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Avis sur Hampton Inn & Suites Chicago Downtown

3 out of 5
Hampton Inn & Suites Chicago Downtown
33 West Illinois Street, Chicago, IL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 627 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 253 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Justine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well situated, a nice hotel with the family
Séjour de 7 nuits en août 2023
Réponse de Octaviano Gonzalez Director of Rooms le 30 août 2023
Hi Justine,Thank you so much for the 5-Star rating. We’re pleased to hear that you enjoyed your experience with us and we’d love an opportunity to serve you in the future.Best,Octaviano GonzalezDirector of Rooms

10/10 Excellent

Jean-Philippe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Séjour de 5 nuits en mai 2023
Réponse de Octaviano Gonzalez le 8 mai 2023
Hello JUan-philippe,Thank you for allowing us the pleasure of serving you.

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé, le personnel est très bien. Les déjeuners sont délicieux mais dans des assiettes en polystyrène.
Séjour de 4 nuits en février 2023
Réponse de Octaviano Gonzalez le 15 mars 2023
Hi Francis, Thank you so much for the 5-Star rating. We’re pleased to hear that you enjoyed your experience with us and we’d love an opportunity to serve you in the future.In Service, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé pour accès au transport en commun et aux principales attractions. On entend souvent les camions de pompiers étant a côté d'une caserne de pompiers..
Séjour de 2 nuits en février 2023
Réponse de Octaviano Gonzalez le 15 mars 2023
Hey Eric, Thank you so much for the 5-Star rating. We’re pleased to hear that you enjoyed your experience with us and we’d love an opportunity to serve you in the future.Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

DARVENSHINA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’était bien
Séjour de 5 nuits en février 2023
Réponse de Octaviano Gonzalez le 28 févr. 2023
Hello, Thank you so much for allowing us to serve you and for the 5/5 rating; it tells us that you had a wonderful experienced and it makes us extremely happy. We hope to see you again on your next trip to Chicago!

8/10 Bien

RENAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une bonne adresse
Bon emplacement. Petit déjeuner sympa et salle agréable.
Séjour de 3 nuits en août 2022
Réponse de Hampton Inn & Suites Chicago - Downtown le 25 août 2022
Glad you enjoyed our prime location.

8/10 Bien

Marc-Olivier, chateauguay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacements good
Séjour de 2 nuits en mai 2022
Réponse de Dreion B. le 19 juin 2022
Thank you for sharing your feedback. It is our hope you return to our care in the future.

8/10 Bien

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Front Office Management le 29 déc. 2021
Thank you for your amazing feedback!

10/10 Excellent

DAE KEUN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for family.
Séjour de 3 nuits en mai 2024
Réponse de Nora le 28 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Adel, Rolla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The AC wasn’t cooling properly
Séjour de 4 nuits en mai 2024
Réponse de Nora le 27 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

4/10 Médiocre

Kevin

Les points faibles : Équipements
Horrible
Séjour de 1 nuit en mai 2024
Réponse de Front Office Supervisor- Yolo le 25 mai 2024
We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with your stay. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
El hotel esta muy bien ubicado y céntrico, las habitaciones muy limpias y amplias, el desayuno mejor que en otros hoteles en los que me he quedado. Las camas están muy cómodas
Séjour de 5 nuits en mai 2024
Réponse de Nora le 25 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Ana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy agradable hotel, camas cómodas, limpio y buen desayuno! Lo recomiendo
Séjour de 3 nuits en mai 2024
Réponse de Nora le 25 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Summi, Fairfax

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nora le 25 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nora le 25 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Arkadiusz

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well located hotel, great staff, huge rooms and nice amenities. On the cons side: quite expensive, noisy and below par food for the breakfast
Séjour de 1 nuit en mai 2024
Réponse de Yolo - Front Office Supervisor le 23 mai 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Hampton Inn and Suites. Our team is always working to offer the best breakfast to our guest. We hope you’ll have a chance to come back soon.

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location - we walked to the river walk, dinner locations, blues bar, dinner & jazz & very nice & safe walking at night.
Séjour de 4 nuits en avril 2024
Réponse de Nora le 22 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Excellent

soroush, Herndon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 1 nuit en mai 2024
Réponse de Nora le 22 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Excellent

Prabhsimran

Voyage en groupe
Les points forts : Équipements
Staff was nice and helpful
Séjour de 2 nuits en mai 2024
Réponse de Nora le 21 mai 2024
Thank you for allowing us the pleasure of serving you. Dear Imran,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

miranda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Hotel netjes, vriendelijk personeel, grote kamers. Helaas is slaapbank kleine 120/130cm. Je voelt de veren vh matras en als je erop ligt met 2 personen rol je naar het midden. Opgelost met handdoeken onder matras in het midden. Voor twee pubers 1 nachtje te doen, voor meerdere nachten eigenlijk niet.
Séjour de 11 nuits en avril 2024
Réponse de Front Office Supervisor- Yolo le 13 mai 2024
Thank you for choosing us for location and service. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Hampton Inn and Suites in the near future!

10/10 Excellent

Darnell

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very nice hotel. Parking staff was great. Room was very nice we loved the shower. Very big room lots of seating areas. Breakfast was good
Séjour de 2 nuits en mai 2024
Réponse de Nora le 12 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Office Supervisor- Yolo le 13 mai 2024
Thank you for taking a moment to share your experience at Hampton Inn and Suites. We are so pleased to hear you found our service and property to your liking. We look forward to welcoming you back again soon.

8/10 Bien

Deanna, Livonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff! Location is wonderful.
Séjour de 2 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 8 mai 2024
Hi Traveler, We are thrilled to hear that you have a wonderful service experience with us. Our goal is to serve our guests in a way that accurately reflects our passion. Based on your kind feedback, it seems as though we met our goal.Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Tia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Nora le 6 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Dianela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and had everything we needed. The staff was super friendly. The location was perfect! The included breakfast surprised me. It had a good variety and it was pretty good.
Séjour de 1 nuit en mai 2024
Réponse de Nora le 5 mai 2024
Dear Daniela,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Christopher

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Nora le 5 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such Dear Christopher, positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Franziska

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nora le 5 mai 2024
Dear Franzika ,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

8/10 Bien

Marvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nora le 4 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Lorenza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 4 nuits en avril 2024
Réponse de Yolo - Front Office Supervisor le 3 mai 2024
Thank you for providing feedback on your recent experience at Hampton Inn & Suites. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a really great stay.
Séjour de 6 nuits en avril 2024
Réponse de Nora le 3 mai 2024
Dear Sarah,Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Mirko

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ottimo Hotel in Downtown, vicino a tutti i migliori servizi sia per la ristorazione che per il trasporto. Allo stesso tempo i principali punti di attrazione di Chicago si trovano in un raggio di 10 km e pertanto sono accessibili a piedi. Colazione di buon livello, anche se il buffet è limitato. Da rivedere il servizio di pulizia della stanza, indipendentemente dalla realizzazione ogni 2 giorni che è adeguata: risulta molto influenzato dalla persona che lo esegue. Nel complesso, ottima scelta per un viaggio turistico!
Séjour de 7 nuits en avril 2024
Réponse de Nora le 3 mai 2024
Thank you for allowing us the pleasure of serving you. Dear Mirko,We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Dain-Ann T

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. However it's next to a fire station so if you don't like noise when you sleep it's something to consider
Séjour de 2 nuits en avril 2024
Réponse de Nora le 28 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Maria

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El unico detalle que no me gusto fue el costo de $65 por noche dl estacionamiento. Todo lo demas y lo mas importante esta excelente
Séjour de 3 nuits en avril 2024
Réponse de Nora le 26 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Stacy, Navarre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property!
Séjour de 3 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

10/10 Excellent

Loana

Séjour de 1 nuit en avril 2024
Réponse de Nora le 10 mai 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

8/10 Bien

Nithi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable. Amazing gym including a peloton bike. Good breakfast. Only negative was location - very loud firetrucks all night!
Séjour de 2 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Traveler, Thank you so much for the kind words you've shared about your experience. I'm pleased to know that our hotel was a great fit for you during your time in Chicago. We hope to see you again soon.

8/10 Bien

Paramvir

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice to stay, great breakfast options, clean place. One thing that did upset me, there was only one toilet paper roll in the bathroom that suite 6 stayed in. I called the receptionist and she said she will send someone over, but no one came to drop off toilet papers. Hopefully they will improve next time.
Séjour de 1 nuit en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Traveler, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great! No complaints with the hotel at all. There is a fire station across the street. That’s not the best for late night emergency calls. Not a deal breaker for me.
Séjour de 1 nuit en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Michael, Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!Best, Octaviano GonzalezDirector of Rooms

6/10 Satisfaisant

Devin

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Ra'd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Traveler, Thank you for your rating; we hope to see you again soon. Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with really helpful staff. The room was ideal and really comfortable and modern. The pool and gym were lovely, and not too busy. The only unfortunate thing you can hear sirens from the fire station, and the room we had faced it. The noise did wake me up a few times. If you need to go to sleep early or have naps I wouldn't recommend. However for us wanting easy access to the city it was a fantastic location. Great food and drink options on your doorstop and close to a subway station.
Séjour de 4 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Lisa, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Angela

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff did an amazing job. They're as accommodating as can be. Breakfast was ok. The elevators are being worked on. The pool was warm as bath water. Overall great stay.
Séjour de 3 nuits en avril 2024
Réponse de Octaviano Gonzalez Director of Rooms le 24 avr. 2024
Hi Angela, oThank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again. Until that time, we wish you and your family safe travels!Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en mars 2024
Réponse de Octaviano Gonzalez Director of Rooms le 15 avr. 2024
Hi Traveler, Thank you for your rating; I hope to see you again soon!

10/10 Excellent

Dylan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was so nice. I stayed there on St Patrick’s Day weekend and it was 2 blocks from the river in downtown Chicago next to a lot of things. It was very easy to get to places from the hotel. The breakfast was very good. The staff were very nice and happy to give recommendations for food and places to visit. I highly recommend. The only thing I didn’t care for was there is a $100 security deposit per night. But you do get it back as soon as you check out. So not too bad
Séjour de 2 nuits en mars 2024
Réponse de Octaviano Gonzalez Director of Rooms le 14 avr. 2024
Hi Dylan, Thank you so much for the kind words you shared about your experience. It brings us great joy to hear that we were able to provide a world-class service experience. We hope to see you again on your next trip to Chicago!Best, Octaviano GonzalezDirector of Rooms

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great hotel, next to fire station, a little loud .
Séjour de 4 nuits en avril 2024
Réponse de Nora le 8 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

6/10 Satisfaisant

Tom

Voyage en famille
Les points forts : Propreté
Only 1 of 3 elevators working at multiple points. Toilet was strange and was never really sure it would stop running. Did not open full breakfast area even though it was obvious there was not enough places for all the people to sit. Charged me $25 for early check in. Location was good, staff was helpful with transportation options.
Séjour de 3 nuits en avril 2024
Réponse de Nora le 8 avr. 2024
Thank you for taking a few minutes to complete our survey. Guest feedback is our foremost important tool to improve as a property and as a brand. We hope to see you again soon; until then, we wish you safe travels!

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value for the location. Lots of places within quick walking distance. We'd definitely stay there again.
Séjour de 3 nuits en mars 2024
Réponse de Nora le 7 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again.

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really enjoyed the check-in. However, upon arrival, the pool was closed so that kind of sucked. Hopefully we get to use it before we check out other than that the staff is super awesome. They had so many recommendations for the area. They also gave us complementary toothpaste. We love that. The area is also really nice and convenient.
Séjour de 1 nuit en avril 2024
Réponse de Nora le 5 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Excellent

jonathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay, only concerns is parking is way too expensive.
Séjour de 1 nuit en mars 2024
Réponse de Nora le 5 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again

10/10 Excellent

Keunsu

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 3 nuits en mars 2024
Réponse de Nora le 5 avr. 2024
Thank you for allowing us the pleasure of serving you. We really appreciate you taking time to share such positive feedback about your hotel experience. We are excited to know that the hotel location was a big plus for you. Should your future travel plans bring you back to Chicago, we would love the opportunity to serve you again