Avis
9,2
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
10/10 Excellent
Stephen
Voyage en famille avec de jeunes enfants
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Dear Stephen,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.Sincerely,Kim Black
10/10 Excellent
Robin
24 mars 2024
Robin
Séjour de 1 nuit en mars 2024
Réponse de Kim Black le 24 avr. 2024
Robin,Thank you for your score and hope to see you soon.
10/10 Excellent
james
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
james
Séjour de 1 nuit en mars 2024
Réponse de Kim Black le 24 avr. 2024
Dear James,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 Excellent
Timothy
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 2 nuits en février 2024
Réponse de Kim le 12 mars 2024
Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soonSincerely,Kim Black
10/10 Excellent
Ben
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 1 nuit en février 2024
Réponse de Kim le 12 mars 2024
Dear Ben,Thank you!! I do recall that night and yes the snow was coming down as fast as he could make around the building. So we appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim
10/10 Excellent
Mark
Voyage d’affaires
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en février 2024
Réponse de Kim le 12 mars 2024
Dear Mark,Thanks so much for writing a review on the Residence Inn. I'm happy to hear you enjoyed your stay. I do apologize about the card reader and have reviewed the preparation process with our staff member to make sure that this does not happen in the future.We value the feedback we received from our travelers and use this to identify our strengths and weaknesses. I will make sure to share your comments with everyone. We look forward to your return!Yours in Service,Kim
10/10 Excellent
Debra
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debra
Séjour de 1 nuit en février 2024
Réponse de Kim le 12 mars 2024
Dear Debra,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.Sincerely,Kim
10/10 Excellent
Rudy
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rudy
Séjour de 1 nuit en janvier 2024
Réponse de Kim le 2 févr. 2024
Thank you!!
10/10 Excellent
Elizabeth
Voyage en famille avec de jeunes enfants
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en janvier 2024
Réponse de Kim le 2 févr. 2024
Thank you for the 5
10/10 Excellent
Masami
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Masami
Séjour de 1 nuit en décembre 2023
Réponse de Kim le 2 févr. 2024
Dear Masami,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Bien
Julie
Voyage avec des animaux de compagnie, Voyage en couple
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en décembre 2023
Réponse de Kim le 2 févr. 2024
Dear Julie,Thank you so much for taking the time to share your experience. We were thrilled to read your kind words about your stay with us at the Residence Inn Columbus Polaris. We understand that traveling can be challenging, and we're glad we could provide a safe and comfortable environment. We're especially glad to hear that John was very hospitable and went above and beyond to ensure your needs were met. We all take great pride in delivering exceptional customer service, and I will make sure to relay your kind words to the team. We believe that we're nothing if not clean and friendly, so it's wonderful to know that we delivered, and that you found our hotel clean and our staff friendly. Making you happy makes us happy, and it's gratifying to hear that we succeeded in doing so during your stay. We also hope you enjoyed our breakfast; we strive to provide a variety of options to suit different tastes and preferences. If you ever find yourself in the area again, we'd love to welcome you back to the Residence Inn Columbus Polaris. Please don't hesitate to reach out to us directly if we might be of any assistance during your travels. Thank you once again for choosing The Residence Inn and Safe Travels,
10/10 Excellent
Michael
28 déc. 2023
Michael
Séjour de 1 nuit en décembre 2023
Réponse de Kim le 2 févr. 2024
Thank you!!
10/10 Excellent
RICHARD
Voyage en couple
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RICHARD
Séjour de 4 nuits en décembre 2023
Réponse de Kim le 2 févr. 2024
Dear Richard,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us
10/10 Excellent
Thopsie
24 déc. 2023
Thopsie
Séjour de 1 nuit en décembre 2023
Réponse de Kim le 2 févr. 2024
Thank you!! I cannot express enough how much it means to all of us especially the individual when they get a shout out in a review. This is truly what we work for every day.
10/10 Excellent
Nancy
15 nov. 2023
Nancy
Séjour de 2 nuits en novembre 2023
Réponse de Kim le 4 déc. 2023
Thank Nancy for your perfect score on your stay with us at the Residence Inn Columbus Polaris.
10/10 Excellent
Steven
Voyage en groupe
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great easy stay
Steven
Séjour de 1 nuit en novembre 2023
Réponse de Kim Black le 14 nov. 2023
Dear Steven,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
2/10 Horrible
TARIK M
Voyage en famille
2 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TARIK M
Séjour de 2 nuits en août 2023
Réponse de Kim Black le 14 nov. 2023
Dear Tarik M,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. We appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry.I have addressed this with everyone that is responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving.
10/10 Excellent
Nick
Voyage en famille
24 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nick
Séjour de 1 nuit en octobre 2023
Réponse de Kim Black le 27 oct. 2023
Dear Nick,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
8/10 Bien
Dagmara
22 oct. 2023
Dagmara
Séjour de 1 nuit en octobre 2023
Réponse de Kim Black le 14 nov. 2023
Thank you
2/10 Horrible
Richard
19 oct. 2023
Richard
Séjour de 3 nuits en octobre 2023
Réponse de Kim Black le 27 oct. 2023
Dear Richard,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. From the score on your review it seems that we missed just about every opportunity with you to make a positive impression. I will make sure that we go back and review the basic standards with the entire team as well as some addition training, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
10/10 Excellent
David
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en octobre 2023
Réponse de Kim Black le 27 oct. 2023
Dear David,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that the staff was so Great!! We’re glad that you found our location convenient as well. We hope you were able to find some time to enjoy some of the many restaurants and shopping in the area.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris the next time you are in the area. Thank you for your time with us and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
10/10 Excellent
Rick
Voyage d’affaires
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jones
Rick
Séjour de 2 nuits en octobre 2023
Réponse de Kim Black le 27 oct. 2023
Dear Rick,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 Médiocre
Trinita
Voyage en famille
22 sept. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Trinita
Séjour de 1 nuit en septembre 2023
Réponse de Kim-General manager le 25 sept. 2023
Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. I will make sure that this is address the proper dusting and cleaning process with the individual responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver
10/10 Excellent
Voyageur vérifié
15 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Residence Inn Polaris
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Réponse de Kim le 25 sept. 2023
We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.
10/10 Excellent
Deirdre
10 sept. 2023
Deirdre
Séjour de 1 nuit en septembre 2023
Réponse de Kim Black le 27 oct. 2023
Dear Deirdre,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with a perfect score. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 Excellent
Alvin
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fun in Columbus
Alvin
Séjour de 2 nuits en septembre 2023
Réponse de Kim le 25 sept. 2023
The Staff at Residence Inn Columbus Polaris would like to thank you for all your wonderful comments. We are so pleased to hear that our location and facility was the perfect location and how much fun you had while you and your children were here. Once again, thank you for your feedback and we look forward to seeing you the next time you are passing thru our Buckeye State.
10/10 Excellent
Bruce
Voyage en famille
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bruce
Séjour de 1 nuit en septembre 2023
Réponse de Kim le 25 sept. 2023
Thank you so much for your feedback about the Residence Inn. We hope to see you on your next trip to the area.
10/10 Excellent
Tammy
26 août 2023
Tammy
Séjour de 1 nuit en août 2023
Réponse de Kim le 25 sept. 2023
Thank you
10/10 Excellent
Karen
Voyage d’affaires
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en août 2023
Réponse de Kim le 25 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Cindy
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 1 nuit en août 2023
Réponse de Kim le 25 sept. 2023
Thank you!!
10/10 Excellent
Morgan
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Morgan
Séjour de 1 nuit en août 2023
Réponse de Kim le 25 sept. 2023
The Staff at Residence Inn Columbus / Polaris would like to thank you for the 10 !!
10/10 Excellent
Samantha
Voyage en famille avec de jeunes enfants
14 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 2 nuits en août 2023
Réponse de Kim le 25 sept. 2023
Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.
10/10 Excellent
Andrea
30 juil. 2023
Andrea
Séjour de 1 nuit en juillet 2023
Réponse de Kim le 25 sept. 2023
Thank you!!
8/10 Bien
Zahara
24 juil. 2023
Zahara
Séjour de 2 nuits en juillet 2023
Réponse de Kim Black le 26 sept. 2023
Thank you!!
10/10 Excellent
John
24 juil. 2023
John
Séjour de 2 nuits en juillet 2023
Réponse de Kim Black le 26 sept. 2023
Thank you!!
10/10 Excellent
Jody
Voyage en famille
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jody
Séjour de 1 nuit en juillet 2023
Réponse de Kim Black le 26 sept. 2023
Thank you !!
10/10 Excellent
Peter
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goodguys
Peter
Séjour de 3 nuits en juillet 2023
Réponse de Kim le 12 juil. 2023
Thank you so much for taking time to write such an amazing review on the Residence Inn Columbus/Polaris! We are thrilled that you enjoyed your stay with us. We also appreciate your comments about our staff and cleanliness as they are very important to us and travelers. We hope you will choose to stay with us again when your travels bring you back to the Polaris area of Columbus, OH. We thank you for your business!Sincerely,Kim BlackGeneral Manager
10/10 Excellent
Melvin
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Melvin
Séjour de 1 nuit en juillet 2023
Réponse de Kim le 12 juil. 2023
Thank you for your kind words. We are all pleased to hear that you enjoyed your stay with us at the Residence Inn Columbus / Polaris. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. I will make sure to share it with everyone as a way to celebrate our successes and improve any shortfalls. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim BlackGeneral Manager
10/10 Excellent
Jianping
Voyage en couple
26 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jianping
Séjour de 1 nuit en juin 2023
Réponse de Kim Black le 28 juin 2023
Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words. I hope while you are here you are able to find a few hours to relax and enjoy our indoor pool or shopping. Once again, thank you for your feedback and all of your compliments.
10/10 Excellent
Mary
Voyage d’affaires
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary
Séjour de 1 nuit en juin 2023
Réponse de Kim Black le 28 juin 2023
Thank you for taking the time to share your feedback about your recent stay at the Residence Inn Columbus Polaris. We appreciate your detailed review and are delighted to hear that you had a positive experience overall. Our motto is "making you happy makes us happy" and so we're happy to know about your experience. We understand that choosing a hotel and location can be a stressful decision. We strive to provide a pleasant and welcoming environment for all our guests, and we're thrilled that thehotel and team came through for you. Our experienced and dedicated staff takes great pride in delivering exceptional service, and it's fantastic to know that they provided you with excellent assistance throughout your stay. We will be sure to pass along your compliments to the entire team. Furthermore, we're delighted that you enjoyed our delicious breakfast offerings in the mornings. Providing a satisfying start to the day is important to us, and we're thrilled that you found our breakfast to be enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. Should your travels bring you back to the area, we would be honored to welcome you and your family once again. If you have any specific preferences for your next visit, please feel free to reach out to us, and we will do our best to accommodate them. Thank you once again for choosing the Residence Inn Columbus Polaris. We appreciate your feedback and look forward to serving you in the future. Don't hesitate to let us know if we might be of any assistance in the meantime.
10/10 Excellent
Miranda
10 mai 2023
Miranda
Séjour de 1 nuit en mai 2023
Réponse de Kim Black le 28 juin 2023
Thank you for the 5 STARS.
10/10 Excellent
Laura
3 mai 2023
Laura
Séjour de 1 nuit en mai 2023
Réponse de Kim Black le 28 juin 2023
Thank you for taking the time to share your positive experience! We are delighted to see that your stay was so wonderful. I will make sure to let our team knows how much you enjoyed your stay. We look forward to your next stay with us!
8/10 Bien
Tom
12 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 1 nuit en avril 2023
Réponse de Kim Black le 26 sept. 2023
Thank You!!
10/10 Excellent
Frank
12 avr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Frank
Séjour de 4 nuits en avril 2023
Réponse de Kim Black le 26 sept. 2023
Frank,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 Excellent
Joyce
Voyage en groupe, Voyage en couple
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joyce
Séjour de 1 nuit en avril 2023
Réponse de Kim Black le 26 sept. 2023
Joyce,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.
10/10 Excellent
Bra-Ashia
Voyage en famille avec de jeunes enfants
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bra-Ashia
Séjour de 1 nuit en avril 2023
Réponse de Kim Black le 26 sept. 2023
Bra-Ashia,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Rick
Voyage d’affaires
25 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rick
Séjour de 3 nuits en mars 2023
Réponse de Kim Black le 26 sept. 2023
Rick,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
William
12 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
William
Séjour de 1 nuit en mars 2023
Réponse de Kim Black le 26 sept. 2023
Thank you !!
10/10 Excellent
Sarah
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en février 2023
Réponse de Kim Black le 26 sept. 2023
Sarah,Thank you so much for your feedback about the Residence Inn. We hope to see you on your next trip to the area.