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Avis sur Loews Chicago Hotel

4.5 out of 5
Loews Chicago Hotel
455 North Park Drive, Chicago, IL

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1153 avis sur 1500." "
Note des voyageurs de 8 (Bien), d’après 199 avis sur 1500." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 1500." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 1500." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1500." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Karel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel, calme et très bien situé.
Réponse de Luis O le 23 août 2023
Thanks so much for your review. It's wonderful to hear that you have enjoyed the location and the hotel itself. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

8/10 Bien

alexandre

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Alex le 5 août 2023
Dear Alexandre, thank you for staying with Loews Chicago Hotel. We are thrilled to hear you enjoyed your stay at the property. We hope to see you soon!

10/10 Excellent

Valérie

Séjour de 5 nuits en avril 2023
Réponse de Alex le 5 mai 2023
Dear Valerie, thank you so much for staying with Loews Chicago Hotel. We know you have many options to choose in the city of Chicago, and we appreciate you choosing Loews. We are thrilled to hear you enjoyed your stay, and we are thankful for the 10 star review.

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Notre séjour a été parfait. La gentillesse du personnel, la location de cet hotel, les chambres, les installations et surtout Gwen la concierge. Celle-ci est plus qu'extraordinaire. Rarement vu quelqu'un de si dévoué et compétent.
Séjour de 3 nuits en août 2022
Réponse de ep le 4 sept. 2022
Merci pour les commentaires positifs. L'hôtel Loews Chicago est fier d'offrir à ses clients un niveau de confort et de service que la plupart des hôtels n'offrent pas. Entendre que vous avez apprécié votre séjour chez nous nous permet de maintenir et de dépasser les attentes de nos clients. Merci d'avoir séjourné dans notre établissement et profitez du reste de votre journée.

8/10 Bien

Lise, Bromont

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Le crédit de 20$ impossible de savoir si nous l’avons obtenu sur la facture. Nous avons payé des taxes et frais supplémentaires de plus de 100$ alors qu’avec Expédia c’est sensé d’être tout payé.svp nous appeler pour plus de détails
Séjour de 3 nuits en août 2022

10/10 Excellent

Thierry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2022
Réponse de Alex le 9 août 2022
Dear Thierry, thank you for staying with Loews Chicago Hotel. We appreciate the 10 star review, and we hope to see you soon!

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ci siamo trovate bene, vicino a molti punti di interesse, molto centrale e molto pulito.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Luis O le 16 mai 2024
Dear Rachel, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Phyllis, Chappaqua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de ep le 15 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Elena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic property!!
Séjour de 1 nuit en mai 2024
Réponse de Luis O le 11 mai 2024
Dear Elena, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

2/10 Horrible

Milca

Séjour de 1 nuit en avril 2024
Réponse de Yasmin Lopez le 11 mai 2024
Dear Milca, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Ann

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whenever I come into Chicago for a stay, it will only be to Loews Chicago. It is located downtown and easy to get around the city. This hotel is clean, comfortable, and staff are ready to provide great service. I highly recommend and enjoy your stay.
Séjour de 1 nuit en mai 2024
Réponse de ep le 7 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Sunil, Oro Valley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent amenities, safety protocol ( security checked on the room why I did not except room service two days in a row), cleanness and service all are top notch.
Séjour de 3 nuits en mai 2024
Réponse de ep le 7 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

8/10 Bien

Lucas

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de ep le 7 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Juston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gorgeous
Séjour de 2 nuits en avril 2024
Réponse de ep le 7 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

8/10 Bien

Amber

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very nice. Clean and in a great location. Parking is $60 nightly in the nearby garage and a rollaway bed for a fifth person was an extra $25 nightly. We didn’t feel this was clearly noted anywhere upon booking.
Séjour de 2 nuits en avril 2024
Réponse de ep le 7 mai 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Alina

Séjour de 3 nuits en avril 2024

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding space in the heart of it all - yet, just off enough to be a great hideaway or escape. The front staff are outstanding and accomodating. A 5 * best place to stay.
Séjour de 1 nuit en janvier 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Thanks so much for your review. We are happy to hear you enjoyed our property. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 Excellent

Lisa

Séjour de 2 nuits en avril 2024
Réponse de Luis O le 16 mai 2024
Dear Lisa, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Malo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Thanks so much for your review. We are happy to hear you enjoyed our property. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 Excellent

Linda

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location on the Chicago riverwalk and close to Navy Pier.
Séjour de 3 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Linda, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Valejo, Las Vegas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, wife and I stay here everytime we’re in town
Séjour de 2 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Valejo, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Stacey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved everything about this property. Not one single complaint!!!
Séjour de 2 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Stacey, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Derek, Wakefield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment we checked in, we had a five star experience for our anniversary weekend away. The staff and bartenders gave great suggestions and the food in the hotel was NEXT LEVEL, the best cheeseburger I’ve ever had. We can’t wait to come back, loved this hotel!
Séjour de 3 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Derek, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

carl

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loews was top notch...the front desk was very personable and informational...(treated you like you mattered at check in) My guest remarked on how well built the property was, could not hear neighbors or ppl above us (we were on 7th floor) Very clean...gym had good equipment and views. The location is very hard to beat. We parked and never used the car again because everything was walking distance. This will no doubt be my go-to hotel whenever im in Chicago.
Séjour de 2 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Carl, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loews is a great location, very clean, and friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Colleen, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Shanice

Séjour de 1 nuit en avril 2024
Réponse de Yasmin Lopez le 11 mai 2024
Dear Shanice, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay! Close to Michigan Ave & the L. Spacious rooms, nice lobby. Parked off site with Spot Hero. Would stay again!
Séjour de 2 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Amanda, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

8/10 Bien

Cinde

Voyage en famille
Nice & clean. Bath towels were rough, could have been softer.
Séjour de 3 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Cinde, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Anakay

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful downtown scenery. The hotel was perfectly located near every where you would want to go. The hotel is self is comfortable and cozy I had the best sleeps and enjoyed the comforts within the room.
Séjour de 2 nuits en avril 2024
Réponse de Luis O le 21 avr. 2024
Dear Anakay, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Philip

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Staff is outstanding. Very friendly and helpful. Gwen, the concierge, outstanding. The coffee shop hadn’t opened yet on the weekend, so the guy at the front desk(John?) patiently described how to walk to the closest one. My wife and I would definitely return to this hotel.
Séjour de 1 nuit en avril 2024
Réponse de Luis O le 21 avr. 2024
Dear Philip, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

carolyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel. Staff was very helpful! Really enjoyed our stay!
Séjour de 2 nuits en avril 2024
Réponse de Luis O le 21 avr. 2024
Dear Carolyn, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Toshiro, Laguna Niguel

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pet friendly hotel.
Séjour de 3 nuits en mars 2024
Réponse de Luis O le 21 avr. 2024
Dear Toshiro, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

6/10 Satisfaisant

Enrique

Séjour de 1 nuit en avril 2024
Réponse de ep le 7 mai 2024
Your feedback is essential in our effort to improve our service standards. I apologize for the whatever issue occurred during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 Excellent

Hugo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rooms are very clean personnel always eager to help, great service and perfect location.
Séjour de 3 nuits en avril 2024
Réponse de Luis O le 12 avr. 2024
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

4/10 Médiocre

Donald

Les points forts : Propreté
Les points faibles : Personnel et service
The $25 “destination” fee was a surprise at checkout and ridiculous. I was not informed of it upon checkin or on Expedia when I booked the reservation.
Séjour de 1 nuit en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Erika

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Luis O le 12 avr. 2024
Dear Erika, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and we hope to see you again soon!

10/10 Excellent

Kelli

Séjour de 2 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Kelli, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Jonathan

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet room with a great view. Great lobby bar and atmosphere.
Séjour de 2 nuits en avril 2024
Réponse de Luis O le 12 avr. 2024
Dear Jonathan, thank you for choosing Loews Chicago Hotel. We are thrilled to see you enjoyed the lobby bar with the gathering area. We hope the next time your travels ring you to Chicago, we are your first choice!

10/10 Excellent

Shivananda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Luis O le 12 avr. 2024
Dear Shivananda, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

NOBUYUKI

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
perfect
Séjour de 2 nuits en avril 2024
Réponse de Luis O le 12 avr. 2024
Dear Nobuyuki, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Amy

Séjour de 1 nuit en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Amy, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location; near navy pier and the pedestrian path for a nice run along the lake. Staff is quite good, very friendly and accommodating. Comfortable beds and pillows. A little street noise can be heard from the rooms. Not bad/loud.
Séjour de 1 nuit en avril 2024
Réponse de Luis O le 12 avr. 2024
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 Excellent

Justin

Séjour de 4 nuits en avril 2024
Réponse de Yasmin Lopez le 28 avr. 2024
Dear Justin, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Suhhyun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Luis O le 12 avr. 2024
Dear Suhhyun, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 Excellent

Yuet Wan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a luxury hotel but not As expensive as Trump Tower.
Séjour de 2 nuits en mars 2024
Réponse de Luis O le 12 avr. 2024
Dear Yuet Wan, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Manuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😁
Séjour de 2 nuits en mars 2024
Réponse de Yasmin Lopez le 5 avr. 2024
Dear Manuel, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

6/10 Satisfaisant

Robyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was nothing extraordinary about this hotel. Nothing that made it stand out. I was also not impressed with the unexpected “destination fee” of $25/day that could be used to buy coffee in the lobby since there wasn’t any complimentary coffee offered in the lobby. The rooms were equipped with coffee makers and housekeeping was excellent in replacing items used each day.
Séjour de 5 nuits en mars 2024
Réponse de Yasmin Lopez le 5 avr. 2024
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 Excellent

Abayomi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All went well
Séjour de 1 nuit en mars 2024
Réponse de Yasmin Lopez le 5 avr. 2024
Dear Abayomi, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 Excellent

Marla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and hotel were beautiful, clean and well kept. The staff were friendly and helpful. Great customer! I booked the corner king room on the city side and my view was amazing. I will definitely stay here again when in Chicago.
Séjour de 2 nuits en mars 2024
Réponse de Luis O le 3 avr. 2024
Dear Maria, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.