Hall

Avis sur Motel 6 Conway, AR

2 out of 5
Motel 6 Conway, AR
810 Museum Rd, Conway, AR

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 440 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 86 avis sur 1000." "

8,2/10

Propreté

8,6/10

Personnel et service

6,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Karine

Séjour de 1 nuit en janvier 2024
Réponse de Motel 6 management le 2 mars 2024
Thank you for your wonderful review. We truly appreciate it

6/10 Satisfaisant

Sheila

Les points faibles : Équipements
Z
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Toni

The entrance had a horrible strong smell of cigarettes that made me start coughing so much that I nearly threw up.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Motel 6 Conway Management le 14 mai 2024
Thank you very much for your wonderful review. We truly appreciate your feedback and we hope to see you again soon.

10/10 Excellent

Arika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always have a great experience while staying here
Séjour de 1 nuit en mai 2024
Réponse de Motel 6 Conway Management le 11 mai 2024
Hi Arika! Thank you for your wonderful view and your continuous trust in hotel stay with us. We are glad you had a great experience with the recent stay. We hope to see you again soon.

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Motel 6 conway management le 10 mai 2024
Hi Judith! Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

2/10 Horrible

Corey

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The beds were horrible, the first room the fan squealed, the drain plug was broken in the second. Drywall was cracking, the entire 3rd floor smells like smoke though many of the rooms are non smoking, if the rooms smell like smoke you should be allowed to smoke in them. No late checkouts, and they sure do rush you out! I had an alarm set to give us half an hour to get packed, as we had just checked in not 8 hours before checkout, and they called almost an hour before checkout, then knocked on the door half an hour before, and again 15 minutes before checkout. Very much unimpressed. The owners are too cheap to even maintain the pool, and closed it instead of taking care of it.
Séjour de 1 nuit en mai 2024
Réponse de Motel 6 Conway Management le 8 mai 2024
Thank you for taking the time to share your recent experience. We're sorry to hear that it fell short of your expectations, though we appreciate your feedback.Just to clarify, the pool was indeed closed for the season, hence the cover. We regret any inconvenience this may have caused, but it's a standard practice during off-season periods.Regarding the other issues you mentioned, we apologize for the discomfort you experienced with the beds, rooms, and the lingering smell of smoke on the third floor. We'll certainly look into these matters, though we must emphasize that smoking is strictly prohibited in non-smoking rooms, regardless of any scent residue. Please keep in mind certain rooms on the third-floor are smoking rooms therefore, there may be small present outside of their room if they are opening and closing doors. This is bound to happen as this is a hotel. As for the checkout process, we aim to adhere to our policies, including timely departures, to accommodate incoming guests. We understand this may have felt rushed, and we apologize if it inconvenienced you.Your feedback is valuable to us, and we'll use it to improve our services. We hope you'll give us another chance to provide a more satisfactory experience in the future.

2/10 Horrible

Cory

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They had bedbugs
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 16 mai 2024
Hi Cory, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

2/10 Horrible

jayson

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wasn’t terribly dirty but it was run down. It was beaten up and holes and I couldn’t even stay the whole time. I left early. So hotel owners a little information of smoke and heat. Smoke and heat both rise. So when you place all of you smoking rooms on the first floor the smoke rises up to the second and third floors. Also when you have non smoking rooms you should also enforce the no smoking in those rooms. When I was loading and un loading my vehicle because I had a pageant to do I had ten bags between everything. So to put in the room and go to do makeup then to go to page at I passed the front desk 15-20 times and I only saw someone twice. Once when I checked in and once when I was leaving at 3 in the morning because I couldn’t stand the smoke and my headache anymore. I would not stay at this hotel. Also the toilets are kids toilets that they use in preschools. Very cheap remodel.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 16 mai 2024
Hi Jayson, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service, housekeeping was great as well
Séjour de 3 nuits en avril 2024
Réponse de Motel 6 Conway Management le 8 mai 2024
Thank you for your wonderful review. We truly appreciate the good words. We hope to see you back soon

2/10 Horrible

Benjamin

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I usually don’t complain about hotels especially cheap ones because when you have to stay somewhere you have to stay, but I couldn’t even shower in the shower, poop stains in the actual shower, almost made me throw up, ended up just using the bed even tho I was worried about that being dirty too. Not a good stay. Wet floors when I walked in as well
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Benjamin,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Horrible

Farmehr

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was terrible! The pet friendly rooms are on the third floor which is also the smoking floor! My pillow was stinking of old cigarettes! The room had several dog pee spots and the little tray under the ice bucket had cigarettes stains and burnt on it! It was a horrible experience!
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Farmehr,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet. Helpful staff. Brought a chair since there was none in the room. Fitness Center not available.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Donald,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in was amazing. Even though I reserved through a third party, the desk clerk was able to find, validate and complete my reservation and check in process in 2 minutes. Wonderful. Although I was unable to use it, the facility shares a parking area with a Starbucks!
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 22 avr. 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

10/10 Excellent

Samuel, Cameron

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very nice for price
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 22 avr. 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

8/10 Bien

Kelsi

Séjour de 2 nuits en avril 2024
Réponse de Motel 6 Conway management le 13 mai 2024
Thank you for your wonderful review. We truly appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Tara

Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway management le 13 mai 2024
Thank you for your wonderful review. We truly appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Leah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Very friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 22 avr. 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

6/10 Satisfaisant

Sarah

Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 26 avr. 2024
Hi SarahThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 12 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 Bien

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was friendly and helpful. Bathroom was nice. A shortage of electric outlets and workspace was a hindrance.
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 12 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 Bien

Taylor

Les points forts : Propreté et personnel et service
Enjoyed my stay.
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 10 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

6/10 Satisfaisant

Dave

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Basic room. Well used but clean enough. Expedia changed way too much for what I got. No breakfast or even shampoo in the shower. But, the bed was comfortable, water hot and decent water pressure. Starbucks and other places to eat are close. Close to I40
Séjour de 2 nuits en avril 2024
Réponse de Motel 6 Conway Management le 10 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

4/10 Médiocre

Carol

Les points faibles : Équipements
There was no breakfast. I couldn’t go to the bathroom upon arrival. The room was clean but the furnishings were bad. Hole in ottoman.shelves etc not completely painted.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 18 avr. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bien

Maxine, Wichita

Voyage en couple
Curtain would not cover window correctly. No kleenex in room. No breakfast. Needed comforter or extra blanket on beds. Hotel was pretty clean overall.
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 10 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

James

All good
Séjour de 1 nuit en avril 2024
Réponse de Motel 6 Conway Management le 10 avr. 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a quiet place and staff was nice
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 conway management le 1 avr. 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Clint

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very friendly and helpful, The bathroom really needed an upgrade. All else was great
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 conway management le 1 avr. 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 Excellent

Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had an overall good experience with motel 6 in Arkansas.
Séjour de 2 nuits en mars 2024
Réponse de Motel 6 conway management le 29 mars 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 Conway Management le 30 mars 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

8/10 Bien

Ann

Voyage avec des animaux de compagnie
Les points forts : Équipements
Nice room
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 conway management le 29 mars 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

2/10 Horrible

Starr

Séjour de 2 nuits en mars 2024

8/10 Bien

Tammie

Voyage d’affaires
Les points forts : Propreté et personnel et service
Check in easy, staff nice but room smelled funny & that was the hardest mattress Iv'e ever slept on!
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 27 mars 2024
Hi Tammie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Bien

Phillip

Les points forts : Propreté, personnel et service, équipements
Everything seems to be broken and needing repair the fitness center is closed, the laundry is not working. The elevator doesn't quite stop at the level of the deck. the rooms are good but need a deep clean. The staff is wonderful. Will be staying there just the same
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 conway management le 16 mars 2024
Hi Phillip! Thank you for the review and feedback. Our fitness room is indeed under maintenance. Due to safety for everyone we have decided to close the fitness room temporarily. The elevator is working as designed. All inspections reports are current and up to standards. The guest laundry is indeed operational. The only item not working is the laundry soap dispenser. As an alternate method of purchasing, we have to laundry soap available for purchase at the front desk as the flyer indicated. We appreciate you feedbacks me look forward to seeing you again soon

10/10 Excellent

Martin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to I40, close to shopping and restaurants. Clean everywhere and the staff was nice and helpful. Like all Motel 6s I've been in lately some accommodations were out if order.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 20 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Arika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed multiple times, we love the area and it’s been a good stay with great people and guest
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 20 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Lonna

Séjour de 7 nuits en mars 2024
Réponse de Motel 6 Conway Management le 30 mars 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

10/10 Excellent

Arika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We like it bc our favorite places to eat/drink are next door, the staff is friendly! Room is great! Elevator has a funny smell but otherwise we have had no issues stayed more than once and will be back
Séjour de 1 nuit en mars 2024
Réponse de Motel 6 Conway management le 8 mars 2024
Thank you for your wonderful review. Rightfully appreciate your good words. We hope to see you back soon.

10/10 Excellent

BEV

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upscale for a Mot6! Great Value! Highly recommend!
Séjour de 1 nuit en février 2024
Réponse de Motel 6 Conway management le 6 mars 2024
Thank you for your wonderful review! We truly appreciate your good words. We hope to see you again soon.

6/10 Satisfaisant

Barry

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
It was fine. Not dirty, but holes in carpet, huge dip in bed I filled in with a pillow. Overall it was okay and the staff was nice.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi BarryWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, équipements
It was clean. Accommodating. Bree was an excellent employee. Very nice respectful and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Motel6 conway management le 4 mars 2024
Thank you for your wonderful review. We truly appreciate your kind words. I hope to see you soon.

6/10 Satisfaisant

Michelle

Voyage en couple
I found a syringe in the bathroom
Séjour de 2 nuits en février 2024
Réponse de Nancy Y. le 6 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Norma, Arlington

Séjour de 2 nuits en février 2024
Réponse de Motel 6 conway management le 29 mars 2024
Thank you for your wonderful view and your good words. We hope to see you back soon.

4/10 Médiocre

Roy

Voyage d’affaires
My room has outlets that don’t work and a mirror torn off the wall. I am so disappointed.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 28 févr. 2024
Hi Roy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Motel 6 Conway management le 4 mars 2024
Thank you for your wonderful review. We truly appreciate your kind words. We hope to see you back soon.

8/10 Bien

Jennifer

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Convenient and good price. Safe.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Jennifer, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very couteous and friendly. The bed was great. Best sleep in months.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Heath T.

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 23 févr. 2024
Hi Heath T.,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Personnel et service
No breakfast
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 22 févr. 2024
Hi Andrew, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Bien

Betty

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The the fire service didn't work.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 14 févr. 2024
Hi Betty,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6