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Avis sur Hyatt Centric The Loop Chicago

4 out of 5
Hyatt Centric The Loop Chicago
100 W. Monroe St, Chicago, IL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 605 avis sur 1027." "
Note des voyageurs de 8 (Bien), d’après 261 avis sur 1027." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 1027." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1027." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1027." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Pia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect and very fair price.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Pia, we're thrilled to hear that you found your stay at Hyatt Centric The Loop Chicago to offer great value. We strive to provide exceptional service at a competitive rate. Thank you for your positive feedback and we hope to welcome you back soon.

8/10 Bien

Adel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 8 févr. 2024
Adel, thank you for choosing Hyatt Centric The Loop Chicago and taking the time to rate us. We're delighted to see that you had a positive experience during your stay. If there are additional aspects you'd like to share, feel free to do so. Not only would we appreciate your feedback, it would also serve future guests. We're looking forward to welcoming you back soon.

10/10 Excellent

JIMMY

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Customer Service le 27 janv. 2024
Jimmy, it's great to hear that your stay at Hyatt Centric The Loop Chicago suited you well. We really appreciate you taking the time to rate us. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Customer Service le 4 août 2023
Thank you for the wonderful rating, Luc!It's fantastic you enjoyed your time at Hyatt Centric The Loop Chicago so much! We look forward to hosting you again soon for another amazing experience!

8/10 Bien

Hugo

Séjour de 4 nuits en juillet 2023
Réponse de Customer Service le 21 août 2023
Hugo, it's wonderful to hear that your experience at Hyatt Centric The Loop Chicago was favourable. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Mickaël

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay in the core downtown of Chicago. Room is not that big but well furnished and with a cute bathroom. Good mattress, good gym open 24/7. Everything is walking distance. Recommended.
Séjour de 2 nuits en janvier 2023
Réponse de Customer Service le 25 janv. 2023
Thank you for the lovely review, Mickaël!We are very proud to hear about the wonderful stay you had at Hyatt Centric The Loop Chicago and appreciated our ideal location. It is great to hear that you found our accommodations and fitness center to be so agreeable! We hope you plan on staying with us again soon as we'd love to share another great experience with you.Thanks again!

8/10 Bien

Bertrand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix et situation dans le Loop
Excellent séjour ! Hôtel très bien situé ! Roof top très sympa! Il manque cependant un petit déjeuner à la hauteur de ce bel hôtel 4 étoiles.
Séjour de 6 nuits en juillet 2022
Réponse de Customer Service le 21 juil. 2022
Merci pour la critique fantastique, Bertrand! Nous sommes ravis que votre séjour au Hyatt Centric The Loop Chicago ait été si merveilleux ! C'est fantastique que vous ayez profité de notre emplacement idéal au cœur de la ville. Nous nous efforçons d'offrir une expérience mémorable à tous nos invités. Nous sommes impatients de vous accueillir à nouveau bientôt pour une autre excellente expérience! S'il vous plaît, revenez nous voir bientôt!

10/10 Excellent

Guy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2022
Réponse de Customer Service le 7 juil. 2022
Thank you for the excellent rating, Guy! We endeavor to go above and beyond to ensure our guests have a memorable experience at Hyatt Centric The Loop Chicago! We look forward to hosting you again soon.

2/10 Horrible

Benoit

Séjour de 3 nuits en juin 2022

10/10 Excellent

Patricia

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2022

8/10 Bien

Nicolas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bel hôtel, très propre, très bien situé. Par contre, la nourriture offerte pour le déjeuner est immangeable. Ils devraient au moins avoir un grile-pain, du pain et des fruits frais. Tout était emballé dans du plastique, donc beaucoup de gaspillage.
Séjour de 4 nuits en avril 2022
Réponse de Customer Service le 1 mai 2022
Merci d'avoir pris le temps de partager votre avis 4/5 avec nous, Nicolas. Nous sommes ravis d'apprendre que vous avez vécu une expérience aussi agréable avec nous. Nous nous soucions du confort et de la satisfaction de nos clients, nous apprécions donc que vous nous fassiez savoir ce que nous pouvons faire pour rendre votre séjour parfait. Nous nous assurerons de communiquer vos commentaires aux membres appropriés de notre équipe afin que nous puissions nous améliorer à l'avenir. Nous sommes impatients de partager une expérience plus agréable avec vous bientôt. Merci encore et bonne journée !

8/10 Bien

gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L'emplacement très bon. Mais pas de resto à l'intérieur, pas de piscine, à notre arrivée la boîte de sécurité ne fonctionnait pas mais a été réparé rapidement.
Séjour de 4 nuits en avril 2022
Réponse de Customer Service le 30 avr. 2022
Merci d'avoir pris le temps de partager cet avis 4/5, gina ! Nous sommes ravis d'apprendre que votre temps avec nous a été si agréable! Nous sommes ravis que vous ayez apprécié notre emplacement central. Nous nous soucions profondément du confort et de la satisfaction de nos clients, nous répondrons donc à vos préoccupations concernant nos équipements avec les membres appropriés de notre équipe afin que nous puissions nous améliorer à l'avenir. Nous visons l'excellence, nous espérons donc partager bientôt une expérience encore plus positive avec vous ! Bonne journée!

6/10 Satisfaisant

JEAN MICHEL

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Pas de service de chambre en 5 jours Obligé de réclamer du gel douche Petit déjeuner médiocre dans salle trop petite Très bon emplacement Accueil très sympa
Séjour de 5 nuits en décembre 2021
Réponse de Customer Service le 5 janv. 2022
Nous apprécions le temps que vous avez pris pour partager vos commentaires, Jean. Bien que nous soyons ravis d'apprendre que vous avez apprécié notre emplacement privilégié et notre personnel accueillant, il est décevant d'apprendre que vous n'étiez pas entièrement satisfait de nos services d'étage, d'hébergement et de petit-déjeuner. Nous sommes fiers de fournir un excellent service et un environnement confortable à nos clients à tout moment, alors sachez que vos préoccupations seront adressées aux membres appropriés de notre équipe à l'avenir. Nous espérons que vous nous donnerez bientôt une autre occasion de partager une expérience plus positive avec vous.

6/10 Satisfaisant

Jiehui

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

2/10 Horrible

Anna

.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
Anna, thank you for taking the time to share your experience. It is disappointing to hear that you did not have a satisfactory stay. Your feedback is valuable, and we will review your comments with our team members to make improvements. Thank you for bringing this to our attention.

8/10 Bien

Myles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Insufficient hot water on shower. Too expensive of a hotel to experience that.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Myles, thank you for your review. The team at Hyatt Centric The Loop Chicago appreciates your feedback. We're sorry you experienced an issue with your shower. Your comments will help us improve our services. We hope to have the opportunity to provide a better experience on your next visit.

10/10 Excellent

Imani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 21 mai 2024
Imani, thank you for the excellent rating! The team at Hyatt Centric The Loop Chicago is thrilled to know you enjoyed your stay. We hope to welcome you back soon for another great experience!

10/10 Excellent

Jada

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Staff was great.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Jada, thank you for your wonderful review! The team at Hyatt Centric The Loop Chicago is delighted to hear you enjoyed your stay and appreciated their efforts. We're looking forward to welcoming you back soon!

10/10 Excellent

Jordan

Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 20 mai 2024
Thanks for the perfect rating, Jordan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Centric The Loop Chicago.Have a wonderful day!

10/10 Excellent

Pariss

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was nice! Room was nice minus the little scuffs in the wall. Staff was welcoming and friendly. I would stay again
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 21 mai 2024
Pariss, thank you for your kind words. Hyatt Centric The Loop Chicago is delighted to hear you had a pleasant stay and appreciated our welcoming team members. We’re glad you enjoyed your room and will note your feedback on the minor details. We look forward to hosting you again soon!

10/10 Excellent

Yee

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff friendly and location is great.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 17 mai 2024
Yee, thank you for your wonderful review of Hyatt Centric The Loop Chicago. Our team members are delighted you enjoyed our friendly service and fantastic location. We're looking forward to welcoming you back soon!

10/10 Excellent

Nicolle, Auburn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 17 mai 2024
Nicolle, thank you for your excellent rating of Hyatt Centric The Loop Chicago! We're thrilled to know you had such a positive experience. We hope to welcome you back soon!

10/10 Excellent

sri, South Lyon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room is great and easy by to walk around
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 16 mai 2024
Sri, thank you for sharing your positive experience! The team at Hyatt Centric The Loop Chicago is delighted that you enjoyed your room and found the location convenient for walking around. We're looking forward to welcoming you back!

6/10 Satisfaisant

LAKENDRA

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
My stay was okay. The carpet wasn’t the cleanest, but considering its hotel with lots of traffic. The only downfall is the property only had 1 microwave to use and you aren’t able to use it after 9pm.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Lakendra, it sounds like there were a few details during your visit that didn't quite meet your expectations. We're grateful for your understanding regarding the cleanliness of the carpets given the high level of activity at the hotel. Regarding the limited availability of the microwave, we appreciate your patience and feedback. It's insights like yours that help us continue to enhance our guest experience. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Franklin

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente atención y comodidad
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Franklin, estamos encantados de saber que disfrutó de su estadía en Hyatt Centric The Loop Chicago, especialmente del excelente servicio y comodidad. Esperamos recibirlo nuevamente en el futuro. Su reseña positiva significa mucho para los miembros de nuestro equipo.

10/10 Excellent

Sergio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern place, good qualify, great location
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 15 mai 2024
Sergio, thank you for your great feedback about the Hyatt Centric The Loop Chicago. It's delightful to know that our contemporary atmosphere, standout service, and prime location all contributed positively to your visit. We look forward to welcoming you back in the future for another superb stay.

6/10 Satisfaisant

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bunch of people talking outside of their rooms. Called guest services and they could only respond if music was playing. I think a group of women screaming, chatting, yelling, and laughing for 4 hours until 4 am warrants some intervention. Otherwise a great stay.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Heather, we appreciate you bringing these concerns to our attention. We understand how important peace and quiet is to our guests, especially during the late-night hours. Rest assured, we always strive to maintain a comfortable environment for all of our guests. We're pleased to hear that aside from this incident, you had a positive experience with us. The team at Hyatt Centric The Loop Chicago would be delighted to welcome you back in the future. Hopefully, we can impress you even more on your next stay.

4/10 Médiocre

Rea

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Was very surprised to find that the window was tiny. I paid $700 for 3 nights and I didn’t expect a city view but I expected a nice big window. The advertising is extremely misleading as the window was tiny and it made the room feel extremely congested. If I knew this fact I would’ve 100 percent booked another hotel. This was extremely disappointing for a hotel chain like the Hyatt.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 15 mai 2024
Rea, we appreciate your feedback and we're sorry to hear that you didn't fully enjoy your stay with us. We understand that you felt the room setup, especially in regard to the window, wasn't quite right for you. Our intention is never to mislead our guests, and all the features of our various rooms are outlined on our website. We apologize if there was any misunderstanding. Going forward, our team will be more than happy to help you find a room that better meets your expectations. We hope you will consider giving us another chance to better serve you.

10/10 Excellent

Holger

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great house in great location.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Holger, thank you for sharing your thoughts. At Hyatt Centric The Loop Chicago, we always strive to provide our guests with a memorable stay in a desirable location. We're glad you found our establishment to be excellent and look forward to welcoming you back in the future.

10/10 Excellent

Darnika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was in a great location and the staff was friendly. I liked the 24hr front desk I felt safe an comfortable. I enjoyed my stay, and would definitely recommend and book again. Although, there was some damge to the wall behind the door and a smug or two of the wall, but nothing crazy.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Darnika, it's wonderful to hear that you appreciated the prime location, felt safe, and comfortable at Hyatt Centric The Loop Chicago. Our team is pleased to know you enjoyed your stay and your recommendation means a lot to us. We've noted your comment about the room's condition for improvement as our commitment to providing an excellent experience is our top priority. We eagerly look forward to your next booking.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is my second stay at the property and I would return. Location is terrific and the room is clean. I really enjoy “The Corner” on the 3rd floor for a good cup of coffee. My only criticism of the room is that there is not much comfortable seating. There is only one chair and it’s low back and very uncomfortable. A high backed chair would be nice.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Robert, we are happy to hear that you enjoyed your return stay at the Hyatt Centric The Loop Chicago and appreciate our prime location and clean rooms. It's great to know that "The Corner" on the 3rd floor is a pleasure to visit. Your feedback on the room seating has been noted and will be invaluable as we continuously aim to enhance our guest experience. We look forward to hosting you again.

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thanks to Sebastian for amazing customer service!!
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Ray, it's wonderful to hear you received exceptional service from Sebastian during your stay at the Hyatt Centric The Loop Chicago! Your compliment will certainly be relayed to him. We hope to welcome you back for another amazing experience.

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location. Staff is kind. Amenities are great and business area is really convenient. The free coffee is awesome.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Jose, we're delighted that the amenities and convenient business area at Hyatt Centric The Loop Chicago met your expectations. It's great to hear our team members made a positive impression and that you enjoyed the complimentary coffee. We can't wait to welcome you back for another wonderful experience.

10/10 Excellent

Darah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Darah, it's fantastic to hear you had an enjoyable time at the Hyatt Centric The Loop Chicago. Your positive feedback is greatly appreciated, and we look forward to serving you again next time you are in town. Safe travels!

8/10 Bien

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location near main areas in the loop and union station
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
Steven, it's great to hear that you appreciated the exceptional location of Hyatt Centric The Loop Chicago. Being close to the main attractions and Union Station certainly makes exploring the city a breeze. We're looking forward to welcoming you back for more discoveries.

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent stay! Great location, very convenient for walking within the loop and very close to the train station if traveling to Chicago by air or just exploring outside the loop area.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Tammy, it's a delight to read of your positive experience at Hyatt Centric The Loop Chicago! We're thrilled that you found the location convenient for both your city walks and proximity to the train station. Your high praise inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another wonderful Chicago getaway.

4/10 Médiocre

Angel, Fox Point

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not like that upon entry we were never greeted. The floors in the room were sticky felt dirty. I was locked out of my room when I went to get ice (my purse was in there) and when I went to the front desk and told them my key didn’t work (I handed him the key) he told me I needed ID. I told him it was in the room. He said that he would have to go with me to the room to get it. He walked me to the elevator stepped in, then stepped out and saw me into the elevator and handed me a key. When I got to the room the key didn’t work. This didn’t make any sense this is the same person who was there when I checked in. So I went back down and a different staff member gave me a valid key and not the one that I brought down that was given back to me earlier. They were also asked for the fourth time if someone would clean the hallway which was nastily covered with garbage after exiting the elevator, which was partially done finally a day later after a 6th request. For a Hyatt to have very little regard for cleanliness, customer service/care, and comfort, it surprises me. But then again I haven’t stayed at one since I was held up in another one down the road at gun point near the stairway on the 22nd floor.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The views for sure & the room was beautiful.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 11 mai 2024
Amber, it's delightful to hear you enjoyed the stunning vistas from Hyatt Centric The Loop Chicago and found your accommodations to be beautiful. We strive to ensure our guests have a memorable experience. Looking forward to your next visit.

8/10 Bien

Michael James

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Another room had TV going all night.
Séjour de 4 nuits en mai 2024
Réponse de Customer Service le 9 mai 2024
Michael, thank you for bringing this matter to our attention following your recent stay at Hyatt Centric The Loop Chicago. We understand that some disturbances can affect restful sleep, and we have protocols in place to manage such incidents. Your feedback is crucial in helping us improve our service. We are thrilled to hear your overall experience was positive and look forward to hosting you again.

10/10 Excellent

Irving

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in downtown, very convenient. Will consider staying here in the future
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 8 mai 2024
Irving, it's wonderful to hear how much you appreciated the prime downtown position of Hyatt Centric The Loop Chicago. We're thrilled you're planning to stay with us again for your future visits. The team is eagerly looking forward to your return.

8/10 Bien

Kamal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Kamal, we appreciate you taking the time to share your experience, though it seems we missed some details regarding the room that you received. We are grateful for your input and will use it to refine our guest experience at the Hyatt Centric The Loop Chicago. Thank you and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Milk

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 6 mai 2024
Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Hyatt Centric The Loop Chicago so we can share yet another amazing experience!

8/10 Bien

Justice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay and very clean. Carpets could use some love but it was great. Love the added safety of key activated elevators.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 4 mai 2024
Justice, we're pleased to know you had a nice stay at Hyatt Centric The Loop Chicago and appreciated the cleanliness of our establishment along with the additional measures we've taken for our guest's safety. Your note regarding the carpets has been shared with the relevant teams for further attention. We look forward to welcoming you back for another great stay soon.

10/10 Excellent

Nakeisha

Séjour de 2 nuits en avril 2024

10/10 Excellent

Sarath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Sarath, it's great to know you had a pleasant stay at Hyatt Centric The Loop Chicago. We appreciate your feedback and hope you choose us for your future visits to Chicago.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hyatt Centric is a hidden gem in the heart of downtown Chicago. I know I sound like an ad right now but I was very pleased with my stay. They have a cool 3rd floor lounge as well as a chic rooftop lounge. The rooms are nice as well.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Patricia, your delightful words truly made our day! It's wonderful to hear how much you enjoyed staying at Hyatt Centric The Loop Chicago. The 3rd floor and rooftop lounges were certainly designed with guests like you in mind. We're also thrilled that you found the rooms to your liking. We can't wait to provide another memorable stay for you in the future.

8/10 Bien

Arianna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hard to find parking areas
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 28 avr. 2024
Thank you for the 4-star rating, Arianna!It's great your time at Hyatt Centric The Loop Chicago was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

NAKAKITA

Les points forts : Propreté
Séjour de 6 nuits en mars 2024
Réponse de Customer Service le 26 avr. 2024
Nakakita, thank you for your high-rating review of Hyatt Centric The Loop Chicago. We're delighted your stay was magnificent and hope to welcome you back soon for another superior experience.

8/10 Bien

Sahil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was good
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 24 avr. 2024
Sahil, it's fantastic to hear that you had a satisfactory stay at Hyatt Centric The Loop Chicago. We aim to provide the best possible experience, and your positive rating validates that for us. Thank you for choosing us. We'll be eagerly awaiting your next visit!

2/10 Horrible

Jason

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 13 mai 2024
We appreciate the feedback, Jason.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.