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Avis sur Sleep Inn

2.5 out of 5
Sleep Inn
2212 E. Mabry Drive, Clovis, NM

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 364 avis sur 760." "
Note des voyageurs de 8 (Bien), d’après 232 avis sur 760." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 760." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 760." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 760." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel, mais attention au bruit des trains
Très bon hôtel, avec un bon service et des chambres très qualitatives. La salle de bain en particulier était impeccable (c'est souvent un point qui laisse à désirer dans les motels !). Le petit-déjeuner est typique d'un motel US, avec un personnel prévenant. Attention : l'hôtel est au bord d'une voie de chemin de fer, avec passage régulier de trains et pas de "no horn policy", il vaut mieux prévoir ses bouchons d'oreille si on a le sommeil léger...
Séjour de 1 nuit en août 2023
Réponse de GM le 18 oct. 2023
Dear Christophe, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Satisfaisant

esmeralda

Voyage en famille
The property was pretty old. There was a foot/vinegar smell that was strong when walking in the room. We thought it was the old carpet but found that it was coming from the air conditioner. Sprayed some Lysol in it and it seemed better. Ok breakfast.
Séjour de 1 nuit en mai 2024

10/10 Excellent

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you
Séjour de 1 nuit en mai 2024
Réponse de GM le 16 mai 2024
Dear Robert, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn and the services we provide for our guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Stephen Rodriguez

2/10 Horrible

silvia

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This was a teally old property nothing compared to the pictures showed on the profile. Really noisy and imposible to.sleep, and management didn't help too much about this issue. The whole building have a really odd smell and a really old carpet The location looks.very unsafe
Séjour de 1 nuit en mai 2024
Réponse de GM le 15 mai 2024
Dear Silvia,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

4/10 Médiocre

Andreas

Séjour de 1 nuit en avril 2024

10/10 Excellent

Leissa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 mai 2024
Dear Leissa,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Michael

Les points forts : Personnel et service
For the price, good place to stay while travelling through. Staff was helpful and cheerful. Hallways needed vacuuming. Room was clean enough. However.....When we went to use the shower, we realized that the side wall of the shower was cracked from top to bottom. Front Desk didn't seem to know and said they would have someone take a look at it the next morning, offered to take a look at it that night. It wasn't noticeable till you actually got in the shower, but it should have been seen if someone cleaned that wall of the shower.........
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 mai 2024
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Devin, Monroe

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 mai 2024
Dear Devin, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn5755300600

8/10 Bien

Elliott

Voyage en couple
Les points forts : Personnel et service et équipements
First room had a dirty carpet and no towels. 2nd was much better.
Séjour de 2 nuits en avril 2024
Réponse de GM le 15 mai 2024
Dear Elliott,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

8/10 Bien

Geanna M

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Too close tobusy railroad tracks
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 mai 2024
Dear Geanna,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Andrea

Séjour de 2 nuits en mars 2024
Réponse de General Manager le 14 mai 2024
Dear Andrea,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 Horrible

Heather

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Susan

Séjour de 1 nuit en février 2024
Réponse de GM le 14 mai 2024
Dear Susan,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Médiocre

Jeff

Séjour de 1 nuit en février 2024

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Staff super nice & room clean. Right next to train hardly slept & near cattle years because that’s all you smell. Probably won’t stay here again only because of train & smell.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

NaTaya

Séjour de 2 nuits en février 2024
Réponse de GM le 15 mai 2024
Dear Nataya,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Dettra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very soothing atmosphere

8/10 Bien

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté et personnel et service
The staff was pleasant and accommodating, the only problem was the shower tub had been painted and the drain was pretty much clogged, drained very slowly. Other than that, the room was clean and comfortable.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Gregory

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Don’t stay here
Just don’t go here. We really did not enjoy our stay at all. The place smelled bad upon arrival. Our room was covered in animal hair, like it had not been vacuumed at all and the bathroom floors were dirty. They did switch us to another room when we told them that room was too dirty, but the second room smelled so bad!! It was just overall a bad night for us. The staff were great but the place itself isn’t it.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 2 janv. 2024
Dear Gregory,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with you stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

6/10 Satisfaisant

Mark

Voyage en couple
Les points forts : Équipements
The room itself was good; clean, comfortable bed, adequate lighting, and a couch for reading. The hot tub worked. On the other hand, the smell of disinfectant was unpleasantly strong, the permanent parking place for the mop and bucket is apparently next to the coffee machine, the halls weren't vacuumed over the weekend (it was XMas), and in a supposedly pet free property several dogs were wandering the halls and at least 1 peed the carpet. Breakfast was adequate overall, but the scrambled eggs set a new low for the category. It appeared they were pushed through a sieve after overcooking to achieve a uniform small crumb. Refilling the juice and sausage was iffy.
Séjour de 3 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast on your recent visit. I have shared your feedback with our staff to handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral Manager

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here a few times. The staff is always friendly and the rooms are always clean.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Bien

Damon

Séjour de 2 nuits en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Damon, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 28 déc. 2023
Dear Sean, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Susan

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jesus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 19 déc. 2023
Dear Nancy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and helpful staff.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 6 déc. 2023
Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Jesus

Séjour de 2 nuits en novembre 2023
Réponse de GM le 19 déc. 2023
Dear Jesus, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Leonardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de GM le 6 déc. 2023
Dear Leonardo, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Satisfaisant

Ciecely

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stayed overnight and on the way to Colorado from TX. Check in was easy and rooms were clean. The shower in my room had very little pressure. Breakfast and coffee definitely need to be upgraded because they were both horrible.
Réponse de GM le 6 déc. 2023
Dear Ciecely , Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Janis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thumbs up
The room was clean but had a musty odor, bedding was clean and fresh, bathroom and linens were clean. Overall, a good experience.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 10 nov. 2023
Dear Janis, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de GM le 10 nov. 2023
Dear Carlos, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

4/10 Médiocre

Sarah

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We found a couple cockroaches in our room as well as a lot of flies. The trains go through town all day and night and have to honk as they go through, so earplugs would be good if noise bothers you. They had a business center we tried to use for printing but the computer wouldn’t turn on. They did let us email them and they printed it for us though.
Réponse de GM le 10 nov. 2023
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Christopher

Séjour de 1 nuit en octobre 2023
Réponse de GM le 6 déc. 2023
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Satisfaisant

Jaron

Les points forts : Personnel et service
Les points faibles : Propreté
Had to switch rooms because the first room smelt like cigarettes, second room I was put in had a weird smell to it.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 10 nov. 2023
Dear Jaron,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Gilberto

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GM le 10 nov. 2023
Dear Gilberto, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Bien

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property and staff but the proximity to the very busy train tracks and an intersection meant listening to a train horn every 15-20 minutes all.night.long!
Séjour de 1 nuit en octobre 2023
Réponse de GM le 25 oct. 2023
Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Cynthia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a really helpful staff in straightening out our reservation. Good breakfast. Beds soft and clean. The only thing that would have brought it to top ratings is if it was walkabout to anything. You must drive to restaurants which is not a big deal.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 25 oct. 2023
Dear Cynthia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GM le 25 oct. 2023
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Sonia

Les points faibles : Propreté
There was a dirty sock next to the bed. The lid on an ice cream container was left on top of the ac. The hall way carpet smelled foul. Floors needed to be swept up.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 18 oct. 2023
Dear Sonia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Could improve on breakfast!
Séjour de 1 nuit en octobre 2023
Réponse de GM le 18 oct. 2023
Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Rita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We drove in from out of town and were early. Stephen was on the front desk and was accommodating for early check-in and answering any questions we had.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 18 oct. 2023
Dear Rita Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

6/10 Satisfaisant

Deborah

Les points forts : Propreté, personnel et service, confort de la chambre
Mixed review experience
The place was clean and cute. The bed was comfortable. However the bathroom door would not close. And the shower was so hot I could not tolerate it. When I tried to add more cold water, the water just shut off. What good is night stay without a functional shower?
Séjour de 1 nuit en octobre 2023
Réponse de GM le 18 oct. 2023
Dear Deborah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Lillian

Voyage en couple
Les points forts : Propreté et personnel et service
Check in was easy, the staff was professional and friendly, and the location good, but not walkable. The room was large and very clean, but the bathroom was a bit tired. The breakfast options were good. I would recommend it.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 18 oct. 2023
Dear Lillian, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

8/10 Bien

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de GM le 10 nov. 2023
Dear Sarah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Bien

Sheyenne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was clean
Réponse de GM le 25 oct. 2023
Dear Sheyenne, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Dominic

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 1 nuit en septembre 2023
Réponse de GM le 18 oct. 2023
Dear Dominic, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn