2/10
When I booked, they gave strict instructions on where to park, that there was a dedicated parking spot for this unit, even provided a video. Arrived around 9:30pm and no parking spots avail except for opposite end of the building about a 4 block walk. Not safe to walk that far, carrying bags at night. Then customer service asked me to use a parking app to park offsite that would have been further away and would have had to take a rideshare. If I would have known that in advance I would have never booked it. Would not allow me to cancel the reservation. Could only communicate via text and no one called me back to discuss over the phone. Had to find another hotel in that area at 10:30pm that offered parking.
Kristen
Séjour de 2 nuits en septembre 2023