Façade de l’hébergement

Avis sur Peek'n Peak Resort Trademark Collection by Wyndham

3.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 382 avis sur 721." "
Note des voyageurs de 8 (Bien), d’après 191 avis sur 721." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 721." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 721." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 721." "

8,4/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic property
Séjour de 1 nuit en mai 2024

10/10 Excellent

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Krista

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at the Peak was only for one night in the off season. Even so, we were able to still enjoy the indoor pool, hot tub and game room, which was great! Staff was super friendly. Our breakast at the cafe was excellent. We absolutely need to go back again in summer or winter to really enjoy all there is to offer.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 20 avr. 2024
Thanks so much for the kind words, Krista! We’re so happy you enjoyed your stay at our Resort. We strive to offer every guest the best experience. Your praise mean a lot! We hope to see ya'll again soon!

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 20 avr. 2024
Dear Brandon, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Rachel

Voyage en famille
We enjoyed our stay! It’s a beautiful facility and the castle vibe is fun. The restaurant was verY good! The beds were comfortable. The only problem was that the tub was clogged and it would fill up with water when showering.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 13 avr. 2024
Dear Rachel, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 13 avr. 2024
Dear Rebecca, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Sukhjeet

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 7 mai 2024
Dear Sukhjeet, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Patricia

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If I could give it a 6 I would! Beautiful facility, stained glass/beveled glass windows.. beautiful wood work , fireplaces and leather sofas, indoor/outdoor hot tub and a delightful staff.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 11 avr. 2024
Thank you so much for taking the time to post a review, Patricia! We are so happy to hear that you enjoyed your stay with us! Take care!

6/10 Satisfaisant

Torey, Lakewood

Les points forts : Propreté et personnel et service
Extremly noisy in rooms! Poor soundproofing.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 17 mars 2024
Thank you for bringing this issue to our attention, Torey. Please accept my sincere apology for the noise. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ben

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 2 mars 2024
Dear Ben, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bien

Dave

Séjour de 1 nuit en février 2024
Réponse de Front Desk le 11 avr. 2024
Dear Dave, Thank you for giving us a 4 star rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 Horrible

Jade

Voyage en famille
Les points faibles : Personnel et service
Noisy and no privacy. The connecting rooms have a gap under the door for ppl to look under. The staff is not helpful at all.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 2 mars 2024
Dear Jade, Thank you for taking the time to tell us about your experience at Peek and Peak Resort. I am sorry that your experience did not meet your expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Kalliopi

Séjour de 2 nuits en février 2024
Réponse de Front Desk le 11 avr. 2024
Dear Kalliopi, I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Sherry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 2 mars 2024
Dear Sherry, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 10 févr. 2024
Dear Amanda, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Alicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 10 févr. 2024
Dear Alicia, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Kelly

Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 11 avr. 2024
Dear Kelly, Thank you for taking the time to review your stay with us. We hope you enjoyed your time at our Resort! Looking forward to seeing you again soon.

6/10 Satisfaisant

Erin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 31 janv. 2024
Hi Erin,Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

8/10 Bien

Ben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disappointed to find out I had to pay extra fees after I checked in but overall everything was great
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 25 janv. 2024
Dear Ben, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Unfortunately, Expedia does not cover our Resort Fee and Tax. Hope to see ya'll again soon!

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was an amazing time for my birthday with my husband!!
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Thanks so much for the kind words, Jessica. We’re so happy you enjoyed your stay at our Resort for your birthday!

10/10 Excellent

Ellen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk le 12 janv. 2024
Dear Ellen, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Médiocre

James

Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 12 janv. 2024
Hi James, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 Excellent

Tatsiana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay here. The place is very charming. Some places rely on latest renovations to attract customers, but this one is all about "castle" atmosphere. Our bathroom was clean, the beds were perfect, the upholstery and carpet seemed fine. We loved staying in the loft, it had such a cozy feel. Every resort worker we interacted with was very nice and made us feel welcome. One thing I would like everyone to be aware is that there are no elevators, so don't pack a heavy suitcase.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Thank you so much for taking the time to post a review, Tatsiana! We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights.

10/10 Excellent

Kelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HUGE hot tub!!!
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 11 janv. 2024
Thank you so much for taking the time to post a review, Kelly! We are so happy to hear that you enjoyed your stay with us, and that you enjoyed our hot tub!

8/10 Bien

Manila

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice resort
Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Dear Manilla, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Amy

Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Dear Amy, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

6/10 Satisfaisant

daniel

Voyage en couple
Les points forts : Équipements
Réponse de Front Desk le 2 mars 2024
Dear Daniel, Thank you for taking the time to review your stay. We hope you enjoyed your time at our resort. Looking forward to seeing you again soon.

10/10 Excellent

Diane

Séjour de 2 nuits en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Dear Diane, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Wonderful place but rooms need updated
Wonderful place but rooms need updated
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 11 janv. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Les points forts : Infrastructures et conditions de l’hébergement
Close to our wedding venue.
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 2 déc. 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Médiocre

Anna

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Pool was closed for annual maintenance. We didn’t know know about it . Spent 45 minutes on the phone with the customer service and front desk staff to get partial refund.
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 16 nov. 2023
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology for our pool being closed down for maintenance. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 13 nov. 2023
Dear Christine, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 11 nov. 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 23 oct. 2023
Dear Russell, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We come here 2x a year and the staff remembers us and the service is always so great. I definitely recommend this place.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 19 oct. 2023
Thanks so much for the kind words, Carol. We’re so happy you enjoyed your stay at our resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 Excellent

Michele

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and helpful front desk staff during check-in
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 14 oct. 2023
Dear Michele, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Comfortable but dated
The staff are warm, welcoming and very efficient. The decor appears a bit dated but also cosy. Our only concern is that the hotel doesn’t appear to have any evening security, the doors along the room hallways (out of site from the front desk) have no locks and the rooms don’t have any additional locking mechanism on the doors.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 12 oct. 2023
Dear Joseph, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Jimmy

Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 27 oct. 2023
Dear Jimmy, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 12 oct. 2023
Dear David, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Take care!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Front Desk le 2 nov. 2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Don

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice getaway
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 26 sept. 2023
Dear Don, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Angie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was great. Room was clean and spacious for our group of 3. Bar was very nice with live music. We were very pleased for our short stay. Only thing missing was an elevator, however, we didn’t need one. The overall beauty of the interior made it worth our stay and we will definitely return for a longer stay and to enjoy outdoor fun.
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 21 sept. 2023
Thank you so much for taking the time to post a review, Angie! We are so happy to hear that you enjoyed your stay with us! Looking forward to seeing you again soon.

6/10 Satisfaisant

Anna

Voyage en famille
Les points forts : Équipements
Growing up, the Peek always set the standard for cool, unique venues to go to. On my stay this weekend, I was disappointed at the grounds for what you pay. Warped wooden walkways, broken wood and posts. Just disappointing. There is still charm however in the stained glass, the ivy, and artwork. The hottub/pool, spa and in room toiletries and spacious rooms were all a plus.
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 16 sept. 2023
Thank you for bringing this issue to our attention, Anna. Please accept my sincere apology. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Front Desk le 16 sept. 2023
Dear George, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Alvin

Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 28 sept. 2023
Dear Alvin, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Justin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning
Very accommodating staff! Beautiful property and well maintained. So many activities just to do at the resort you won’t even have to leave.
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 16 sept. 2023
Thanks so much for the kind words, Justin. We’re so happy you enjoyed our beautiful resort. We strive to offer every guest the best experience. Your praise mean a lot!

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Left personal item in the room and was unable to retrieve it. Other than that, wonderful stay!
Réponse de Front Desk le 16 sept. 2023
Dear Anthony, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not renovated, but really fun
We came with our two young kids in the summer. Having access to the outdoor pool (with a water slide!), indoor pool and hot tub was great. We did the zip line, miniature golf, and gem sifting. All the resort staff we interacted with were very friendly. While the guest rooms do need to be renovated (new carpet please!), the public areas were full of old school charm.
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 16 sept. 2023
Thank you so much for taking the time to post a review, Brian! We are so happy to hear that you enjoyed your stay with us, and that our Adventure Park and friendly staff were particular highlights.

10/10 Excellent

Meetika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 16 sept. 2023
Dear Meetika, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Relaxing
Séjour de 1 nuit en août 2023
Réponse de Front Desk le 16 sept. 2023
Dear Donna, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!