2 piscines extérieures, chaises longues
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Avis sur Nautilus Beachfront Villas & Spa

4 out of 5
Nautilus Beachfront Villas & Spa
8 Solitary Islands Way, Korora, NSW

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 90 avis sur 237." "
Note des voyageurs de 8 (Bien), d’après 85 avis sur 237." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 237." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 237." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 237." "

8,4/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Deborah

Séjour de 3 nuits en février 2024

6/10 Satisfaisant

Leanne

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Property was fine albeit a bit dated. Staff were pleasant and helpful, and the pool area was lovely. Our only complaint was there was no wifi as advertised. On raising this with the staff, we were told that not all units have modems and it depended on which one you were allocated. We found this very misleading.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Ben

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The lack of a BBQ at the villa was disappointing. Was told by reception “oh yeah, we don’t do that anymore .. “ Would be good if the ads and listings reflected this as being a family staying for a week, it was a big reason we picked that room and resort in general. The pool whilst a really nice size and warm, could do with a good clean !
Séjour de 7 nuits en janvier 2024

6/10 Satisfaisant

Stephanie

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Good value but the resort is very tired and could do with an uplift. Eg. The pools are open until 10pm, but one of them doesn’t have lighting, so can’t be used. There is only one restaurant (Thai) on site and there are no shops/restaurants within easy walking distance. Our 2 bedroom apartment only had airconditioning in one room (1 bedroom) which meant the other bedroom was incredibly hot. Although we had 2 bathrooms, only one had decent pressure for showering. There was a private beach, but it’s not patrolled and quite rough, so we couldn’t use. Good points were that the apartment was very spacious and had a kitchen. In hindsight we should have bought supplies for cooking. There was a laundry and a nice lawned courtyard. We had undercover parking next to our apartment which made unpacking the car easy. Our kids thought the 3 pools were great. Although there were tennis courts, we had forgotten to pack balls and there’s no shop on site, so we couldn’t use it which was a shame. Probably a good place to go with a big group- just remember to take what you need in terms of food and drink!
Séjour de 2 nuits en janvier 2024

8/10 Bien

Jessica

Voyage en famille
Les points forts : Propreté et personnel et service
We had a relaxing time at nautilus! Room was good for what we needed and the pools were a great hit with our young kids. My only disappointment would be the gym as it was old and not maintained well. The kitchen could have used some more basic items like dishwashing liquid for the duration of our stay or extra rubbish bags. Overall very happy and would stay again.
Séjour de 7 nuits en décembre 2023

8/10 Bien

Daniel

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very nice location with excellent pools and easy access to beach. Apartment could do with a good clean, bathroom exhausts and ceiling covered in dust, but generally the rest was of a good standard
Séjour de 4 nuits en novembre 2023
Réponse de Nautilus le 22 nov. 2023
thank you for your review. We have taken your comments on board.

8/10 Bien

Kellie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite private close to the beach Great place to unwind
Séjour de 4 nuits en novembre 2023

8/10 Bien

Tanya

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Nautilus le 22 nov. 2023
Thank you

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Nautilus le 26 oct. 2023
Thank you for taking the time to post this review. Hope to see you again soon.

6/10 Satisfaisant

Christine

Les points faibles : Personnel et service
I didn’t know where the pools were located, just given a key, didn’t know there was a restaurant until I read the sign out the front, had no idea where it was situated. The cutlery draws had crumbs in there, there were no tissues available and the room was dull. Wouldn’t recommend it to anyone as it was disappointing.
Séjour de 3 nuits en octobre 2023
Réponse de Nautilus le 26 oct. 2023
We are sorry you encountered these issues. We do provide all our arriving guests with a map of the property which indicates where the facilities are located. We have not had this complaint before so thankyou for alerting us. We will take it on board.

6/10 Satisfaisant

Stefanie

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Quiet location close to the beach
Séjour de 3 nuits en octobre 2023
Réponse de nautilus le 15 oct. 2023
Thanks for your review.

10/10 Excellent

Andrew

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location fantastic family facilities
Séjour de 3 nuits en septembre 2023
Réponse de Nautilus le 15 oct. 2023
Thank you for your review - hope you can make it back again.

6/10 Satisfaisant

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The overall stay was pleasant, it was clean and easy to stay at with the kids. I was disappointed that there were no sheets for the fold out although they were aware we would be using them. There was one single doona (for a double fold out) that was filthy and no sheet to put on it. I had to guy buy bedding for my kids. There were no extra towels to use for the pool. Given there is no staff on-site over the weekend we had to make do. It’s these little things that would have made our stay perfect.
Séjour de 3 nuits en septembre 2023
Réponse de Nautilus le 15 oct. 2023
I am sorry you had these problems staying here. We don't supply pool or beach towels and never have a problem with that. As for the extra linen I will follow that up.

8/10 Bien

Ngoc Diem

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
This property is quite and clean but I can’t connect the wifi
Séjour de 3 nuits en septembre 2023
Réponse de Nautilus le 15 oct. 2023
Thanks for your review. As the villas here at Nautilus are all privately owned the wifi is at the owners discretion. Some opted not to have NBN connected.

2/10 Horrible

Bradley

Séjour de 2 nuits en septembre 2023
Réponse de Nautilus le 26 oct. 2023
Sorry you didn't enjoy your stay with us.

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was such a lovely stay only wish it could’ve been longer.
Séjour de 2 nuits en septembre 2023
Réponse de Nautilus le 15 oct. 2023
Thank you for your lovely review. Hope to see you again.

10/10 Excellent

Janelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en août 2023
Réponse de Nautilus le 15 oct. 2023
Thankyou for taking the time to review our property. Hope to see you again soon.

10/10 Excellent

William

Séjour de 2 nuits en juillet 2023
Réponse de Nautilus le 2 août 2023
Thank you for your review. Hope to see you again soon.

2/10 Horrible

Jonathan

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property tired and run down, cracked toilet bowl, bathroom door tries to disintegrate when opened, bathroom exhaust fan not working, mouldy shower curtain, thick layer of dust on ceiling fan blades, torn bed sheets, metal door frames rusted. TV lost signal for most of our first evening. This property did not live up to its presentation on the web page. Very dissapointing!!!
Séjour de 2 nuits en juillet 2023
Réponse de Nautilus le 24 juil. 2023
Thanks for your feedback, we really appreciate your time in telling us where we can do better. We have passed this information onto the Villa's owner who is looking at the repairs. We have also contacted our cleaning team, who have assured us that they have had a restructure in cleaners and this is now reflected in new cleaning staff. :)

10/10 Excellent

Jenny

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it, very spacious two bedroom villa, super close to everything. Everything we needed in the villa and bath tub too! Great for kids of all ages, two pool options and beautiful seats around beach for evening drinks
Séjour de 2 nuits en juillet 2023
Réponse de Nautilus le 16 juil. 2023
Thank you so much for your wonderful review. It is indeed a lovely place to stay.

4/10 Médiocre

Cory

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The beachfront was beautiful but facilities very disappointing for a family with kids. Won’t be returning
Séjour de 5 nuits en juillet 2023
Réponse de Nautilus le 11 juil. 2023
Hi Cory, Thank you for coming in to explain why you did not like our facilities. It has been recommended by our insurance company to restrict the use of the outdoor spa to children over 12yrs old. We just want everyone to have a safe holiday :). Again we apologise for the shut down of the outdoor spa, as another guest used the emergency shut off. Once the emergency shut off is activated, the spa must be locked until it is safe again/ restarted. But we are glad you enjoyed the beautiful beachfront and wonderful weather, (which was still pretty cold for swimming in our pools).

2/10 Horrible

Ashleigh, Newtown

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our villa (165) was filthy. Most surfaces, excluding the kitchen had built up dirt and grime, mouldy curtains on every window, dirty walls, filthy AC units. There was something living in the roof that made a lot of noise and scared our young children, additionally the roof was also leaking. There was no wifi and when we asked management they weren’t sure and followed up with the owner whom also couldn’t provided the details either. We took photos of everything and complained to management which resulted in nothing. I would not recommend staying here.
Séjour de 7 nuits en mai 2023

10/10 Excellent

Mandy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place to stay will stay again
Séjour de 5 nuits en avril 2023
Réponse de Nautilus le 1 mai 2023
Hi Mandy we are so pleased you enjoyed your stay with us and we look forward to welcoming you again to Nautilus Beachside villas and Spa

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Road trip home
The resort is wonderfull Great three bedroom unit, next to the beach and pools are fantastic The heated spa a hidden secret Loved everything about the resort Would definitely stay again and recommend
Séjour de 2 nuits en avril 2023
Réponse de Nautilus le 24 avr. 2023
Thank you for your wonderful feedback. We are glad you enjoyed your stay.

10/10 Excellent

Helmut

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Conveniently located for most activities in the area. Nautilus has everything you need for a great holiday.
Séjour de 7 nuits en mars 2023
Réponse de Nautilus le 3 avr. 2023
Thank you for your great review. Hope to see you again.

6/10 Satisfaisant

Paul

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2023

10/10 Excellent

Jo

Séjour de 7 nuits en février 2023
Réponse de Nautilus le 3 avr. 2023
Thank you for taking the time to do a review. Hope to see you again soon.

10/10 Excellent

Tina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and everything you could possibly need, beautiful Thai restaurant at complex aswell
Séjour de 2 nuits en janvier 2023
Réponse de Marisa le 13 févr. 2023
Thank you for your lovely review. Hope to see you again some time.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

LEAH

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were super helpful and friendly. Pool was clean and the tennis court was well maintained. There was some surface mould in the main bathroom and the shower taps in the family bathroom lacked indicators as to what was hot and what was cold.

8/10 Bien

Evelyn

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022
Réponse de Nautilus le 22 nov. 2023
Thank you

4/10 Médiocre

Alison

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was was nice private place, close to Coffs. The hot spa was not working and it was poor weather so a spa would of been a benefit. No wi fi, very dated room decor, old rooms, just ok bed and awkward parking in 142. We enjoyed the area it was beautiful.
Séjour de 3 nuits en septembre 2022
Réponse de Marisa le 25 nov. 2022
Thanks for your feedback.

10/10 Excellent

steven

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en août 2022

10/10 Excellent

Craig

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I absolutely loved this property, unit was amazing, facilities were wonderful, would give 6 stars if i could!!
Séjour de 3 nuits en juillet 2022
Réponse de Bernie le 25 juil. 2022
Hi Craig, thank you so much for your wonderful feedback, so happy you loved the property.

8/10 Bien

Anthony

Voyage en couple
Les points forts : Propreté et équipements
Lack of free WiFi is a major problem.
Séjour de 2 nuits en juillet 2022
Réponse de Bernie le 21 juil. 2022
Thank you for taking the time to offer feedback. Unfortunately WiFi is only available in limited villas as it is an owner's choice to install.

4/10 Médiocre

Barbara

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The room was ok. Thiscday and age not much in the way of technology. Stove top was dirty and the oven didn't work. Very disappointing as we were going to have pizza for dinner after a long day out. Do not go there if you have a large vehicle as the roads inside are very small and hard to navigate if vehicle is coming the other way. Parking was hard with a four wheel drive. Will not go there again.
Séjour de 3 nuits en juin 2022
Réponse de Bernie le 21 juil. 2022
Thank you for your feedback, our housekeeping team have been advised of the condition the stove top was presented, ovens often have a separate switch on the wall to activate the appliance. Extra parking is available close to the tennis courts, sorry for any inconvenience this caused you.

8/10 Bien

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is well maintained and in a great location. Just found it a little out dated, maybe some more modernisation could be done.
Séjour de 3 nuits en avril 2022
Réponse de Bernie le 6 mai 2022
Hi, thank you for taking the time to provide us with your feedback. Kind regards, Bernie

6/10 Satisfaisant

Raewyn

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de Bernie le 9 févr. 2022
Hi thank you so much for your welcome feedback, we appreciate your time.

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en janvier 2022
Réponse de Bernie le 2 févr. 2022
Hi Amanda, thank you so much for your welcome feedback, we appreciate you taking time out of your busy day to forward it to us. Kind regards Bernie

10/10 Excellent

Rebecca

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is gorgeous and we stayed right near the rainforest side. The pools are amazing and the beach is beautiful and having the beach right there to view and walk along is lovely. You can’t swim in the beach though as it is too tough and dangerous.
Séjour de 4 nuits en janvier 2022
Réponse de Bernie le 17 janv. 2022
Hi Rebecca, than you for your most welcome feedback, I am so pleased you has such an enjoyable stay. Regards Bernie

8/10 Bien

Kerri

Les points forts : Personnel et service et équipements
Séjour de 2 nuits en janvier 2022

6/10 Satisfaisant

Josh

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Scott

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Booked a villa, condition of room well below par. Beds missing wheels, mould in bathroom, tv remote broken & wouldn't work properly, no Wi-fi provided
Séjour de 2 nuits en décembre 2021
Réponse de Bernie le 17 janv. 2022
Hi, thank you for taking the time to submit your feedback. The above issues have since been addressed. Unfortunately as the accommodation is individually owned not all owners have installed WiFi. Kind regards, Bernie

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shower and bed were great unit itself was a bit dated Easy walk to beach
Séjour de 2 nuits en juin 2021
Réponse de Bernie le 21 juin 2021
Hi, thank you for taking the time to forward your most welcome feedback. Kind regards. Bernie

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort in an ideal location Would recommend it
Séjour de 3 nuits en mai 2021
Réponse de Bernie le 2 juin 2021
Hi, thank you so much for your most welcome feedback, much appreciated.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Didn't use the public facilities - winter and working, however rooms are dated and bed is uncomfortable. Rooms had all features I needed though, just in need of a refresh and a new bed...
Séjour de 3 nuits en mai 2021
Réponse de Bernie le 19 mai 2021
Thank you for taking the time to submit your feedback.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2021
Réponse de Bernie le 19 mai 2021
Thank you for your score.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2021

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2021