyage en couple
Les points forts : Personnel et service et équipements
I wish I had seen a photo of the jetted tub before booking the hotel. The tub was old and icky so I didn't even get to use it...which was my reason for choosing this hotel in the first place. It was fine for a quick overnight. But I was beyond disappointed that the jetted tub was just a regular, old tub
Séjour de 1 nuit en janvier 2024
Réponse de GM le 5 févr. 2024
Dear Stefanie, We sincerely appreciate your feedback. We're sorry to hear your stay did not meet expectations due to the condition of the tub. We understand how disappointing this must have been for you. Rest assured, we're taking your comments into consideration as we continually strive to improve our guest experience. We hope to have another opportunity to better serve you in the future.

6/10 Satisfaisant

Jerrod

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2024
Réponse de GM le 21 janv. 2024
Dear Jerrod,Thank you for choosing our hotel for your stay. We appreciate your feedback and would love to learn more about your experience to ensure we address any areas that need improvement. If you have specific concerns or suggestions, please feel free to share them with us. We strive to provide the best possible service and appreciate your valuable input.Warm regards,Hotel Management

10/10 Excellent

Joann

Les points forts : Propreté et équipements
Séjour de 1 nuit en janvier 2024
Réponse de GM le 19 janv. 2024
Dear Joann,Thank you so much for your 5-star review! We are thrilled to know that your stay with us met your expectations. Our hotel strives to provide a remarkable experience for our guests, so your feedback is greatly appreciated. We trust that you enjoyed the unique ambience we have worked hard to maintain. We are eager to welcoming you back on your next visit, and we'll strive to make your stay even more exceptional.

6/10 Satisfaisant

SANDEEP

Voyage en famille
Les points faibles : Confort de la chambre
Remote Location
Location was very remote and not convenient at all
Séjour de 1 nuit en janvier 2024
Réponse de GM le 16 janv. 2024
Dear SANDEEP,Thank you for sharing your feedback. We apologize if our location did not meet your expectations. We understand the importance of convenience for our guests. If there are specific aspects you found inconvenient, please let us know so we can work towards improvements. We appreciate your input and hope to have the chance to provide a more favorable experience in the future.Warm regards,Hotel Management

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice budget hotel
Easy to book, texted a confirmation and it was clean! Friendly staff too.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 8 janv. 2024
Dear Frank,Thank you for choosing our hotel and taking the time to share your positive experience. We're thrilled to hear that you found our budget hotel easy to book, clean, and with friendly staff. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,Hotel Management

8/10 Bien

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect for what we needed. Hotel was quiet and neat. Breakfast was eh, but there was food.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 3 janv. 2024
Dear Cynthia,We're delighted to hear that our hotel met your needs and provided a quiet and neat environment. We appreciate your feedback on the breakfast, and we'll take it into consideration to enhance our offerings. Thank you for choosing us, and we look forward to hosting you again for another positive experience.Best regards,Hotel Management

6/10 Satisfaisant

Lei

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Overall it's good. Unfortunately the gym door is broken and can not use it. Hope they fix it soon.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 31 déc. 2023
Dear Lei,Thank you for sharing your feedback, and we're pleased to hear that you had an overall positive experience. We apologize for the inconvenience regarding the gym door and appreciate your understanding. Our team is working diligently to address the issue promptly. We hope to have the opportunity to welcome you back and provide an even better stay with our facilities fully operational.Best regards,Hotel Management

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 31 déc. 2023
Dear Ronald,Thank you for choosing to stay with us and for your 4/5 rating. We appreciate your feedback, and if there's anything specific you'd like to share about your experience, we'd love to hear it. Our aim is to ensure every guest has a fantastic stay, and your insights help us improve. We hope to welcome you back for an even better experience.Warm regards,Hotel Management

8/10 Bien

Eric

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Eric,Thank you for taking the time to provide feedback on your recent stay. We appreciate your rating and value your input. We aim to continually enhance our guests' experiences and hope to welcome you back for an even more enjoyable stay in the future.

8/10 Bien

Mai Lan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 17 déc. 2023
Dear Mai Lan,Thank you for taking the time to provide your rating. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We look forward to welcoming you back soon.

8/10 Bien

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basic but more than adequate economy hotel. Just what we wanted.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 13 déc. 2023
Dear David,Thank you for choosing our hotel and for taking the time to share your feedback. We're delighted to hear that our economy hotel met your expectations and provided just what you needed. We look forward to welcoming you back for another enjoyable stay.

4/10 Médiocre

Jeniffer

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Jeniffer,Thank you for taking the time to share your feedback. We appreciate your input and would like to understand more about your experience to address any concerns you may have. Your satisfaction is our priority, and we hope to have the opportunity to make your next stay more enjoyable.

6/10 Satisfaisant

Michael

Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Michael,Thank you for taking the time to share your feedback. We appreciate your rating and would love to hear more about your stay to better understand how we can enhance our services. Your input is valuable, and we strive to make every guest's experience exceptional.

10/10 Excellent

Hunter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de GM le 23 févr. 2024
Dear Hunter, Thank you for taking the time to rate us with a 5-star review! We're thrilled to know your stay at our hotel met your expectations. Your rating speaks volumes about your experience and we're grateful for it. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,Hotel Management