Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Asked for early check in, was told we had to wait for cleaning crew to clean property. We had no problem waiting, cleaning crew was able to complete early. We entered at 2pm, upon arrival sticky drink rings on the bar& wet wash cloth in chair. Butter left on countertop. Later that evening we noticed mouse poop on the countertop, kitchen table and in the refrigerator. The mouse came out to visit from behind the stove. We called numerous times Saturday weren’t able to get ahold of anyone. So we were stuck with the mice for the weekend. We finally got a someone Monday morning and was told yeah we know we’ve had pest control out last week and sorry for the inconvenience. D’con mouse trap was laying on the floor by the fireplace and poison was visible in different areas of the house. Very unsafe!! I’ve been renting places in Cherokee for 15 years and never had problems with mice, roaches or bed bugs until staying at this property. We are still waiting on a call back from a supervisor! This was the first time renting from Yellow Rose and we will never rent from them again. I have pictures of the the poop on the counter, table, fridge and the mouse.