Complexes hôteliers à Chicago

« I expected the resort to look better than what we saw on arrival. Staff professional. We were disappointed in the room upon entering. The carpet was old, patio was not well kept, the view was not a good view of the golf course (south elevator room 903) and when I went to take a shower I saw dried snot on the wall! Completely grossed me out. I could not take another shower and thank God we only booked one night! Will not return. »

« I contacted the hotel prior to my stay to request a microwave, but upon arrival I was told the hotel doesn’t have microwaves at all. This was inconvenient since I brought food with me that I couldn’t use. I also confirmed ahead of time that my room would have a shower, but it actually had a bathtub instead. During my stay, I found a cockroach in my room. I reported it to the front desk, and they were willing to move me, which I appreciated. There are very few accurate guest photos online, so...

« The place was nice, but as a first tome visiter, it would have been better if they had given us or emailed me a map of the property. That especially would have been helpful when trying to find my room. We had kids with us, so i wanted to park as close to the room as possible. There were three towers and no obvious indication of where to find my room or which parking lot would be best for our room. Check in was a kiosk, which was fine. However it would be great if the kiosk would offer the option...

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