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Avis sur Best Western Plus Executive Residency Fillmore Inn

3 out of 5
Best Western Plus Executive Residency Fillmore Inn
3150 N Chestnut St, Colorado Springs, CO

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 724 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 192 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1003." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New, modern spacious room, full kitchen with all essentials. Excellent location. Very clean. We really enjoyed our stay.
Séjour de 5 nuits en octobre 2023
Réponse de General Manager le 29 oct. 2023
Dear Marie,Thank you for your recent stay with us! We're so glad you enjoyed our clean accommodations, convenient location, and well-equipped kitchen. It would be an honor to welcome you back the next time you're in Colorado Springs!

8/10 Bien

SYLVAIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'accueil de Stephanie a été tres bon.
Séjour de 1 nuit en août 2022
Réponse de Stephanie le 11 août 2022
Thank you for the great scoring. We are happy that you enjoyed your stay with us. Please have safe travels Merci pour le super pointage. Nous sommes heureux que vous ayez apprécié votre séjour chez nous. Veuillez voyager en toute sécurité

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay at this property. Staff was friendly and helpful.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Melissa

Les points forts : Propreté
Séjour de 2 nuits en mai 2024

10/10 Excellent

Eileen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing I didn’t like!! Everything was great staff & dining alike. EXCEPT for the weekends extend breakfast to at least 10am
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
We're glad you had a great experience with our staff and dining! Thank you for your feedback, and we look forward to welcoming you back soon.Sincerely,Management Team

10/10 Excellent

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean good people and a great stay.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you so much for sharing your experience and letting us know you enjoyed our cleanliness and service. We look forward to welcoming you back to Best Western Plus Executive Residency Fillmore Inn.Sincerely,Management Team

10/10 Excellent

TITIPORN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked 2 rooms, all rooms are clean and so convenient
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Hello,Thank you for your perfect rating and for being our guest recently. It's wonderful to know you had an enjoyable visit, and we appreciate you mentioning our impeccable accommodations. Take care, and we hope you return soon!Sincerely,Management Team

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Property was close and walking distance from the hotel. Easy walk to the free bus transportation to get to Baseball, hockey, and basketball venues. Also a quick bus ride(free) to union station. The $47 a day parking was a bit excessive!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Thomas,Thank you for being our guest! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Please know regarding our parking fee that we work to maintain pricing similar to the surrounding area, though we understand your displeasure. It was wonderful having you here, and we hope you return soon.Sincerely,Management Team

10/10 Excellent

Brenda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joanna, Gypsum

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
perfect location, clean and spacious rooms. great breakfast
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Joanna,Thank you for your kind words and for staying with us at Best Western Plus Executive Residency Fillmore Inn. We strive to deliver outstanding experiences for our guests, and we're pleased your time with us was no exception. Thank you for pointing out our delicious breakfast, spacious accommodations, and ideal location. Your wonderful comments are greatly appreciated, and until we see you again, pleasant journeys!Sincerely,Management Team

8/10 Bien

Elyse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was centrally located to Garden of the Gods, Seven Falls and right off the expressway. The breakfast was good and a bar around 4:00 pm was convenient!
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 18 mai 2024
Hi Elyse,It's always a pleasure hearing from our guests. We're glad our central location, tasty breakfast, and onsite bar impressed you. Please come see us again soon.Sincerely,Management Team

10/10 Excellent

Ernest

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of the best Best Western properties I’ve ever stayed at. Get one of their pizza’s in the restaurant.. they are very good!!!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 18 mai 2024
Hello Ernest,How wonderful to hear that Best Western Plus Executive Residency Fillmore Inn is one of the best places you've stayed! We're glad you enjoyed the pizza, and we look forward to seeing you again the next time you're in the area.Sincerely,Management Team

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at the front desk were amazing. So friendly and helpful. Our room was very clean and quiet. The cleaning staff we came across were always smiling.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Robin,Thank you for visiting Best Western Plus Executive Residency Fillmore Inn. We trust that our friendly hospitality helped you feel right at home. Next time you're in town, you can count on us again for our clean and quiet accommodations!Sincerely,Management Team

10/10 Excellent

Jihye

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

2/10 Horrible

Brandon

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
I wasn’t given the suite that I baught and instead given a standard room
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Thank you for sharing your experience with us. We're glad you chose our hotel and appreciate your feedback. However, we regret to hear about your room and understand your disappointment. Rest assured, we're addressing this issue, and we hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Sincerely,Management Team

10/10 Excellent

Arnold, Sparks

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Dale, San Jacinto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Room was comfortable and clean. Breakfast changed up a little each day. Easy walk to other food options.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Hello Dale,Thank you for your review and for giving us a perfect rating! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, we're thrilled you started your day off right with our delicious breakfast offerings and hope you took full advantage of our fabulous location. It was truly a pleasure having you as our guest, and we hope you return soon.Sincerely,Management Team

10/10 Excellent

jalisa

Les points forts : Infrastructures et conditions de l’hébergement
Very clean
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Hello Jalisa,Maintaining a pristine environment for our guests is one of our top priorities, and we're thrilled that this contributed to your positive experience. We look forward to welcoming you back to Best Western Plus Executive Residency Fillmore Inn for another clean and comfortable stay!Sincerely,Management Team

8/10 Bien

Renee, glendale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of pro's cleanliness, great staff, kitchenette, pizza restaurant and bar on site, indoor pool, patio area, comfortable beds and bedding, and a good location, close to some nice attractions not far from downtown and restaurants, Ihop next door. Suggestions: need luggage racks, add hooks in the bathroom for towels and clothing. There is no place to put shower items like shampoo. The small corner soap dish does not surffice. No ledge or shower seat so it's difficult for women to shave their legs. Only 1 chair; need at least two chairs to lounge. Breakfast offers are not great. The yogurt machine is not appetizing, bagels are tasteless, eggs and hot items were just bad. Pancake machine is fine, but waffle makers would be better. Bananas looked good on the outsie, but the two i opened were bad on the inside like the were refrigerated. Juice selection is good, and the staff is really nice.
Séjour de 5 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Hi Renee,Thank you for choosing Best Western Plus Executive Residency Fillmore Inn and for sharing all of your valuable feedback. Your kind comments about our friendly staff, comfortable accommodations, wonderful amenities, and great location are truly appreciated, as are your constructive suggestions. We are constantly working to improve and will be sure to review your concerns with our team. We look forward to welcoming you back and impressing you even further in the future.Sincerely,Management Team

6/10 Satisfaisant

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My room was never done in my 2 day
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Hello Tony,Thank you for your review. It's great to know that your overall experience with us was a good one. Please know that we refresh our rooms every other day and fully clean them every third day. We apologize if your room was not refreshed during your stay and we will speak with our housekeeping team to ensure we are upholding our high standards of cleanliness and comfort going forward. We hope that the rest of your stay was pleasant, and we would be grateful to have you stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was well maintained. So many places we have stayed at recently since Covid are not cleaned properly. This property receives a 10 for cleanliness. There is a small bar and pizza restaurant located downstairs. They have a happy hour for both drinks and food that is quite affordable. We do not eat pizza but they offered an assortment of appetizers that were very good. Nice staff.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 12 mai 2024
Ensuring a clean and well-maintained environment for our guests is a top priority, so we're delighted that you found our property to be exceptionally clean. It's wonderful to know that you enjoyed the amenities we offer, including the small bar and pizza restaurant and the affordable happy hour options. We're also glad you found the assortment of appetizers to your liking and that you encountered a nice staff during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Management Team

10/10 Excellent

Tyler

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very kind and understanding, and room was immaculate. Very nice and very worth the pay! Would definitely stay here again.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Tyler,Thank you for choosing Best Western Plus Executive Residency Fillmore Inn! We are pleased you liked our courteous service and spotless accommodations. On behalf of our team, we want to welcome you back again anytime for another relaxing stay!Sincerely,Management Team

10/10 Excellent

Katherine

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Clean facility, comfortable beds.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Katherine,Thank you for your review. We are pleased to hear you enjoyed our clean, comfortable rooms, and we would love to welcome you back to Best Western Plus Executive Residency Fillmore Inn. Sincerely, Management Team

10/10 Excellent

Tommie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

PARRIS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was especially friendly and helpful. I am very satisfied with this location.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Parris,Thank you for your review and for staying with us at Best Western Plus Executive Residency Fillmore Inn. We appreciate your compliments regarding our team's friendly service, and we want to welcome you back again anytime.Sincerely,Management Team

10/10 Excellent

Shay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Marieliz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect place to stay when visiting springs!
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 mai 2024
Thank you so much for your review and for leaving your feedback! Nothing pleases us like learning we were able to successfully deliver a five-star experience to a guest, and we look forward to welcoming you back to Best Western Plus Executive Residency Fillmore Inn next time you're in the area!Sincerely,Management Team

10/10 Excellent

Karen, Colorado Springs

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Due to major plumbing problems at home arising after 9 pm, I needed a place to stay the night. This was close to home and work. Friendly staff, lovely functional room with a very comfortable bed and great shower. There woman serving at breakfast was delightful. I will definitely recommend to friends and family when they come to town.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Flavio

Voyage d’affaires
Average hotel, the personnel is very friendly but the rooms are a bit noisy (a/c and highway). 10 minutes by car from downtown but without the car not much is available.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here again last night because I liked it so much!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Hi Jessica, Thank you for choosing to stay with us again! We're delighted to hear that you enjoyed your previous stay and decided to return. It was our pleasure to host you, and we look forward to welcoming you back for another fantastic experience soon!Sincerely,Management Team

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the CLEANEST hotel I've ever gone to! Everything shines! Will return again if in the area! They have a pizza restaurant and bar in the lobby (closes at 9). Didn't get a chance to try it but it sure smelled delicious!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for your wonderful review, Jessica! We're thrilled to hear that our commitment to cleanliness met your high standards. It's also great that you noticed the inviting aroma from our lobby's pizza restaurant and bar. It was a pleasure hosting you, and we look forward to welcoming you back to Best Western Plus Executive Residency Fillmore Inn whenever you're in the area!Sincerely,Management Team

10/10 Excellent

Cole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Cole,We were delighted to host your recent stay at Best Western Plus Executive Residency Fillmore Inn. It's wonderful to hear you had an enjoyable experience, and we appreciate you taking the time to share your positive rating. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Sincerely,Management Team

8/10 Bien

Lory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sherrie

Voyage en famille
Les points forts : Équipements
I loved staying here they have great breakfast and desk clerks were super friendly
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Hi Sherrie,It was a pleasure hosting you at Best Western Plus Executive Residency Fillmore Inn! We're glad our friendly staff made you feel welcome and that you enjoyed breakfast. Please come see us again the next time you're in the area.Sincerely,Management Team

8/10 Bien

Hajime

Les points forts : Propreté et personnel et service
Séjour de 8 nuits en avril 2024

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly. The room was new and clean. The pizza was the best I ever had. If we come back to the area we will definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Carolyn,We were delighted to welcome you to Best Western Plus Executive Residency Fillmore Inn during your recent visit. It's wonderful to hear you had a positive experience and that you appreciated the friendly hospitality our team provided, as well as our pristine accommodations. It's also a great compliment that you consider our pizza the best you've ever had! Thank you for your kind comments, and we hope to have the opportunity to welcome you back on another occasion.Sincerely,Management Team

6/10 Satisfaisant

Krystina

Voyage en famille
Les points faibles : Équipements
I was disappointed but it was a place to sleep.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Krystina,Thank you for your review. We regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to improve for the future, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon.Sincerely,Management Team

10/10 Excellent

Marilyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, very clean room and excellent restaurant!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Thank you so much for choosing to stay with us at Best Western Plus Executive Residency Fillmore Inn. Impressing every guest with our friendly service and pristine accommodations is always a top priority, so we're thrilled this shone through during your visit. It's also great to read you were able to enjoy our delicious restaurant. The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Management Team

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Clean room.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Hello Michael,Thank you for taking the time to share your experience! We take great pride in providing our guests with impeccable accommodations and exemplary service, so we are pleased that this was reflected in your experience. It was a pleasure having you here, and we hope you return soon. Sincerely,Management Team

10/10 Excellent

SILVIE, breckenridge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newer property. We stayed bigger room 412. Housekeeping is great. The ladies' front desk are nice and professional as well as a ladies breakfast area. The swimming pool is nice but no hut tub. Great stay.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Silvie,It was truly a pleasure to welcome you to Best Western Plus Executive Residency Fillmore Inn during your recent visit. It's wonderful to hear you had a positive experience and that you had the opportunity to enjoy the pool area. We're glad you appreciated the exceptional hospitality our team provided during your time with us; we will be sure to pass along your kind words! Thank you for taking the time to share your lovely review, and we hope to have the pleasure of your company the next time you're in the area.Sincerely,Management Team

10/10 Excellent

GLENDA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed having the Pizza eatery on site and Happy Hour.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Glenda,Thank you for choosing Best Western Plus Executive Residency Fillmore Inn and for taking a moment to share your five-star experience with us! We are thrilled to hear that you enjoyed your recent stay and that you were able to join us for dining and Happy Hour. It was a pleasure to host you and we look forward to welcoming you back again soon.Sincerely, Management Team

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the best hotel I stayed at in my entire Colorado trip and definitely will be staying here again
Séjour de 1 nuit en février 2024
Réponse de General Manager le 14 avr. 2024
Thank you so much for the five-star review, and for leaving your feedback. We're so pleased you had such a good visit with us, and we can't wait for your next stay!Sincerely,Management Team

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel and better than average breakfast
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Janet,Thank you for staying with us at Best Western Plus Executive Residency Fillmore Inn. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our delicious breakfast offerings as well. Your feedback is greatly appreciated, and we hope you'll visit us again soon for another terrific stay.Sincerely,Management Team

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 8 avr. 2024
Hi Michael,Thank you so much for choosing to stay with us at Best Western Plus Executive Residency Fillmore Inn. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Sincerely,Management Team

10/10 Excellent

Albina

It was excellent
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Hello Albina, Thank you so much for your review regarding your recent stay at Best Western Plus Executive Residency Fillmore Inn. We appreciate your praise for our property and cannot wait to welcome you back for another amazing stay. Sincerely,Management Team

10/10 Excellent

Crystal, Northglenn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Julie, Mt Prospect

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A hotel that brands itself as "Executive" should have a business center. The staff were excellent- super nice at reception desk and breakfast service.
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 28 mars 2024
Dear Julie,Thank you for taking the time to complete your review while staying with us at Best Western Plus Executive Residency Fillmore Inn. We are thrilled to hear our friendly staff was able to accommodate you during your visit. Your feedback regarding the business center is appreciated as we are always looking for ways to improve. We would love you to consider staying with us again.Sincerely,Management Team

10/10 Excellent

Gary

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff at the bar and front desk, always pleasant.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Thank you for your kind words. Providing exceptional service is what we strive for, and we're thrilled to know that our team met your expectations. We look forward to welcoming you back to Best Western Plus Executive Residency!Sincerely,Management Team