We were upset after the first night because we had a problem with our tv! Basically someone pulled all the cords out and house keeping did not relay the message before considering our room âflipped.â It was fixed the next day but we have stayed here several times and the only compensation they offered was points and free breakfast. It just didnât seem fair. We stayed and were able to watch tv with no other issues and I love Aloft I just was disappointed in the accommodations.
The resort itself has amazing views and a lovely beach. The aesthetics are nice but could use some minor repairs here and there. We encountered a bug issue in our room on our last night. Additionally, be prepared to request washcloths every day, as housekeeping does not replace them when cleaning the room. The elevators that take you to your room are extremely small, and the buttons are often broken.
The island is beautiful, with stunning views, rich culture, and history. However, I suggest spending your money at a resort where you will be valued and welcomed.
This was probably one of the best hotels Iâve ever stayed in, that drybar shampoo, condition and body wash was FIRE, the bed was super comfy, the water pressure was amazing and the room was spacious! Staff was super nice as well!
Staff was courteous and friendly. I usually love staying at an Aloft property, but this one is old and outdated. Our bathroom had old water stains on the ceiling. I would not recommend unless the renovate this property
Very clean hotel with friendly staff. The pool could definitely use an update. But there was a cute little lounge area outside. Very convenient to shops.
The bathroom was not thoroughly cleaned. There was stuff on the shower wall and door, and there was (what looked like urine) stuff around the base of the toilet.