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Avis sur The Park Chennai

5 out of 5
The Park Chennai
601 Anna Salai Road, Near US Embassy, Chennai, Tamil Nadu

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 100 avis sur 560." "
Note des voyageurs de 8 (Bien), d’après 110 avis sur 560." "
Note des voyageurs de 6 (Satisfaisant), d’après 128 avis sur 560." "
Note des voyageurs de 4 (Médiocre), d’après 108 avis sur 560." "
Note des voyageurs de 2 (Horrible), d’après 114 avis sur 560." "

6,2/10

Propreté

6,6/10

Personnel et service

6,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Adrien

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022
Réponse de Mangpineng le 9 nov. 2022
Dear Sir,Vanakkam!!Thank you for sharing us your feedback Sorry for the inconvenience you have to face.On you next visit we will make sure you have a wonderful stay with us

8/10 Bien

jey, nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable, avec piscine
La piscine est vraiment un plus quand il fait très chaud comme en fin mars début avril. le petit Dej est varié et agréable

10/10 Excellent

David, France

Les points forts : Propreté, personnel et service, confort de la chambre
A conseiller
Service impeccable, très bon restaurant et piscine agréable

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel PARK CHENNAI
Très bon hôtel au confort moderne et européanisé très bonne table (ils ont un très bon chef)

8/10 Bien

Abiraman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

8/10 Bien

Antonyraj

Voyage en groupe
Les points forts : Personnel et service
Rooms are very old and noisy.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Aurnob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Arun

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in experience was terrible. The staff needs better training to handle the guests. I would not recommend this hotel.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Veeranna

Séjour de 2 nuits en avril 2024

4/10 Médiocre

Shaji, Huntingtown

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poorly maintained
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

BUDHADITYA

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Kapilan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Look like not 5star,not clearing
Séjour de 1 nuit en avril 2024

2/10 Horrible

Atyah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This has got to be one of the worst experiences of hospitality and stay I’ve EVER experienced. Let’s start with our arrival-we had called multiple times prior to arrange a hotel car come pick us up on arrival at the airport. They had us send a what’s app message saying to send our flight details, confirming all was good, saying they will have a sign with my name. We land into chennai international airport, no one is there, we are calling the hotel, they keep putting us on hold, no one has any idea what’s going on. So we end up getting a Uber at 4:30Am after waiting an hour and being bombarded at the airport by local solicitors and get to the hotel. On arrival, the staff has zero remorse on what we just went through, just shaking their head, we asked to speak to a manager and he had nothing to say, just gave us a better room and said he can give us a “discounted” rate for breakfast when breakfast was already included. We get to the room-the suite they upgraded to- there are stains on the sheet, mold in the bathroom, it’s questionable is this is even safe to breathe in. After an 18 hour flight if you think you are getting some sleep, no way, they have 3 clubs and zero sound proofing provisions, our entire room was vibrating to the bass of the music, not to mention ZERO privacy because the balcony’s all connect & there were random people looking into our room, drunk people being sloppy all through the lobby, def nothing luxury or cute about that. Look on google for full review
Séjour de 2 nuits en mars 2024

2/10 Horrible

Priyadarshini

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was some tank cleaning in the hotel, resulting in dirty water in the shower. And the hotel did not compensate or even provide another room despite requesting many times.
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Nitesh

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had buffet at their restaurant, the buffet spread itself was impressive, featuring a wide array of delicious options. However, the service, or rather the lack of it, marred the dining experience. Requests for basic items like naan and drinks were met with delays, taking over 20 minutes to be fulfilled, despite repeated reminders. Water service was minimal, provided just once with no follow-up for refills. Additionally, the staff seemed more interested in their conversations, often engaging in chatter amongst themselves, which contributed to a noisy environment dominated by staff voices rather than the ambient din of dining guests. This not only detracted from the dining experience but also created an annoying atmosphere, making it hard to enjoy the meal. Overall, while the food at the buffet was good, the poor service and the staff's disregard for guest experience made for an unpleasant visit. A focus on improving service standards could potentially transform this into a recommendable dining destination.

8/10 Bien

Pranav

Voyage en famille
Les points forts : Propreté
Rooms are outdated a bit. Also when I checked they allocated me a room that wasn’t made up. This kind of mistakes can’t be allowed for a hotel rated as 5 star. Looks staff needs training. Some staff are courteous but some of them don’t know what they are doing
Séjour de 3 nuits en février 2024

2/10 Horrible

Milinda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Read before you stay!
Worst hotel to stay. If you are coming from outside country or state please do not stay here. Poorly trained staff. Will never pick calls. Better stay other hotels near by or home stays. 5 start hotel should is a joke to this property.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Ranjay

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Construction, old property
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Rajasekhar

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Seems less spacious for three people.ac was not up to the mark. Didn’t like feel comfortable in bathroom shower.
Séjour de 1 nuit en février 2024

2/10 Horrible

Priya

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dont stay here. This is not 5 stars. More like a 2/3 star hotel. Property is outdated. Phones, tv don’t work, bathtub leaks water on the floor. Elevators are slow and unreliable. Got stuck in the elevator myself. Although the staff tries their best to be accommodating they are aware this is an outdated, old hotel that needs a lot of repair.
Séjour de 4 nuits en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Old fixtures which were not cleaned properly. Beds were lopsided making the sleep uncomfortable
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Varun

Voyage en famille
Les points forts : Propreté et équipements
Won’t call this a 5-star. Elevators are super slow and very limited. Breakfast buffet was average. Rooms are OK, but can we bring back privacy in bathrooms though? Why the curtain to hide shower area is outside the bathroom? Not every room has to be intended for honeymoon.
Séjour de 2 nuits en février 2024

10/10 Excellent

Navin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Park Chennai - didn't disappoint...
Thank you for the lovely hospitality.
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Andrew

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bathroom was disgusting with a broken toilet and water damage in the room over the walls. The towels were gray and the room had a strange damp smell.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Dilip

Voyage d’affaires
Na
Na
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly staff and great food! Thank you for the late night upgrade!
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Deepak

Voyage en famille
Les points forts : Personnel et service
The ambiance at the dining area was good. The rooms were not up to the mark for a five star hotel. We can hear people talking all night.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

N

Séjour de 1 nuit en décembre 2023

2/10 Horrible

N

Séjour de 1 nuit en décembre 2023

10/10 Excellent

SIVAKUMAR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proximity to great eateries and shopping
Family had a relaxing time. The room service was pricey and breakfast option at the buffet were repetitive across the 3 breakfasts we had. Otherwise all good!
Séjour de 1 nuit en décembre 2023
Réponse de Nakul le 4 janv. 2024
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 Excellent

N S Rani

Séjour de 2 nuits en décembre 2023
Réponse de Nakul le 4 janv. 2024
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 Médiocre

Shruti

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff where very unresponsive, the property is old and dirty does not meet any standards for 5 star stay at all. The food is mediocre. I had booked this stay for my family and they had a bad experience with the stay
Séjour de 2 nuits en novembre 2023
Réponse de The Park Chennai Team le 13 déc. 2023
Dear Guest,Greetings!We are sorry to hear that we could not meet up with your expectations. We look forward to welcoming you back and ssure you of our best services.Best RegardsThe Park Chennai Team

10/10 Excellent

Gaurang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was very comfirt and staff were very cooperative.
Séjour de 4 nuits en novembre 2023
Réponse de The Park Chennai Team le 13 déc. 2023
Dear Guest,Greetings!Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 Excellent

Jasmine

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accessible to US Embassy
Séjour de 1 nuit en novembre 2023
Réponse de The Park Chennai Team le 13 déc. 2023
Dear Guest,Greetings!Thank you for your rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 Excellent

Sivanesan

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really safe and calm
Séjour de 1 nuit en novembre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, confort de la chambre
The Pain Hotel
The Pain ! should be the name of the Hotel. Worst Service. To get non working Fridge replaced need 5 calls and > 30 mins. Room Service guy asking Cash / GPAY to settle bill on the spot. Ringing > 2200 hrs and sending Card Machine for bill payment for order placed at 1900 hrs. Absolute careless & superslow. No way near Star hotel.
Séjour de 1 nuit en octobre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We will certainly look into this and take necessary corrective measuresWe look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 Excellent

Anu

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 Excellent

Raj Kumar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I think it will be very attractive if you display classical photographs instead of movie phographs in entire hotel.
Séjour de 2 nuits en octobre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 Médiocre

Sai prasad

Séjour de 1 nuit en octobre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

8/10 Bien

Durga Prasad Rao

Séjour de 3 nuits en octobre 2023
Réponse de The Park Chennai Team le 14 nov. 2023
Dear Guest,Thank you for your wonderful rating . We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 Médiocre

Thati

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 10 oct. 2023
Dear Guest, Vanakkam! We thank you for your feedback. We have made a note of The lapses faced during your stay with us and we are working on streamlining our processes to ensure an improvement We hope you will give us a chance to offer you a better experience at The Park Chennai.Warm regards,The Park Chennai

8/10 Bien

Mukund

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Good staff
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 10 oct. 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 Médiocre

Vishnu

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I was surprised that this was rated 5 star. The property is not managed properly. Room was not clean, had dirty stains and dust everywhere , was not ventilated at all due to which there was a weird smell. The staff were not customer friendly and sometimes didn’t even care to check.Completely disappointed.
Séjour de 2 nuits en septembre 2023
Réponse de Nakul le 19 sept. 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

8/10 Bien

Akshai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 19 sept. 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Old, dirty hotel with unresponsive service
Certainly not a 5 star hotel. Worthy of a 2 star hotel. Run down, horrible unresponsive service. Hope the star rating of this hotel is reviewed soon and appropriately downgraded to a likely 2 star hotel. Dirty, old toilets, super slow lifts. Prices of in room dining are that of a 5 star hotel but nothing else is.
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 19 sept. 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 Excellent

Kingslin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 19 sept. 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 Horrible

Cecilia

Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 10 oct. 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 Excellent

James

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome experience
Séjour de 1 nuit en août 2023
Réponse de Nakul le 14 sept. 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 Horrible

Shrikant Desai

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel is a scam
Rooms were in pathetic condition. Services are not great reception folks were not attending customers. Rooftop restaurant menu sucks and staff was not willing to serve food. Over all bad experience don’t recommend
Séjour de 1 nuit en septembre 2023
Réponse de Nakul le 14 sept. 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai