Comté de Saint-Louis - Réservez votre appartement pour un week-end

« I canceled my booking with in 1 hour of making the booking. it was not the location I wanted. it showed refundable but when I tried to get my money back I spent days and hours on the phone with Expedia and the host. the charge was definitely from the host but they refused to admit they charged me. I waited for 7 business days and then Expedia gave me the go ahead to dispute the charge. I will never book with them again and their customer service is terrible. »

« Beautiful neighborhood. Very clean. »

« Bed was a full not a queen. Room stank of marijuana. Bed was an extremely worn out box spring that collapsed towards the middle. There were two twin beds in the closets we used instead but there was no spare bedding or linens in the place. The only soap in the place was a hand soap. Nothing for showers. Only two towels. If you wanted to wash your hair or something you were out of luck. The only dresser or place to put things was broken with a sign saying not to touch it. We almost left...

« Actually I end up not staying a night of the scheduled 3 nights. I tried to get s refund but it seems the modus operande is to exhaust your patience and time so as to make you give up your claim. First, the host failed to provide any instruction as to check in, how to get the keys, and most important is that after 10PM, nobody’s there to attend to you! Arrive 12AM after a 4-hour drive and end up not able to check in. Contacted the number in the email which end up to be a call to Switzerland,...

« I liked that the air conditioner worked. Otherwise, the place was a dump in need of repair. The outside doors to get in the hallway were broken. So, anyone could get in. There was a full kitchen with absolutely nothing to go with it. Not even a small coffee maker. Towels in the bathroom were hand towels or floor towels, not bath size. Oh, and the remote was broken held together with a hair tie around 1 AA battery and one AAA. After purchasing batteries and installing them it still didn’t work....

« Great stay! We had everything we needed and the communication was perfect! »