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Avis sur Comfort Inn & Suites Chesapeake - Portsmouth

2.5 out of 5
Comfort Inn & Suites Chesapeake - Portsmouth
3355 S Military Hwy, Chesapeake, VA

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 149 avis sur 737." "
Note des voyageurs de 8 (Bien), d’après 188 avis sur 737." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 737." "
Note des voyageurs de 4 (Médiocre), d’après 121 avis sur 737." "
Note des voyageurs de 2 (Horrible), d’après 138 avis sur 737." "

6,4/10

Propreté

7,0/10

Personnel et service

5,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Normand

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
État de la chambre laisse à désirer, lit très inconfortable, drain du lavabo bouché. Seul point positif petit coin salon avec divan-lit assez confortable. Accès wifi correct. Petit déjeuner limité, il n’y avait aucun gobelet pour le café.
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Johanne

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Il manquait des draps sur un des deux lits et la salle de bain était malpropre
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Frederick

Séjour de 4 nuits en juillet 2019

8/10 Bien

Serge, Laval Quebec

Les points forts : Propreté, personnel et service, confort de la chambre
Bonne arrêt pour 1 ou 2 nuit
Très bon service à la réception le personnel est très agréable et courtois sauf petit déjeuner froid

6/10 Satisfaisant

belkacem, montreal

Les points faibles : Propreté
incompréhensible
le personnel de reception sont profesionnels, la fille du matin pour le petit déjeuner est adorable.le premier jour les tables de nuits sont bsales et une fois le ménage n'a pas été fait. aussi le petit déjeuner à 9.h30 n'est pas une bonne chose è faire. le reste j'ai aimé.

10/10 Excellent

Rashawna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean convenient
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Rashawna,We’re pleased to hear that you found our hotel clean and convenient. Your feedback is important to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

2/10 Horrible

Kau

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The couch in the room was dirty and nasty from who knows what!!!! Stained with all sorts of who knows what. It should have been removed or replaced. Made me nervous as to what the beds were really like.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Hello Kau, We appreciate your feedback and apologize for any inconvenience caused. Your comments have been noted for further improvement. Your comfort is important to us, and we will ensure that the cleanliness of our rooms is up to our high standards.

2/10 Horrible

Kelly

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointed! The sheets were dirty the comforter was dirty.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Kelly, We appreciate your feedback and are sorry to hear about your experience. We strive to maintain high cleanliness standards and will address this with our housekeeping team for immediate improvement. Your comfort is important to us, and we apologize for any inconvenience caused during your stay.

4/10 Médiocre

David

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Hello David, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly with any specific feedback you'd like to share so we can address any concerns. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 Bien

Noreen

Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 mai 2024
Hello Noreen,We are thrilled to hear that you enjoyed your recent stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Needs additional parking
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 17 avr. 2024
Thank you for your excellent review of your stay. We appreciate your business and hope you will stay with us on your next trip!!!

6/10 Satisfaisant

Rashawna

Voyage en famille
Les points forts : Propreté
I like the convenience
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 avr. 2024
Hello Rashawna, We are pleased that you found our hotel location convenient for your visit. If you have any further feedback or would like to share more about your stay, please do not hesitate to reach out to our management team for further assistance.

2/10 Horrible

Matthew

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Manager le 10 avr. 2024
Hello Matthew, We are sorry to learn that your experience did not meet expectations. Please feel free to reach out to us with any further feedback so we can address any concerns you may have.

8/10 Bien

Rashawna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked that everything is close and convenient
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Rashawna,We are pleased to hear that you found our location convenient for your stay. Our team is delighted to know that you appreciated the proximity to nearby attractions and amenities. Thank you for choosing to stay with us; we hope to welcome you back in the future.

8/10 Bien

Jovan, lake mary

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Manager le 7 mars 2024
Hello Jovan, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Belinda

Séjour de 2 nuits en février 2024
Réponse de Manager le 22 mars 2024
Hello Belinda,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!

2/10 Horrible

Storm

Voyage en famille
Les points faibles : Personnel et service
Get what you pay for
Positive: the pool was open. Breakfast was average but good. Hot showers. Negative: There were times you couldn’t find anyone at the front desk and would have to call a number to find someone. Unable to get towels for the pool. Could never find housekeepers in the morning just would see a cart with no one around so we kept the same towels for our entire 5 day stay. Mini fridge didn’t work and we had to get in contact with the front desk to learn to turn it on with a switch. Trash piled up in our room because we couldn’t find housekeepers so when speaking to the front desk he gave me a large trash bag that we kept in our room on the floor by the door. The tub drain was broken and the pieces were just laying in the tub. Overall you get what you pay for. Somewhere cheap but decent enough that it doesn’t have bugs or sketchy people outside
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 13 févr. 2024
Hello Storm, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the pool, breakfast, and hot showers during your stay. We apologize for any inconvenience you experienced with our front desk and housekeeping services. We appreciate you bringing this to our attention and will address these concerns with our team, so we can improve the overall experience for our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Marjorie A

Voyage en famille
Les points forts : Propreté et personnel et service
The property needs to have working vending machines.There was nothing to drink including water and the complimentary juice machine was out of service.
Séjour de 2 nuits en février 2024
Réponse de Manager le 6 févr. 2024
Hello Marjorie A,Thank you for sharing your experience with us. We apologize for any inconvenience caused due to the lack of working vending machines during your stay. We appreciate your feedback and will address this issue to ensure a better stay for our future guests.

8/10 Bien

Kristen, Council Bluffs

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Property was great. Unfortunately pool and work out area were closed. What we were looking for in a place to stay
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Kristen,Thank you for choosing our property for your stay. We're delighted to hear that you found the overall experience great. We apologize for any inconvenience caused by the temporary closure of the pool and workout area. Guest satisfaction is important to us, and we appreciate your feedback. Please feel free to contact our management team directly to discuss your concerns further.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I appreciated the excellent staff service and the cleanliness
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Ryan,Thank you for taking the time to share your positive feedback about our hotel's staff service and cleanliness. We strive to provide exceptional service and ensure a clean and comfortable stay for all our guests. Your comment is greatly valued, and we look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Maurice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 25 janv. 2024
Hello Maurice,We appreciate your perfect rating! Please feel free to reach out to us if you have any further feedback that you would like to share about your stay. We value your opinion and look forward to welcoming you back in the future.

2/10 Horrible

Devon

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay at this Comfort Inn was atrocious. The room itself was gross and dirty. Sheets stainted and hair inside the bed. Couch stained and torn, TV wasn't working, frig was turned off. I was traveling with my infant daughter and after 11 hours of traveling and arriving at 10pm the receptionist said there was nothing she could do. The next morning the manager would not give me a refund and there was nothing Expedia could do. My only option was to get another room in the same building. And even afte that, the manager was less than accommodating. I am mind blown. The Comfort Inn had me feeling anything but comfortable.
Réponse de Manager le 22 janv. 2024
Hello Devon, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We strive to provide clean and comfortable accommodations for all of our guests, and we regret to hear that your room did not meet our usual standards. We prioritize the satisfaction of our guests and will address the issues you mentioned with our team. We appreciate your feedback and will use it to improve our services.

8/10 Bien

dawn

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The back dumpster area by the rear entrance is a mess. I would highly recommend cleaning that area up. Although some updates needed the room was very clean, as were the bedsheets. No complaints inside. The area was a little rough to be out at night.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello dawn, Thank you for taking the time to share your feedback with us. We appreciate your compliments on the cleanliness of our rooms. We apologize if the back dumpster area did not meet your expectations, we will relay your concerns to the appropriate department for further improvement. We understand your concerns about the area at night, and we always recommend our guests to prioritize their safety when venturing outside. We hope to have the opportunity to welcome you back in the future.

4/10 Médiocre

T. Renee

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rude staff
Today Dec the 31st was the worst day. I was relaxing listening to church service and I had a candle burning . The smoke detecter went off. That wasn't the bad part the worst part was the rudeness of the staff. Trying to rush me out of the room before the police came. When the police officer came the staff made a comment about smelling some type drugs. When the officer came he stated he didn't smell anything illegal or cigarettes. He asked me if I leaving i stated yes. He gave me his card and the notes. He stated i could contact him if needed. He didn't see were I had did anything wrong.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 3 janv. 2024
Hello T. Renee, We apologize for any inconvenience you experienced during your stay. Ensuring guest safety is our top priority, which is why our staff acted promptly when the smoke detector was triggered. We regret if you found their actions to be discourteous. We appreciate your feedback and will use it to improve our services. If you have any further concerns or questions, we encourage you to contact us directly.

4/10 Médiocre

Kasandra

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property needs a major upgrade. The refrigerator didn't work and smelled. The bed was sinking in the middle, the carpet needed cleaning. The staff was nice.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Kasandra, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff. We regret to hear that your experience fell short of your expectations due to the maintenance and cleanliness issues you encountered. Our team continuously strives to provide a comfortable stay for our guests, and we apologize for any inconvenience caused. We highly value your feedback and will ensure it is shared with the appropriate departments for further review.

4/10 Médiocre

Shantel

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Shantel,We're sorry to hear that you did not fully enjoy your stay at our hotel. If there's anything specific that you would like to share with us, please feel free to reach out to us directly so that we can address any concerns you may have had. Your satisfaction is our top priority and we appreciate the opportunity to improve.

8/10 Bien

trina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 22 déc. 2023
Hello trina,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If there is anything specific that you would like to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another pleasant stay.

10/10 Excellent

Conner

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean, the hotel was nice, the breakfast food was perfect, and the staff was friendly
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 19 déc. 2023
Hello Conner,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel clean, the breakfast food perfect, and our staff friendly. Your feedback means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Bien

Rachael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The indoor pool and free breakfast which the waffle are awesome
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 10 déc. 2023
Hello Rachael,Thank you for your feedback! We are delighted to hear that you enjoyed our indoor pool and complimentary breakfast. We strive to provide a great experience for all our guests. Should you have any future concerns, please feel free to reach out to our management team directly.

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 7 déc. 2023
Hello Nicole,Thank you for taking the time to leave your review! We're thrilled to hear that you found our hotel to be nice. We strive to provide a comfortable and enjoyable experience for all our guests. Hope to serve you again.

2/10 Horrible

Gabriel

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 24 déc. 2023
Hello Gabriel,We're sorry to hear that your recent experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address and resolve any issues. We value your feedback and hope to have the opportunity to improve your experience in the future.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenience and affordability
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 7 déc. 2023
Hello Jason,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found our property convenient and affordable. We strive to provide a comfortable and budget-friendly experience for our guests. We hope to have the opportunity to welcome you back in the future.

2/10 Horrible

Ahmed

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First surprise was the receptionist telling me upon checking in that the fridge is turned off and I had to switch it on. The carpet in the elevator is disgusting. Toiletries were half filled.. Day receptionist’s putting a “you are annoying” face. No smile no care whatsoever, poker face. They make you feel like you were living in the hotel for free. Last but not least, wherever you go inside the hotel you see instructions printed on plain printer paper with draft setting to save ink .. so horrible; I was looking at them and really wondered “ am I really in America!!!!”
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello Ahmed, Thank you for sharing your feedback with us. We apologize if there were any inconveniences during your stay. Our team strives to provide excellent service, and we're sorry if this was not reflected during your interactions. We appreciate your observations regarding the fridge, carpet, toiletries, and signage. We value your comments and will share them with our team for improvement.

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Alan,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Bill

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
staff very friendly
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 24 nov. 2023
Hello Bill,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Bien

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relativity new building in an area of so-so homes. So-so on the maintenance, only one of the three things I needed got fixed. Friendly staff.
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 18 nov. 2023
Hello Dan,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly. We apologize for any inconvenience you experienced with the maintenance issue. We appreciate your patience and understanding.

8/10 Bien

Ralph

Voyage en famille
Les points forts : Personnel et service
The desk clerk was extremely helpful, accommodating our needs. However the hotel is showing age and the property is located in an area that caused concern for security and safety
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 12 nov. 2023
Hello Ralph,Thank you for your feedback and for acknowledging our helpful desk clerk. We appreciate your concerns regarding the hotel's age and location. We take guest safety and security seriously and have measures in place to address any potential issues. We encourage you to contact our management team directly to discuss your specific concerns in more detail.

2/10 Horrible

nancy

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel is in need of all furniture updates- dressers old with peeling and broken parts. sink faucet kept falling off on the top. Hole in the shower area, walls need painting. Poor parking area and location is not safe after hours. I do not recommend this hotel to anyone. Comfort inn used to have better quality
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 3 nov. 2023
Hello nancy, Thank you for your feedback regarding your recent stay at our hotel. We appreciate you bringing these concerns to our attention, as we are always looking for ways to improve. We apologize for any inconvenience caused and will address the furniture updates, maintenance issues, and parking concerns to ensure a more pleasant experience for future guests. We value your feedback and hope to have another opportunity to provide a better stay in the future.

4/10 Médiocre

Denise

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Carpets are dirty. Door handles are sticky.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Denise, Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused and appreciate your feedback. We will address the carpet cleanliness and sticky door handles with our housekeeping team for immediate improvement. Your satisfaction is important to us and we strive to provide a comfortable stay for all our guests.

8/10 Bien

Jamie

Séjour de 2 nuits en octobre 2023
Réponse de Manager le 19 nov. 2023
Hello Jamie,Thank you for your feedback and for choosing our hotel for your stay. We appreciate your positive rating. We strive to provide a pleasant experience for all our guests and we're glad to hear that you enjoyed your stay overall. We value your input and will take your comments into consideration for further improvements.

8/10 Bien

Mercy

Voyage en famille
Les points forts : Propreté
Rooms are clean but the property is located in a not so clean area.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 27 oct. 2023
Hello Mercy,Thank you for your feedback. We apologize for any inconvenience caused by the location and appreciate your acknowledgement of our clean rooms. We hope that you still think about us in your future visit in the area.

6/10 Satisfaisant

Daemyn

Voyage en groupe
Les points forts : Propreté et personnel et service
The desk staff was friendly and helpful. Thumbs up.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 10 oct. 2023
Thank you for your review of our service staff! We strive to provide our guests with exceptional service. Thank you for staying with us, and we look forward to seeing you in the future!

10/10 Excellent

Brandi

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the lady at the front desk was super helpful and got me checked inn in faster manner and earlier then planned
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 20 oct. 2023
Hello Brandi,Thank you for your kind words about our helpful front desk staff! We strive to provide efficient and welcoming service to all of our guests.

10/10 Excellent

Michael

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed our stay here. The hotel was clean and the staff was very friendly. I loved not having to worry about breakfast since a hot breakfast awaited us every morning.
Réponse de Manager le 5 oct. 2023
Hello Michael,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff as well as our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Bien

Alchino

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 5 oct. 2023
Hello Alchino,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

ELIZABETH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property isn’t the most appealing BUT for the price it was excellent!!! I had surgery at a place near by and when I got back the guy even brought out a chair to roll me down the hall and even moved us to the first floor as the elevator was broken
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 1 oct. 2023
Hello ELIZABETH,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

6/10 Satisfaisant

John

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Room was spacious and clean. Breakfast was not great.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 20 sept. 2023
Hello John,Thank you for being a valued guest and for providing us the feedback regarding our breakfast and room. We appreciate you taking the time to share your experience.

10/10 Excellent

Matthew, Fredericksburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice room was clean
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 sept. 2023
Hello Matthew,We appreciate the comments, especially with regards to your opinion of our staff and your comments about our room. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant surprise!
The room was very clean and larger than I expected. The staff was really friendly and accommodating. I had read a ton of negative reviews about the hotel, but none of the reviews were true based on my experience. I definitely will be back, and I’m recommending the hotel to all my friends and family. Great place for a quiet getaway.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 12 sept. 2023
HI Ronald,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Amy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk person Lou, was very professional, helpful and she had a pleasant attitude at all times. She was the only person I saw working the front desk and you never seen a frown on her face. She help with breakfast, cleaning she is a jack of all trades.
Réponse de Manager le 10 sept. 2023
Hello Amy,We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast and comments about our front desk. Your voice is very valuable to us and we hope you will return on your next travels.