Comté de la ville de Williamsburg : Complexes hôteliers

« Loved staying here! Very clean room (and I’m pretty particular). Lots of fun things to do on the property (mini golf, heated pool, theater, arcade set to free play mode). Staff was very friendly! My only complaint would be the parking spots are too tight. Everything else was wonderful! »

« All was very good except for check in. We were sent to a condo that »

« Beautiful setting and a lovely unit. »

« Love the laundry in room, kitchen amenities, comfortable beds. »

« We had a great stay. Since it was around a holiday, it was very busy in the area. There was some initial confusion regarding confirmation of our stay. Really glad that was figured out before our arrival. The unit was nice, spacious, and as advertised. We didn’t get a chance to use the resort amenities as it was a short stay. However, the grounds looked nice and well kept. Would definitely stay again. »

« The unit was clean but very rundown stains holes in lampshades etc. also poorly constructed so you could hear everything from other units doorbell wasn’t marked and people upstairs had a lot of guests that kept ringing our bell. The beds were really uncomfortable and the linens were really rough. Would definitely not stay there again My daughter did use the spa and it was just ok »

« When we arrived, we checked in and our room was not clean, though it had been released for check in. The front desk staff was unhelpful, did not have any sense of urgency or empathy for the situation. We learned it was a much larger issue that just our unit, with more than 20 units that needed cleaned, and several families waiting in the lobby for access to their rooms. After over an hour waiting for housekeeping, or even a timeline for remedy, we opted to find lodging elsewhere. I did receive...

« First of all, be aware of what you are renting. The "cottages" are actually townhomes and there are four per unit. The walls are extremely then/poorly insulated so you feel like you’re staying with the other people who are next door. That said,, the place was comfortable & clean, but not meticulously maintained. The units are showing their age for sure. The staff was incredibly responsive and friendly. They really made the stay outstanding.Basically, if you’re going to stay here, bring earplugs...