From checking in/out was an overall a pleasant experience. The staff were very friendly/professional. Came to Improve from Ohio and met friends/family. The hotel was great to include the surrounding areas.
Overall great stay. Bathroom shower had issues with a loud noise while taking a shower. Also, pull out couch needs a new pad. Very thin or old. Springs could be felt while lying on it.
Rooms were comfortable and clean. Breakfast was very good, omelettes made to order, great food, dishes removed and tables cleaned immediately when a table was vacant. Everyone can find something they like to eat and drink. Happy hour each evening was a real treat. Snacks and free drinks with or without alcohol, whatâs not to like. Maid service was excellent, front desk people were professional and made checking in/out a breeze. All personnel were friendly and good at their job. We always stay at the Embassy Suites Schaumburg when we come to visit our son and his family
This property was by far one of the best ones my family and I have ever stayed at. Breakfast was amazing and everyone was so friendly. The shower needs to be updated but the room was still very nice.