Les notes se basent sur un nombre total de 224 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,2 sur 5
Recommandé par 84 % des clients
4,3 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
2 sur 5
par un voyageur vérifié de from Denver

Double charged

Publié le 18 avr. 2016
We paid for our hotel stay to Expedia. When checking in, they charged us again and didn't say anything. When we got the statement, stated a balance. It was almost for the whole amount we paid to Expedia. The employee at the desk said that the statement -addressed to us, was not ours, was Expedia's. It was a mistake. The reason why they doubled charged us, a computer glitch. Another mistake. And of course, they couldn't remove the charges, it would take 10 days. She repeated "it is just an authorization", "once Expedia pays us for your stay, we will not take your funds". Meanwhile our money is frozen. We were not treated right. She showed not concern towards what happened. Her attitude was not of someone who cares. She was condescending. Never tried to help. A sign in the room says they do basic clean if staying less than 7 days. And it shows. Toiletries were not replaced between days. Just a bad experience poorly managed.
5 sur 5
par un voyageur vérifié de Columbia, Mo.

Had party for bridesmaids!

Publié le 17 mars 2016
Les + : Close to freeway.
Situation : Shopping, eating, etc.
It was quite nice. Had a suite that was elegant. Would stay there again!
4 sur 5
par Robert R.

great breakfast buffet and staff

Publié le 12 nov. 2015 sur Orbitz
staff behind check-in desk were very friendly, staff at breakfast buffet were very helpful, overall it was a very very pleasant stay
4 sur 5
par Patrick de Chesapeake

Good overnight

Publié le 24 oct. 2015 sur Hotels
Suite was fine although the sofa bed looked like his best days were of the past. Breakfast was of a higher than standard quality.
5 sur 5
par Shawn S.

college visit

Publié le 19 oct. 2015 sur Orbitz
Great hotel and very clean. Breakfast was wonderful
4 sur 5
par raymond

Ce voyageur n'a laissé qu'une note Publié le 7 oct. 2015 sur Hotels
4 sur 5
par Bryan de California

Publié le 7 oct. 2015 sur Hotels
We went to visit our daughter at Mizzou and were happy to find there was a shuttle to take us to and from the football game. The staff was very nice and the breakfast had a good variety of foods.
4 sur 5
par Patricia de Illinois

Very helpful staff

Publié le 18 sept. 2015 sur Hotels
Nice place, very helpful staff, took the time to fix minor issue right away.
5 sur 5
par Kara de Freeburg, IL

Great Stay!

Publié le 10 sept. 2015 sur Hotels
Spacious, clean, quiet room with excellent breakfast!
4 sur 5
par Bryan de Troy, MO

Not the cleanest room.

Publié le 8 sept. 2015 sur Hotels
Stayed overnight after a Mizzou football game the rate was pretty high but we were looking for a nice room. The room wasn't the cleanest we moved the trash can and there was trash behind it and moved the night stand to plug in a phone charger and trash back there also, wasn't enough to complain about just lazy maids I suppose wouldn't pay that again!