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Avis sur DoubleTree by Hilton Chico

4 out of 5
DoubleTree by Hilton Chico
685 Manzanita Ct, Chico, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 567 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 220 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 104 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1004." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

jean claude, Leon gto.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien
Séjour de 3 nuits en février 2024
Réponse de Destinee le 25 févr. 2024
Jean Claude-Thank you for your feedback! I'm glad you enjoyed your recent stay with us, and I hope we can welcome you back in the near future! Your warm cookie awaits:)

10/10 Excellent

Elizabeth, Santa Ana

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay, nice rooms and quiet location.
Séjour de 1 nuit en mai 2024

8/10 Bien

Suneet

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok - price was high
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

LouAnne, Tracy

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Room had a weird smell when we entered, our room was not cleaned, was not able to call housekeeping to bring clean towels at least. Needed to go down to get towels ourself. This hotel was very overpriced for the area.
Séjour de 2 nuits en mai 2024

8/10 Bien

Laurie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was kind and helpful. The room was clean and large. Quiet area, even so close to the freeway. Convenient. Nearby shopping and restaurants.
Séjour de 1 nuit en mai 2024
Réponse de Office Manager le 14 mai 2024
Hello Laurie - Thank you for highlighting our staff's kindness and the cleanliness of our rooms. We're glad you found our location convenient and enjoyed the peaceful surroundings. We hope you had a great time exploring the nearby shopping and dining options as well. We hope to continue being the choice of your hotel when you return to Chico!

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in Staff
Séjour de 1 nuit en mai 2024
Réponse de Office Manager le 14 mai 2024
Hello Luis-Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us, and I am glad to know that our staff treated you with great service and hospitality. We hope to continue being your choice of hotel when you return to Chico!

10/10 Excellent

Maureen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and well maintained
Séjour de 1 nuit en mai 2024
Réponse de Office Manager le 8 mai 2024
Hello Maureen - Thank you for leaving a positive rating for our hotel! We are happy to know that we exceeded your expectations during your stay. We appreciate to know that cleanliness was a highlight for you, as we strive to provide a comfortable and sanitary environment for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future. As always, your warm cookie awaits!

10/10 Excellent

Meagan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Office Manager le 8 mai 2024
Hello Meagan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. We hope that you will consider us for your future travels and that we can welcome you back soon. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Ivan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Office Manager le 8 mai 2024
Hello Ivan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. Our team works hard to provide exceptional service and create a comfortable environment for our guests. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Connor

Séjour de 1 nuit en mai 2024

10/10 Excellent

Tyson

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Construction at the intersection, but parking is easy and close to the entrance
Séjour de 1 nuit en avril 2024
Réponse de Office Manager le 2 mai 2024
Hello Tyson - Thank you for taking the time to share your experience with us. We appreciate your five-star rating! We apologize for the City construction that occurred during your stay. We hope that on the next visit, you will experience a more enjoyable stay! As always, your warm cookie awaits!

10/10 Excellent

Allison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Office Manager - Leslie Perez le 2 mai 2024
Hello Allison - Thank you for taking the time to fill out the survey and leaving a positive rating! We are happy to know that we met your expectations, and we hope to receive another visit from you, as always, your warm cookie awaits!

10/10 Excellent

Rhiannon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfection
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
So glad to hear your enjoyed your stay here with us at Doubletree Chico! We look forward to serving you again in the near future! Thank you for your review!! We truly appreciate guests like you !

10/10 Excellent

Kori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place!!!
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your review Kori! We truly appreciate great guests like you! We look forward to seeing you again in the near future!

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will definitely book a hotel room here again!!!
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
So glad you had a great stay with us Rachel! We look forward to seeing you again!!! Thank you for your review

10/10 Excellent

Ashley

Les points forts : Équipements
comfortable beds clean friendly
Séjour de 1 nuit en avril 2024
Réponse de Office Manager - Leslie Perez le 2 mai 2024
Hello Ashley -Thank you for staying at The DoubleTree by Hilton Chico! We are happy to know that you enjoyed your stay. We hope to continue being your choice of hotel when you return to Chico, CA! We hope to see you in the nearby future!

10/10 Excellent

Lulu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your review!

8/10 Bien

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very nice
Séjour de 1 nuit en avril 2024
Réponse de Office Manager - Leslie Perez le 2 mai 2024
Hi Sam -Thank you for staying at The DoubleTree by Hilton Chico! We appreciate to know that you had a pleasant stay. We hope that our services met your expectations and if there is anything we can do to make your stay better, please reach out to us. We strive to make a hotel stay a home away from home. We hope to see you in the future, as always, your warm cookie awaits!

10/10 Excellent

Michelle, Redding

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your review!

10/10 Excellent

Lauren

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room. One of the best beds I’ve ever slept in.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your great review Lauren! We are so glad you go your good nights rest with us! We hope to see you again in the near future!

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stop on a trip from San Diego to Oregon.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your review Richard! We hope to see you again!

10/10 Excellent

Hernan, Lake Forest

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good choice
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 25 avr. 2024
Were so glad you enjoyed your stay with us Hernan! we hope to see you again in the near future!

4/10 Médiocre

Kendra

Voyage en famille
Showed up at 430 for a 4pm check in and room still wasn’t ready. The front desk person seemed to act like this was normal. The only thing that made it better was the super friendly and apologetic housekeeping staff that we encountered on the way to our room after it was finally ready.
Séjour de 1 nuit en avril 2024
Réponse de Leslie P, Office Manager le 8 avr. 2024
Hello KendraThank you for staying at the DoubleTree by Hilton Chico. First, I would like to apologize for any inconvenience you experienced upon your arrival. I will address this issue with our front desk staff to ensure it does not happen again. Thank you for acknowledging the efforts of our housekeeping team. Please know that this feedback is valuable to us as we strive to improve our guest experience. We will share this feedback, most importantly, with our housekeeping staff. We hope the rest of your stay is enjoyable and comfortable.

10/10 Excellent

Johana, West Sacramento

Séjour de 1 nuit en avril 2024
Réponse de Office Manager - Leslie Perez le 2 mai 2024
Hello Johana - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Traci

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very welcoming
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 6 avr. 2024
Traci, we are so delighted to hear that you had a great experience with us and that the staff was able to take care of you. We hope to see you again in the near future.

10/10 Excellent

Zekun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 25 avr. 2024
Thank you for your review Zekun!

10/10 Excellent

Sonya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here before and will continue to when I come to visit my son. Clean and the staff are amazing.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management. le 4 avr. 2024
We appreciate your business. Thank you for staying with us.

10/10 Excellent

Kerri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Kerri, thank you for your feedback!

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, convenient and nice staff.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Jennifer, thank you for your feedback!

8/10 Bien

Erik

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Erik,Thank you for your feedback

8/10 Bien

Jerry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean and updated hotel. Clean and comfortable room. Good location right off the highway. Friendly staff. We would definitely stay again.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Jerry, Thank you for your feedback! We hope to see you again!

10/10 Excellent

Geane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So clean quiet & comfortable. Thank you
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Geane!Thank you so much for your feeback!

10/10 Excellent

Maria Fariza

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it! The rooms were comfortable, staff was wonderful & the facilities were perfect/clean. The warm cookies are very welcoming & something we always look forward to every time!!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Maria,thank you for your feedback! We are so happy you enjoyed your stay

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, and very handy.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Donna, thank you for your feeback

10/10 Excellent

Kori

Séjour de 2 nuits en mars 2024
Réponse de Office Manager - Leslie Perez le 2 mai 2024
Hi Kori - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Ivan

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Ivanthank you for your feedback!

10/10 Excellent

Jason, Bakersfield

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the best stay I have ever had at a doubletree hotel. The staff was top notch and eye catching. the 15$ breakfast was absolutely amazing and totally worth it the only problem I had with it was they only had bacon, sausage was not an option. I stayed there by myself on business trip and the quiet atmosphere was very appreciated becuse I could relax after a long day. The snack section was fully stocked and easly accessible. I will definitely stay there again! A rating
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Management. le 25 mars 2024
Hi Jason, Thank you for staying at the Doubletree in Chico. We really appreciate your business.

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Andrea, Thank you for your feeback!

10/10 Excellent

Jason, Bakersfield

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Jason, thank you for your feedback!

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room with king rather tight. Great breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Thanks for your feeback!

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was super helpful.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hi Brenda, thanks for your feeback!

10/10 Excellent

Maureen

Clean
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Thank you for your feeback!

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Plenty of parking… definitely one of the nicer places to stay in Chico clean rooms, nice bar and restaurant, will definitely return
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Mike, thank you for your feedback and hope to see you again!

10/10 Excellent

Kim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice remodel accommodating
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hi Kim, thank you for your feeback!

10/10 Excellent

cordelia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de DoubleTree le 17 mars 2024
Thank you for your feedback!

8/10 Bien

Elisabeth

Les points forts : Propreté et personnel et service
We stay here every time we go to Chico. It is always clean. Staff is always helpful and kind.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Thank you for your feeback!

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed one night to travel through Chico. Arrived a little after midnight and the office staff was very friendly and offered warm cookies!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Hello Sara, thank you for your feedback. So glad you had a great experience with us

6/10 Satisfaisant

Tiffany

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et équipements
Stay was nice! Thank you
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 avr. 2024
Thank you for your feeback

10/10 Excellent

Johnny

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de DoubleTree le 17 mars 2024
Thank you for your feedback!