Comté de Mathews : Complexes hôteliers

« The rooms were very comfortable and quiet. All activities were easily accessible. We did have to ask for a coffee maker and there was no large trash can in the kitchen. But those were quickly resolved. »

« When we arrived, we checked in and our room was not clean, though it had been released for check in. The front desk staff was unhelpful, did not have any sense of urgency or empathy for the situation. We learned it was a much larger issue that just our unit, with more than 20 units that needed cleaned, and several families waiting in the lobby for access to their rooms. After over an hour waiting for housekeeping, or even a timeline for remedy, we opted to find lodging elsewhere. I did receive...

« This property was older and well built, very clean, quiet, covenant to shopping, dinners and Bush Gardens. The only issue my husband and I had with the unit was the thermostat clearly didn’t work at all. We made the best of our situation. It was warm at times very warm, we tried turning the temperature down; that didn’t work and the cool tab didn’t work. So we just opened the window. But overall it was a good stay. »

« "We had a wonderful time during our stay! The week we visited was incredibly hot, and the indoor pool was a perfect place to cool off. The kitchen was fully stocked with everything we needed for a family stay, and the air conditioning made the heat much more bearable. Thomas was incredibly responsive throughout the booking process, helping us secure the unit with ease—even on short notice. Highly recommend!" »