Vue depuis l’hébergement

Avis sur Thilhara Days Inn

3.5 out of 5
Thilhara Days Inn
No. 75 Union Place, Colombo 2, Colombo

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 5 avis sur 23." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 23." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 23." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 23." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 23." "

7,4/10

Propreté

7,6/10

Personnel et service

6,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Aharon

Voyage d’affaires
Les points faibles : Propreté
Could be Better
Team is good. WiFi is very bad in the most expensive suite. Maintenance, Cleaning and service is non satisfactory. Es I have arrived, were no towels in room and the safe could not be used also as I moved to the suite which has no internet connection. Don't replace daily the bed sheet, forget replacing towels and force putting "Please clean my room" sign on the door. Cleaning is not a regular process. today 29.02.2020 at 15.00 h the room has not been cleaned although I have left the sign since yesterday.
Séjour de 2 nuits en février 2020

6/10 Satisfaisant

Anil Kumar

Les points forts : Propreté et confort de la chambre
No brake fast offered as mentioned in tariff
Séjour de 6 nuits en décembre 2019

8/10 Bien

Shanmukhappa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendliness and cleanliness. A+++++++++++++++++++ no cafe on site
Séjour de 7 nuits en novembre 2019

8/10 Bien

m mushtaq

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 30 oct. 2019
Greetings from Thilhara Days Inn Mr. M Mushtaq Its a great pleasure to have you with us. We are glad to hear from you and would like to thank you for taking your time to review us. Looking forward to serve you again. We will ensure to keep the similar standards. Thanks and Have a nice day !! 😃

6/10 Satisfaisant

Erin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
not the best but by no means the worst
While the room was clean and comfortable there were a few discrepancies which made stay not as smooth as I would have liked. On arrival I was informed that the restaurant was closed due to refurbishment and therefore no available breakfast and that check out time is 12:00pm. When booking this was not clear and I suggested that they ensure their online info on own or booking sites be current and accurate. I booked a 2 night stay, on the 2nd day the room was cleaned to satisfaction, however the bath towels were taken when I asked for more I was told “an hour” but was given them within 10 minutes as I said I was unable to wait. On checkout day I was just about to leave, approx 11:57am for 12pm checkout, when I received a call from reception asking me to check out. As I was not late I found this rather unusual and did not appreciate it. The WIFI was not consistent also. For being close to the city centre and attractions this hotel was not expensive but if I booked again I would go in the knowledge that it would be for the room alone as no additional facilities other than a balcony and WiFi.
Séjour de 2 nuits en septembre 2019
Réponse de Manager le 27 oct. 2019
Greetings from Thilhara Days Inn !!! Its a great pleasure to have you with us. We are glad to hear from you and would like to thank you for taking your time to review us. we are extremely sorry for the inconvenience caused. Looking forward to serve you again. We will ensure to improve our standards. Thanks and Have a nice day !!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
3 mosquitos killed in the room, but I got some mosquito bites. 古い建物だったので綺麗さはこんな程度かと思いましたが、蚊が多くて、3匹退治しましたが、刺された結果を見ると、まだいたのかもしれません。
Séjour de 1 nuit en septembre 2019
Réponse de Management le 27 oct. 2019
Greetings from Thilhara Days Inn !!! Its a great pleasure to have you with us. We are glad to hear from you and would like to thank you for taking your time to review us. we are extremely sorry for the inconvenience caused. Looking forward to serve you again. We will ensure to improve our standards. Thanks and Have a nice day !!

8/10 Bien

Happy, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location. Very spacious apartment with two bedrooms which was more than I expected and very good value for money
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 27 oct. 2019
Greetings from Thilhara Days Inn !!! Its a great pleasure to have you with us. We are glad to hear from you and would like to thank you for taking your time to review us. Looking forward to serve you again. We will ensure to keep the similar standards. Thanks and Have a nice day !!

6/10 Satisfaisant

Ivo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ok se siete di passaggio
Non troppo pulito sia il bagno che le lenzuola. Posizione abbastanza buona. Personale gentile Ristorante self service adiacente all'hotel buono ed economico.
Séjour de 2 nuits en janvier 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
check in was a nightmare & the breakfast was terrible.
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Fazeela, Maldives

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All the staff were very friendly, professional and helpful. Room was very clean and appealing.
Séjour de 1 nuit en août 2018
Réponse de M le 11 sept. 2018
Dear Fazeela, Thank you very much for the comments. Please revisit us when you can Regards, Management

10/10 Excellent

Ahmed, Maldives

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel, staff are very friendly. very clean..
It was very nice staying there. best place to stay for a reason that I went Colombo - medication from Nawaloka. Staff were very good and friendly, location was ok and reachable to most daily needs. Over all very good and value fr money...
Séjour de 8 nuits en mars 2018
Réponse de M le 11 sept. 2018
Dear Ahmed, Thank you very much for the nice comments. Hope you or your loved ones are ok for the reasons for your Nawaloka visits. Please come again anytime Regards, Management

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Not the worst, but nothing special
Poorly organized, too dependent on paper instead of a computer and too much time wasted while they had to try to locate them. Bed was comfortable but the rooms could do with being painted, too many stains on walls and marks on tables for it be called deluxe. Area is convenient for most of the major attractions, not a huge choice of eateries near by. Hotel was supposed to have breakfast but one day there was nobody there and another day it was not a buffet but a small choice of options. Not the worst hotel I have been in, but for the price it could have been better. Room was quiet with an inside balcony and sliding door helping to keep traffic noise down. Would not be my first choice if I visit again, but I would stay there again if no other options at the price. Staff at front desk were very unwilling to make decisions themselves and I did not like the way they left room keys on the counter and not putting them behind the desk. I told them this was a security issue, but it did not seem to register with them that someone could takes someone else's keys, as the desk was not always staffed.
Séjour de 3 nuits en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
コロンボの便利なホテル
清潔で素敵なホテルでした
Séjour de 1 nuit en décembre 2017

4/10 Médiocre

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worth paying slightly extra for another place.
Sink was broken upon arrival, and for entire duration it wouldn't drain. Asked 3 different people for 3 subsequent days at front desk to have someone come up and repair it, but nobody did. Room was very dirty when I arrived and during the 6 days I was there no one came to clean it or empty trash, etc. Unidentifiable hairs that were not mine all over the place. Sheets had dark stains on them when I arrived. Wifi frequently stopped working. If everything was clean and working properly it would have been perfectly enjoyable.
Séjour de 1 nuit en novembre 2017

6/10 Satisfaisant

JJ, Japan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
location is good but
we had 2 times electricity down during the stay. No hot shower at 9 pm and asked to check after 30 minutes, hot shower was finally available. the wifi password was wrong. The serving time for the Break fast very late. But also want to mentioned that people was willing to help and everything were resolved.
Séjour de 1 nuit en novembre 2017

4/10 Médiocre

Ene Kirstine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Did not feel welcome. Noisy Because of rebuilding. No Cleaning. Dirty and not comfy standard. Very dissapointing.
Séjour de 3 nuits en octobre 2017

8/10 Bien

Gerald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
The manager was very helpful. He answered all our questions and made sure that we were comfortable. He arranged for a tuk tuk driver to tour us around Colombo to see the sights. The entire staff was very helpful & friendly. The wifi was very good.
Séjour de 3 nuits en octobre 2017

6/10 Satisfaisant

john, sydney

Hotel close to many sites
We arrived an hour and a half early for check in and we were told if we wanted our rooms early we would have to pay $15 US a room which we declined. This is not a good way to start our stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel at the Union Place
I was absolutly amazed by this hotel, everything is brand new, they are still working on the lobby but the rooms are just perfect. Clean, light and spacious. Great value for the money. If I have to go back to Colombo I will definitely stay at Days Inn. Thank you!

4/10 Médiocre

Mike

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Lage okay, jedoch sehr laut
+ es wurde uns ein früherer Check In gewährt ohne Aufpreis - vor dem Fester war ein Generator der dauerhaft brummte - es war unglaublich laut, man hatte das Gefühl die Autos fahren durch das Zimmer hindurch / die Matratzen sind sehr sehr hart