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Avis sur Holiday Inn Express & Suites Columbia-I-26 @ Harbison Blvd, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Columbia-I-26 @ Harbison Blvd, an IHG Hotel
211 Lanneau Ct, Columbia, SC

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 471 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 285 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 70 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 61 avis sur 1002." "

8,4/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Gregoire

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tre bel hotel bon tarif je n ai rien de negatif
Séjour de 1 nuit en février 2023
Réponse de GM le 27 févr. 2023
Dear Gregoire, What a lovely review! We are thrilled anytime a guest reports that they have no complaints to speak of. We appreciate your business and the fact you took the time to share these kind comments. Please come again soon. Sincerely, Deangleo Smith General Manager

8/10 Bien

Martin, Quebec

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rapport qualité prix
Séjour de 1 nuit en mars 2022
Réponse de GM le 29 mars 2022
Dear Martin, I'm glad that you found us to be a good value. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Kristin Perry General Manager

10/10 Excellent

Luc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien apprécié, bien situé pour notre voyage.
Séjour de 1 nuit en novembre 2021
Réponse de GM le 28 nov. 2021
Dear Luc, I'm glad that our location was well suited to your visit. We appreciate your kind feedback and hope to see you again. Best, Kristin Perry General Manager

10/10 Excellent

Sterling

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de GM le 19 mai 2024
Dear Sterling, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Julissa Lewis, GM

2/10 Horrible

sheena williams

Séjour de 2 nuits en avril 2024
Réponse de GM le 8 mai 2024
Dear sheena williams, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Julissa Lewis, GM

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lillie and staff were excellent! Very helpful! TY
Séjour de 3 nuits en mai 2024
Réponse de GM le 6 mai 2024
Dear Brenda, All compliments are welcome, but it is gratifying to hear you recognize our staff. They truly breathe warm hospitality into every aspect of our hotel and make it a great place to stay. Your five-star review is appreciated and will be shared with the team. Please visit again soon! Best, Julissa Lewis, GM

4/10 Médiocre

Kerri

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
We had to change rooms due to a dirty bed. The shower also took a significant amount of time to warm up.
Séjour de 1 nuit en mai 2024
Réponse de GM le 6 mai 2024
Dear Kerri, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. I'm sorry that we inconvenienced you with a room change. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Julissa Lewis, GM

8/10 Bien

Johnny

Séjour de 1 nuit en avril 2024
Réponse de GM le 19 mai 2024
Dear Johnny, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Julissa Lewis, GM

8/10 Bien

Sandra

Les points forts : Propreté et personnel et service
Needs cleaning
Séjour de 1 nuit en avril 2024
Réponse de GM le 28 avr. 2024
Dear Sandra, Thank you for staying with us. I'm very sorry for any lapses in cleanliness you encountered; please forgive us. We appreciate your time in reviewing our hotel and hope to provide you with a flawless experience upon your return to the area. Sincerely, Julissa Lewis, GM

2/10 Horrible

Fenfen

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Too much noise , I can hear another bedroom TV with football games on 10PM , very loud which make us can’t sleep .
Séjour de 1 nuit en avril 2024
Réponse de GM le 27 avr. 2024
Dear Fenfen, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Julissa Lewis, GM

10/10 Excellent

Meghan

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great!
Séjour de 2 nuits en mars 2024
Réponse de GM le 24 avr. 2024
Dear Meghan, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Julissa Lewis, GM

10/10 Excellent

Kenny, Arden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The gentleman that checked us in was very welcoming and professional.
Séjour de 1 nuit en avril 2024
Réponse de GM le 22 avr. 2024
Dear Kenny, Thank you so much for your excellent rating and for your uplifting comments regarding our staff and the high level of service they provide. Please find a reason to visit us again soon. Best, Julissa Lewis, GM

10/10 Excellent

Rebecca

Séjour de 2 nuits en avril 2024
Réponse de GM le 20 mai 2024
Dear Rebecca, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Julissa Lewis, GM

8/10 Bien

Thomas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
assistance at check-in was exceptional
Séjour de 1 nuit en avril 2024
Réponse de GM le 17 avr. 2024
Dear Julie, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Julissa Lewis, GM

4/10 Médiocre

Kenneth

Voyage en famille
Room smelled like smoke even though it was nonsmoking. They said I could swap rooms with my sister who had not arrived yet. They put a machine in the room which would “make it smell better”. I had to go back to the room to change clothes and get some belongings. The machine was in the room and was operational. I then went to the lobby and was told - for the first time - not to go into the room because it wasn’t healthy to breathe the air when the machine was running. When I said my uncle and I were in that room for about 30 minutes since no one said to stay out, the response was “don’t go back in there”. I explained that my belongings were in the room and again was asked if I wanted to swap rooms with my sister. I told them I didn’t want to put my sister in that room, either, so I needed to know when I should go back in the room. At least a couple of hours, she told me. Went out for dinner and, when I returned, the machine was off but the room still smelled like old smoke. The desk clerk then said she couldn’t smell smoke but also said she was a smoker so she probably wouldn’t smell it. The stale smoky smell remained throughout my stay. There was a large water stain on the ceiling and the tv did not work properly. I went down to the lobby to watch the Masters since I could not get it in my room. Breakfast was horrible. I’m not sure what was in the gravy. The second morning I skipped their breakfast and went out instead. Never received an apology or was offered a discount, etc
Séjour de 2 nuits en avril 2024
Réponse de GM le 17 avr. 2024
Dear Kenneth, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Julissa Lewis, GM

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en avril 2024
Réponse de GM le 12 avr. 2024
Dear Alfredo, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Julissa Lewis, GM

10/10 Excellent

Steve, greer

Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Dear Steve, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Julissa Lewis, GM

10/10 Excellent

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a really nice stay and the workers at the front desk were always nice and helpful!
Séjour de 1 nuit en mars 2024
Réponse de GM le 8 avr. 2024
Dear Michael, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our hotel and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Julissa Lewis, GM

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to highway, very friendly at check in, breakfast well stocked.
Séjour de 1 nuit en avril 2024
Réponse de GM le 7 avr. 2024
Dear Cheryl, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Julissa Lewis, GM

6/10 Satisfaisant

Holly

Séjour de 1 nuit en mars 2024
Réponse de GM le 2 avr. 2024
Dear Holly, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Julissa Lewis, GM

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and clean rooms
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Dear Kelly, I’m so glad you enjoyed our friendly staff and clean rooms! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Julissa Lewis, GM

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GM le 29 mars 2024
Dear Jonathan, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Julissa Lewis, GM

10/10 Excellent

Julie

Séjour de 1 nuit en mars 2024
Réponse de GM le 17 avr. 2024
Dear Julie, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Julissa Lewis, GM

6/10 Satisfaisant

Sep

Séjour de 1 nuit en mars 2024
Réponse de GM le 27 mars 2024
Dear Sep, Thank you for choosing us and for your time in reviewing our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Julissa Lewis, GM

6/10 Satisfaisant

Matt

Decent place for the money. Advertised as having pool tho.
Séjour de 3 nuits en mars 2024
Réponse de GM le 24 mars 2024
Dear Matt, We're disappointed your time with us was anything less than perfect. We hope to share a flawless experience with you soon. Thank you for staying with us. Best, Julissa Lewis, GM

4/10 Médiocre

John

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté
While this hotel is in a great location, the room we stayed in really needed some basic cleaning, updating, and overall care. Our room had a used fork in it on the floor from a previous guest. The bathrooms could have been cleaned more thoroughly. There was evidence of a leak on the floor as the door, trim, and area behind the toilet were all water-damaged. The breakfast was good but lacking in some items (we came 2 hours before they stopped serving). I've stayed in several Holiday Inns and this was one of the worst.
Réponse de GM le 21 mars 2024
Dear John, Thank you for noting our great location despite the frustrations caused by our lapses in housekeeping. We pride ourselves in being a hotel that exceeds expectations during your entire stay. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you taking the time to share your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay more in line with our standards. Sincerely, Julissa Lewis, GM

10/10 Excellent

Jacquie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GM le 21 mars 2024
Dear Jacquie, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Julissa Lewis, GM

10/10 Excellent

mark

Les points forts : Équipements
It was very clean and the standard room was laid out well and seemed bigger than I expected. I would absolutely stay there again.
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear mark, We appreciate you sharing your kind recommendation. It's great that you enjoyed our clean and spacious accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Julissa Lewis, GM

10/10 Excellent

Brian

Voyage en famille avec de jeunes enfants
Friendly staff
Séjour de 1 nuit en mars 2024
Réponse de GM le 14 mars 2024
Dear Brian, Thank you for choosing to stay with us. We appreciate your noting our friendly staff. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Julissa Lewis, GM

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and the staff was very courteous to my needs Thanks
Séjour de 2 nuits en mars 2024
Réponse de GM le 11 mars 2024
Dear Brenda, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel and friendly staff made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Julissa Lewis, GM

10/10 Excellent

Ruben

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything about it from the free breakfast to the easy parking to the quiet room
Séjour de 2 nuits en mars 2024
Réponse de GM le 11 mars 2024
Dear Ruben, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Julissa Lewis, GM

10/10 Excellent

Phoebe

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed my stay. Staff very friendly.
Séjour de 1 nuit en mars 2024
Réponse de GM le 9 mars 2024
Dear Phoebe, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Julissa Lewis, GM

10/10 Excellent

Willis, Orangeburg

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de GM le 10 mars 2024
Dear Willis, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Julissa Lewis, GM

8/10 Bien

michael

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent breakfast options, easy access to I-26, quiet and clean
Séjour de 1 nuit en mars 2024
Réponse de GM le 9 mars 2024
Dear michael, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, excellent breakfast, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Julissa Lewis, GM

6/10 Satisfaisant

Cave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was enjoyable
Séjour de 3 nuits en mars 2024
Réponse de GM le 7 mars 2024
Dear Cave, We are happy that you enjoyed your stay. Thank you for the review, and please visit us again. Sincerely, Julissa Lewis, GM

10/10 Excellent

Byron

Les points forts : Propreté et équipements
Very clean excellent service
Séjour de 1 nuit en mars 2024
Réponse de GM le 4 mars 2024
Dear Byron, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel and friendly staff made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Julissa Lewis, GM

10/10 Excellent

Anton

Les points forts : Infrastructures et conditions de l’hébergement
Good breakfast
Séjour de 1 nuit en mars 2024
Réponse de GM le 4 mars 2024
Dear Anoton, I am glad our hotel provided you with a five-star experience while visiting Columbia. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Julissa Lewis, GM

10/10 Excellent

Dennis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place.
Séjour de 1 nuit en mars 2024
Réponse de GM le 2 mars 2024
Dear Dennis, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Julissa Lewis, GM

4/10 Médiocre

Karen

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First room I was placed in had a significant crack in the window. It was a room on the 4th floor - unsafe. I was told hotel was booked to capacity. I booked 2 queen beds and the room was a king. I was traveling with children. After complaining, a room with 2 queens mysteriously became available. I moved rooms again. Unfortunately, I found a love baby roach on the bathroom. Thankful it’s only overnight. Never again.
Séjour de 1 nuit en mars 2024
Réponse de GM le 2 mars 2024
Dear Karen, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. I regret we inconvenienced you with a room change. We hope you will reconsider your return. We'd love to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Julissa Lewis, GM

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de GM le 3 mars 2024
Dear Nancy, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Sincerely, Julissa Lewis, GM

2/10 Horrible

Nova

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For this hotel having a "very good" rating i could not believe how dirty, dated, and gross the rooms were! There was a large payched hole in our ceiling that looks like it could've collapsed at any time! I wouldn't recommend this place or stay here again!
Séjour de 1 nuit en février 2024
Réponse de GM le 26 févr. 2024
Dear Nova, Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might reconsider a return visit. We'd love another opportunity to show you that cleanliness is our top priority. Sincerely, Julissa Lewis, GM

8/10 Bien

Henry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good, except when we arrived and went to our room, we turned back the covers and long hairs was on the sheets. I went to the front desk and asked for some clean linen and my wife and I redid the bed. The room was nice, but they really need to get the carpet cleaned.
Séjour de 1 nuit en février 2024
Réponse de GM le 25 févr. 2024
Dear Henry, We are happy to hear from you and value your kind review. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip and hope to see you again for a flawless experience. Best, Julissa Lewis, GM

8/10 Bien

tina, charlotte

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Housekeeping came knocking and attempted to enter the room before checkout time which was very inappropriate!
Séjour de 1 nuit en février 2024
Réponse de GM le 25 févr. 2024
Dear tina, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the mistake our housekeeper made. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Sincerely, Julissa Lewis, GM

10/10 Excellent

Marvis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was lovely, staff was really nice and the breakfast was really good. I would definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de GM le 21 févr. 2024
Dear Marvis, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Julissa Lewis, GM

10/10 Excellent

Ann

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The friendliness of the staff and the cleanliness of the hotel
Séjour de 1 nuit en février 2024
Réponse de GM le 20 févr. 2024
Dear Ann, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Julissa Lewis, GM

8/10 Bien

Tobian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property with a good breakfast. Walls are thin but other than that a nice hotel to stay at.
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Tobian, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience. We appreciate your feedback and hope to welcome you back soon. Best, Julissa Lewis, GM

10/10 Excellent

Kenya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, clean and modern facilities, plenty of amenities nearby. The only issue was the crazy traffic in the area.
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Kenya, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Julissa Lewis, GM

8/10 Bien

Roxana

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Pleasantly comfortable for overnight stay.
Very clean room and bathrooms, no lingering odors. Beds were comfortable. Wished for curtains for more privacy. Excellent location and close to amenities. Front desk staff was very helpful and polite.
Séjour de 1 nuit en février 2024
Réponse de GM le 18 févr. 2024
Dear Roxana, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Julissa Lewis, GM

8/10 Bien

Francis, Raleigh

Complaint...Breakfast staff wasnt ready to open at start time. Ran out of coffee within 20 minutes of opening. No coffee after 15 minutes, waiting.
Séjour de 2 nuits en février 2024
Réponse de GM le 17 févr. 2024
Dear Francis, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding breakfast. Thank you for your time in reviewing our hotel. Sincerely, Julissa Lewis, GM

10/10 Excellent

Nina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 stars
The front staff was so friendly and helpful. The beds are clean and comfortable and the rooms are very nice. I had an enjoyable stay and would come here again. Thank you!
Séjour de 1 nuit en février 2024
Réponse de GM le 17 févr. 2024
Dear Nina, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Julissa Lewis, GM