Bureau, fer et planche à repasser, Wi-Fi gratuit, draps fournis
Vérifier la disponibilité

Avis sur Sleep Inn & Suites Chesapeake - Portsmouth

2.5 out of 5
Sleep Inn & Suites Chesapeake - Portsmouth
3280 Western Branch Blvd, Chesapeake, VA

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 89 avis sur 324." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 324." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 324." "
Note des voyageurs de 4 (Médiocre), d’après 57 avis sur 324." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 324." "

6,6/10

Propreté

7,4/10

Personnel et service

6,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Zakia

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will never come back here to this hotel the staff stole my Apple Watch and charger. Still pinging there tho but nobody has it. All I get from front desk is that her worker did not do it.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Zakia, We take allegations of theft seriously and have forwarded your concerns to the appropriate department for investigation. We encourage you to reach out to our management team directly to provide further details for a thorough inquiry into this matter. Your cooperation is greatly appreciated.

6/10 Satisfaisant

Amy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The rooms had been updated, but there was nowhere to hang up a towel. The side entrance to the hotel had a scan device, but it did not work and the door was unlocked at all times and not in view of the front desk. There appeared to be homeless people hanging out around the hotel entrances and once a man was walking up and down the street in front of the hotel ranting like a madman and cussing up a storm. My husband had to take our granddaughter and lock himself in the car while waiting for me to come out. Our first night there, my husband was awoken by people being extremely loud around 12:30 am. It stopped shortly thereafter so he assumed someone else had called in the disturbance. The breakfast consisted of toast, bagels, sometimes Otis Spunkmeyer packaged blueberry muffins, and self-serve waffles. The coffee was horrible, but thankfully there are individual coffee makers in the rooms. We checked out the pool area and the pool water was cloudy. It was one of the reasons I chose the hotel so I was extremely disappointed. The workout room smelled awful. There was a hard-working lady working the front desk every morning and she was always cleaning the lobby and stairs to the second level. The staff was courteous and eager to help.
Séjour de 5 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Amy, We appreciate your detailed feedback on your recent stay with us. Your observations are valuable, and we will ensure all comments are shared with the relevant departments. Our team will keep striving to resolve any areas that may have fallen short of expectations. Thank you for acknowledging our hard-working staff. If you have any further concerns, please feel free to reach out to our management team for assistance.

2/10 Horrible

Breanna

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kasandra

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk guy needs some customer service training. He expressed that this was a non-smoking hotel and I said ok. I am a non-smoker, so that was perfect for me. He mentioned it multiple times, and I was like okay I heard you the first time. Also, the shower was not cleaned properly. I would never stay at this location again. The pictures on the internet and the actual property was very deceiving.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Kasandra, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for further review. We strive to provide accurate representations of our property online and regret if this was not your experience. Thank you for bringing these matters to our attention.

4/10 Médiocre

daniel

Les points faibles : Propreté et personnel et service
Fornt desk guy is toke all night is phon to loud we are disterb all night
Séjour de 4 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello daniel,We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team with more details so they can address this matter accordingly. Your feedback is invaluable to us in ensuring our guests have a pleasant stay.

6/10 Satisfaisant

Thomas

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Just enough to not feel conformable. Not very clean. Carpet has to be repalce and need repainted. Smelled very stail and not right.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Thomas, We appreciate your feedback and will share your comments with our management team for their review. It's important to us that all guests have a positive experience during their stay. Thank you for bringing this to our attention.

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was excellent, clean. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello John,We are delighted to hear that you enjoyed our clean and excellent room during your stay with us. Your kind words are truly appreciated. We look forward to welcoming you back in the future for another wonderful experience.

8/10 Bien

Kyrin

Voyage d’affaires
Les points forts : Personnel et service et équipements
Dining was limited and Workout facility needs improvement and repairs. Rooms and hotel building and grounds need upgrades
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Kyrin,We appreciate your feedback regarding the dining options and workout facility. Our team will take note of your comments for future improvements. We are constantly working to enhance our rooms, building, and grounds to provide a better experience for our guests. Thank you for staying with us.

2/10 Horrible

Jermaine

Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Jermaine, We're sorry to hear that you didn't fully enjoy your stay. Please feel free to reach out to us directly with any feedback you may have so we can address any issues.

10/10 Excellent

Jason

Les points forts : Infrastructures et conditions de l’hébergement
My stay was very relaxing the staff were very friendly and the customer service was very good
Séjour de 4 nuits en février 2024
Réponse de Manager le 5 mars 2024
Hello Jason,We are thrilled to hear that you found your stay relaxing and enjoyed the friendly staff and good customer service. If you have any further feedback or need assistance, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Gregory

Séjour de 3 nuits en février 2024
Réponse de Manager le 20 mars 2024
Hello Gregory,We are thrilled to hear you had a fantastic experience with us! Please don't hesitate to visit us again soon for more wonderful memories.

10/10 Excellent

Shamia

Voyage en groupe
Séjour de 1 nuit en février 2024
Réponse de Manager le 17 févr. 2024
Hello Shamia,We are thrilled to hear you had a fantastic experience during your stay with us! Our team always strives to provide top-notch service to all our guests. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were very professional and polite.
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello Pamela,Thank you for your kind words about our staff. Providing professional and polite service is our top priority. We appreciate your feedback.

10/10 Excellent

Jaszmyne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very chill
Réponse de Manager le 8 févr. 2024
Hello Jaszmyne,We're glad to hear that you found our hotel to be a relaxed and peaceful environment. We strive to create a tranquil atmosphere for our guests to enjoy. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kyrin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 6 févr. 2024
Hello Kyrin,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Shamona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 27 janv. 2024
Hello Shamona,We are thrilled to hear that you had a fantastic stay at our hotel! We appreciate your positive rating and would love to welcome you back in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly so we can continue to provide exceptional service. Safe travels!

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 20 janv. 2024
Hello Pamela,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back on your next visit!

10/10 Excellent

Pamela

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 13 janv. 2024
Hello Pamela,We are thrilled to hear that you had such a wonderful experience during your recent stay at our hotel. It was a pleasure having you as our guest, and we are delighted that you rated your stay so highly. We hope to welcome you back in the near future for another exceptional stay.

8/10 Bien

Kyrin

Voyage d’affaires
Les points forts : Propreté et personnel et service
It was a little noisy, but overall my experience was very pleasant. The staff here was very professional and very nice.
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Kyrin, Thank you for sharing your feedback with us. We're delighted to hear that you had a pleasant experience and that our staff members were professional and kind. We appreciate your understanding regarding the noise, and we will continue to work on ensuring a tranquil environment for all our guests. We hope to welcome you back again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It has been great
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Dear Guest,to hear that you had a positive experience during your stay at our hotel. We strive to provide excellent service to all our guests and are delighted to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Kimberly-Anne

Séjour de 2 nuits en décembre 2023
Réponse de Manager le 9 janv. 2024
Hello Kimberly-Anne,We're thrilled to hear that you enjoyed your stay with us! We strive to provide exceptional service and a comfortable experience for all our guests. Should you have any additional feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Chena

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Chena, Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If there is anything specific we could have done to improve your stay, please feel free to reach out to us directly so we can address any concerns. We value your feedback and hope to have the opportunity to host you again in the future.

8/10 Bien

Kisha

Housekeeping was amazing! So thankful
Séjour de 5 nuits en décembre 2023
Réponse de Manager le 31 déc. 2023
Hello Kisha,Thank you so much for your kind words about our housekeeping team! We're thrilled to hear that they exceeded your expectations during your stay. Our dedicated staff takes great pride in ensuring a clean and comfortable environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kelvin

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 14 janv. 2024
Hello Kelvin,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to welcoming you back soon.

10/10 Excellent

mike

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay. Clean rooms.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello mike,Thank you for your positive feedback! We're delighted to hear that you had a great stay and found our rooms to be clean. We strive to provide a comfortable and enjoyable experience for our guests. If you have any further feedback or suggestions, we would love to hear from you.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Dear Guest,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience at our property. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

LaToya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was well maintained and clean inside. I reserved a few nights for a person in need of shelter. They treated my guest with care and respect.
Séjour de 4 nuits en décembre 2023
Réponse de Manager le 15 déc. 2023
Hello LaToya,Thank you for taking the time to share your positive experience at our hotel. It's great to hear that our team provided exceptional care and respect to your guest in need. We are committed to maintaining a clean and well-maintained environment for all our guests. We appreciate your feedback and hope to welcome you back in the future.

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Propreté
The check-in staff was not the greatest. But other than that I was only there one night so it was okay.
Séjour de 5 nuits en novembre 2023
Réponse de Manager le 5 déc. 2023
Hello Jennifer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during check-in. Our team is always looking for ways to improve the guest experience, and your comments will be taken into consideration. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless stay.

4/10 Médiocre

Will

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The smoke detector kept beeping throughout our stay
Séjour de 7 nuits en novembre 2023
Réponse de Manager le 29 nov. 2023
Hello Will, We apologize for any inconvenience caused by the smoke detector. Our staff is committed to ensuring a comfortable stay for all guests. We appreciate your feedback and will address this matter with our maintenance team to prevent recurrence. Thank you for bringing this to our attention.

2/10 Horrible

Jeffery, Gibsonville

Les points forts : Personnel et service
Les points faibles : Propreté
There was a lot of noise each night we stayed which made it hard to sleep. The breakfast did not consist of any kind of meats
Réponse de Manager le 21 nov. 2023
Hello Jeffery, We apologize for any inconvenience caused by the noise during your stay. Our team strives to maintain a peaceful atmosphere, but unfortunately, we cannot always control the behavior of other guests. Regarding breakfast, we appreciate your feedback and will consider expanding our protein options in the future. We value your input and thank you for bringing these matters to our attention.

4/10 Médiocre

Michele

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel nasty siety noisy breakfast horrible hot chocolate white coffee like water don't recommend
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Michele, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments and will take them into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.

6/10 Satisfaisant

Reginald

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 14 nov. 2023
Hello Reginald,We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your rating and hope to have the opportunity to deliver a more positive experience on a return visit.

10/10 Excellent

Summer

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 11 nov. 2023
Hello Summer,Thank you for taking the time to leave your review. We truly value feedback from our guests. We're sorry to hear that you weren't completely satisfied with your stay. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.

4/10 Médiocre

Gabrielle

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hot tub and pool is what really saves this property from being absolutely terrible. The area is kind of sketchy and the room my partner and I had was almost like they didn’t even clean it. The sheets had stains and hair on it. The floor was dirty. The desk chair had paint stains all over it. The walls are paper thin in the building so you could literally hear everything. Aside from the lobby, the interior of the building needs some updates as well as the rooms.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Gabrielle,Thank you for sharing your feedback with us. We apologize for the inconveniences you encountered during your stay. We strive to provide a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. We will address your concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your comments regarding the pool and hot tub, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

2/10 Horrible

Gloria

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Noisy during college football season
It was a college football homecoming weekend and the guest at the hotel were loud all in the hallway after 12am until daybreak.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Gloria,We apologize for any inconvenience caused by the noise during your recent stay. We strive to maintain a peaceful environment for all our guests and appreciate you bringing this to our attention. We would like to remind you that we have a 24-hour front desk, so please don't hesitate to contact us if you experience any disturbances in the future.

6/10 Satisfaisant

Taurica

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 4 nov. 2023
Hello Taurica, We appreciate you taking the time to leave a review. We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we will share it with our team for future improvements. Please don't hesitate to contact our management team directly to discuss your concerns further. Thank you again for sharing your feedback with us.

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good property
Séjour de 2 nuits en août 2023
Réponse de Manager le 27 oct. 2023
Hello Vanessa,Thank you for your positive feedback! We're glad you enjoyed your stay with us.

10/10 Excellent

BRIDGET

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The price was great. Staff was friendly and helpful. Hot tub felt great
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello BRIDGET,Thank you for your kind review! We're thrilled to hear that you enjoyed our affordable prices, friendly staff, and our relaxing hot tub. We hope to welcome you back soon!

8/10 Bien

Gregory

Séjour de 2 nuits en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello Gregory,Thank you for your feedback! We appreciate your positive rating and hope to exceed your expectations on your next visit.

10/10 Excellent

Arturo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 14 oct. 2023
Hello Arturo,Thank you for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

Ching

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 11 oct. 2023
Hello Ching,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Sigrid

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 27 sept. 2023
Hi Sigrid,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Satisfaisant

Kash

Les points forts : Personnel et service
Les points faibles : Équipements
Great property they jus need to fix the lock on outside doors and clean the pool and hot tub
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 23 sept. 2023
Hello Kash ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

2/10 Horrible

Linwood

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 21 sept. 2023
Hello Linwood, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Melvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 20 sept. 2023
Hello Melvin,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Ivan

Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 oct. 2023
Hello Ivan,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

2/10 Horrible

Karla

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was extremely comfortable and the room was spacious, if you can get over how dirty it was. The toilet was not cleaned. We HAD to wear our Crocs in the shower. The floor was sticky. Parts of the furniture were falling off. Some of the lights and outlets didn't work. Stains on the comforter. Stains in the shower. It was just nasty. We removed the sheets and put our travel blankets over them to make do.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 sept. 2023
Hello Karla, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Horrible

Kristine

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Don't be fooled,beds we doubles, no queens
False advertising. I reserved a room with two queen beds. Got two doubles, dirty pillows case with makeup stains, food on the blue foot stool. Something weird foam stuff in the freezer.
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Kristine,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4/10 Médiocre

Ilayaraja

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
the room is too humid to stay. floor was too dirty and sticky. All the bed, lamps and chairs were rusty. it seemed like all these were taken from some used auction or good will store. Property owner have to do something about this on the Positive side, pool was good and this property offers good breakfast. Staff is responsive.
Séjour de 2 nuits en août 2023
Réponse de Manager le 30 août 2023
Hello Ilayaraja, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.