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Avis sur Crowne Plaza Christchurch, an IHG Hotel

4.5 out of 5
Crowne Plaza Christchurch, an IHG Hotel
764 Colombo Street, Christchurch

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 568 avis sur 808." "
Note des voyageurs de 8 (Bien), d’après 176 avis sur 808." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 808." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 808." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 808." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en janvier 2020
Réponse de Reservations le 20 janv. 2020
Thank you for your review. We appreciate the feedback, we hope you stay with us again soon. Kind regards, Reservations

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très propre, tant au niveau de la chambre que des espaces communs.
Séjour de 2 nuits en décembre 2019
Réponse de Reservations le 8 janv. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très proche du centre de Christchurch, état de propreté impeccable, literie très confortable, petit déjeuner excellent avec un grand choix
Séjour de 1 nuit en décembre 2019
Réponse de Reservations le 22 déc. 2019
Thank you for your feedback and thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien situé Chambre très spacieuse et belle salle de bain Les restaurants sont à proximité Toutefois le petit dejeuner sur le plan de la qualité reste à améliorer
Séjour de 1 nuit en février 2019
Réponse de Reservations le 13 mars 2019
Thank you for your feedback, we are pleased you enjoy your stay. I have passed your feedback onto my team.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Chambre au calme, magnifique. Chaque détail est réfléchi. Nous avons également beaucoup apprécié le petit déjeuner. Nous n’hésiterons pas à revenir dans cet hôtel. Merci
Séjour de 1 nuit en février 2019
Réponse de Reservations le 13 mars 2019
Thank you for your feedback, we are glad you enjoyed the details in our rooms and the breakfast. We look forward to hosting your again if you return to Christchurch.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En général, ce fut agréable de rester à cet hôtel. Proche des attraits touristiques. Le petit-déjeuner inclus est un plus. Le service est bien. L'hôtel est propre et moderne. Je suis assez satisfait de mon séjour pour le recommander.
Séjour de 4 nuits en janvier 2019
Réponse de Reservations le 13 mars 2019
Thank you for your feedback and recommendation.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel tout neuf
Hôtel flambant neuf avec les environs en travaux. L’intérieur est splendide, les chambres parfaites, l’accueil très bien, seule la vue due aux travaux est moche.
Séjour de 1 nuit en décembre 2017

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location
Séjour de 6 nuits en mai 2024
Réponse de Rajeev le 13 mai 2024
Dear Alfred,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Ronald

Very friendly global staff. Great location …. restaurants and cafes all around. Would stay there again.
Séjour de 2 nuits en avril 2024
Réponse de Daniel Auld le 4 mai 2024
Dear Ronald,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to hear that you enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Daniel AuldAssistant ManagerCrowne Plaza Christchurch

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel. Staff very friendly. Nice bar area with fireplace. Central to everything. Rooms are good and beds very comfortable!!
Séjour de 2 nuits en avril 2024
Réponse de Rajeev le 16 avr. 2024
Dear Steven,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Alvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en avril 2024
Réponse de Daniel Auld le 4 mai 2024
Dear Alvin,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to hear that you enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Daniel AuldAssistant ManagerCrowne Plaza Christchurch

10/10 Excellent

Clairine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was helpful and friendly. The only less positive comment that we have is we were woken up by construction work nearby each morning, which was not particularly pleasant. Hopefully this is a short term thing though.
Séjour de 1 nuit en avril 2024
Réponse de Rajeev le 8 avr. 2024
Dear Clairine,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Stefan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schönes Hotel im Herzen von Christchurch. Sehr netter Check in von deutscher Mitarbeiterin. Idealer Ausgangsort zur Erkundung der Innenstadt. Schöne Zimmer und gutes Frühstück.
Séjour de 1 nuit en avril 2024
Réponse de Rajeev le 8 avr. 2024
Dear Stefan,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Porntip

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel it very clean and modern and walkable to the shop and restaurant very clean staff are nice
Séjour de 1 nuit en mars 2024
Réponse de Rajeev le 1 avr. 2024
Dear Porntip,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

8/10 Bien

Douglas

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Unfortunately we felt quite let down by Crown Plaza Christchurch. Our disappointments related to their failure to alert us to major road closures that precluded our access to the hotel, their initial refusal to provide us a car park despite their being one available(which we eventually secured) and a general initial unfriendliness by front desk staff. We also had some maintenance problems.
Séjour de 2 nuits en mars 2024
Réponse de Rajeev le 1 avr. 2024
Dear Douglas,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Kristen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Rajeev le 20 mars 2024
Dear Kristen,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to see you have enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

carolyn

Séjour de 2 nuits en mars 2024
Réponse de Rajeev le 1 avr. 2024
Dear Carolyn,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very helpful at all times.
Séjour de 2 nuits en mars 2024
Réponse de Daniel Auld le 4 mai 2024
Dear Maria,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to hear that you enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Daniel AuldAssistant ManagerCrowne Plaza Christchurch

10/10 Excellent

Douglas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived after a long trip from Oz and were met by a welcoming and efficient staff. The room was first class. In a great location.
Séjour de 1 nuit en mars 2024
Réponse de Daniel Auld le 4 mai 2024
Dear Douglas,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to hear that you enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Daniel AuldAssistant ManagerCrowne Plaza Christchurch

8/10 Bien

Tamilyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable room
Séjour de 3 nuits en mars 2024
Réponse de Daniel Auld le 4 mai 2024
Dear Tamilyn,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to hear that you enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Daniel AuldAssistant ManagerCrowne Plaza Christchurch

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel with an excellent breakfast. Everything you want is within a couple block walk. Definitely recommend this hotel.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Heidemarie

Séjour de 2 nuits en février 2024

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Rajeev le 26 févr. 2024
Dear Natasha,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Avinash, Riverwoods

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New property great lovation
Séjour de 2 nuits en février 2024
Réponse de Rajeev le 26 févr. 2024
Dear Avinash,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

CHA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Rajeev le 26 févr. 2024
Dear CHA,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

JOAQUIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfação
Séjour de 2 nuits en février 2024
Réponse de Rajeev le 13 févr. 2024
Dear Joaquim,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Mauro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable
Séjour de 1 nuit en février 2024
Réponse de Rajeev le 13 févr. 2024
Dear Mauro,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

6/10 Satisfaisant

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok. Can be noisy at night from adjoining rooms. Chaotic breakfast.
Séjour de 2 nuits en février 2024
Réponse de Rajeev le 13 févr. 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

KEVIN

Séjour de 1 nuit en février 2024
Réponse de Rajeev le 13 févr. 2024
Dear Kevin,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

JOAQUIM

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Rajeev le 7 févr. 2024
Dear Joaquim,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good. Location, Staff, Room.
Séjour de 2 nuits en février 2024
Réponse de Rajeev le 7 févr. 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

2/10 Horrible

anne

Les points faibles : Personnel et service
We had terrible experiences, we arrived around 8pm only to be told that they had no room for us and they transferred us to another property which a 3rd fared motel while we booed 4/5 stared hotel. They made zero effort to contact us prior to our arrival and offered no refund. it has ruined the start of our holiday. Totally would not recommend
Séjour de 1 nuit en février 2024

10/10 Excellent

Jaesun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 31 janv. 2024
Dear Jaesun,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

8/10 Bien

Lance

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
close to city facilities
Séjour de 4 nuits en janvier 2024
Réponse de Rajeev le 31 janv. 2024
Dear Lance,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Bernard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, very friendly and helpful staff. Perfect location.
Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 29 janv. 2024
Dear Bernard,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Kent

Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 20 mars 2024
Dear Kent,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us and glad to see you have enjoyed your stay with us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Ole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in the city centre.
Great hotel at a great location in the city centre. Friendly and professional staff, great breakfast.
Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 22 janv. 2024
Dear Ole,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

8/10 Bien

Anita

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A perfect location within walking distance to restaurants, shops and transport
Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 22 janv. 2024
Dear Anita,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Amninder

Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 16 janv. 2024
Dear Amninder,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev WijayawardenaOperations Manager

10/10 Excellent

Phil, Remuera

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the room lighting wasn't great particularly in the bathroom and the room servicing got missed one day, but otherwise a great location
Séjour de 3 nuits en janvier 2024
Réponse de Rajeev le 14 janv. 2024
Dear Phil,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Jo Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 15 janv. 2024
Dear Jo Ann,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice staff and employees. We were greeted with a warm welcome after a long flight. The breakfast was the best part. Would stay here again!
Séjour de 1 nuit en décembre 2023
Réponse de Rajeev le 15 janv. 2024
Dear Jamie,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a very nice stay.
Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 15 janv. 2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

8/10 Bien

Tanika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff checking us in & out. Very tidy, clean & comfortable rooms
Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 11 janv. 2024
Dear Tanika,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

6/10 Satisfaisant

Anita

Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 11 janv. 2024
Dear Anita,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Gopalan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
A modern hotel in city centre, great location, within walking distance to many attractions around the city. Room was modern and clean, very comfortable bed, nice shower. Breakfast was also nice. Thank you.
Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 11 janv. 2024
Dear Gopalan,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

10/10 Excellent

Margretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Rajeev le 11 janv. 2024
Dear Margretta,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager

8/10 Bien

Stuart

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location
Séjour de 2 nuits en janvier 2024
Réponse de Rajeev le 8 janv. 2024
Dear Stuart,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Christchurch.Sincerely, Rajeev Wijayawardena Operations Manager

10/10 Excellent

Nidhi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was awesome, especially the fresh fruit juice, and hot pancakes and eggs.
Séjour de 1 nuit en décembre 2023
Réponse de Rajeev le 8 janv. 2024
Dear Nidhi,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch. Please know that your feedback is extremely valuable to us I'm happy to hear that you enjoyed our breakfast. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Christchurch.Sincerely, Rajeev Wijayawardena Operations Manager

8/10 Bien

Campbell

Séjour de 1 nuit en janvier 2024
Réponse de Rajeev le 29 janv. 2024
Dear Campbell,Thank you for taking the time to tell us about your experience at Crowne Plaza Christchurch.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Christchurch.Sincerely,Rajeev Wijayawardena Operations Manager