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Avis sur Super 8 by Wyndham Chisago City

2 out of 5
Super 8 by Wyndham Chisago City
11490 Lake Ln, Chisago City, MN

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 70 avis sur 274." "
Note des voyageurs de 8 (Bien), d’après 98 avis sur 274." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 274." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 274." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 274." "

7,6/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Tera

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was in complete disrepair. The outside was dirty, the stucco was falling off, and you could clearly see where the top and bottom floor met due to large cracks. The front lobby was tiny, disorganized and filthy. I asked to see our room prior to checking in and was denied and told we'd be happy. After checking in, we went up to our second-floor room. Several of the doors to the rooms had large gaps around them including our room. Our room had the security lock busted clear off and there were keyhole accesses from outside the room. The air conditioner had fallen partially out of the wall and you could see clear through to the outside. We said we did not feel safe staying there and were refused a refund on our two-night stay. They told me to contact expedia, which i did, and was told there is nothing they could do as we were beyond the cancellation time. I was offered a $25 coupon by expedia. Totally unacceptable.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Tera, We apologize for any inconvenience you experienced during your stay with us. We take all guest feedback seriously and will address your concerns with our team. For any refund inquiries, please reach out to our management team directly. Your feedback is valuable to us as we strive to provide exceptional service to all our guests.

8/10 Bien

Sandra

Les points forts : Propreté et personnel et service
The motel was very clean and staff worked hard to accomodate with friendly and prompt service
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Sandra,We appreciate you sharing your positive experience with us. Our team takes pride in maintaining a clean environment and providing excellent service to all our guests. Your feedback motivates us to continue delivering exceptional hospitality. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 Bien

Kathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly on the phone, and in person. Room was quiet, clean and decor appeared newer. Parking was very convenient. The only downside was the $100.00 deposit required to stay there. Also, either the wall soap dispenser was almost empty, or it was just not easy to use. Tried the shower dispenser, had the same luck. Sorry, not a fan of the wall dispensers!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Kathy, We appreciate your feedback on our friendly staff, room cleanliness, and convenient parking. We apologize for any inconvenience caused by the deposit policy. Your comments on the soap dispensers have been noted, and we will share your input with our team for future improvements. Thank you for sharing your experience with us.

4/10 Médiocre

James

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The gentleman who checked me in was very friendly. When I got to the room, the TV was not working/not receiving a cable signal. When I moved the night stand out to access the power outlet, there were candy wrappers behind it. The bottom inch or so of the refrigerator was rusty. The chair at the desk was quite dirty and all the furniture was beat up. The bathroom was clean and the bed was pretty comfortable. It was very quiet. I did not hear other guests. I had to leave early in the morning, so I did not get to try the breakfast. Overall, it wasn't terrible for the price I paid.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello James, We appreciate your feedback and are pleased to know you found our staff friendly and enjoyed the quiet environment. We regret any inconvenience with the TV signal and cleanliness issues encountered. Thank you for mentioning the clean bathroom and comfortable bed. Please feel free to contact management directly for any further assistance.

4/10 Médiocre

Jason

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
They charged a 100 deposit for the night. They did not say anything about this online when booking. They guy at the front desk was very helpful and willing to work with us. Our room was very small bathroom was as well. Our room was on the second floor there was no elevator for a disabled person. The railing at the top of the stairs was falling off was not secured at all. There breakfast was not the best. The waffle maker did not cook all the way threw. They told us if we wanted the gym or pool that it was another 15 dollar charge person and that it was not on the property had to go across the street. We will not be staying here again.
Séjour de 2 nuits en avril 2024
Réponse de Ray le 20 avr. 2024
Dear Jason,Thank you for posting a review! We are sorry to see that your experience was not up to standards. We do have the 100.00 incidental charge explicitly stated in all the websites under fees and policies. At the time of check-in if you would have notified front desk about not able to use the stairs, we would have happily accommodated you on the ground floor. And regarding the gym, we do not have any additional fees to use the premises, the fee that you were notified about was regarding late checkout fee of 15 if needed. We apologize sincerely for not providing you with a better stay.

4/10 Médiocre

Gary

Les points faibles : Propreté
Séjour de 2 nuits en février 2024
Réponse de Manager le 22 févr. 2024
Hello Gary, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback you may have so we can address any areas needing improvement. Your satisfaction is our priority.

4/10 Médiocre

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Cold
Fine room not sure if tub is cleaned so we cleaned it ourselves after finding brown gunk. Heater broken and it's 25°F outside so it's a bit chilly without the jet tub turned on.
Séjour de 2 nuits en février 2024
Réponse de Manager le 15 févr. 2024
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand the importance of cleanliness and have shared your concerns with our housekeeping team for their immediate attention. Additionally, we apologize for the inconvenience caused by the broken heater. We regret any discomfort caused and assure you that we take these matters seriously. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not so super
The only redeeming quality this hotel had was that the gentleman working the front desk was friendly. When we first entered our room it was easily 90 degrees. We immediately opened the window (it was -5 outside) it took at least 3 hours for our room temp to feel comfortable. There were hairs on our sheets and pillows, the carpet was dirty and the whole place had a strange overpowering smell.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 22 janv. 2024
Dear Guest, We appreciate you taking the time to share your feedback. We apologize for any discomfort you experienced with the room temperature. Our team strives to ensure all rooms are at a comfortable temperature upon check-in. We apologize for any cleanliness issues encountered in your room. Please be assured that we have addressed this with our housekeeping team. Thank you for bringing this to our attention.

8/10 Bien

Daniel

Les points forts : Personnel et service
About what I expected for the price. The proprietor was very good and accomodating.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Daniel,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found our proprietor to be accommodating. We always strive to provide a comfortable experience for our guests. We hope to welcome you back in the future.

4/10 Médiocre

Mark

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 31 déc. 2023
Hello Mark,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to contact our hotel directly to share any specific issues you encountered so that we may address them appropriately. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Bien

Lisa

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 22 déc. 2023
Hello Lisa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Horrible

Taylor

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 janv. 2024
Hello Taylor, We're sorry to hear that your experience at our hotel was not to your satisfaction. We encourage you to reach out to us directly so that we may address any concerns you had during your stay. Your feedback is important to us in our efforts to improve our services.

2/10 Horrible

Andrea

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
the wall heater didn’t work- it was literally like 50 Degrees in room. There was no shampoo or conditioner in the dispenser in the shower. All the staff was not necessarily rude, she was not friendly at all.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 14 déc. 2023
Hello Andrea, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback regarding the heater and the amenities in the shower. We always strive to provide a comfortable and pleasant stay for our guests. Your comments have been noted and will be shared with the appropriate team members for improvement. We hope to have the opportunity to welcome you back again in the future.

2/10 Horrible

Sarah

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There were black pubic hairs all in both of the beds, as well as what appeared to be dog fur. The blankets were used/ slightly brown as though person before had used spray tan and bedding was never changed. The heater did not work. There is a zero refund policy we just left.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 11 déc. 2023
Hello Sarah, We truly apologize for any inconvenience you may have experienced during your stay. We take cleanliness and comfort very seriously and strive to ensure all rooms are well-maintained. We encourage guests to report any issues right away so we can address them promptly. Regarding the heating issue, our maintenance team would have been happy to assist you had we been made aware. Please feel free to reach out to our management team directly to discuss your concerns further. Thank you for sharing your feedback with us.

2/10 Horrible

Tim

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Tim,We apologize for falling short of your expectations during your stay. We value your feedback and would appreciate if you could reach out to us directly so we can address any issues you encountered. We strive to provide exceptional experiences for all our guests and we regret any inconvenience caused.

8/10 Bien

James

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 7 déc. 2023
Hello James,Thank you for choosing our hotel for your recent stay. We are delighted to see that you had a positive experience overall. If there is anything specific we can do to improve, please don't hesitate to reach out to us directly. We value your feedback greatly and hope to welcome you back in the future.

10/10 Excellent

SARAH

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joy was wonderful she made our stay very comfortable. definitely well be coming back.
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 26 nov. 2023
Hello SARAH,Thank you for taking the time to share your positive experience with us. We are pleased to hear that Joy provided excellent service and made your stay comfortable. We look forward to welcoming you back in the future.

2/10 Horrible

Aaron

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bedding was stained, furniture was dirty, wall outlet didn’t even have a cover to hide the wiring…
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Aaron, We apologize for the inconvenience you experienced during your recent stay at our hotel. Your feedback is valuable to us, and we will address these issues with our housekeeping and maintenance teams to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 Horrible

Nicholas

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Nicholas, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We value your feedback and will use it to improve the guest experience. We would appreciate the opportunity to address your concerns directly, so please feel free to reach out to our management team. We hope to have the chance to welcome you back in the future.

4/10 Médiocre

Alyssa

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 déc. 2023
Hello Alyssa,We apologize for any inconveniences you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any specific feedback you have, so we can address your concerns and improve our services.

10/10 Excellent

LINDSEY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the staff was friendly
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello LINDSEY,Thank you for your kind feedback about our friendly staff. We take pride in providing excellent service to our guests. We hope you had a pleasant stay and we look forward to welcoming you back in the future.

2/10 Horrible

Brody

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stained pillows, cords hanging out of the wall. Charged extra for pet which wasn't explained in booking. Very run down... when i told the qorker in the front about the problems there was no attempt to remedy any situation.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello Brody, We apologize for the inconvenience caused during your stay. Our team will address the issues mentioned and ensure a better experience in the future. Thank you for bringing this to our attention.

6/10 Satisfaisant

Justin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Justin,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté et personnel et service
Clean, friendly staff.Could use some updating in the toilet shower area.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 9 oct. 2023
Hello Susan,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our area. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

lisa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You get what you pay for my room was clean and staff was nice and breakfast just like any other hotel. Also way better than the Amerivu in Chisago
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 7 oct. 2023
Hello lisa,We appreciate that you've taken the time to share with us regarding our staff and comments about our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

LINDSEY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had no problems despite some the other reviews I read the place was small and nice. My room was clean and Joy at the front desk was lovely
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 7 oct. 2023
Hello LINDSEY,We appreciate that you've taken the time to share with us regarding our front desk and your comments about our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Horrible

Mariah

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room smelled terrible. There was a group of people getting drunk in the parking lot and they left their cleaning supplies in our room. Vacuum and febreeze. My pillow also smelled bad
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 oct. 2023
Hello Mariah, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our parking as well as our pillow. We hope to see you again in the future.

2/10 Horrible

Morten Selmer

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ekkelt
Hold dere unna! Ingenting bra. Vi dro igjen uten å bruke overnattingen vi hadde betalt for. Huff dårlig
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Morten Selmer ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 Satisfaisant

Thad

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Thad,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Médiocre

Cade

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 11 sept. 2023
Hello Cade,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bien

Rodney

Séjour de 2 nuits en août 2023
Réponse de Manager le 19 sept. 2023
Hello Rodney,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 Médiocre

Cheryl

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was not comfortable
Séjour de 1 nuit en août 2023
Réponse de Manager le 30 août 2023
Hello Cheryl, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Cockroaches in the room . My dogs were freaking out since they don’t like any crawling creatures
Séjour de 2 nuits en août 2023
Réponse de Manager le 31 août 2023
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Bien

Byron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean, and king bed was fit for a king
Séjour de 2 nuits en août 2023
Réponse de Manager le 25 août 2023
Hello Byron,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and your comments about our room. We hope to see you again in the future. Thank you for your valuable business.

4/10 Médiocre

Sheryl

Voyage en couple
Les points faibles : Propreté
Property was run down. I don't think it has had any upgrades since it opened. The common areas were disgusting. For what we paid for the room I expected something a lot nicer than what we got! Our room had a foul odor. It smelled musty and moldy. I would never ever recommend this property! If that's what the standards are for a Wyndham property I will definitely not stay at one of their properties again!
Séjour de 2 nuits en août 2023
Réponse de Manager le 21 août 2023
Hello Sheryl, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 Satisfaisant

chris

Bed and pillows were very comfortable. Need new carpeting, felt very mushy, like the floor is rotted underneath. Breakfast was good but only 2 tables for people to eat. Had to go back to the room to eat our breakfast.
Séjour de 2 nuits en août 2023
Réponse de Manager le 19 août 2023
Hello chris,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and also our breakfast. Please do consider us again on your next visit to the area.

10/10 Excellent

Darlene

Séjour de 2 nuits en août 2023
Réponse de Manager le 19 août 2023
Hello Darlene,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Médiocre

Amy

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The outside grounds were inviting and staff were friendly! The bed was comfy, but the cleanliness of the room was very disappointing, despite the overpowering smell of cleaners. Under/near the bed was littered with food debris, wrappers, and miscellaneous clutter/dust. Towels were stained, and thin. The ice bucket lacked a lid and was cracked. Flushing the toilet required opening the tank each time. The room needs a thorough cleaning and requires attention from maintenance.
Séjour de 1 nuit en août 2023
Réponse de Manager le 7 août 2023
Hello Amy,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avoid this hotel
Slow and unfriendly check-in. Room absolutely filthy. No hand soap, shower gel or shampoo in the bathroom. Bathroom door handle loose. Refrigerator not functioning. Electrical wiring looked hazardous. Breakfast a joke. Avoid this hotel!
Séjour de 1 nuit en août 2023
Réponse de Manager le 7 août 2023
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thumbs up!!
This Super 8 was wonderful! Rick and Joy at the front desk were such a delight in their accommodating me on my stay. The room was clean and comfortable and most of all quiet. The breakfast was good too and the view gorgeous. Highly recommend!
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 1 août 2023
Hello Maureen,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our view as well as our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Bien

Michael Joseph

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In town for a triathlon. Decent place for a good price. Staff was friendly.
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 1 août 2023
Hi Michael,It is wonderful to hear that you enjoyed your stay and that you have rated our affodability and accommodations so highly. We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

8/10 Bien

Sherri

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 23 juil. 2023
Hello Sherri,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Bien

john

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 21 juil. 2023
Hello john,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Médiocre

Jill

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thought the property was very dirty and outdated. The front desk girl was rude! The bedding was stained and carpet was gross! Nothing real close by for restaurants
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 18 juil. 2023
Hello Jill, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Great 2 day stay. Very helpful staff.
Séjour de 2 nuits en juin 2023
Réponse de Manager le 29 juin 2023
Hi Edward,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 Horrible

Cameron

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023
Réponse de Manager le 28 juin 2023
Hello Cameron, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Manager le 25 juin 2023
Hello Debra,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice quiet and gal at the desk was very helpful and friendly.
Séjour de 1 nuit en juin 2023
Réponse de Manager le 24 juin 2023
Hi Julie,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 Excellent

Janet

Séjour de 1 nuit en juin 2023
Réponse de Manager le 21 juin 2023
Hello Janet,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Sharon

Séjour de 1 nuit en juin 2023
Réponse de Manager le 9 juil. 2023
Hello Sharon,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.