Piscine extérieure, parasols de plage, chaises longues
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Avis sur Aqua Villa Resort

3.5 out of 5
Aqua Villa Resort
56 Park Beach Road, Coffs Harbour, NSW

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 179 avis sur 404." "
Note des voyageurs de 8 (Bien), d’après 155 avis sur 404." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 404." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 404." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 404." "

8,6/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Kylie

Voyage en famille
Les points forts : Propreté et confort de la chambre
Little Gem
This place is an absolutely gem and the owners are very friendly and very helpful. There is a shopping centre right across the road and take away places are very close as well
Séjour de 1 nuit en novembre 2023

8/10 Bien

patrick

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Good times
Séjour de 3 nuits en avril 2023

10/10 Excellent

Cecilia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Comfortable, clean, maintained. Heated pool was heavenly. Everything in working order which is rare. Conveniently located. Quiet grounds. Lovely management. Highly recommended.
Séjour de 1 nuit en décembre 2022
Réponse de Eddy & Kathy le 14 déc. 2022
Hello Cecilia & family, Thank you for your excellent review :) It was so nice meeting you all. We're so glad you enjoyed your stay and your fantastic feedback! We look forward to seeing you again next time you're in Coffs Harbour. Take care from the Managers Eddy & Kathy

2/10 Horrible

Geoff Mehden

Séjour de 6 nuits en décembre 2021

10/10 Excellent

Salma

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
Very friendly staff No daily cleaning
Séjour de 4 nuits en décembre 2021
Réponse de Kathy & Eddy le 25 déc. 2021
Hello Salma, thank you for your review. We are a 3 and half star accommodation, we don't provide daily cleaning. Thank you for staying with us. Take care & stay safe!

10/10 Excellent

Emlyn

Voyage en famille
Les points forts : Propreté
Clean, Spacious and Comfortable
Surprisingly large with a full suite of amenities, this is an excellent choice of accomodation that makes for a comfortable trip. There are plenty of facilities close by which makes the location all the more attractive
Séjour de 2 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a very clean stay. Our garden room was away from the road and we did not get any street noise. I was not so happy with the inter-room noise, however. We could hear every word from the woman next door on her phone late at night, as well as her TV from our main bedroom which was not conducive to sleeping well.
Séjour de 2 nuits en mai 2021
Réponse de Eddy & Kathy le 28 mai 2021
Hello, thank you for your review. We're so glad you enjoyed your Garden Villa. We apologise for any inconveniences caused, but we can't rectify a problem if we don't know anything about it, we would have been happy to help any way we can to make your stay as enjoyable as possible. We hope to see you again next time you're in Coffs Harbour. Take care from the managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We’ve stayed in a few different rooms at this accommodation site over the years. It’s off the highway, it’s close to shops, it’s a neat, clean, quiet place to stay for quick stopovers on your way north.
Séjour de 1 nuit en mai 2021
Réponse de Eddy & Kathy le 7 mai 2021
Hello, thank you for your lovely review. It really makes all the hard work worthwhile when you read reviews like yours. We hope you continue to stay here at Aqua Villa and we'll certainly look after you. Take care from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Had everything we needed - kitchen, washing machine, pool, games room & friendly owners
Séjour de 4 nuits en avril 2021
Réponse de Manager le 13 avr. 2021
Hello, thank you for your fantastic review. See you next time you're in Coffs Harbour. Take care from the Managers Eddy & Kathy

6/10 Satisfaisant

David

Voyage en famille
It was ok, did not live up to 8.6 rating.
Pool was supposed to be heated, the catch is it is solar heated so if not sun, not heat. Place was pretty average for 8.6 rating. It was very close to theplaza which I guess is a plus if you were staying longer.
Séjour de 1 nuit en mars 2021
Réponse de Eddy & Kathy le 5 avr. 2021
Hello David, We are sorry that you feel this way, we can do many things, but controlling the sun is not one of them! If anything, we have had compliments about the pool being warmer than the ocean water. I guess it's different for everyone. We are only a 2 minute walk to Park Beach Plaza, which is very convenient for our guests for any length of stay. We are extremely proud of our rating that our guests on Hotels.com have given us :) We hope that you come and stay with us again for longer next time. Take care from the managers Eddy & Kathy

10/10 Excellent

Olive

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mars 2021
Réponse de Eddy & Kathy le 5 avr. 2021
Hello Olive, thank you for your fantastic rating! We hope to see again next time :) Take care from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The aqua villa is a beautiful resort with the friendliest people you could meet running the resort. It was very easily accessible, very welcoming staff and the rooms are fantastic. We will definitely be back again very soon.
Séjour de 1 nuit en février 2021
Réponse de Kim le 2 mars 2021
Thank you for this great review. Regards Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property was clean and tidy, nothing flash but everything was just fine.
Séjour de 1 nuit en février 2021
Réponse de Eddy & Kathy le 16 févr. 2021
Thank you for your rating :)

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Was perfect accomodation for our family. Amenities were great and the unit was spacious. We had a great stay.
Séjour de 6 nuits en janvier 2021
Réponse de Eddy & Kathy le 16 févr. 2021
Thank you for your fantastic rating. We're so glad you enjoyed your stay :)

10/10 Excellent

Maria

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2021
Réponse de Eddy & Kathy le 16 févr. 2021
Thank you Maria for your wonderful rating :)

10/10 Excellent

stephen, central coast

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff are very friendly and helpful. Very relaxing place to stay close to everything.
Séjour de 7 nuits en janvier 2021
Réponse de Eddy & Kathy le 26 janv. 2021
Hello Stephen, Thank you for your fantastic rating. It was so nice meeting you and your family. We're so glad you enjoyed your stay and we look forward to seeing again next time you're in Coffs Harbour. Take care from the managers Eddy & Kathy :)

10/10 Excellent

kylie

Séjour de 6 nuits en décembre 2020
Réponse de Eddy & Kathy le 26 janv. 2021
Hello Kylie, Thank you for your excellent rating! We hope to see again soon :) Take care from the Managers Eddy & Kathy

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2020
Réponse de Eddy & Kathy le 5 janv. 2021
Hello Michael, Thank you for your rating, we really appreciate it! Take care and stay safe from the managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The location was close to our friends nearby, and not far from the beach and the big shopping mall. The comfort - beds, pillows, sofa etc - all comfy. Lack of noise. The friendliness and helpfulness of the owners (whose names were Cathy and Eddy I think.
Séjour de 1 nuit en novembre 2020
Réponse de Manager le 30 nov. 2020
Hello, Thank you for your wonderful review. We're so glad you enjoyed your stay. Thank you for listing all the most popular things guests love about Aqua Villa! We look forward to seeing back here again next time you're in Coffs Harbour. Great memory, by the way :) Take care from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en novembre 2020
Réponse de Eddy & Kathy le 30 nov. 2020
Thank you for your fantastic rating :)

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff communicated well, the room was clean and had every need.
Séjour de 1 nuit en novembre 2020
Réponse de Manager le 12 nov. 2020
Thank you for your wonderful review, we really appreciate it :) We hope to see again next time you visit Coffs Harbour. Take care from the Managers Eddy & Kathy

10/10 Excellent

Stephen

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en octobre 2020
Réponse de Manager le 3 nov. 2020
Hi Stephen, Thank you for your excellent rating. We hope to see you again next time you visit Coffs Harbour, take care from the Managers Eddy & Kathy

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en octobre 2020
Réponse de Manager le 3 nov. 2020
Hello, Thank you for your great rating. We hope to see you again soon. Take care from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2020
Réponse de Manager le 14 oct. 2020
Thank you for your awesome star rating.

10/10 Excellent

Sharon, Tamworth

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A great place to stay. Close to everything. Wonderful couple in reception. Fabulous ammenities
Séjour de 1 nuit en octobre 2020
Réponse de Manager le 14 oct. 2020
Hello Sharon, Thank you for your wonderful review. We're so glad you enjoyed your stay and also that it was close to everything and your unit had everything you needed. We hope to see again next time. Take care from the Managers Eddy & Kathy

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly helpful staff, in a good location. Our room was clean and tidy on arrival. The wifi signal strength could have been better.
Séjour de 5 nuits en septembre 2020
Réponse de Manager le 14 oct. 2020
Thank you for your fantastic review. We're so glad you enjoyed your stay. Our WIFI has just recently been boosted, so hopefully next time you stay you won't have any problems. Thank you for your feedback. Take care from the Managers Eddy & Kathy

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en août 2020
Réponse de Manager le 14 oct. 2020
Thank you for your great star rating.

10/10 Excellent

Sean, Newcastle

Voyage en couple
Les points forts : Propreté et équipements
Room was spotless, grounds were immaculate and staff were very friendly and helpful.
Séjour de 1 nuit en juillet 2020
Réponse de Manager le 4 août 2020
Hello Sean, Thank you for your excellent review, we really appreciate your time. It was so nice to meet you and we're so glad you enjoyed your stay. We look forward to seeing again next time you stay :) Take care & stay safe, from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et équipements
Definitely recommend staying here. Was perfect for central point, facilities and comfortable sleeping arrangements
Séjour de 1 nuit en juillet 2020
Réponse de Eddy & Kathy le 31 juil. 2020
Hello, Thank you for taking the time to give us a nice review and also recommending us, we really appreciate your time. We're so glad you had a great time here and we hope to see again sometime. Take care & stay safe, from the Managers Eddy & Kathy

10/10 Excellent

Damian

Les points forts : Propreté et confort de la chambre
Great stay at Aqua Villa
Aqua Villa Resort is in a perfect location for access to shops and the beach. Check in was simple and management extremely helpful throughout my stay. Would highly recommend
Séjour de 14 nuits en juillet 2020
Réponse de Eddy & Kathy le 31 juil. 2020
Hi Damian, Thank you for your fantastic review. We're so glad you enjoyed your time here and convenient to all amenities. We look forward to seeing you next time. Take care & stay safe, from the Managers Eddy & Kathy

10/10 Excellent

Robyn, Newcastle

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et équipements
Aqua Villa was clean, comfortable and close to everything we needed. The staff were friendly and helpful. The room had everything we needed and more. We look forward to staying here again. Fantastic couple of days away.
Séjour de 2 nuits en juillet 2020
Réponse de Eddy & Kathy le 31 juil. 2020
Hi Robyn, Thank you for your wonderful review. We're so glad you enjoyed your stay and we hope you can come back another time. Take care & stay safe, from the Managers Eddy & Kathy

10/10 Excellent

Evelyn

Voyage en famille
Les points forts : Propreté et confort de la chambre
Sehr nette Besitzer, extrem sauber, gut ausgestattet Küche und sehr zentral gelegen.
Séjour de 1 nuit en juillet 2020
Réponse de Manager le 11 juil. 2020
Thank you so much for your wonderful review. We really appreciate your time. It was lovely meeting you. We're so glad you enjoyed your stay and we have been working hard to improve Aqua Villa, so thank you for the pat on the back :) We hope to see again sometime. Take care from the Managers Eddy & Kathy

8/10 Bien

Marika

Voyage en famille
Les points forts : Propreté et confort de la chambre
Good value
Good for a couple of nights. Clean and good value. Very close to shopping centre. Bonus having a games room with table tennis and pool.
Séjour de 2 nuits en juin 2020
Réponse de Manager le 20 juin 2020
Hi Marika, Thank you for your fantastic review. We really appreciate your time. We are so glad you enjoyed your stay and we hope to see again on your next trip. Take care from the Managers Eddy & Kathy

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The villa was a great size, beds were comfy and the entire property is very well maintained.
Séjour de 2 nuits en juin 2020
Réponse de Eddy & Kathy le 9 juin 2020
Thank you for your wonderful review. We're so glad you enjoyed your stay and we hope you tell your friends and family and come back and visit us again. Take care from the Managers Eddy & Kathy

6/10 Satisfaisant

Marc

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Could be good but service poor
This could be a good place, got good bones and setting, but our townhouse was a little tired in some respects. Check-in was pretty ordinary, lady at front desk was not very welcoming and not happy at all we couldn't check in before 8pm (we had a 4 hour drive after kids sport and couldn't get there any earlier). Tried to make it easier for her - do you want to leave a key out in a safe place? No we don't do that was the tearse reply. Really, i'm giving you money and trying to help here! Whatever.
Séjour de 2 nuits en mars 2020
Réponse de Manager le 10 mars 2020
At the time of booking, we send an email to notify of our reception hours. As explained for your safety and the safety of all guests we do not leave keys out, unless you are a known guest. We are currently in the process of repainting all units, so this is being addressed.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et équipements
I like the facilities in our unit, the pool and surrounds were great. Could have been cleaner.
Séjour de 4 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is in a perfect position with near by shopping center within walking distance and public transport
Séjour de 2 nuits en février 2020
Réponse de Manager le 1 mars 2020
Thank you for your feedback. We look forward to seeing you again sometime soon.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When booking I specifically booked a 2 Bedroom Garden Villa as we needed ground floor bedrooms. On our way to the hotel I received a phone call saying “where are you we want to go home” this was at 4:30pm when check in didn’t close till 8pm the woman on the phone was extremely rude. Upon getting to the hotel I went to the front desk where the woman from the phone was about to leave. When booking in she said “we’ve given you an upgrade” I asked if the upgrade was still ground floor and she said “no and we have nothing left” at this point we would have left however there was no accommodation left in Coffs that would suit our needs. During the booking process I specifically asked for the single beds to be joined. This also was not done. The accomodation was run down and needed renovations. There is also a $60 fee if you don’t take out your own rubbish or wash and dry your own dishes. This was not stated anywhere prior to booking. All in all a negative experience.
Séjour de 1 nuit en février 2020
Réponse de Manager le 26 févr. 2020
Thank you for the feedback. Yes you specifically booked a two bedroom garden villa, but nowhere on your booking does it state you required a ground floor unit. None of the units have the capacity to make the beds into a double, this type of unit needs to be booked. Slightly confused about your statement of we want to go home, as we actually live on site?

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location for the event we were attending
Séjour de 1 nuit en février 2020
Réponse de Manager le 26 févr. 2020
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 5 févr. 2020
Thank you for your feedback. We look forward to seeing you again sometime soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our family had a wonderful one night stay with an upgrade to a townhouse. Everything was perfectly clean and all amenities were perfect including a everything you need to cook a BBQ. Would highly recommend.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 29 janv. 2020
Thank you for your feedback. We look forward to seeing you again sometime soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et équipements
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 29 janv. 2020
Thank you for your feedback. We look forward to seeing you again sometime soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The garden villa was a nice self-contained unit, the pool and games room were very popular with the kids. The managers were lovely people.
Séjour de 5 nuits en janvier 2020
Réponse de Manager le 29 janv. 2020
Thank you for your feedback. We look forward to seeing you again sometime soon!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
The pool was lovley. The shower wasnt, the fan didnt work, the tv reception was horrible. The lady at check in wasnt all that nice
Séjour de 2 nuits en janvier 2020
Réponse de Manager le 24 janv. 2020
Thank you for the feedback. We recommend for future that any issues are raised with management immediately so they can be rectified.

6/10 Satisfaisant

Andrew

Voyage en famille
Les points forts : Propreté
Far from my favourite...
Apartment was old and tired. Multiple signs warning us to ensure we’d locked all doors before bed and not left anything outside after dark was helpful, but also got me thinking about what event/s prompted the need. Barbed wire on fencing around the perimeter added to thoughts on safety (or lack thereof?!) The number of smokers in the enclosed garden area meant the kids and I copped a lung full of smoke whenever leaving the apartment or having our windows open - this was unpleasant. Pool area was great though and well maintained - kids had fun in that space.
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 22 janv. 2020
Thank you for the feedback.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room swas exactly what we needed for the price. Staff were very friendly and helpful. Thanks
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 22 janv. 2020
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 22 janv. 2020
Thank you for the feedback. We look forward to seeing you again sometime soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ｗｏｎｄｅｒｆｕｌ！！
大型スーパーに近く便利で　室内も清潔で快適にすごせました。 フロントの方もフレンドリーで感じがよく、次回も利用したいです（＾＾）ｖｖｖ
Séjour de 15 nuits en décembre 2019
Réponse de Manager le 23 janv. 2020
Thank you for your feedback. We look forward to seeing you again.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money Loved walking out our door to pool Clean Well supplied kitchen Good storage for holiday unit
Séjour de 3 nuits en janvier 2020
Réponse de Manager le 11 janv. 2020
Thank you for the feedback. We look forward to seeing you again sometime soon.