Dear George,Hope you like the style and layout of the hotel. Hope you enjoyed the stay with HGI Snowdonia.Thanks

Dear Laura,Its wonderful that you have enjoyed your stay with us, both the spa and hotel room.

Hi Kate,Thank you for your feedback! We're glad to hear that you had a lovely stay and found our hotel clean and tidy. It's important to us that our guests enjoy a well-maintained environment, and we're pleased we could deliver that for you. If there's anything we can do to make your next visit even better, please let us know. Thanks for choosing to stay with us, and we look forward to welcoming you back soon!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi Martin,Thank you for your feedback! We're delighted to hear that our staff's friendliness made a positive impression on you. Creating a warm and welcoming atmosphere is important to us, and we're glad you experienced that during your stay. If you have any additional comments or suggestions, we're here to listen. We look forward to welcoming you back for another enjoyable visit!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi Nicholas,Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed our stunning location next to Surf Snowdonia and that our restaurant served delicious food for lunch and dinner in a clean setting. It's great to know that you appreciated our superb spa facilities, with the outdoor pool and beautiful views of the Welsh valleys adding to the charm. I'm sorry to hear about the inconvenience of being on a dog-friendly floor without prior notice. We'll work on providing clearer information during booking to avoid such surprises. Despite this, we're glad that your overall experience was brilliant and that you'd stay with us again. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay. Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Wayne, we're pleased to hear that you enjoyed your stay at the Hilton and found our hotel great! Your feedback regarding Surf Snowdonia is valuable to us, and we understand your concerns about its impact on the surroundings. We'll pass along your comments to the appropriate team for further consideration. Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Joshua,We're glad to hear that you appreciated our hotel's location in a lovely area. However, we're sorry to hear about the issue you experienced with the heating in your room, resulting in discomfort due to the cold. Ensuring a comfortable stay for our guests is a priority, and we apologize for any inconvenience caused. We will address this matter with our maintenance team to ensure that the heating systems are functioning properly in all rooms. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi Josh,We're thrilled to hear that you had a lovely stay with us and enjoyed our spacious rooms and fantastic spa! Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could exceed your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience soon!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Nicola,We're absolutely delighted to hear that you had a fantastic stay with us! Providing exceptional service and maintaining high standards are top priorities for us, so it's wonderful to know that our staff's friendliness and the cleanliness of our hotel contributed to your enjoyment. Thank you for choosing to stay with us, and we sincerely appreciate your kind words. We look forward to welcoming you back for another fantastic stay in the future! Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi there! Thank you so much for taking the time to share your positive experience at Hilton Garden Inn Snowdonia. We're thrilled to hear that you found our hotel fantastic and enjoyed our clean and comfy beds. Our staff takes pride in providing exceptional service, and we're glad that their efforts made a difference during your stay. It's also great to know you enjoyed our restaurant and shop. We always strive to create a memorable experience for all our guests, and your feedback means a lot to us. We hope to welcome you back soon for another enjoyable stay!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi there! Thank you so much for your kind words about our amazing views and perfect location. We're delighted to hear that you had a great stay with us. We appreciate your feedback regarding the sofa bed mattresses. We apologize for any inconvenience caused and would like to assure you that we take all guest feedback seriously. We will make sure to address this issue with our housekeeping team to ensure that all our guests have a comfortable sleep in the future. Thank you again for your wonderful review and your five-star rating. We're thrilled that you found our team to be amazing and enjoyed your time at our hotel. We can't wait to welcome you back for another great stay in the future. Have a fantastic day!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi there! Thank you for taking the time to share your experience at Hilton Garden Inn Snowdonia. The team is thrilled to hear that Curtis and Shane went above and beyond to make your stay memorable. Offering a complimentary room upgrade is just one of the ways we show our appreciation to our guests. It's also fantastic to know that you found the hotel to be clean and tidy throughout your visit. We can't wait to welcome you back again soon for another excellent stay. See you then!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi there! Thank you for taking the time to share your experience at Hilton Garden Inn Snowdonia. The team is thrilled to hear that Curtis and Shane went above and beyond to make your stay memorable. Offering a complimentary room upgrade is just one of the ways we show our appreciation to our guests. It's also fantastic to know that you found the hotel to be clean and tidy throughout your visit. We can't wait to welcome you back again soon for another excellent stay. See you then!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi there! Thank you for taking the time to share your experience at Hilton Garden Inn Snowdonia. The team is thrilled to hear that Curtis and Shane went above and beyond to make your stay memorable. Offering a complimentary room upgrade is just one of the ways we show our appreciation to our guests. It's also fantastic to know that you found the hotel to be clean and tidy throughout your visit. We can't wait to welcome you back again soon for another excellent stay. See you then!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi there! Thank you for taking the time to share your experience at Hilton Garden Inn Snowdonia. The team is thrilled to hear that Curtis and Shane went above and beyond to make your stay memorable. Offering a complimentary room upgrade is just one of the ways we show our appreciation to our guests. It's also fantastic to know that you found the hotel to be clean and tidy throughout your visit. We can't wait to welcome you back again soon for another excellent stay. See you then!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi Georgia! Thanks for taking the time to leave a review. We're glad to hear that you found our hotel nice. However, we're sorry to hear that cleanliness was not up to your expectations. We take cleanliness very seriously, and we apologize for any inconvenience this may have caused. Our housekeeping team works diligently to ensure that all our rooms and public areas are clean and well-maintained. We appreciate your feedback and will definitely be looking into this issue to make improvements. We hope to have the opportunity to welcome you back in the future to show you the high standards we strive for. Thanks again for sharing your experience with us!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Stephen, Thank you for taking the time to share your positive experience at Hilton Garden Inn Snowdonia! We are thrilled to hear that you found our staff to be very friendly and helpful. Our team takes great pride in providing exceptional service to all our guests. We're delighted that you enjoyed our well-maintained and spacious rooms. It's fantastic to know that the facilities met your expectations and that you were able to take in the stunning views. We strive to create a comfortable and enjoyable atmosphere for all our guests. Once again, thank you for your kind words. We hope to welcome you back to Hilton Garden Inn Snowdonia soon for another memorable stay!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Hi there! Thank you so much for your lovely review of Hilton Garden Inn Snowdonia. We're thrilled to hear that you had a nice stay with us and that our friendly staff made a positive impression. Providing excellent service is one of our top priorities and we're glad to hear that you experienced just that. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future. Have a great day!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi there! Thank you so much for taking the time to share your feedback regarding your recent stay at our Hilton Garden Inn Snowdonia. We're thrilled to hear that you found our hotel to be amazing, very clean, and relatively new. However, we're truly sorry to learn about the unpleasant check-in experience you had. We apologize for any inconvenience caused and for the delay in checking you in after your long hike. Our team strives to provide exceptional service, so it's disappointing to hear that we fell short on this occasion. We appreciate your valuable feedback, as it helps us improve our guest experience. We hope that despite this, you were able to relax and enjoy your stay with us. We'd love the opportunity to make it up to you, so please don't hesitate to reach out to our guest services team should you need any assistance in the future. Thank you again, and we hope to welcome you back to Hilton Garden Inn Snowdonia soon.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Kevin, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Hi Luke! We're thrilled to hear you had a stunning experience at Hilton Garden Inn Snowdonia! Our team takes great pride in providing exceptional service with a friendly touch. We're also delighted that you enjoyed the magnificent views surrounding the hotel. Maintaining a clean and tidy environment is a top priority for us, so it's wonderful to know that you noticed. We greatly appreciate your kind feedback and hope to welcome you back for another memorable stay in the future. See you soon!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

I'm sorry to hear that your stay was not to your standard that you would expect. We pride ourselves on giving exceptional service at all times. Please accept our sincere apologies that this was not the cast on this occasion.

Hi there! Thank you for taking the time to share your experience with us. We appreciate your feedback and value your input. We understand that our hotel might not have met your expectations in terms of its style and amenities. While we strive to provide a comfortable and clean environment for our guests, we also recognize that different individuals may have different preferences. We apologize if our hotel's design did not match your personal taste. If you ever decide to give us another chance, our team would be more than happy to assist in finding accommodations that better suit your needs. Thanks again for your review, and we wish you safe travels ahead!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear guest, Thank you for sharing your feedback about your recent stay at Hilton Garden Inn Snowdonia. We appreciate your comments and would like to address your concerns. We are sorry to hear that your experience this season was only average compared to last year's enjoyable stay. We understand that consistency is important to our guests, and we strive to provide exceptional service throughout the year. We would like to assure you that we value your feedback and constantly work towards improving our guest experience. If there are specific areas you feel we can enhance, we would greatly appreciate your insight. Your satisfaction is our top priority, and we genuinely want to make any necessary adjustments to ensure an outstanding stay for you in the future. Once again, we apologize for any disappointment you may have encountered and hope that you will give us another opportunity to exceed your expectationsWarm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Amy, Thank you for choosing to stay at Hilton Garden Inn Snowdonia and for sharing your positive feedback with us. We are delighted to hear that you had a lovely stay while exploring Llandudno, and we appreciate your recommendation. It is our aim to provide our guests with a memorable experience, and we are thrilled to know that we met your expectations during your visit. Our team takes great pride in delivering excellent service and ensuring that our guests have a comfortable and enjoyable stay. We hope that you had the opportunity to explore the beautiful surroundings of Snowdonia National Park during your time with us. Our location offers easy access to the stunning natural beauty that the area has to offer, and we are pleased to know that you had the chance to experience it. Once again, thank you very much for your kind words and for recommending Hilton Garden Inn Snowdonia. We look forward to welcoming you back in the near future for another memorable stay. Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Jacqueline, Thank you for choosing to stay at Hilton Garden Inn Snowdonia and taking the time to share your positive review. We are delighted to hear that you had an excellent stay and found your room comfortable. Our team takes pride in providing exceptional service, and we are thrilled that you found our staff to be very helpful. Your kind words will be passed along to them, as recognition of their efforts. We are glad to know that you enjoyed our breakfast. Our team strives to offer a wide variety of options to cater to our guests' preferences, and we are pleased that you recommend it. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to Hilton Garden Inn Snowdonia in the future.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Heidie,Thank you for choosing Hilton Garden Inn Snowdonia for your short holiday! We're delighted to hear that you had a lovely stay.Our location, nestled near Mount Snowdonia, offers breathtaking views and easy access to nature. However, we understand that personal preferences vary, and we're sorry to hear that you found it too close to the mountain. We hope this didn't overshadow your overall experience.Your feedback is important to us, and we appreciate your positive comments about our property. If you decide to visit again, please don't hesitate to reach out, and we'll ensure your stay meets your expectations. We're here to make your next visit even more enjoyable.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Hilton Garden Inn Snowdonia. We truly appreciate your comments and would like to address your concerns. We are delighted that you found our property to be clean and stylish. However, we regret to learn that your room fell short of your expectations in terms of comfort. We value your feedback and will certainly revisit this aspect to ensure we provide a more enjoyable experience for our guests. Regarding the breakfast pricing, we apologize for any frustration this may have caused. Our intention is to encourage guests to pre-book breakfast by offering a reduced rate. We understand your point about the buffet concept and we appreciate your feedback. We will review our policy to see if any adjustments can be made in order to provide a fair approach for all guests. We are sorry to hear that you encountered an unpleasant attitude from one of our staff members. This is not the level of service we strive to provide, and we will address this matter with our team immediately. We value our guests and aim to create a welcoming and friendly atmosphere at all times. Once again, we appreciate your feedback as it allows us to improve and enhance our guest experience. We hope that you will consider staying with us again in the future, as we would welcome the opportunity to provide you with a more comfortable and enjoyable stayWarm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at Hilton Garden Inn Snowdonia. We sincerely apologize for any inconvenience you experienced during your visit. We were saddened to learn about the issue you encountered with a used towel that did not belong to the hotel. Please rest assured that this is not representative of the high standards we strive to uphold. Our housekeeping team is usually very thorough and attentive, and we apologize for any oversight in this instance. We will address this matter with our team to ensure it is not repeated in the future. We are also concerned to hear that you experienced itching on your face and legs during the first night, which has left your face feeling sore. We understand how uncomfortable this must have been for you, and we apologize for any discomfort caused. If you haven't already done so, we recommend seeking medical assistance to ensure your well-being and provide appropriate treatment. At Hilton Garden Inn Snowdonia, guest satisfaction is our utmost priority, and we regret that we fell short of your expectations in this case. We would appreciate the opportunity to discuss your experience further and make it right. Please reach out to our management team at your earliest convenience, so we can address your concerns directly. Thank you once again for sharing your feedback with us. We truly value your comments and hope that you will give us another opportunity to better serve you in the future. Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,Thank you for choosing Hilton Garden Inn Snowdonia and taking the time to share your feedback. We're delighted to hear that you were impressed with your overall experience, especially with our friendly and helpful reception and dining room staff.We sincerely apologize for the oversight regarding the toiletries and the bed linen. Your comfort is our priority, and we appreciate your valuable input. We will certainly address these concerns to ensure a more enjoyable stay for our future guests.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back soon, offering an even more exceptional stay.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team