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Avis sur Akyra Manor Chiang Mai

5 out of 5
Akyra Manor Chiang Mai
22/2 Nimmana Haeminda Road Soi 9, Su Thep, Muang, Chiang Mai, Chiang Mai

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 169 avis sur 235." "
Note des voyageurs de 8 (Bien), d’après 43 avis sur 235." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 235." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 235." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 235." "

9,4/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

TANGUY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Chris | General Manager le 30 janv. 2024
Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Séjour de 5 nuits en août 2018
Réponse de Chris le 17 août 2018
Dear Thierry, many thanks for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris | gm.akmc@theakyra.com

8/10 Bien

Jonathan, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon boulot hôtel
Très bon hotel Dans un quartier sympas à côté d'un centre commercial Nous étions au 9eme étage, la chambre est très grande et bien équipé. Le personnel est très accueillant et chaleureux. Le petit déjeuner est également très complet.
Séjour de 3 nuits en juillet 2017
Réponse de Christophe Gestin le 16 nov. 2017
Cher Jonathan, Merci beaucoup pour avoir choisi notre hotel et ravis de lire que vous avez passe un agreable moment parmis nous. Nous esperons avoir le plaisir de vous accueillir a nouveau tres bientot! Bien a vous et meilleures pensees de toute l’equipe de l’hotel akyra, Christophe Gestin | General Manager

8/10 Bien

Giorgio, Echallens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel design, mais un peu éloigné du centre
L'hôtel était très bien, bien entretenu et design, personnel très accueillant, petit-déjeuner diversifier (buffet et choix à la carte). Malheureusement, chambres très mal insonorisées et assez éloigné de la vielle ville (15 min en taxi).
Réponse de Hotel Manager le 9 févr. 2016
Cher Giorgio, merci beaucoup d’avoir choisi notre hotel pendant votre sejour a Chiang Mai. Nous sommes ravis que vous ayez passe un agreable moment parmis nous. Au plaisir de vous accueillir a nouveau, bien cordialement, Christophe Gestin, Hotel Manager.

10/10 Excellent

eric t.

Les points forts : Propreté, personnel et service, confort de la chambre
Un séjour inoubliable
Cet hotel est en tous points conforme à nos attentes. Chambres immenses et sur équipées , magnifique sdb,literie parfaite. Le bar sur le toit avec sa piscine est superbe. Le restauration de qualité et un personnel aux petits soins. Nous y reviendrons avec nos enfants !

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When was amazing staff very friendly position good?
Séjour de 6 nuits en mai 2024

8/10 Bien

Ewelina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing. Food was very good as well. Pool was somewhat small with only four chairs available. Also, not a big deal but there were no towel holders in the bathroom, no iron and only one toilet paper!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Jesper

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice big rooms. Great area for dining and drinking.
Séjour de 1 nuit en avril 2024
Réponse de Chris | General Manager le 14 mai 2024
Dear Jesper,Thank you so much for your visit and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

??????

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was nice place
Séjour de 4 nuits en avril 2024
Réponse de Chris | General Manager le 29 avr. 2024
Dear Guest, Many thanks for your visit and feedback, both are much appreciated indeed! We all look very much forward to welcoming you back again. Warm regards, Chris General Manager

10/10 Excellent

Michelle, jamaica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this hotel, great location, staff is so polite, restaurant was very delicious..
Séjour de 6 nuits en avril 2024
Réponse de Chris | General Manager le 22 avr. 2024
Dear Michelle, Thank you so much for your visit and feedback, both are much valued and appreciated! Delighted to hear that you had such a lovely time in Chiang Mai. We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Paulette

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Wonderful resort!
Séjour de 3 nuits en avril 2024
Réponse de Chris | General Manager le 15 avr. 2024
Dear Paulette,Thank you so much for your rating and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

MINGYU

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
버스터미널에서 멀리떨어져 접근하기 힘들었으나 도착후로는 최고의 호텔임
Séjour de 1 nuit en mars 2024
Réponse de Chris | General Manager le 26 mars 2024
Dear Mungyu Thank you so much for your visit and feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards the entire akyra Manor team, Christophe Gestin General Manager

10/10 Excellent

Gabriela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel! Very modern and chic. One of the hipest hotels I’ve stayed in. Excellent location with dining and bars and shopping at your doorstep. Charming and attentive staff!
Séjour de 3 nuits en mars 2024
Réponse de Chris | General Manager le 20 mars 2024
Dear Gabriela, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

6/10 Satisfaisant

Abdulaziz, sarasota

Les points forts : Infrastructures et conditions de l’hébergement
The hotel is nice however the room layout is not so good. The light enter through the hot-tub area. There is not closets to put the your clothing in. The staff were not so accommodating as well.
Séjour de 3 nuits en février 2024
Réponse de Chris | General Manager le 4 mars 2024
Dear Abdulaziz,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design did not fully meet your expectations, we're delighted that you still find our establishment enjoyable. Additionally, we apologize if you found our staff's service lacking in any way. Providing exceptional customer service is of utmost importance to us, and we will address this matter internally to ensure that all our guests receive the attention and assistance they deserve. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards, Chris General Manager

6/10 Satisfaisant

Prapathon

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My friends and I stay here in February 18-21, The room is beautiful, the staffs was amazing and helpful, polite. The location is very convenient. I only give 4 stars because of the functions in the room is very unpractical the bathtub have half windows so I can hear all the outside noise while taking a bath which is not relaxing, no side table next to the bed but there in spots from both side of the bed to put things like your phone etc, having a hard time with the light on and off, The restaurant is in front of the hotel so it’s not very private , The pool is a little small and not enough lounge chairs but overall we had a great time in Chiang Mai, The room is clean and comfortable bed. The location is fantastic
Séjour de 3 nuits en février 2024
Réponse de Chris | General Manager le 4 mars 2024
Dear Prapathon,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design was not to you taste but glad to know that liked our warm and professional service as well as unique city center location. Sincerely hope that you had an enjoyable time in lovely Chiang Mai! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Luong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is convenience walking distance to any restaurants, bars, massage place. Hotel is clean, staffs are excellent and polited. Recommend to stay if you are in town.
Séjour de 1 nuit en février 2024
Réponse de Chris | General Manager le 27 févr. 2024
Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Luong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel closed to everything, very convenience, hotel is clean, staffs arevery polited.
Séjour de 2 nuits en février 2024
Réponse de Chris | General Manager le 27 févr. 2024
Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

8/10 Bien

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, our hotel stay was fantastic. Our only complaint was how dark our room was.
Séjour de 2 nuits en février 2024
Réponse de Chris | General Manager le 19 févr. 2024
Dear Scott, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

6/10 Satisfaisant

Lilian Suet Mui

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
應多從住客角度考慮房內設備
雖然房內設計看似新穎吸引，但是住下來發現並不太方便。房內只有一個抽屜及四個衣架放衣服；房間頗大但是只有一個廢紙箱。有咖啡機有茶包但沒有咖啡奶粉。 清潔及房務也一般。浴缸的電動窗簾頗多污漬，廁所板只清楚上面但下面佈滿汚漬；房務時常忘記補充消耗品及毛巾。總括來說，服務可以接受但不能說是五星級。
Séjour de 4 nuits en février 2024
Réponse de Chris | General Manager le 13 févr. 2024
Dear Lilian Suet Mui, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for not meeting your expectations on this occasion. We have duly noted your comments. Rest assured, we will address these concerns with our housekeeping team to ensure that necessary improvements and training are made promptly. Your satisfaction is of utmost importance to us, and we strive to deliver a five-star experience to all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations.Warm regards, Chris General Manager

10/10 Excellent

Michael

Séjour de 1 nuit en février 2024
Réponse de Chris | General Manager le 26 mars 2024
Dear Michael, Thank you so much for your visit. This is much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

2/10 Horrible

Terrence

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful, Nightmare Experience, Dishonest Fronr Desk,
Absolutely avoid this place like the plague. I’m still stunned by the shocking dishonesty they perpetrated on me when I booked the room. Not a word about the loud music and partying until 3:00am. I left this place after one night of zero sleep and they make it impossible to get a refund since I booked it through hotels.com site. The rooms are dark and seedy like a dungeon, I actually wanted to run for a taxi to get away from the place after walking in to the room. I can’t imagine anyone staying here and assume all the reviews are totally fabricated. I’m out over $800. and will learn from this horrible experience. Karma will come back to these people. I will be going on every social media account I have to share this awful place. Don’t ever stay here, you will regret it…… TRUST ME!!!
Séjour de 3 nuits en janvier 2024
Réponse de Chris | General Manager le 13 févr. 2024
Dear Terrence,Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for the unpleasant experience you encountered during your stay. It deeply concerns us to hear about the issues you faced with the noise disturbances and the condition of your room.Please know that honesty and transparency are values we hold in high regard, and any failure to communicate the potential for noise disruptions falls short of our standards. We understand the importance of a restful night's sleep and regret that this was not achievable during your stay.Regarding your concerns about refunds, as you booked through hotels.com, we recommend reaching out to their customer support for assistance in resolving this matter. However, we would like to express our willingness to address your concerns directly and explore any possible recourse within our control.Your feedback is invaluable to us, and we assure you that we take it seriously. We are committed to continuously improving our services and facilities to ensure a more pleasant experience for all our guests.Once again, we apologize for the inconvenience caused and appreciate your understanding. We value your patronage and would appreciate the opportunity to regain your trust. If you are willing to give us another chance, please contact me directly, so that I can personally ensure your next visit meets and exceeds your expectations.Warm regards, Christophe Gestin General Manager

8/10 Bien

Namsook

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Chris | General Manager le 7 févr. 2024
Dear Namsook, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn the extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We would definitely stay here again!
My husband and I enjoyed staying 6-nights at this hotel in the Manor Suite. We found it had a Boujee Boutique vibe and was perfect for that "getaway" vibe. Breakfast was included, and we could eat from the buffet and/or order two dishes from the menu. Everything was delicious. We ate in the main restaurant one night for dinner and enjoyed that also. But we frequented the rooftop bar/pool area at night quite often. 😅 The bartender was very nice and social. The drinks were fancy and tasted nice. The "bar food" was posh and delicious! The area the hotel is located is very safe to walk around. It's actually the more upscale area of Chiang Mai central. Loads of locals and expats live in the area, so there's plenty of reasonably priced places to eat, drink, and use good cafe wifi. Needing to work while traveling, we found the size of our suite adequate enough with the powerful wifi included to not need to go out too often... Only for sightseeing, night markets, shopping, etc. We would definitely stay here again if in the area. It's in a great location, great staff, everything you need for a city stay. Oh, and the hotel shuttle pickup from the airport was awesome and I would definitely recommend it.
Séjour de 7 nuits en janvier 2024
Réponse de Chris | General Manager le 7 févr. 2024
Dear Kristin, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

10/10 Excellent

Marcus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel has a great location in the Nimman area - conveniently within walking distance of plenty of restaurants and the One Nimman mall. All of the staff were amazing; extremely kind and attentive. The room itself was relatively standard, no complaints.
Réponse de Chris | General Manager le 7 févr. 2024
Dear Marcus, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

8/10 Bien

Poonam

Voyage en famille
Les points forts : Propreté et personnel et service
Very friendly and helpful staff. The area is very noisy with music till late from bar across the road and planes. Room was a good size and comfortable bed. Could do with updating some of the furnishing and would suggest sound proof glass where bathtub with iption to open/close window.
Séjour de 4 nuits en janvier 2024
Réponse de Chris | General Manager le 30 janv. 2024
Dear Poonam,Thank you very much for your visit and detailed feedback; both are highly valued and appreciated! Sorry to hear that our room design and buzzing city center location did not fully suit your taste, but I'm glad to know that you liked our warm and professional service. We actually have quiet rooms available at the back of the building for guests who are very sensitive to noise. We all look forward to welcoming you back again! Warm regards, Chris General Manager

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accommodating staff. Clean and well maintained rooms. Adequate amenities.
Séjour de 3 nuits en janvier 2024
Réponse de Chris | General Manager le 30 janv. 2024
Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

David

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in Chiang Mai.
Séjour de 4 nuits en janvier 2024
Réponse de Chris | General Manager le 22 janv. 2024
Dear David, Thank you very much for your rating and feedback, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Robin

Séjour de 4 nuits en décembre 2023
Réponse de Chris | General Manager le 30 janv. 2024
Dear Robin, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Bien

Mario

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice clean and great staffs but location is average
Réponse de Chris | General Manager le 13 févr. 2024
Dear Mario, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel with incredibly helpful staff. We had a great stay!
Séjour de 2 nuits en décembre 2023
Réponse de Chris | General Manager le 18 déc. 2023
Dear Catherine, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best hotel in Chiang Mai
Located in Chiang Mai, this hotel was my favorite! So clean, the staff was friendly and the location is great spot. I highly recommend!
Séjour de 4 nuits en décembre 2023
Réponse de Chris | General Manager le 18 déc. 2023
Dear Sarah,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Séjour de 8 nuits en décembre 2023
Réponse de Chris | General Manager le 18 déc. 2023
Dear Gary,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Chris | General Manager le 18 déc. 2023
Dear Guest, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Jose Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unbeatable! Click reserve
Unbeatable!! The pool, the shower, the bed, the service, and the location. Stay here 100%
Séjour de 3 nuits en décembre 2023
Réponse de Chris | General Manager le 12 déc. 2023
Dear Jose Antonio, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

6/10 Satisfaisant

Pornpairoa

Séjour de 4 nuits en novembre 2023
Réponse de Chris | General Manager le 12 déc. 2023
Dear Pornpairoa, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Pradeep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful and courteous, went out of the way to make the stay worthwhile
Séjour de 3 nuits en décembre 2023
Réponse de Chris | General Manager le 12 déc. 2023
Dear Pradeep,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Donald, Burnaby

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Newly renovated. Very nice pool area. Excellent gym.
Séjour de 6 nuits en novembre 2023
Réponse de Chris | General Manager le 12 déc. 2023
Dear Donald,Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Bert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All met or exceeded my expectations. Great
Séjour de 4 nuits en novembre 2023
Réponse de Chris | General Manager le 11 déc. 2023
Dear Bert, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

10/10 Excellent

Chan

Séjour de 2 nuits en novembre 2023
Réponse de Chris | General Manager le 25 déc. 2023
Dear Chan, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Akyra is an amazing modern hotel. The staff were exceptional.
Séjour de 2 nuits en novembre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear Gordon, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Bien

Pajaree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear Khun Pajaree, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

8/10 Bien

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that didn’t deliver as advertised was the view. The pictures advertised indicated that the tub looked out to mountains. In reality for my room 601 it looked at to I believe an apartment complex and was not a great view. I also appeared others could look across the way and see me which wasn’t the experience I was anticipating. Everything else was great!
Séjour de 3 nuits en novembre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear John, Thank you so much for your visit and detailed feedback, both are much valued and appreciated!We regret to learn that the room view during your stay did not meet your expectations. Please accept our apologies for any inconvenience caused. We are eager and look forward to the opportunity of welcoming you back in the future and would ensure a Doi Suthep facing room this time. Warm regards, Chris General Manager

10/10 Excellent

Bob

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear Bob, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

william

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Akira Manor in Chiang Mai is an exceptionally run hotel. Service, clean rooms, friendly staff, restaurant and pool are just perfectly run. Would return if I come back to Chiang Mai.
Séjour de 6 nuits en novembre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear William, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Sebastian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Chris | General Manager le 7 nov. 2023
Dear Sebastian, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent Service, very clean, Nice rooftop pool bar
Séjour de 4 nuits en octobre 2023
Réponse de Chris | General Manager le 7 nov. 2023
Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

6/10 Satisfaisant

manuel

Les points forts : Propreté et personnel et service
enttäuschend
Das Frühstück ist leider eines 5 Sterne Hotels unwürdig. Täglich hartes Brot, sehr begrenzte Auswahl an Früchten (nur Melone Wassermelone und Dragon fruit) und auch irgendwie nicht die richtige Auswahl auf der Speisekarte. Eier kalt serviert, da früh morgens zubereitet und dann kalt auf den Teller. Die Aufteilung der eigentlich grossen Zimmer ist so dass man das Gefühl hat eingeengt zu sein. Überall unnütze Raumteiler.
Séjour de 4 nuits en octobre 2023
Réponse de Chris | General Manager le 7 nov. 2023
Dear Manuel, Thank you so much for your visit and detailed feedback, both are much valued and appreciated!Your comments are taken on board and we all look very much forward to welcoming you back soon. Warm regards, Chris General Manager

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing!
Séjour de 3 nuits en octobre 2023
Réponse de Chris | General Manager le 7 nov. 2023
Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

MEGUMI, San Diego

Séjour de 1 nuit en octobre 2023
Réponse de Chris | General Manager le 28 nov. 2023
Dear Megumi, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

10/10 Excellent

Jeremy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here on our honeymoon and could not have been happier. Beautiful rooms, friendly staff and a great location. The rooftop pool and bar are fun!
Séjour de 1 nuit en octobre 2023
Réponse de Chris | General Manager le 6 nov. 2023
Dear Jeremy, Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more!Warm regards, Chris General Manager