Avis sur Embassy Suites by Hilton Chicago North Shore Deerfield
Embassy Suites by Hilton Chicago North Shore Deerfield
1445 Lake Cook Rd, Deerfield, IL
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
10/10 Excellent
Staisy
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staisy
Séjour de 2 nuits en mai 2024
10/10 Excellent
Brandon
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brandon
Séjour de 1 nuit en mai 2024
Réponse de GMJS le 21 mai 2024
We are so happy that you had a great stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
William
18 mai 2024
Les points forts : Propreté
William
Séjour de 2 nuits en mai 2024
Réponse de GMJS le 20 mai 2024
While we are happy you enjoyed an overall great stay, We are disappointed that we did not fully impress you. We apologize if there were any issues during your stay with the beer served to you. I will personally investigate your concerns. The feedback from our guest is very important to us. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
10/10 Excellent
Eva
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eva
Séjour de 2 nuits en mars 2024
Réponse de GMJS le 14 mai 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Jennifer
12 mai 2024
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de GMJS le 12 mai 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Jennifer
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de GMJS le 11 mai 2024
We are disappointed that we did not fully impress you. We apologize that our weekend breakfast hours are 7am- 10:30am since weekend guests come down to enjoy our full made to order breakfast later in the morning. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
10/10 Excellent
Marquatta
7 mai 2024
Les points forts : Propreté
Marquatta
Séjour de 5 nuits en avril 2024
Réponse de GMJS le 8 mai 2024
Thank you for the lovely rating. We truly take pride in providing great customer service. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
shalin
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shalin
Séjour de 2 nuits en mai 2024
Réponse de GMJS le 7 mai 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Armand
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Armand
Séjour de 2 nuits en mai 2024
Réponse de GMJS le 6 mai 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Jeannette, Wilmette
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeannette
Séjour de 1 nuit en mai 2024
Réponse de GMJS le 6 mai 2024
Thank you for the lovely review. We truly take pride in providing great customer service and it is wonderful to have you mention our fantastic team. It brings us great joy to know how much you loved your accommodations and that we met and exceeded all of your needs. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
2/10 Horrible
Christopher
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
2 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 2 mai 2024
We are disappointed that we did not fully impress you. We apologize if there were any issues during your stay. We did have our pest control professional services team come out to inspect the guest suite and no bed bug activity was found. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
8/10 Bien
David
Voyage en famille
29 avr. 2024
Les points forts : Propreté et personnel et service
David
Séjour de 2 nuits en avril 2024
Réponse de GMJS le 30 avr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Lourdes
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lourdes
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 30 avr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
2/10 Horrible
Vicki
23 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Vicki
Séjour de 2 nuits en avril 2024
Réponse de Nicole le 24 avr. 2024
I have reached out personally to you regarding your recent stay. I'd appreciate if you can share any details you may have for us regarding your stay.
2/10 Horrible
Chandra
Voyage en famille avec de jeunes enfants
20 avr. 2024
Les points faibles : Personnel et service
Chandra
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 30 avr. 2024
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
10/10 Excellent
Ramsey
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ramsey
Séjour de 2 nuits en avril 2024
Réponse de GMJS le 19 avr. 2024
We’re truly delighted to know we have exceeded your expectations and you had a wonderful stay at the Embassy Suites Chicago North Shore, Deerfield. Thank you for the lovely review and we hope to welcome you back again when you return to the area
10/10 Excellent
Michael
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 19 avr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Kimberly
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en avril 2024
Réponse de GMJS le 15 avr. 2024
We are so happy that you had enjoyable stay. We apoligize the fan did not work.Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Anastasiia
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anastasiia
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 15 avr. 2024
While we are happy you enjoyed an overall great stay, We are disappointed that we did not fully impress you. We apologize if there were any issues during your stay. We do offer adults only swim from 10pm-11pm.It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
10/10 Excellent
Carolyn
14 avr. 2024
Les points forts : Propreté
Carolyn
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 15 avr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Daisuke
7 avr. 2024
Daisuke
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 30 avr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
6/10 Satisfaisant
Jeffrey
5 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 1 nuit en avril 2024
Réponse de GMJS le 7 avr. 2024
It appears that you had an average stay. We are disappointed that we did not fully impress you. We apologize if there were any issues during your stay. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
10/10 Excellent
Alicia
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alicia
Séjour de 2 nuits en avril 2024
Réponse de GMJS le 4 avr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Shantell
1 avr. 2024
Shantell
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 30 avr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
brian, ingleside
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
brian
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 1 avr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Keith James
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith James
Séjour de 5 nuits en mars 2024
Réponse de GMJS le 27 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Candace
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Candace
Séjour de 1 nuit en février 2024
Réponse de GMJS le 25 mars 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Kathryn
Voyage en couple
24 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kathryn
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 25 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
David
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 25 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Lillian
Voyage en couple
22 mars 2024
Lillian
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 22 mars 2024
We are disappointed that we did not fully impress you. You are correct, we did not respond in the correct manner in regard to your request and we apologize. This is not typical of our hotel and front desk team, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
10/10 Excellent
Arthur
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 15 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Neal, Anaheim
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neal
Séjour de 3 nuits en décembre 2023
Réponse de GMJS le 15 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Jalisa
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jalisa
Séjour de 2 nuits en mars 2024
Réponse de GMJS le 12 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Jeannette, Wilmette
Voyage en famille avec de jeunes enfants
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeannette
Séjour de 1 nuit en mars 2024
Réponse de GMJS le 11 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
mustafa
Voyage d’affaires
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mustafa
Séjour de 1 nuit en février 2024
Réponse de GMJS le 4 mars 2024
We are so happy that you had enjoyable. Our management team will be made aware of your comments. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Milagros
3 mars 2024
Milagros
Séjour de 2 nuits en mars 2024
Réponse de GMJS le 27 mars 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Brenda
Voyage en famille
3 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Brenda
Séjour de 2 nuits en février 2024
Réponse de GMJS le 4 mars 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved our awesome full made to order breakfast. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Home
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Home
Séjour de 1 nuit en février 2024
Réponse de GMJS le 29 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Inna
Voyage en famille
27 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Inna
Séjour de 2 nuits en février 2024
Réponse de GMJS le 27 févr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Mark G
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark G
Séjour de 3 nuits en février 2024
Réponse de GMJS le 26 févr. 2024
We wanted to take this opportunity to sincerely thank you for your extremely favorable review and positive feedback regarding our staff and your stay! We are thrilled that you enjoyed your stay with us, and we were so very pleased to have you as our guest! We very much look forward to your next stay with us here at the Embassy Suites Chicago North Shore Deerfield.
10/10 Excellent
Kenneth
Voyage d’affaires
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kenneth
Séjour de 1 nuit en février 2024
Réponse de GMJS le 26 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Vanetta
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vanetta
Séjour de 2 nuits en février 2024
Réponse de GMJS le 26 févr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Anadela
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anadela
Séjour de 2 nuits en février 2024
Réponse de GMJS le 26 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Kelly
24 févr. 2024
Kelly
Séjour de 1 nuit en février 2024
Réponse de GMJS le 26 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Takisha
Voyage en famille
24 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice place
Takisha
Séjour de 2 nuits en février 2024
Réponse de GMJS le 25 févr. 2024
While we are happy you enjoyed an overall great stay, we are disappointed that we did not fully impress you. We apologize if there were any issues during your stay. It would be a pleasure to welcome you back to the Embassy Suites Chicago North Shore Deerfield. Thank you.
10/10 Excellent
Vyacheslav
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vyacheslav
Séjour de 3 nuits en février 2024
Réponse de GMJS le 25 févr. 2024
We are so happy that you had enjoyable stay. Thank you for the review and we look forward to your next visit back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Markesha
Voyage en famille, Voyage en groupe
23 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Markesha
Séjour de 2 nuits en février 2024
Réponse de GMJS le 25 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
8/10 Bien
Scott
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en février 2024
Réponse de GMJS le 22 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield
10/10 Excellent
Antonio
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 1 nuit en février 2024
Réponse de GMJS le 20 févr. 2024
Thank you for the lovely review we truly take pride in providing great customer service. It brings us great joy to know how much you loved your accommodations. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield