4/10 Médiocre
Alexis D.
3 juil. 2025
Decent stay but lots of maintenance issues
We were most excited for our stay in Como. First, the town is adorable! We love how close we were to walk into town and the waterfront.Second, we thought based on the previous reviews that our apartment would also live up to all the other reviews. Unfortunately, it was not satisfactory and had many issues throughout our stay.There are showers without guards so the water leaked all over the bathrooms. There was a known leak in the main bathroom where they put a pot under it and would be filled to the brim with water each day, and required us to dump the water otherwise it would overflow and leak to the ground. Next, the toilet seats in all bathrooms were loose and would move all around. After two days of alerting the manager, they finally sent someone to fix the issues. They said they had to buy shower guards and new seats and it wouldnât arrive in time during our stay. Next, they advertised that they had a washer and dryer, but upon arrival found out they do not. As a mother on a multi-leg trip through Italy with two kids, I would not have selected this apartment as we had no where to wash our clothing. They told us about a place within the block but it was a dry cleaners and not a laundry mat.Lastly, they have 5 garbages which have very specific instructions, but not clear labels. We felt this was very complex and hard to understand. Overall, itâs a decent stay but does not live up to the other reviews or experiences, and we came away very disappointed.
Alexis D.
Séjour de 3 nuits en juin 2025