Les notes se basent sur un nombre total de 234 avis vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
par un voyageur vérifié de St. Louis
Great pet friendly hotel
Publié le 7 août 2016
Les + : Clean and staff was super friendly
Les - : No
Stayed one night and it was wonderful. The desk clerk moved us to a room right by the exit which was nice with two dogs. Very nice room
par John de Atlanta
Gross
Publié le 20 juin 2016 sur HotelsThe air conditioner bothered me. The hot tub had pink mildew in the jets. It smelled like someone had vomited on the carpet and it never got totally cleaned.
par un voyageur vérifié
Not a bad stop along the way
Publié le 10 juin 2016 sur HotelsWe were traveling through town on a long road trip and stayed here. The rooms were large enough for our family and the breakfast was very good with a lot of options for everyone. The pool was heated - unfortunately for our stay however the hot tub was broken and they weren't sure why it was closed.
par Rebecca de Lebanon, TN
Comfortable at a great price
Publié le 6 juin 2016 sur HotelsWe only got to spend one night, but would have liked to have stayed longer because the suites were so nice. Very enjoyable & quiet despite multiple families in the halls. We didn't hear anything in our room.
par Joseph de Hunstille, AL
Abysmal Service, hot tub broke, too expensive :(
Publié le 17 mai 2016 sur HotelsThe room was actually pretty good, but the bed was never made and the towels never serviced for a three day stay. We had to call the desk for towels and tell them we needed the room serviced and it still did not happen. When you are paying over $600 for a graduation weekend stay, you should not have to beg for good service. And the Hot tub was broken.
par Cheryl de Fenton
Publié le 16 mai 2016 sur Hotels
Staff was busy because of Mizzou Graduations, but they were always very professional, cheerful and happy to help!
par un voyageur vérifié de from Denver
Double charged
Publié le 18 avr. 2016We paid for our hotel stay to Expedia. When checking in, they charged us again and didn't say anything. When we got the statement, stated a balance. It was almost for the whole amount we paid to Expedia. The employee at the desk said that the statement -addressed to us, was not ours, was Expedia's. It was a mistake. The reason why they doubled charged us, a computer glitch. Another mistake. And of course, they couldn't remove the charges, it would take 10 days. She repeated "it is just an authorization", "once Expedia pays us for your stay, we will not take your funds". Meanwhile our money is frozen. We were not treated right. She showed not concern towards what happened. Her attitude was not of someone who cares. She was condescending. Never tried to help.
A sign in the room says they do basic clean if staying less than 7 days. And it shows. Toiletries were not replaced between days.
Just a bad experience poorly managed.
par Ashleigh de Neosho, Mo
A place that put my mind at ease!
Publié le 13 avr. 2016 sur HotelsWe originally booked our room based on location due to having a procedure at the women's hospital across the street. We were very impressed with the size and cleanliness of the room. The overall environment was warm and inviting. The front desk staff, Tawnee especially, was great!
par un voyageur vérifié
Publié le 18 mars 2016 sur Hotels
Always very nice to stay at. My room this time did not have a desk chair, so I had to use my bed to do some work. Other than that, everything was excellent.
par un voyageur vérifié de Columbia, Mo.
Had party for bridesmaids!
Publié le 17 mars 2016
Les + : Close to freeway.
Situation : Shopping, eating, etc.
It was quite nice. Had a suite that was elegant. Would stay there again!
